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"Empfang/Rezeption war tadellos. Einfach und schnell eingecheckt. Das Zimmer war in Ordnung. Es klebten Pflaster am Feuermelder. Sonst alles in Ordnung. "

"I will always choose this hotel when I visit Madrid"

"Das Zimmer war sehr klein und lag direkt neben der Küche. (Einzelzimmer) Die Wände sind nicht isoliert, jemand mit leichtem Schlaf sucht besser etwas anderes. "

"Simply outstanding experience. The best hotel to stay in Madrid. 1. Great location 2. Fantastic staff 3. Kind and attentive manager that is personable and really cares about his guests 4. Outstanding facilities 5. Amazing terrace with a great view of gran via All of it makes it the perfect place to stay. I cannot recommend it enough!"

"Optimale Lage und hervorragender Service.Gerne wieder."

"Sehr gute Zimmer und sehr freundliches Personal. Sehr hundefreundlich."

"Super Lage, schönes Hotel"

"Received an upgrade to a room one or two categories better, so was very happy with the suite I received. Generally, the hotel is great with a nice interior, especially in the lobby. The elevators are quite old and slow, I spent a long time waiting for them throughout my stay... Food at the restaurant was average and quite pricey for what you get. Gym had very limited options for training and sad that it closes at 9pm already. The roof bar would be interesting but was either closed or too crowded when I headed there... The location next to Gran Via is definitely amazing, couldn't ask for more."

"Tolles Hotel nahe der Calle Serrano"