Finde Narusawa-Eishöhle Hotels

"We booked this place expecting a nice glamping getaway, but we checked out immediately after seeing the conditions. The whole resort felt like an abandoned ghost town. While our specific tent was in better shape than some others, the surrounding tents were completely shredded and falling apart, creating a very depressing and neglected atmosphere. ​The smell inside the tent was unbearable—a mix of dampness and lack of ventilation. Hygiene was non-existent: we found hair in the toilet and stains on the upholstery. The tents are also packed way too close together. Check-in was technically okay, but the staff spoke no English at all, making communication nearly impossible. We ended up paying for another hotel just to escape this place. Save your money and stay far away!"

"Eine sehr schöne Unterkunft mit guter Ausstattung und angenehmem Design. Man sollte jedoch über ein Auto verfügen, da die Lage etwas abgelegen ist. Bedauerlich fanden wir, dass der Weg zu unserem Chalet sowie die Terrasse nicht geräumt waren, obwohl es mehrere Tage keinen Neuschnee gegeben hatte. Ich erwarte eigentlich, dass die Wege gut zugänglich sind, so war es bei später Anreise eine Rutschpartie, vor allem mit Gepäck."

"es war wunderbar"

"The house itself was very nice, but it is quite hard to reach if you don’t have your own car."

"Really nice experience, specially for the preparation of your own meal in a barbecue style. Amazing staff."