Bar (in der Unterkunft)

Bewertungen von Orlando Palms Hotel

2.5 out of 5
Orlando Palms Hotel
8601 S Orange Blossom Trl, Orlando, FL

Bewertungen

7,2

Gut

502 von insgesamt 1366 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
309 von insgesamt 1366 Gästebewertungen haben eine Bewertung von 8 - Gut" "
170 von insgesamt 1366 Gästebewertungen haben eine Bewertung von 6 - Okay" "
146 von insgesamt 1366 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
239 von insgesamt 1366 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,4/10

Sauberkeit

7,6/10

Personal & Service

6,8/10

Ausstattung

7,0/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Patric

Ist okay
War okay .. für den Besuch der Themeparks gut gelegen und günstig. Ohne Frühstück und nicht unbedingt die sicherste gegend. Aber alles in allem gut.
Aufenthalt von 3 Nächten im November 2022
Antwort von Lupe am 13. Nov. 2022
We appreciate your feedback. Thank you for choosing to stay with us.

8/10 – Gut

Nada

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von Patrick am 12. Okt. 2022
Thank you for staying with us, we're happy to hear that you enjoyed your recent stay.

4/10 – Schlecht

Gabi

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2022
Antwort von Patrick am 25. Aug. 2022
I apologize you did not enjoy your recent stay with us. The hotel is currently undergoing renovations and hope you come back to see the amazing changes soon to come.

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Never again!!!
Motel leider sehr in die Jahre gekommen. Haus sehr runtergekommen ( Dach hing teilweise runter), gruseliger Geruch in den Gängen. Zimmer innen ok. Soweit sauber. Zwei Nächte, kein Roomservice! Mit Frühstück gebucht. Kaffee ja, Milch dazu war LEIDER aus. Es gab ca. 6 halbierte Stückchen, keine Auswahl. Es wurde auch nicht nachgefüllt. Am ersten Morgen gab es wenigstens Bananen, am zweiten auch nicht mehr. Wirklich unterirdisch!!! Als wir am ersten Abend zurück kamen, waren bei beiden Zimmern, die Zimmerschlüssel gesperrt- also wieder zum Frontdeck und neu machen. Alles in allem- NIE WIEDER !!!
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Patrick am 2. Aug. 2022
I apologize you encountered some issues during your recent stay. I have addressed these issues with the correct departments. The hotel is currently undergoing renovations and we hope you come back to see the amazing changes soon to come.

2/10 – Ungenügend

William

Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Cory

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place , reasonably quiet , quick check in check out , lots of parking , nice staff ..
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Orlando Palms Hotel am 22. Mai 2024
Thank you for your positive feedback! We're glad you enjoyed the quiet atmosphere, efficient check-in/check-out process, ample parking, and our friendly staff. We look forward to welcoming you back soon!

10/10 – Hervorragend

T.

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I was travelling on my own. Staff very accommodating i wanted a bottle of water. They do nor sell them suggest they get a drinks machine. No umberellas around the pool and no breakfast. Only coffee and water.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Orlando Palms Hotel am 22. Mai 2024
Thank you for your feedback. We're glad to hear our staff was accommodating during your stay. We appreciate your suggestions about adding a drinks machine and umbrellas around the pool. We apologize for the limited breakfast options and will consider your input for future improvements. We hope to welcome you back soon!

4/10 – Schlecht

Anas

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel for small budget but need abit of improvement
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sincerely, Orlando Palms Hotel am 20. Mai 2024
"Thank you for your kind words! We are thrilled to hear you had an amazing stay. We look forward to welcoming you back soon!

10/10 – Hervorragend

tramayne

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very polite front desk next to Dunkin and McDonald's!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sincerely, Orlando Palms Hotel am 19. Mai 2024
"Thank you for your kind words! We are thrilled to hear you had an amazing stay. We look forward to welcoming you back soon!"

8/10 – Gut

Mario

Mit der Familie gereist
Gut: Sauberkeit
I don't recibe te refund of the deposit
Aufenthalt von 4 Nächten im Mai 2024

6/10 – Okay

Iara

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
place needs some updates
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Orlando Palms Hotel am 18. Mai 2024
Good evening, Lara, thank you for your feedback. We do appreciate you taking the time to review our hotel as any feedback is important to us as we continue to improve our service for our guest. We are currently undergoing renovations and hope you will visit us in the future to see our newly renovated rooms.

8/10 – Gut

Alcides

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The only problem I saw was only 1 trash can, mold on tub seal, broken bath sink cabinet and the dirtiest microwave ever.microwaveecer..
Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 3. Mai 2024
We apologize for the inconvenience caused by the presence of mold in your room also for the condition of the microwave. Cleanliness is a top priority for us, and we will immediately address this issue to ensure that it does not occur in the future. Thank you for bringing it to our attention.

10/10 – Hervorragend

Elizabeth

Mit der Familie gereist
Clean and comfortable room better than expected. Lots of parking spaces, friendly staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 3. Mai 2024
We're thrilled to hear that your room exceeded your expectations and that you found it clean and comfortable. Providing ample parking and friendly service are top priorities for us, and we're delighted that you had a positive experience in both regards. Thank you for your kind words, and we look forward to welcoming you back again soon!

10/10 – Hervorragend

Gilmarys

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Excelente
Aufenthalt von 2 Nächten im April 2024
Antwort von Orlando Palms Hotel am 3. Mai 2024
¡Nos alegra saber que tu estadía fue excelente! ¡Gracias por tus amables palabras! Estamos aquí para asegurarnos de que cada visita sea tan satisfactoria como la anterior. ¡Esperamos con ansias darte la bienvenida de nuevo pronto!

6/10 – Okay

Michele

The room door would not lock.
Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 30. Apr. 2024
Good afternoon, Michele, thank you for taking the time to share your feedback with us. We deeply apologize for the inconvenience you experienced regarding the issue with your room door lock. Ensuring the safety and security of our guests is of paramount importance to us, and we regret that we fell short in this instance. Please rest assured that we have immediately addressed the door lock issue with our maintenance team to prevent any recurrence. Your feedback serves as a valuable reminder for us to continuously improve our services and facilities. Orlando Palms Hotel

2/10 – Ungenügend

Miguel

Mit der Familie und kleinen Kindern gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Las habitaciones huelen a perros y cucarachas en el bano
Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 29. Apr. 2024
Hola, Miguel, lamento escuchar su experiencia en nuestro hotel. Nos disculpamos sinceramente por cualquier inconveniente causado por el olor y la presencia de cucarachas en su habitación. Tenga la seguridad de que nos tomamos muy en serio la limpieza y el control de plagas y abordaremos estos problemas de inmediato para garantizar que no vuelvan a ocurrir en el futuro. Acepte nuestras disculpas y, si alguna vez decide darnos otra oportunidad, haremos todo lo que esté a nuestro alcance para asegurarnos de que su estadía sea cómoda y placentera. Gracias por traer esto a nuestra atención. Orlando Palms Hotel

8/10 – Gut

Sonnel

Verbesserungswürdig: Ausstattung
It was ok
Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 29. Apr. 2024
Good afternoon, Sonnel, thank you for your feedback. We appreciate your honesty and understanding. We're glad to hear that overall your stay was satisfactory, despite the issues you encountered. We'll strive to improve and ensure that your next experience with us is even better. If you have any further comments or suggestions, please feel free to share them with us. We value your input and hope to welcome you back soon. Orlando Palms Hotel

10/10 – Hervorragend

Rebecca, Port Charlotte

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great for price
Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 28. Apr. 2024
Good afternoon, Rebecca, we're delighted to hear that you found our hotel to be a great value for the price! Providing affordable accommodations without compromising on quality is something we take pride in. Your satisfaction is our top priority, and we're thrilled that we could offer you excellent value during your stay. If there's anything else we can do to make your experience even better or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your kind words and hope to have the pleasure of welcoming you back again soon! Orlando Palms hotel

10/10 – Hervorragend

Eduardo

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Is very nice and tudy and comfortable
Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 28. Apr. 2024
Good afternoon, Eduardo, thank you for your kind words! We're delighted to hear that you found our hotel to be nice, tidy, and comfortable. Providing a clean and cozy environment for our guests is of utmost importance to us, and we're thrilled that we could meet your expectations. If there's anything else we can do to enhance your stay or if you have any further feedback to share, please don't hesitate to let us know. We hope you continue to enjoy your time with us, and we look forward to hosting you again in the future! Orlando Palms Hotel

8/10 – Gut

Jerreld

Mit dem Partner gereist
Gut: Personal & Service
The hotel was better than what I expected. The room was ok, the area was very convenient with a bus stop infront of the hotel, that can take you to Florida mall in 3 minutes. You can also walk to buy food or do some shopping specialy at Burlington. I liked the hotel i would def stay there again.
Aufenthalt von 6 Nächten im April 2024
Antwort von Orlando Palms Hotel am 23. Apr. 2024
Hello and thank you so much for this review! We are so happy knowing you enjoyed your time here with us and we hope to see you again very soon!

4/10 – Schlecht

Deanna

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
There was literally no lighting around the building EXCEPT where you check in. I did not feel safe as a female. There was an exit door right outside my room that was obviously broken. Anyone could enter the building without a key card. Shady ppl in the parking lot. No hair dryer. Room was a bit outdated but that part wasn’t a deal breaker for me.
Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 23. Apr. 2024
Good afternoon, Deanna, We sincerely apologize for the discomfort you experienced during your stay. Safety is our utmost priority, and we take your concerns very seriously. We will immediately address the lighting and security issues around the building to ensure a safer environment for all our guests. Additionally, we will look into providing hair dryers in all rooms for added convenience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust with a more positive experience in the future. If there's anything else we can do to assist you, please don't hesitate to reach out. Orlando Palms Hotel

10/10 – Hervorragend

Paola

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 23. Apr. 2024
Hello and thank you so much for this review! We are so happy knowing you enjoyed your time here with us and we hope to see you again very soon!

4/10 – Schlecht

Deborah, Clinton

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
We only stayed for one night, but several of the lights in the room didn't work, the bathroom exhaust fan did not work, there was hair on the bed, only 1 washcloth, and a bug crawling on the sink in the bathroom. Overall, the property is showing age and though the lobby appeared to have been upgraded, our room was sub-par.
Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 21. Apr. 2024
Dear Deborah, we apologize for the disappointing experience you had during your stay. Your feedback about the lights, bathroom fan, cleanliness, and room condition are concerning, and we take it seriously. We're committed to addressing these issues promptly to ensure a better experience for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Orlando Palms Hotel

10/10 – Hervorragend

Christian

Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 10. Mai 2024
Good evening, Christian, great to hear that you had a fantastic experience at our hotel! We're delighted to have met your expectations and provided you with a memorable stay. If there's anything specific you particularly enjoyed or any feedback you'd like to share, we'd love to hear it. Looking forward to welcoming you back in the future! Orlando Palms Hotel.

10/10 – Hervorragend

Veronica

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente nos encantó
Aufenthalt von 2 Nächten im April 2024
Antwort von Orlando Palms Hotel am 20. Apr. 2024
Hola Veronica, ¡Estamos encantados de saber que le encantó su estancia! Gracias por sus amables palabras. Si hay algo más que podamos hacer para que su próxima visita sea aún más placentera, háganoslo saber. ¡Estamos ansiosos por darle la bienvenida nuevamente! Orlando Palms Hotel

10/10 – Hervorragend

Roberto

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gracias
Aufenthalt von 4 Nächten im April 2024
Antwort von Orlando Palms Hotel am 19. Apr. 2024
Hola Roberto, ¡Gracias por tu excelente calificación! Estamos encantados de saber que tuvo una experiencia positiva con nosotros. Si hay algo más en lo que podamos ayudarlo o si tiene más comentarios, no dude en comunicarse con nosotros. ¡Esperamos darle la bienvenida nuevamente pronto! Orlando Palms Hotel

4/10 – Schlecht

Dereese

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Our rooms smoke detector was hanging by wires, the faucet in the bay tub ran the whole time making the floor soaking wet, the bathroom floors were horrific, the toilet kept running they came to fix it when we were leaving..just all around bad.
Aufenthalt von 3 Nächten im April 2024
Antwort von Orlando Palms Hotel am 19. Apr. 2024
I'm truly sorry to hear about your disappointing experience at our hotel. This falls far below the standards we strive to uphold. Please accept our sincere apologies for the issues you encountered during your stay. We are addressing these issues immediately to ensure they are resolved for future guests. Your feedback is invaluable, and we thank you for bringing these matters to our attention. If there's anything we can do to make it right, please don't hesitate to reach out to us directly.

10/10 – Hervorragend

anthony

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great it was better than I expected considering it's on OBT definitely worth your money the bed was huge and the strip clubs are nearby 😜. I got a great deal on Expedia.
Aufenthalt von 2 Nächten im April 2024
Antwort von Orlando Palms Hotel am 17. Apr. 2024
Good evening, Anthony. Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us and that we exceeded your expectations, especially considering our location. We're glad you found value in your stay and enjoyed the spacious bed. We appreciate your recommendation and hope to welcome you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please let us know! Orlando Palms Hotel

10/10 – Hervorragend

Carrie

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Hallways were in need of vacuuming. Was told they had smoking rooms but didn't.
Aufenthalt von 2 Nächten im April 2024
Antwort von Orlando Palms Hotel am 17. Apr. 2024
Good afternoon CarrieWe apologize for the cleanliness issues in the hallways and the misinformation about smoking rooms. We will address these promptly. Your satisfaction is important to us, and we appreciate your understanding.

10/10 – Hervorragend

Daynicha

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good I really like it
Aufenthalt von 1 Nacht im März 2024
Antwort von Orlando Palms Hotel am 19. Apr. 2024
We are happy to hear you had good experience, we hope to host you for a future stay!

2/10 – Ungenügend

Juan

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La dueña del lugar supremamente racista , traté de solucionar el problema con un agente que tampoco fue de ayuda …
Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 19. Apr. 2024
Buenas tardes, Juan, nos preocupa profundamente conocer tu experiencia y tomamos muy en serio esas acusaciones. Nos esforzamos por brindar un ambiente acogedor e inclusivo para todos nuestros huéspedes, y el racismo no tiene cabida en nuestro establecimiento. Pedimos disculpas por cualquier malestar o angustia que esta situación le haya causado. Tenga en cuenta que estamos investigando este asunto a fondo y tomando las medidas adecuadas. Valoramos sus comentarios y nos gustaría analizar esto más a fondo para garantizar que se aborde correctamente. Comuníquese con nosotros directamente para que podamos abordar sus inquietudes con prontitud. Orlando Palms Hotel

10/10 – Hervorragend

Michael, Mesa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von . am 16. Apr. 2024
Thank you for your positive rating! We are thrilled to hear that you enjoyed your stay with us. If there is anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 – Hervorragend

David, Wesley Chapel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel for the low rate. A former Ramada property. No iron or wash cloths in the room. Staff immediately provided anything needed. Would stay again for ease of access to the airport.
Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 13. Apr. 2024
Dear DavidWe are glad to hear you enjoyed your stay with us, our staff is always happy and ready to help our guests. Thank you for your feedback, we look forward to any future stays you may have with us.

8/10 – Gut

Wendy

Lugar muy solitario.
Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 14. Apr. 2024
Dear WendyI'm sorry to hear you found our hotel to be a little lonely. We greatly appreciate your feedback as we continue to improve our services. Thank you for choosing Orlando Palms Hotel

10/10 – Hervorragend

luis

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Muy limpio y comoda
Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 14. Apr. 2024
Hello Luis! Thank you for taking the time to review our hotel. your feedback is important to us as we continue to improve our services for our guest. We are happy to see you enjoyed your stay and you found our hotel to be clean. We look forward to any future stays you may have with us. Thank you for choosing Orlando Palms Hotel.

2/10 – Ungenügend

Wit

Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 27. Apr. 2024
Good morning, Wit, we're sincerely sorry to hear that your experience fell short of expectations. Your feedback is invaluable to us, and we're committed to understanding and addressing any concerns you may have had during your stay. If you're willing to share more details about your experience, we'd greatly appreciate it. Our goal is to ensure that all our guests have a positive and enjoyable stay, and we're eager to learn how we can improve. Thank you for bringing this to our attention.

10/10 – Hervorragend

Daniel

Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 27. Apr. 2024
Good morning, Daniel, thank you so much for your excellent rating! We're delighted to hear that you had a fantastic experience during your stay with us. Providing exceptional service and ensuring our guests have a wonderful time is always our top priority. If there's anything specific that made your stay memorable or any feedback you'd like to share with us, please feel free to let us know. We truly appreciate your support and hope to welcome you back again soon for another outstanding stay! Orlando Palms Hotel

10/10 – Hervorragend

Justine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It's a great central location to and from the airport without the airport prices. I wouldn't say it's dirty but my room was a bit dated. The staff was wonderful and very kind. I left my id at the counter after a very long traveling day and they slipped it under my door. I had slept past check out and the cleaning staff were very patient with me as I never even asked for late check out. So over all the people were great. Would definitely stay a night or two in the future.
Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 14. Apr. 2024
Hello Justine. Thank you for taking the time to review our hotel. your feedback is important to us as we continue to improve our services for our guest. It brings us great joy that our staff was able to provide a great experience for you and if you plan to stay with us in the future, do look out for our future renovations! We are happy to see you enjoyed your stay and we look forward to any future stays you may have with us. Thank you for choosing Orlando Palms Hotel.

8/10 – Gut

Emmanuel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
It was a nice pool
Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 14. Apr. 2024
Hello, Emmanuel! Thank you for taking the time to review our hotel. We are glad to hear you enjoy our pool and we greatly appreciate your feedback as we continue to improve our services for our guest. Here at Orlando Palms Hotel, we strive to make a great experience for our guests! Thank you for choosing Orlando Palms Hotel.

2/10 – Ungenügend

Michele

Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 26. Apr. 2024
Good morning, Michele, we're sorry to hear that you rated your experience so low. We strive to provide the best possible service for all our guests, and we regret that we fell short of your expectations. Your feedback is valuable to us, and we would appreciate it if you could provide more details about your stay so we can address any issues and improve our services. Please feel free to reach out to our management team directly so we can further discuss your concerns. Thank you for bringing this to our attention.

8/10 – Gut

Candida

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 15. Apr. 2024
Hi CandidaWe are happy to hear you enjoyed your stay with us, your feedback is very important to us as it helps up to improve our services. Thank you for taking the time to review our hotel and we hope to see you again.Thank you for choosing Orlando Palms Hotel

10/10 – Hervorragend

Andres

Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 24. Apr. 2024
Dear Andres,Thank you very much for taking the time to leave us a review, we hope to welcome you in our hotel again very soon.Orlando Palms.

2/10 – Ungenügend

Alicia

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Orlando Palms Hotel am 15. Apr. 2024
Dear AliciaWe are sorry to hear you didn't enjoy your stay with us, we greatly appreciate your feedback as it helps us improve our services for our guests. Thank your for taking the time to review our hotel.Thank you for choosing Orlando Palms Hotel

10/10 – Hervorragend

Wit

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's a good place to go. Keep going taking care of your clients.
Aufenthalt von 1 Nacht im April 2024
Antwort von Orlando Palms Hotel am 15. Apr. 2024
Hello, WitWe are happy to hear you enjoyed your stay with us! Your feedback is very important to us and we greatly appreciate you taking the time to review our hotel. We look forward to having you stay with us again!Thank you for choosing Orlando Palms Hotel

2/10 – Ungenügend

Cheyenne

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No breakfast, dirty altogether a very poor hotel will not stay again
Aufenthalt von 1 Nacht im März 2024
Antwort von Danielle am 1. Apr. 2024
Hello and thank you for your review! We are really sorry to hear you did not enjoy your stay with us. We are considering adding breakfast in the future! In the meantime, the issues you encountered are being addressed with their respective departments. We truly appreciate your time with us, and hope you might visit us again in the future

10/10 – Hervorragend

Joshua

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Decent, pretty clean, and inexpensive. However, there was some mildew in the bathroom.
Aufenthalt von 1 Nacht im März 2024
Antwort von Danielle am 1. Apr. 2024
Hello Joshua, and thanks so much for this review and feedback! We are really happy you enjoyed staying with us. We are absolutely taking care of the issue in the bathroom for your room. Thank you for reporting! We appreciate your feedback always!

10/10 – Hervorragend

Martin

Gut: Sauberkeit, Personal & Service und Ausstattung
Pretty good stay for the price-point. Staff was great. No complaints.
Aufenthalt von 1 Nacht im März 2024
Antwort von Danielle am 1. Apr. 2024
Hello! Thank you so much for your kind words! We are really happy our staff and property were above your expectation. We love assisting our guests and making your time with us comfortable and enjoyable!

8/10 – Gut

Sergiy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, affordable
Aufenthalt von 3 Nächten im März 2024
Antwort von Danielle am 1. Apr. 2024
Hello, and thank you for your review! It's great news that you were happy with your time here, we hope to see you again in the future!

6/10 – Okay

Christopher

Gut: Personal & Service und Ausstattung
Pros: Staff were very nice and professional. Had issue with toilet and was resolved by maintenance immediately. Cons: Pool was not clean. Rooms need remodeling and carpet has strong odor.
Aufenthalt von 1 Nacht im März 2024
Antwort von Danielle am 1. Apr. 2024
Hello and thanks so much for this review! We're delighted that you enjoyed the support from our team and hope you had a very comfortable time here. We will pass your feedback about the pool to our cleaning service provider. Thank you so much for letting us know, and we hope to welcome you back in the future!

10/10 – Hervorragend

Keysha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
El trato fue súper, las facilidades estaban muy limpias y cómodas. El estacionamiento es bien accesible y la ubicación la encontré muy accesible.
Antwort von Danielle am 1. Apr. 2024
¡Muchas gracias por tu agradable reseña! ¡Estamos muy contentos de que haya disfrutado su tiempo con nosotros y estamos emocionados de darle la bienvenida nuevamente algún día!