Lobby

Bewertungen von Best Western Plus Philadelphia Airport S. At Widener Univ.

2.5 out of 5

Bewertungen

7,2

Gut

307 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
270 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
180 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
116 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
130 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,2/10

Sauberkeit

8,2/10

Personal & Service

6,6/10

Ausstattung

7,0/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Verifizierter Reisender

Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Manager am 20. Okt. 2019
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Unser Zimmer war mit ca. 25 m2 recht groß, die Möbel, Teppich sind in einem guten Zustand. Fenster typisch Amerika, Frühstück besser als normal in den Usa
Aufenthalt von 2 Nächten im September 2019
Antwort von Manager am 18. Sept. 2019
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. I hope that we will impress you with exemplary service during future visits.

10/10 – Hervorragend

Manfred

Gut: Personal & Service
Leider wird die Lobby gersde renoviert, aber die Zimmer sind sauber, sehr ruhig und groß. Das Personal sehr freundlich und hilfsbereit und das Frühstück sehr gut.
Aufenthalt von 1 Nacht im September 2019
Antwort von Manager am 12. Sept. 2019
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit
Wir waren nur eine Nacht als Zwischenstopp in diesem Hotel. Für die eine Nacht war es vollkommen in Ordnung. Schade finde ich nur, dass wenn man für 4 Personen (2 Erwachsene und 2 Kids) Bucht, nur 2 Handtücher im Bad liegen hat. Leider wurde das Frühstück nicht richtig nachgefüllt.
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Manager am 9. Juli 2019
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

6/10 – Okay

Regina

heating didn't work and there's been a party until the wee hours...
Aufenthalt von 1 Nacht im November 2018
Antwort von Manager am 16. Nov. 2018
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Gut gelegenes Hotel mit freundlichem Personal. In die Jahre gekommen, Zimmer schlecht heizbar, Toiliette musste repariert werden.
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Manager am 9. Nov. 2018
It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. We appreciate you taking the time to share your experience.

10/10 – Hervorragend

Achim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Empfehlenswert
Das Hotel liegt in der Nähe der Universität und ist relativ neu. Unser Zimmer war (noch) nicht richtig gereinigt, uns würde sofort als Ersatz eine sehr geräumige Suite angeboten. Wir haben nun schon viele Hotels und Motels gebucht. Dies ist für uns sicherlich gehobener amerikanischer Mittelklasse Standard. Wir können das Hotel empfehlen. Wir waren hier zwei Nächte als Ausgangspunkt für Philadelphia..
Aufenthalt von 2 Nächten im Mai 2018
Antwort von Manager am 1. Juni 2018
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

10/10 – Hervorragend

Kenita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Front desk lady an older African American women provided great service the night we checked in . I appreciated her .
Aufenthalt von 1 Nacht im Mai 2024
Antwort von FD am 28. Mai 2024
We really appreciate when guest let us know how wonderful how our staff is and she will definitely be singled our with a shout out for her great attitude!. Thank you!

6/10 – Okay

Andrea

Verbesserungswürdig: Personal & Service
Really basic
Aufenthalt von 2 Nächten im Mai 2024
Antwort von FD am 28. Mai 2024
Please let us know how we can improve our property to help guests needs. Thank you. Every guests input is important to us. Thank you.

10/10 – Hervorragend

Phillip

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von FD am 28. Mai 2024
Thank you for your kind words. Please stay again!

2/10 – Ungenügend

WILLIAM

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Freezing cold AC wouldn't go down. No extra blankets. Boiling hot shower, no other temp. Dirty tub. Coffee maker didn't work.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von FD am 27. Mai 2024
I am truly sorry you did not have a good experience. Could you please give me the room number and did you report this to the front desk? I would like to follow up on this.

8/10 – Gut

Kathleen

Gut: Personal & Service
Area was a little unsafe.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 28. Mai 2024
Hello Kathleen,We appreciate your feedback and take guest safety seriously. We recommend reaching out to local authorities or management for any concerns regarding safety in the surrounding area.

6/10 – Okay

Debarra

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This property could use some TLC. The room size was very good. The room needed a good cleaning. The shower and bathroom floor needed a deep cleaning.. The sofa needs to be cleaned. There was no linen for the sleep soda. The cabinets had old food left in there. A good cleaning would help a lot. I only stayed one night.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 22. Mai 2024
Hello Debarra, Thank you for sharing your feedback with us. We appreciate your comments on the room size and cleanliness. Your input will be shared with our housekeeping team for their review and necessary actions. We apologize for any inconvenience caused and hope to deliver an improved experience in the future.

10/10 – Hervorragend

dawn

Mit der Familie gereist
Clean and convenient
Aufenthalt von 1 Nacht im Mai 2024
Antwort von FD am 19. Mai 2024
Thank you for your kind words, it means a lot to us, please come and stay with us again! Have a great day!

10/10 – Hervorragend

Spandhana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
NIce stay
Aufenthalt von 5 Nächten im Mai 2024
Antwort von fd am 19. Mai 2024
Thank you for your kind words, they go a long way. Have a great day!

10/10 – Hervorragend

Raphael I

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Quiet and peaceful
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 19. Mai 2024
Hello Raphael I,We're delighted that you found our hotel to be quiet and peaceful during your stay. It's always our goal to provide a serene environment for all our guests to enjoy a relaxing experience. If there's anything else we can assist you with, please don't hesitate to reach out to our management team.

8/10 – Gut

Md Hasibul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very close to airport.
Aufenthalt von 1 Nacht im April 2024
Antwort von fd am 1. Mai 2024
Thank you for your feedback.

10/10 – Hervorragend

Jessica

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice. The room was clean and the breakfast was good.
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 1. Mai 2024
Hello Jessica,We're delighted to hear you enjoyed your stay with us! Your positive feedback on our clean rooms and delicious breakfast is much appreciated. We strive to provide a comfortable experience for all our guests. Thank you for sharing your thoughts with us.

10/10 – Hervorragend

neida

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 1. Mai 2024
Hello neida,We are glad to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

6/10 – Okay

Mohammad

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Shower handle was not working. Only very hot water from shower and not able to adjust as the shower handle is not working.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 4. Mai 2024
Hello Mohammad,We apologize for any inconvenience you experienced with the shower handle. Your feedback is appreciated and will be shared with our maintenance team for review and improvement. Should you encounter any issues in the future, feel free to reach out to our management team for further assistance.

10/10 – Hervorragend

emmery

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s great I’m just thirsty wish they had some water bottles in the room 😂
Aufenthalt von 1 Nacht im April 2024
Antwort von fd am 27. Apr. 2024
Thank you for your suggestion and we are glad you had a great stay.

10/10 – Hervorragend

Patricia

Mit dem Partner gereist
The rooms was clean and neat
Aufenthalt von 1 Nacht im April 2024
Antwort von fd am 27. Apr. 2024
We are glad you had a nice stay. Thank you.

4/10 – Schlecht

RJ

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von anna am 22. Apr. 2024
Could you provide a little information about your stay and what went wrong. We strive to make every experience enjoyable. Very sorry you didn't enjoy your stay.

6/10 – Okay

Zarlasht

Geschäftlich gereist
too far
Aufenthalt von 3 Nächten im April 2024
Antwort von Manager am 19. Apr. 2024
Hello Zarlasht, We apologize for any inconvenience you experienced during your stay. Please feel free to reach out to our management team with any further feedback you may have. Thank you for sharing your thoughts with us.

10/10 – Hervorragend

Moira

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 7. Mai 2024
Hello Moira,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 – Hervorragend

gloria

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 7. Mai 2024
Hello gloria,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.

2/10 – Ungenügend

Jason

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Personal & Service
There were people running up and down the hallways until after 3 am, hitting the doors and screaming what would be considered racial profanities if said by a white person, being aggressive and threatening... it was Very obnoxious and led to no sleep all night. I could smell what I assume was narcotics being smoked and the room above me didn’t sleep at all, they were stomping around and sliding chairs across the floor, it was absolutely ridiculous. The lady that was working at the front desk (8 pm) is a sweet heart though and she did a great job and had a good attitude.. we had been awake for almost 3 days restoring power in the area and just needed a little sleep, which didn’t happen. I reached out to the hotel and they won’t respond… the place reminded of the projects and the neighborhood would be fitting of that. If I wanted to be in that environment I would have went to the motel 6.. very disappointed
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 15. Apr. 2024
Hello Jason, We apologize for the disturbances you experienced during your stay. Your feedback is concerning, and we will address it with the appropriate team members. We appreciate your kind words about our front desk staff and will ensure they are recognized for their excellent service. Should you have any further concerns, please feel free to reach out to our management directly. Your comfort and safety are our utmost priority, and we thank you for sharing your experience with us.

10/10 – Hervorragend

Emil

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Raynell at check-in was super friendly and professional
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 15. Apr. 2024
Hello Emil,We're delighted to hear that Raynell provided excellent service during your check-in. Our team strives to ensure all guests have a pleasant experience from the moment they arrive until they depart. Should you have any further feedback or require assistance, please don't hesitate to reach out.

10/10 – Hervorragend

Rodrigo

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 4. Mai 2024
Hello Rodrigo,We are grateful to hear that you had a wonderful experience at our hotel! Please do not hesitate to contact us if you have any further comments or suggestions to share.

10/10 – Hervorragend

Alberto, Opalocka

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ms Anna, guest services, was the best! She helped my friend and I with early check-in as soon as she could and made us feel welcomed and comfortable. Smooth process overall
Aufenthalt von 3 Nächten im April 2024
Antwort von Manager am 10. Apr. 2024
Hello Alberto,We are delighted to hear that Ms. Anna provided you with exceptional service during your stay. Our team strives to ensure a seamless experience for all our guests, and we are pleased that she could accommodate your request promptly. Your comfort is our priority, and we hope to welcome you back in the future.

8/10 – Gut

Karina

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel, staff comfy beds
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 7. Apr. 2024
Hello Karina,We are thrilled to hear that you found our hotel to your liking and enjoyed our comfortable beds. Your positive feedback is greatly appreciated, and we hope to welcome you back for another pleasant stay in the future.

4/10 – Schlecht

Gonzalo

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 4. Apr. 2024
Hello Gonzalo, We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to reach out to our team with any specific feedback you may have so we can improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 – Hervorragend

GISELLA, ROSELLE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent service
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 2. Apr. 2024
Hello GISELLA,We are delighted to hear that you received excellent service during your stay with us. Your satisfaction is our priority, and we strive to provide all our guests with a memorable experience. If there is anything more we can do to enhance your future stays, please do not hesitate to reach out to us.

4/10 – Schlecht

Rosemary

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Heat was not adjustable not enough outlets Only 1 bed had an individual lamp, very thin blanket. Dirty.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 2. Apr. 2024
Hello Rosemary, We appreciate your feedback and apologize for any inconvenience. For any future stays, please feel free to reach out to our management directly to address your concerns and ensure a more comfortable experience during your stay.

6/10 – Okay

zachary

Mit der Familie gereist
Gut: Personal & Service
Staff were extremely polite. Room was somewhat clean. Stayed 3 nights and got one new set of towels and trash was taken once. Nobody fixed beds. Not sure I would stay again to be honest.
Aufenthalt von 3 Nächten im März 2024
Antwort von Manager am 27. März 2024
Hello zachary, We appreciate your feedback and are pleased to hear you found our staff polite. We apologize for any inconvenience regarding housekeeping services and will address this with the team. We appreciate your insights and hope to welcome you back in the future to experience improvements firsthand.

8/10 – Gut

Yumei

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff are nice. The location is convenient for us.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 27. März 2024
Hello Yumei,We are pleased to hear that you found our staff accommodating and enjoyed our convenient location. If you have any other feedback or suggestions for improvement, please feel free to reach out to us directly.

8/10 – Gut

Amy

Gut: Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 27. März 2024
Hello Amy, We appreciate you choosing our hotel for your stay! If there were any areas that did not meet your expectations, please do not hesitate to contact us directly so we can address them accordingly. We hope to welcome you back soon for an even better experience!

10/10 – Hervorragend

Kayla, Clinton

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was only noisy due to the apartments near the building but once they went to sleep it was dead silence. Great quick stay
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 24. März 2024
Hello Kayla,We appreciate you sharing your experience with us. Your feedback helps us understand our guests' perspectives better. Should you have any further concerns, feel free to reach out to our management team directly. Hope to welcome you back for another great stay soon.

10/10 – Hervorragend

LAWRENCE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place for the price. Great staff
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 24. März 2024
Hello LAWRENCE,We are pleased to hear you enjoyed your stay with us and found our staff to be exceptional. Your kind words are truly appreciated. Thank you for choosing our hotel for your accommodations.

10/10 – Hervorragend

Moira

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No fan in bathrooms??
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 20. März 2024
Hello Moira,We appreciate you sharing your feedback with us. We'll make sure to pass your comments along to the relevant team for their consideration. Thank you for bringing this to our attention.

4/10 – Schlecht

Wadeline, Margate

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Not everyone is a smoker, the room we got smelled like someone was in there smoking, the smells was unpleasant. My husband and I were too tired to go back downstairs requesting another room, since we had to be up early to go to my cousins funeral. The bed was uncomfortable, a night at a hotel should feel like a short stay at home, I should feel somewhat comfortable a bit. The sheer curtain causing the daylight outside to wake us up on Sunday was a killer.
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 16. März 2024
Hello Wadeline,We apologize for your experience and appreciate your feedback. We encourage guests to address any concerns during their stay so that we may provide a solution promptly. We strive to ensure all guests have a comfortable stay with us. Your comments will be communicated to the relevant team for review and improvement.

10/10 – Hervorragend

Tracey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was friendly and the room and breakfast was nice
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 9. März 2024
Hello Tracey,We are glad to hear that you enjoyed the friendly staff, comfortable room, and tasty breakfast during your stay. Your positive feedback motivates us to continue providing exceptional service to all our guests. If you have any further comments or suggestions, we would love to hear from you.

6/10 – Okay

Scott

Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 27. März 2024
Hello Scott, We appreciate you choosing our hotel for your stay. Should you have any feedback you'd like to share with us, please don't hesitate to reach out. Our team is always eager to improve and ensure our guests have a pleasant experience.

10/10 – Hervorragend

Ronald

Mitchell was very nice and accommodating and helped me with checking in earlier than usual. Anna was very nice too.
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 6. März 2024
Hello Ronald,We are pleased to hear that Mitchell and Anna provided excellent service during your stay. Our team aims to ensure all guests have a pleasant experience. If there is anything else we can assist you with, please do not hesitate to reach out to us.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service
Good for a Quick Stay
The staff, especially the front desk, is amazing. The hotel itself is older and still has a bit of a smoke smell in the room although they no longer allow smoking. The breakfast is fine and the coffee is good.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von agm am 18. Feb. 2024
Thank you for your kind words and please come stay again. We also thank you for your suggestions and concerns. Your opinion is very important.

6/10 – Okay

matthew

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 22. März 2024
Hello matthew, We appreciate you choosing to stay with us and we hope you had a pleasant stay overall. If there are any specific areas you feel we could improve on, please don't hesitate to reach out to us directly. Your feedback is valuable in helping us enhance our services for all our guests.

10/10 – Hervorragend

Ishma

Mit der Familie gereist
Gut: Ausstattung
Staff is nice. Hotel room clean and quiet
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 6. Feb. 2024
Hello Ishma,Thank you for your positive feedback regarding our friendly staff and clean, quiet hotel rooms. We strive to provide excellent service to all our guests, and we appreciate your recognition. Should you ever return to the area, we would be delighted to welcome you back for another enjoyable stay.

10/10 – Hervorragend

Matthew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All the staff was very helpful
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 30. Jan. 2024
Hello Matthew,Thank you for your kind words about our helpful staff! We take great pride in providing excellent service to our guests throughout their stay. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 – Hervorragend

Sabree

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von FD am 30. Dez. 2023
Thank you some much for your nice review; we really appreciate it. Reviews like yours help boost moral and keep up the good work. Have a great New Year and please come back from all of us at BW Plus Hotel.

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay near Phila.
The workers in the kitchen and the front desk were awesome. Very helpful and friendly. The breakfast was good.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 28. Dez. 2023
Hello Robert,Thank you for taking the time to share your positive experience with our staff and breakfast. We're glad to hear that our kitchen and front desk team provided you with excellent service. We appreciate your kind words and hope to welcome you back in the future.