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Bewertungen von Courtyard Orlando Lake Nona

3 out of 5
Courtyard Orlando Lake Nona
6955 Lake Nona Boulevard, Orlando, FL

Bewertungen

9,4

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358 von insgesamt 455 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
76 von insgesamt 455 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 von insgesamt 455 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 455 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 455 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,6/10

Personal & Service

9,0/10

Ausstattung

9,8/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

William J

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice.
Aufenthalt von 4 Nächten im Mai 2024

8/10 – Gut

Maria, Guatemala

Mit der Familie gereist
Gut: Zustand der Unterkunft
Breakfast hours were not clear. Until asked we were informed that housekeeping didn´t clean every day. Asked for a towel and it took a long time and then they took it. No safe box. The hotel is new and accesible.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von ryan poissant am 21. Mai 2024
Thank you for taking the time to review our property. We appreciate your business and valuable feedback. We will continue to improve our guest experience and your response is how we get better. Thank you and we look forward to serving you again in the future!Kindest Regards,Ryan PoissantGeneral Manager

8/10 – Gut

Tammy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The music was too loud and you could here inside the hotel. If you were trying to sleep, that was not happening. Week nights until 10. Weekends until 12. Also they almost charged us twice for our room at check-in. Then I had paid for 2 king rooms and got 1 king and 1 queen for the same price. Nothing refunded. They said it was because we did through Expedia. Probably will not stay there again. Its not that difficult to rent a room. Apparently it is here.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von ryan poissant am 21. Mai 2024
Thank you for taking the time to review our property. We appreciate your business and valuable feedback. We will continue to improve our guest experience and your response is how we get better. Thank you and we look forward to serving you again in the future!Kindest Regards,Ryan PoissantGeneral Manager

10/10 – Hervorragend

Carlos

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was excellent. Rooms are clean and nicely appointed.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von ryan poissant am 21. Mai 2024
Thank you for taking the time to leave your valuable feedback. We look forward to serving you again in the future!Kindest Regards,Ryan PoissantGeneral Manager

10/10 – Hervorragend

Vicar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property, nice staff, clean room
Aufenthalt von 1 Nacht im April 2024
Antwort von ryan poissant am 21. Mai 2024
Thank you for taking the time to leave your valuable feedback. We look forward to serving you again in the future!Kindest Regards,Ryan PoissantGeneral Manager

10/10 – Hervorragend

Darrell SR.

Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Magda

Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Tristan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Paul

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023

10/10 – Hervorragend

Paul, Ponte Vedra Beach

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A little pricey, but no complaints on the hotel itself. Would definitely stay again.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Gregg, GM am 13. Dez. 2023
Thank you Paul! We hope to see you again soon!

10/10 – Hervorragend

Rita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything good!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Gregg, GM am 13. Dez. 2023
Thanks Rita! Come back and see us soon!

10/10 – Hervorragend

Mandi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property with dining so close, clean, comfortable beds and friendly service.
Aufenthalt von 1 Nacht im November 2023
Antwort von Gregg, GM am 13. Dez. 2023
Thanks Mandi! Come see us again soon!

10/10 – Hervorragend

Lauren

Aufenthalt von 1 Nacht im November 2023
Antwort von Gregg, GM am 13. Dez. 2023
Thank you! We hope to see you again soon!

10/10 – Hervorragend

David ALEXANDER

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Gregg, GM am 13. Dez. 2023
Thank you! We hope to see you again soon!

10/10 – Hervorragend

Markisha

Gut: Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023

6/10 – Okay

Shara

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

William

Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Dan

Aufenthalt von 5 Nächten im August 2023

10/10 – Hervorragend

Sylvia

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property is clean, well managed and employees are very friendly and helpful. The signage is very poor and we had trouble finding the hotel even asking several people. We could not enter the address on our GPS either as it would not accept the address. This should be corrected if you want guests to find you.
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Vicar

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice, clean, friendly staff and good management
Aufenthalt von 1 Nacht im Juli 2023

4/10 – Schlecht

Jose

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
The property was located perfectly. It offered various restaurants around and parking was free. The management team was not properly trained. It seems everyone was recently hired and didn’t have the experience to resolve any issues as far as security issues. We hold Marriotts to high standards as we consider Marriotts as one of the best hotels. Additionally, I am a Marriotts member and it was a bit disappointing as one of the front desk managers even threatened to kick us out of the hotel as we had an incident with my debit card and we were attempting to have management help us with our issue. Threatening guests such as my family to leave your hotel it is NOT acceptable. Please ensure your staff is trained accordingly.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Gregg am 2. Aug. 2023
Thank you for your review. I am sorry that we were unable to find your debit card. I am not sure what manager you are referring to that was going to kick you out. That doesn't sound like any of the managers here. I do apologize that you left your debit card in a space that someone could take it. We hope that you were able to get a new one form your bank. Sorry for the inconvenience and hope that you have a great day.

10/10 – Hervorragend

JUAN A

Gut: Sauberkeit und Komfort des Zimmers
Good hotel, good stay
Great location near highway and restaurants. Business type hotel. Clean and new. Good breakfast. Festive surroundings weekend nights.
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

JOSE

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excelente hotel!
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Julissa

Mit dem Partner gereist
This property smells so good! Like a spa. I love how clean everything was and the staff is very friendly. Can’t wait to go back
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Dee am 7. Juli 2023
Hello Julissa!Thank you so very much for the positive feedback. It truly does mean so much to our Staff. We are pleased you enjoyed your stay and we hope to see you in the near future. We have a lot of great things ahead for this propertyHave a blessed day

10/10 – Hervorragend

Angie

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent customer service from the desk staff to the breakfast staff. We were greeted by every employee and had a great experience! We will definitely stay here again! Room was very comfortable!
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Dee am 7. Juli 2023
Hello Angie!Thank you so much for choosing Courtyard/Residence Inn in Lake Nona for your stay. We are so pleased that you enjoyed our stay. We value your positive feedback about our staff. We take pleasure in making sure our Guests are treated well. We hope to see you in the near future. A lot of great things are in the works for our propertyHave a blessed day

10/10 – Hervorragend

Patricia

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I live the close location of this property in Lake Nona
Aufenthalt von 2 Nächten im Juni 2023

10/10 – Hervorragend

Joshua

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great stay as always.
Aufenthalt von 1 Nacht im Juni 2023

4/10 – Schlecht

Lily

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This place need a renovation and a good cleaning. In addition the housekeeping dpto should be more friendly. I requested a change of the sheet in the bed because it found a hair on it. They brought me a new pair of sheet but they told me that I needed to do it by myself.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Alex am 15. Juni 2023
Dear Lily, Thank you for sharing your feedback regarding your recent stay. We appreciate hearing about your experience, as it allows us to improve our services.We apologize for any inconvenience you encountered during your stay. We understand that cleanliness is of utmost importance, and we are disappointed to learn that the condition of your room did not meet your expectations. Rest assured, we take this matter seriously, and we will address it with our housekeeping department to ensure that such oversights are not repeated in the future.Regarding your request for a change of sheets, we sincerely apologize for the miscommunication. Our standard procedure is to provide assistance with changing the sheets upon guest request, and we apologize if this was not made clear to you. We will reinforce our training and communication protocols to avoid any confusion in the future.We value your feedback and will use it to make the necessary improvements to enhance the overall guest experience. We appreciate your understanding and hope to have the opportunity to serve you better in the future. Should you choose to stay with us again, we will make every effort to exceed your expectations.Thank you for bringing these matters to our attention.

10/10 – Hervorragend

Alexa

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
...
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Alex am 2. Juni 2023
Alexa,We are so happy you enjoyed your stay. Thank you for staying with us, I hope you choose to stay with us again if you're ever in the area.Have a great day!

10/10 – Hervorragend

Yvette

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great location and great hotel. Will def come back!
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Alex G am 30. Mai 2023
Yvette,Thank you so much for staying with us, we are so glad to hear you enjoyed your stay. Please let us know if there's anything we can do next time to make your stay even better!Have a great rest of your day, we'll see you soon!

10/10 – Hervorragend

MICHELLE

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Gregg, GM am 31. Mai 2023
Thank you Michelle!

10/10 – Hervorragend

Leigh

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Alex G am 30. Mai 2023
We appreciate your feedback, thank you for choosing us! We hope you choose to stay with us again soon! Have a wonderful day!

10/10 – Hervorragend

Charles

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
A very cozy hotel and a very clean room and comfy bed!
Aufenthalt von 1 Nacht im April 2023
Antwort von Alex G am 25. Apr. 2023
Dear Charles,Thank you for taking the time to provide feedback, we appreciate your input and value your opinion. We're thrilled to hear that you were satisfied with your stay. Hope to see you soon!

10/10 – Hervorragend

Jeff

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great hotel. Wonderful location for walking to restaurants.
Aufenthalt von 1 Nacht im April 2023
Antwort von Alex Garcia am 19. Apr. 2023
Dear Jeff,Thank you so much for taking the time to rate your recent stay with us, and for giving us a perfect score of 5/5! We're thrilled to hear that you had such an enjoyable experience with us.We hope to have the pleasure of welcoming you back to our hotel soon, and if there's anything we can do to make your next stay even more comfortable, please don't hesitate to let us know.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 4 Nächten im April 2023
Antwort von Alex G am 15. Apr. 2023
Thank you for choosing us! We are glad you enjoyed your stay and hope to see you again soon! :)

10/10 – Hervorragend

JUFNG

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 3 Nächten im April 2023
Antwort von Alex am 11. Apr. 2023
Hello! Thank you for staying with us, we appreciate your feedback and are glad you enjoyed your stay! We hope to see you soon!

10/10 – Hervorragend

Kim

Aufenthalt von 1 Nacht im März 2023
Antwort von Alex G am 13. März 2023
Thank you for staying with us! We appreciate your feedback and are glad that you enjoyed your stay.Hope to see you soon!

10/10 – Hervorragend

javon

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Alex G am 27. Feb. 2023
We appreciate your feedback and are glad that you enjoyed your stay. See you soon!

10/10 – Hervorragend

Joseph

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Staff was awesome. Property and room was great. We had meetings and the facilities were ideal.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Alex G am 27. Feb. 2023
Thank you so much for staying with us, we appreciate your feedback! We are glad you enjoyed your stay and we hope to see you soon.Have a great day!

8/10 – Gut

Elín Helga

Mit dem Partner gereist
Gut: Sauberkeit
Great location, big and clean rooms.
Antwort von Alex G am 16. Jan. 2023
Hello! Thank you so much for choosing us, we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you soon!

8/10 – Gut

Joan

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2023
Antwort von Alex G am 16. Jan. 2023
Thank you for staying with us, we are glad that you enjoyed your stay. If there's anything we could've done better to get a 10/10, please don't hesitate to reach out to us, we appreciate your feedback!Hope to see you soon!

10/10 – Hervorragend

Trisha

Gut: Sauberkeit und Komfort des Zimmers
The hotel was clean and very comfortable. The location is fantastic, within walking distance to amazing restaurants and entertainment.
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Alex G am 16. Jan. 2023
Thank you for choosing us, we appreciate your feedback! We are glad to hear you enjoyed your stay and hope to see you soon!

8/10 – Gut

Sarah

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The staff was wonderful and the room was clean. The ONLY thing i disliked was the shower in my room. It was an open concept with zero options to close the shower in any way. Water all over the floor combined with an unpleasant cold breeze and barely warm water was not my idea of a nice shower. Especially since I was washing 2 small children in there. Otherwise the hotel was lovely.
Antwort von Alex G am 16. Jan. 2023
Thank you for staying with us, we appreciate your feedback! We are sorry to hear about the issues you encountered with our shower set up while staying with us, if you are planning on coming back to the area we'd love to make this up for you!Hope to see you soon!

10/10 – Hervorragend

Adrienne Di

Gut: Ausstattung und Zustand der Unterkunft

8/10 – Gut

Bonnie

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2022
Antwort von Alex G am 25. Nov. 2022
Thank you for staying with us! We hope to see you soon.Have a great day!

10/10 – Hervorragend

Chi Kwong

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very good hotel
Antwort von Alex G am 4. Nov. 2022
Thank you for choosing us, we appreciate your feedback and are glad you enjoyed your stay. Hope to see you soon!

10/10 – Hervorragend

Teeraporn

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This hotel is superb! Clean, friendly, great for families or solo travel.
Aufenthalt von 2 Nächten im August 2022
Antwort von Alex G am 8. Aug. 2022
We appreciate your feedback, thank you for staying with us! We hope to see you soon! :)

10/10 – Hervorragend

Hank

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2022

10/10 – Hervorragend

Tea

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Alex G am 12. Juni 2022
Thank you for staying with us, we appreciate your feedback! We hope to see you again soon, have a great day!