Studio, 2 Queen-Betten, barrierefrei (Roll-in Shower) | Allergikerbettwaren, Zimmersafe, kostenlose Babybetten, kostenloses WLAN
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Bewertungen von Home2 Suites by Hilton Philadelphia - Convention Center, PA

3 out of 5
Home2 Suites by Hilton Philadelphia - Convention Center, PA
1200 Arch Street, Philadelphia, PA

Bewertungen

8,0

Sehr gut

465 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
274 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 8 - Gut" "
113 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 6 - Okay" "
91 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
63 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,4/10

Personal & Service

7,8/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2022

8/10 – Gut

Jutta

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Toll war die Lage für uns, in der Nähe die U-Bahn, die Bushaltestelle für den Greyhoundbus, Shopping.... Ausstattung war super, voll eingerichtete kl. Küche, große Zimmer. Nicht so gut waren die Betten, schlechte Gederung, bei jeder Bewegung quietschte und knarrte es
Aufenthalt von 1 Nacht im August 2022

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Good place to stay in Philadelphia
The hotel is located in central Philadelphia. It was very clean and the room very comfy. The service, unfortunately, was not as good as expected. There was an issue with a double-booking and the personnel was not very friendly solving the problem. The breakfast was okay.
Aufenthalt von 1 Nacht im Oktober 2021

2/10 – Ungenügend

Verifizierter Reisender

Aufenthalt von 7 Nächten im Oktober 2019

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2019
Antwort von Saleema McGill am 12. Sept. 2019
Thank you for your feedback

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Sehr geräumiges Zimmer. Freundlicher Check in. Frühstück war ok, etwas durcheinander und nicht so gut organisiert aber alles da um satt zu werden
Aufenthalt von 1 Nacht im August 2019
Antwort von Saleema McGill am 12. Aug. 2019
Thank you for your Feedback

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Praktische Unterkunft
Relativ modernes, gut durchorganisiertes und zentral gelegenes Hotel. Frühstück für USA Standards ok.
Aufenthalt von 2 Nächten im August 2019
Antwort von Saleema McGill am 20. Aug. 2019
Thank you for your feedback

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2019
Antwort von Saleema McGill am 20. Aug. 2019
Thank you for your feedback

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Aufenthalt von 9 Nächten im Juni 2019

4/10 – Schlecht

Briana

Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
The key cards would only allow you to access your floor. I stayed on floor #4 and the ice machine was broken. The room advertised a kitchen which is inaccurate. The room did have a refrigerator, microwave, and dishes. The room did not have a stove top or cookware. The Keurig machine was dirty and had a funny smell coming from it. I would rate the stay equivalent to a motel stay and on par with what I usually experience with a Hilton brand hotel
Aufenthalt von 3 Nächten im Mai 2024
Antwort von MReyes am 24. Mai 2024
Thank you for taking the time to issue your feedback, your opinion is important to us. Please let me advise we do have induction stoves available at the front desk for guest to sign out when needed. The keys are not blocked from other floors and should have allowed you to exit on another floor. However, we do apologize for the inconveniences and we do hope you give us another chance to better serve your needs.

10/10 – Hervorragend

Natalia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Merci L

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von MReyes am 24. Mai 2024
Thank you for being our guest and taking the time to issue your feedback. We appreciate you allowing us to host you and look forward to your next stay.

10/10 – Hervorragend

Robert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel is great just unfortunately in Philadelphia. A lot of homeless and general lawlessness
Aufenthalt von 1 Nacht im Mai 2024
Antwort von MReyes am 24. Mai 2024
Thank you for your feedback and choosing Home2 Suites for your Philadelphia stay!

10/10 – Hervorragend

Bradley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice location!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von MReyes am 21. Mai 2024
Thank you for being our guest! We are happy to see you enjoyed your stay with us and hope to have a visit from you again soon!

6/10 – Okay

Marcus, Greenville

Mit der Familie und kleinen Kindern gereist
The only nearby parking is $63 per night, so factor that into the cost when choosing this property. The best part is the Reading Terminal Market is very close by. There is no convenient place to unload or load, so plan accordingly. We were there 3 nights. They said they would “clean” the room after the second day, which didn’t even include making the beds, which isn’t a big deal, but then again, it is not a big deal, so why not do it when so many other hotels do so?
Aufenthalt von 3 Nächten im Mai 2024
Antwort von MReyes am 21. Mai 2024
Thank you for taking the time to issue your feedback, our guest satisfaction is our number one priority. Please allow us to assure you there is a loading zone directly in front of the hotel's front entrance. Some of our guest do become confused when they see the cones, however, the cones are there to secure the loading zone. Housekeeping is done as you described, our guest is given the option for daily services at their check in if the normal schedule is not sufficient for their stay. We hope this information helps. We appreciate you as our guest.

10/10 – Hervorragend

Jasmine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von MReyes am 21. Mai 2024
Thank you for being our guest! We are happy to see you enjoyed your stay with us and hope to have a visit from you again soon!

10/10 – Hervorragend

Melody

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay!! We were right next to Readers Terminal Market and it was amazing!! The only thing is they need better mattress and pillows. They weren’t awful but they were old and need to be replaced.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von MReyes am 21. Mai 2024
Great News! We are actively under soft remodeling for our property and are excited for the upgrade. We thank you for taking the time to send us your feedback and we very much look forward to your next stay!

6/10 – Okay

Marcia

Mit der Familie gereist
Gut: Personal & Service
Needs a little update. More moderation needed.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von MReyes am 21. Mai 2024
Thank you for taking the time to issue your feedback! Great news, we are actively soft remodeling our property. We look forward to your next stay so that you too can enjoy the new look!

10/10 – Hervorragend

Arunprasath, Vernon

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von MReyes am 21. Mai 2024
Thank you for being our guest! We enjoyed hosting you and do home you visit us again soon!

10/10 – Hervorragend

Cynthia

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2024
Antwort von MReyes am 15. Mai 2024
Thank you for choosing Home2 Suites for your Philadelphia stay! We are happy to see you enjoyed your stay and very much look forward to your next visit!

10/10 – Hervorragend

Keiko

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of the best locations
Aufenthalt von 4 Nächten im Mai 2024
Antwort von MReyes am 14. Mai 2024
Thank you for choosing Home2 Suites for your Philadelphia stay! We are happy to see you enjoyed your stay and very much look forward to your next visit!

10/10 – Hervorragend

Nacorie

Gut: Sauberkeit, Personal & Service und Ausstattung
I enjoyed my stay, the staff is very nice and accommodating, i came early from my flight and i called them up to see if i was able to check in early and the lady got me an available room, no questions asked. Lovely room, loved the virtual key, great vibes in the area. Food located right across the street and everything is surprisingly walking distance. It’s amazing. I definitely enjoyed my stay.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von MReyes am 14. Mai 2024
Thank you for allowing us to host you as our guest. We are elated to hear that you enjoyed your stay. We very much appreciate your feedback and look forward to your next stay.

8/10 – Gut

Clarence, Torrence

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
No restaurants in the hotel. The free breakfast sucked
Aufenthalt von 2 Nächten im Mai 2024
Antwort von MReyes am 10. Mai 2024
Thank you for being our guest and taking the time to leave your feedback. We look forward to hosting you again!

6/10 – Okay

Andrea

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2024
Antwort von MReyes am 5. Mai 2024
Thank you for your insight. We hope that your visit us again soon!

4/10 – Schlecht

Nadine

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Didnt like that i felt unsafe approaching the hotel. Upon entering there was a large crowd in the lobby making a lot of noise and drinking alcohol. Room had hair on the bed sheets room had a little sent. Loud noise throught the night from out on the street and within the hotel. Breakfast was decent. Didn't like that the parking was not included in the pricehad to pay extra 60per day was not told until i got to the hotel looking for the parking.
Aufenthalt von 1 Nacht im April 2024
Antwort von MReyes am 2. Mai 2024
Thank you for choosing Home2 Suites for your Philadelphia stay. We are sending apologies for the issues that caused your stay to not meet your satisfactory needs.

10/10 – Hervorragend

Dario

Aufenthalt von 2 Nächten im April 2024
Antwort von MReyes am 21. Mai 2024
Thank you for being our guest! We are happy to see you enjoyed your stay with us and hope to have a visit from you again soon!

10/10 – Hervorragend

Latoya

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
parking sucks, hotel was nice
Aufenthalt von 1 Nacht im April 2024
Antwort von MReyes am 28. Apr. 2024
Thank you for taking your time to send us your feedback. We are happy you enjoyed your stay with us and do hope you visit us again soon!

10/10 – Hervorragend

Jessie

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to everything, an amazing market across the street with so much variety. We didn't take advantage as much as we should have until the last few days and we realized how amazing it was. Convenient to public transportation as well. Staff was amazing!!
Aufenthalt von 7 Nächten im April 2024
Antwort von MReyes am 27. Apr. 2024
We thank you for taking the time to give us your feedback. Excited to hear you enjoyed your stay and would hope for you to visit us again.

4/10 – Schlecht

Pat

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bathroom was dirty, pee on toilet seat when arrived at room. Other peoples hair found in bed sheets. Pool was out of order when kids were ready to use it. Homeless people and yelling people all around the outside area.
Aufenthalt von 2 Nächten im April 2024
Antwort von MReyes am 26. Apr. 2024
We send our sincerest apologies to you for the inconveniences and ill experience you had with us during your stay. This is not the level of service we strive daily to give our guests and for this we are sorry. Our pool was down for a short time during your time here, the issue was able to be fixed during your stay as well. We have informed all in the need to know of this information so we may ensure this does not happen again.

8/10 – Gut

Yuhui

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location is convenience, but very noisy. We heard people play loud music in the middle of night from the 9th floor room. The area is good during daytime, but not at night. Alleyways are very dirty and sketchy.
Aufenthalt von 1 Nacht im April 2024
Antwort von MReyes am 22. Apr. 2024
Thank you for choosing Home2 Suites for your Philadelphia stay! We are ecstatic to see you enjoyed your stay with us, please visit again soon!

10/10 – Hervorragend

Yumiko

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von MReyes am 26. Apr. 2024
Thank you for taking the time to send us your feedback. It is pleasing to see you have enjoyed your stay with us! We look forward to seeing you again, hopefully soon.

10/10 – Hervorragend

paul, Guilford

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service. Clean and comfortable
Aufenthalt von 2 Nächten im April 2024
Antwort von MReyes am 22. Apr. 2024
Thank you for choosing Home2 Suites for your Philadelphia stay! We are ecstatic to see you enjoyed your stay with us, please visit again soon!

10/10 – Hervorragend

Samer, SALEM

Mit der Familie und kleinen Kindern gereist
Convenient location close to everything. Loved the hotel as it is very clean.
Aufenthalt von 1 Nacht im April 2024
Antwort von MReyes am 17. Apr. 2024
We very much appreciate you for taking the time to give your feedback. We are happy to hear you were satisfied with your stay. Thank you for choosing Home2 Suites for your Philadelphia Stay, we very much look forward to your next visit with us!

10/10 – Hervorragend

Louis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von MReyes am 17. Apr. 2024
We very much appreciate you for taking the time to give your feedback. We are happy to hear you were satisfied with your stay. Thank you for choosing Home2 Suites for your Philadelphia Stay, we very much look forward to your next visit with us!

10/10 – Hervorragend

Elizabeth Ann

Aufenthalt von 2 Nächten im April 2024
Antwort von MReyes am 3. Mai 2024
We are overjoyed to see you enjoyed your stay with us! Thank you for sending your feedback, we look forward to having you as our guest again soon.

8/10 – Gut

Eric

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Very convenient to Philadelphia Convention Center, which was great. Room was not ready until about 5 hours after our 1 pm arrival, which was not great. Room was nice.
Aufenthalt von 2 Nächten im April 2024
Antwort von MReyes am 10. Apr. 2024
Thank you for your understanding during such an active check in, we do apologize for the push back in time due to the volume. We appreciate you as our guest and for taking the time to issue your feedback. We do hope you visit us again soon!

6/10 – Okay

Andrada

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von MReyes am 8. Apr. 2024
Thank you for taking the time to issue your feedback! We appreciate you as our guest and do hope your visit us again soon.

10/10 – Hervorragend

Amanda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
5 stars all the way around!
Aufenthalt von 3 Nächten im April 2024
Antwort von MReyes am 6. Apr. 2024
We thank you for taking the time to give your review. Your opinion is important, and we are happy to hear you enjoyed your stay. We look forward to your next visit!

6/10 – Okay

Clarisse

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Peinture abîmée dans la salle de bain. Piscine huileuse sale. Telecommande TV ne fonctionnait pas. Travaux dans le couloir. Tables au coin déjeuner sales
Aufenthalt von 4 Nächten im März 2024
Antwort von MReyes am 3. Apr. 2024
Thank you for taking the time to issue us your feedback. We appreciate you as a guest and actively working on the issues mentioned here. We hope to have a future visit from you so to better satisfy your comfort needs.

4/10 – Schlecht

Hong Fai

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von MReyes am 7. Apr. 2024
Thank you for taking the time to give your feedback. We do hope to see you again in the near future.

8/10 – Gut

Nancy, Alhambra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful inside. I didn’t understand why a specific point was made that the check in address is different than the hotel. When we pulled up to the check in address, it was the front of the hotel. Area was sketchy at night.
Aufenthalt von 1 Nacht im März 2024
Antwort von MReyes am 30. März 2024
We thank you for taking the time to give your review. Your opinion is important, and we are happy to hear you enjoyed your stay. We look forward to your next visit!

10/10 – Hervorragend

Jacqueline

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Area around hotel felt unsafe. The parking garage was very confusing.
Aufenthalt von 1 Nacht im März 2024
Antwort von MReyes am 26. März 2024
We appreciate you taking the time to issue your feedback. The garage can be confusing, is why we advise our guest to only enter the garage from the hotel side so there is no confusion on which exit you should use. We value you as our guest and do hope you come to see us again soon.

10/10 – Hervorragend

Samantha

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 3 Nächten im März 2024
Antwort von MReyes am 25. März 2024
Thank you for taking the time to send us your feedback! We appreciate you as our guest and do hope you visit again soon.

6/10 – Okay

Rose S

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We love this property and return often. However this last stay there was a broken lamp that was semi fixed with electrical tape, not very safe. There was no soap in the shower pump and only one bar of soap at the sink. The mattress was terrible and very uncomfortable and very noisy. But as I said we love this hotel and will be back we just hope those things are rectified.
Aufenthalt von 2 Nächten im März 2024
Antwort von MReyes am 25. März 2024
Thank you for being a repeat guest of ours. Please feel free to alert us to your next scheduled stay so that we may ensure you do not have the same experience. We value you and hope to see you again soon.

10/10 – Hervorragend

Mark

Aufenthalt von 2 Nächten im März 2024
Antwort von MReyes am 14. Apr. 2024
We are happy to see you have enjoyed your stay with us! Thank you for being our guest and we do hope to see you again soon!

8/10 – Gut

Miriam

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service
Hard to distinguish because of the giant tree blocking the sign. Breakfast was great tho.
Aufenthalt von 1 Nacht im März 2024
Antwort von MReyes am 23. März 2024
We are elated to see you enjoyed your stay with us! Thank you for giving your feedback and we do hope you come visit us again soon!

10/10 – Hervorragend

Ani

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, friendly staff, specious, clean
Aufenthalt von 1 Nacht im März 2024
Antwort von MReyes am 23. März 2024
We are happy to see you enjoyed your stay with us! Thank you for being our guest and do come visit us again soon!

8/10 – Gut

Salvatore, Chapel Hill

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dirty and noisy outside hotel. otherwise inside/room ok
Aufenthalt von 1 Nacht im März 2024
Antwort von MReyes am 21. März 2024
Thank you for taking the time to send us your feedback. We greatly appreciate you as our guest and do hope to see you again!

8/10 – Gut

Raffiella

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed for the weekend with my 9 month old son and husband. The room was spacious and clean. The hotel was clean and the staff was nice. The parking lot next door is super convenient and the area is awesome. We got out and walked and had a great time seeing the sights. The Reading market across the street was everything!!
Aufenthalt von 3 Nächten im März 2024
Antwort von MReyes am 18. März 2024
Thank you for being our guest! We appreciate your feedback and do hope you come back to visit again!

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was great
Aufenthalt von 1 Nacht im März 2024
Antwort von MReyes am 17. März 2024
We are elated to see you enjoyed your stay with us! Thank you for giving your feedback and we do hope you come visit us again soon!