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Bewertungen von Arbor Inn Monterey

2.5 out of 5
Arbor Inn Monterey
1058 Munras Ave., Monterey, CA

Bewertungen

8,0

Sehr gut

362 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
381 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
150 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
73 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
34 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,2/10

Personal & Service

7,6/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Andreas

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Arbor Inn Monterey am 19. Feb. 2024
Dear Andreas,Thank you for leaving us a rating of your stay with us at Arbor Inn.  We work tirelessly to ensure our guests experience the best hospitality at Arbor Inn.  We also wish you could elaborate on your experience, especially where we went wrong.  We aim to provide a memorable stay, so your review helps us identify where we lack.  We hope you enjoyed our amenities and hope that you choose us again on your next visit.Regards,Arbor Inn Monterey

8/10 – Gut

Ali

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gute Lage und freundliches Personal. Ausstattung ausreichend. Sauberkeit war in Ordnung
Aufenthalt von 1 Nacht im September 2022
Antwort von Manager am 17. Sept. 2022
Thank you so much for your review and for staying with us .

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr freundlicher Empfang. Für eine Nacht Aufenthalt bei Durchreise absolut zu empfehlen.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Manager am 23. Feb. 2020
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

6/10 – Okay

Verifizierter Reisender

Nicht alles was GLÄNZT ist GOLD!
Es war "normal"! Die Zimmer war groß und normal sauber, aber laud! Jeden Tag in der Früh hörte ich den Auto-Verkehr / Lastwägen ähnliche Geräusche! Mit dem Internet war die Hölle! Jede Minute musste ich erneut anmelden, danach bekam ich kein Zugang zur Internet(obwohl es sollte laut Zimmer Infos der beste und schnellste sein)! Ohne Internet konnte ich gar keine Pläne für meine Tagesausflüge planen oder nach einen Tankstelle in der Nähe suchen!! Die Empfangsdame sagte mir (nach dem ich mich bei ihr reklamiert habe): das Problem mit dem Internet liegt an den VIELEN GÄSTE, die gleichzeitig im Internet sind!!! Sonst, die empfahl mich den IT Support vom Hotel zu kontaktieren!!!
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Manager . am 5. Okt. 2019
Thank you for staying with us . Sorry for the inconvenience . All the motels are on the same street .

8/10 – Gut

Mike

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Waren 2 Nächte dort. Haben uns wohl gefühlt. Sauber, sicher. Chopstix ist zu Fuß erreichbar. Wir fanden es gut
Aufenthalt von 2 Nächten im September 2019
Antwort von Management am 14. Sept. 2019
Thank you so much for your review and for staying with us . Please do visit us again .

10/10 – Hervorragend

Lucas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Manager am 31. Okt. 2018
Thank you so much for giving us full points . Please do visit us again .

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2018
Antwort von Manager am 10. Okt. 2018
Thank you for staying with us .

8/10 – Gut

Martin, Magdeburg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ruhig und ein wenig idyllisch
Hübsches Hotel, schon beim einbiegen in die Einfahrt. Freundlicher Empfang und schöne Zimmer. Zudem ruhig gelegen, obwohl an größerer Straße gelegen.
Aufenthalt von 1 Nacht im Mai 2018
Antwort von Manager am 16. Mai 2018
Thank you so much for your nice review . Please pass a good word to friends and family and do visit us again .

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Für eine Nacht tiptop, Preis-Leistung passt sehr gut.

10/10 – Hervorragend

Gerret

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel vollkommen okay! Nur es liegt an einer Straße und ist relativ hellhörig. Nachts war der Verkehr aber okay! Ansonsten super Lage freundlich sauber top!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Alles super. Hotel hat einen Pool. Gerne wieder.
Einziges was zu bemängeln wäre, ist das die Stadt mit Strand sehr überlaufen war auf einem Sonntag.
Aufenthalt von 1 Nacht im Juni 2017
Antwort von manager am 29. Juni 2017
Thank you very much for your review .

10/10 – Hervorragend

Simone, Schweiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kleines aber feines Hotel mit guter Lage
Das Hotel liegt etwas ausserhalb des Stadtzentrums. Zu Fuss sind aber einige gute Restaurants erreichbar. Es war super für zwei Nächte und unser Zimmer war frisch renoviert.
Antwort von manager am 16. Juni 2017
Thumbs up for giving us a perfect score . We are very delighted to know that your stay was to your liking .

10/10 – Hervorragend

st, berlin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schönes Motel, super Preis-leistungVerhältnis
Motel liegt sehr gut, Zimmer sind groß, riesiges bequemes Bett, tolles Frühstück.

4/10 – Schlecht

Nicole

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Our toilet was broken on arrival. A person came and said they fixed it and it still wouldn’t flush correctly causing us to not be able to use it.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Arbor Inn Monterey am 21. Mai 2024
Dear Nicole,We sincerely apologize for the inconvenience you experienced with the toilet in your room. It's disappointing to hear that despite our attempts to fix it, the issue persisted and impacted your stay. Please be assured that we take such matters seriously and will address them promptly with our maintenance team to ensure a swift resolution. Your comfort and satisfaction are our top priorities, and we appreciate your patience and understanding. If there's anything else we can do to improve your experience, please don't hesitate to let us know.Regards,Arbor Inn Monterey

10/10 – Hervorragend

Dan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, spacious rooms and comfortable beds.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Arbor Inn Monterey am 21. Mai 2024
Dear Dan,We're thrilled you enjoyed our clean, spacious rooms and comfortable beds! Providing a cozy and welcoming environment is essential to us, and we're delighted that we could meet your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another relaxing stay in the future!Regards,Arbor Inn Monterey

8/10 – Gut

Rory

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Arbor Inn Monterey am 14. Mai 2024
Dear Rory,We're glad to hear that you found our location convenient! If there's anything specific you enjoyed about our location or anything else we can assist you with, please let us know. We appreciate your feedback and hope to welcome you back again soon!Regards,Arbor Inn Monterey

6/10 – Okay

Margaret

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful views from room and dining area. Friendly staff and great breakfast. Close to walking trail and a few restaurants. I was disappointed in the bedding. Would have loved some high quality sheets and a warm comforter. They had a cotton/linen bedspread.I had to get up and turn the heater on and put on socks. Checked around for a blanket or comforter, none to be found.My side of the bed was next to a small window which didn't seal and allowed the cold air in.We woke up twice,to a loud rattling noise about 11pm. I guess it was someone taking a shower and may have been the plumbing. We spent our 20th wedding anniversary here, my husband was disappointed they no longer offer wine and cheese in the afternoon. Oh well,
Aufenthalt von 2 Nächten im April 2024
Antwort von Sunny am 7. Mai 2024
OHh! Sorry for inconvenience cause during the stay we will try to insulate the window have some more thick blanket n thank you for letting us know about the problem.

8/10 – Gut

Chris

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Real nice hotel for the price.
Aufenthalt von 3 Nächten im April 2024
Antwort von Arbor Inn Monterey am 3. Mai 2024
Dear Chris,Thank you for your kind words! We're thrilled that you found our hotel to be of great value. Providing a pleasant and affordable experience for our guests is always our goal. We appreciate your feedback and hope to have the pleasure of hosting you again in the future. Please let us know if there's anything else we can do to make your next stay even better!Regards,Arbor Inn Monterey

8/10 – Gut

Pearl

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We didn't know how to turn on the heater so was cold in night
Aufenthalt von 1 Nacht im April 2024
Antwort von Arbor Inn Monterey am 18. Apr. 2024
Dear Pearl,We apologize for the inconvenience you experienced with the heater during your stay. Your comfort is important to us, and we regret that we fell short of providing clear instructions on operating it. Your feedback is valuable, and we'll improve our communication regarding the heating system for future guests. If there's anything else we can do to enhance your experience or if you have any further concerns, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay in the future.Regards,Arbor Inn Monterey

6/10 – Okay

José

Aufenthalt von 1 Nacht im April 2024
Antwort von Arbor Inn Monterey am 3. Mai 2024
Dear Jose,Thank you for leaving us a rating of your stay with us at Arbor Inn. We work tirelessly to ensure our guests experience the best hospitality in Arbor Inn. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Regards,Arbor Inn Monterey

8/10 – Gut

Gina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was our second time staying here. We booked a King room for one night. We arrived early and they graciously accommodated us with an early check in but it was 2 Queens. However the way the room was set up, if you actually wanted/needed the 2 Queens they were in separate areas of the room so you would have more private space. Really cool set up. The staff are always very nice. We have enjoyed our stay both times and we'll definitely stay here again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Arbor Inn Monterey am 12. Apr. 2024
Dear Gina,Thank you for choosing to stay with us again and for taking the time to share your experience! We're delighted to hear that you enjoyed our unique room setup and that our staff were able to accommodate your early check-in, even if it wasn't the exact room type booked. We're thrilled that you've enjoyed your stays with us and that you plan to return in the future. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay!Regards,Arbor Inn Monterey

8/10 – Gut

HEATHER

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Arbor Inn Monterey am 11. Apr. 2024
Dear Heather,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Regards,Arbor Inn Monterey

10/10 – Hervorragend

Thomas

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
All good
Aufenthalt von 3 Nächten im April 2024
Antwort von v am 6. Apr. 2024
Hello Thomas, Thank you so much for taking the time to leave us feedback.

8/10 – Gut

Jeff, American Canyon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice rooms like the vaulted ceilings. Only issue is bed is right in front of the refrigerator so not much room to walk around
Aufenthalt von 2 Nächten im März 2024
Antwort von SUNNY am 4. Apr. 2024
Thank you for staying with us n we regret the limited space in the room sorry for that. see you next time.

10/10 – Hervorragend

Crispin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and quiet. No issues for a place to stay one night. One thing that caught me by surprise was how tight the parking spots are. Definitely would not recommend larger vehicles to this spot.
Aufenthalt von 1 Nacht im März 2024
Antwort von SUNNY am 30. März 2024
Thank you very much to stay with n sorry for the parking inconvinience. se you again in the future.

8/10 – Gut

Clarence

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Very clean, price was pretty reasonable!
Aufenthalt von 3 Nächten im März 2024
Antwort von Arbor Inn Monterey am 20. März 2024
Dear Clarence,Thank you for your positive feedback!  We're thrilled you found our hotel very clean and reasonably priced.  We are essential to providing a clean and affordable stay, and we're delighted that we met your expectations.  Should you find yourself in the area again, we'd be honored to welcome you back for another pleasant stay.Regards,Arbor Inn Monterey

8/10 – Gut

Seyed Amir Mohsen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good: The cleaning lady was particularly excellent. Not so good: The facility was small. The faucet was faulty. We could not get cold water. The toilet side was ridiculously small.
Aufenthalt von 2 Nächten im März 2024
Antwort von Arbor Inn Monterey am 13. März 2024
Dear Seyed,Thank you for your feedback!  We're pleased to hear that you found our cleaning staff particularly excellent.  Providing a clean and comfortable environment for our guests is important to us, and we're glad that our cleaning lady exceeded your expectations.  We apologize for any inconvenience caused by the size of our facility and the issues with the faucet and toilet.  Your comments are valuable, and we will address these matters with our team to ensure improvements are made.  We appreciate your feedback and hope to have the opportunity to better serve you in the future. If there's anything else we can do to address your concerns or if you have any further feedback, please don't hesitate to let us know.Regards,Arbor Inn Monterey

8/10 – Gut

Mychelle

Nice Room
Room is comfortable and clean and close to downtown and shopping
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Arbor Inn Monterey am 27. Feb. 2024
Dear Mychelle,Thank you for your positive feedback!  We're delighted to hear that you found your room comfortable, clean, and conveniently located near downtown and shopping areas.  Providing a comfortable and clean environment for our guests is one of our top priorities, and we're glad we could meet your expectations.  If there's anything else we can do to enhance your stay or if you need any assistance, please don't hesitate to let us know.  We hope to have the opportunity to welcome you back for another enjoyable stay in the future!Regards,Arbor Inn Monterey

10/10 – Hervorragend

Juan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing weekend, seemless service vwry nice people
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Arbor Inn Monterey am 20. Feb. 2024
Dear Juan,Thank you for your kind words!  We're thrilled to hear that you had an amazing weekend and that you enjoyed seamless service from our team of very nice people.  Providing exceptional service to our guests is important to us, and we're delighted that we met your expectations.  If there's anything specific you enjoyed or any suggestions for improvement, please feel free to let us know.  We appreciate your feedback and hope to welcome you back again for another fantastic stay in the future. Thank you for choosing to stay with us!Regards,Arbor Inn Monterey

8/10 – Gut

Paula

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was very well kept and clean. Our room was very clean and comfortable. Bed was a bit hard but that doesn't go against the hotel. Loved the hand soap/ lotion etc dispenser. Better than wasting all those little bottles etc..
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Arbor Inn Monterey am 20. Feb. 2024
Dear Paula,Thank you for your positive feedback!  We're delighted to hear that you found our property well-kept and clean and that your room was clean and comfortable.  We're glad you appreciated the convenience of the hand soap/lotion dispenser, as we strive to be environmentally conscious and minimize waste.  We apologize if the bed was a bit hard for your preference, but we appreciate your understanding.  Your satisfaction is important to us, and we appreciate your feedback.  If there's anything specific you enjoyed or any suggestions for improvement, please feel free to let us know.  We hope to welcome you back again in the future.  Thank you for choosing to stay with us!Regards,Arbor Inn Monterey

10/10 – Hervorragend

Callie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Simple, easy stay for short trip. The room was clean and ready to go up on check in! Close to downtown.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Arbor Inn Monterey am 13. Feb. 2024
Dear Callie,We're delighted to hear that you had a simple and easy stay during your short trip!  Providing clean and ready rooms for our guests is our priority, and we're glad to know we met your expectations.  It's great to hear that our location near downtown was convenient for you.  Thank you for your positive feedback, and we hope to welcome you back for another enjoyable stay in the future! Regards,Arbor Inn Monterey

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Arbor Inn Monterey am 7. Feb. 2024
Dear Robert,Thank you for a Perfect Score Rating on your stay at Arbor Inn.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver great experiences to our guests, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Regards,Arbor Inn Monterey

10/10 – Hervorragend

Anthony

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel and location.
The rooms are awesome. And the beds are very comfortable. Definitely would stay there again and recommend to others. Thank you!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Arbor Inn Monterey am 6. Feb. 2024
Dear Anthony,Thank you for your kind words! We're delighted to hear that you enjoyed our hotel, its prime location, and our comfortable rooms. It's our pleasure to provide a memorable experience. We look forward to welcoming you back and appreciate your recommendation to others. Your satisfaction is our priority, and we aim to consistently exceed expectations. Thank you for choosing us!Regards,Arbor Inn Monterey

2/10 – Ungenügend

Doron

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Horrible staff
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Arbor Inn Monterey am 1. Feb. 2024
Dear Doron,We deeply regret your experience and sincerely apologize for any inconvenience caused. We are committed to providing excellent service, and your feedback is invaluable for improvement. Our team is addressing the issues raised, implementing additional training, and reinforcing our commitment to customer satisfaction. Please allow us another opportunity to exceed your expectations in the future. We appreciate your candor and thank you for bringing this to our attention.Sincerely,Arbor Inn Monterey

10/10 – Hervorragend

Christopher

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Arbor Inn Monterey am 2. Feb. 2024
Dear Christopher,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Arbor Inn. We would love to host you again on your next visit to Arbor Inn. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Regards,Arbor Inn Monterey

10/10 – Hervorragend

Bradford

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Arbor Inn Monterey am 22. März 2024
Dear Bradford,Thank you for a Perfect Score Rating on your stay at Arbor Inn. We are glad you enjoyed your stay at our hotel and are pleased to learn that our efforts are appreciated. We would love to host you again for your next visit.Regards,Arbor Inn Monterey

10/10 – Hervorragend

Lorena

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Arbor Inn Monterey am 30. Jan. 2024
Dear Lorena,Thank you for a Perfect Score Rating on your stay at Arbor Inn.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Regards,Arbor Inn Monterey

10/10 – Hervorragend

Kirsteen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Arbor Inn was a pleasant, clean and quiet place to stay. Good value for money.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Arbor Inn Monterey am 23. Jan. 2024
Dear Kirsteen,Thank you for your positive review! We're delighted to hear that The Arbor Inn provided you with a pleasant, clean, and quiet place to stay. It's great to know that you found it to be a good value for money. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay in the future.Regards,Arbor Inn Monterey

10/10 – Hervorragend

MARLIZ, Huntington Park

Gut: Sauberkeit und Personal & Service
Antwort von Arbor Inn Monterey am 24. Jan. 2024
Dear MARLIZ,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Arbor Inn.  We work tirelessly to ensure our guests experience the best hospitality in Arbor Inn.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Regards,Arbor Inn Monterey

10/10 – Hervorragend

Rebecca

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Arbor Inn Monterey am 23. Jan. 2024
Dear Rebecca,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Arbor Inn. We would love to host you again on your next visit to Arbor Inn. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Regards,Arbor Inn Monterey

6/10 – Okay

Fen

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The staff, particularly those at the front desk, are somewhat impolite.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Arbor Inn Monterey am 10. Jan. 2024
Dear Fen,We sincerely apologize for any inconvenience you experienced during your stay. We deeply value our guests' feedback and take this matter seriously. Rest assured, we will address the issue with our front desk team to ensure a more welcoming and courteous atmosphere. Your satisfaction is our priority, and we appreciate the opportunity to improve. We hope you consider giving us another chance, and we look forward to exceeding your expectations on your next visit. Thank you for bringing this to our attention.Sincerely,Arbor Inn Monterey

4/10 – Schlecht

Jon

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The refrigerator was disgusting and there were womens thongs left in the room. Just was not clean and really needs an update.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Arbor Inn Monterey am 3. Jan. 2024
Dear Jon,We sincerely apologize for the inconvenience you experienced during your stay. We deeply regret the lapse in cleanliness and are taking immediate measures to address the issues raised. Our team is committed to enhancing our facilities and ensuring a pristine environment for all guests. We appreciate your feedback, which serves as a valuable tool for improvement. Rest assured, corrective actions will be taken to prevent a recurrence. We hope you will give us another opportunity to exceed your expectations in the future. Thank you for bringing this to our attention.Sincerely,Arbor Inn Monterey

10/10 – Hervorragend

Brizaida

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice place
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Arbor Inn Monterey am 3. Jan. 2024
Dear Brizaida,Thank you for your kind words! We appreciate your positive feedback and are delighted to hear that you enjoyed your stay. Our team strives to create a welcoming atmosphere and provide exceptional service. If there's anything specific you loved about your experience, please let us know, as it helps us continue to enhance our offerings. We look forward to welcoming you back for another enjoyable stay in the future. Safe travels!Regards,Arbor Inn Monterey

2/10 – Ungenügend

Trina

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
They charged us an additional $18 because our daughter is 17 even though I put her age in the search when looking for a hotel. I feel betrayed.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Arbor Inn Monterey am 3. Jan. 2024
Dear Trina,We apologize for any inconvenience caused by the additional charge for your daughter. It is mentioned on our website that there is a fee for all children over 13. Teens must be put in the right section of the reservation and not in the child section. We value your feedback and strive to enhance your experience.Sincerely,Arbor Inn Monterey

10/10 – Hervorragend

Gren

Nice place pleasant people
Aufenthalt von 1 Nacht im November 2023
Antwort von Arbor Inn Monterey am 29. Nov. 2023
Dear Gren,Thank you for your positive feedback! We're delighted to hear you found our hotel to be a pleasant place with friendly staff. Creating a welcoming environment is our top priority, and we appreciate your recognition. We continually strive to provide excellent service and a comfortable atmosphere for our guests. Your satisfaction is our motivation, and we look forward to welcoming you back for another enjoyable stay. If there's anything specific you loved about your experience, please let us know so we can continue exceeding your expectations. Safe travels, and thank you for choosing us!Regards,Arbor Inn Monterey

10/10 – Hervorragend

Joan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very pleasant stay.
Aufenthalt von 2 Nächten im November 2023
Antwort von Arbor Inn Monterey am 15. Nov. 2023
Dear Joan,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Arbor Inn.  We work tirelessly to ensure our guests experience the best hospitality at Arbor Inn.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Regards,Arbor Inn Monterey

8/10 – Gut

Rodrigo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The only thing I didn’t like about the place was that you can hear when people flush the toilet.
Aufenthalt von 2 Nächten im November 2023
Antwort von Arbor Inn Monterey am 14. Nov. 2023
Dear Rodrigo,Dear valued guest, thank you for sharing your experience. We appreciate your feedback. We apologize for any inconvenience caused by noise disturbances. Our team is actively addressing sound insulation concerns to enhance the overall guest experience. Your input helps us improve, and we hope you consider staying with us again. We are committed to providing a comfortable and enjoyable environment for our guests. Thank you for choosing our hotel, and we look forward to the opportunity to exceed your expectations in the future. Safe travels!Regards,Arbor Inn Monterey

8/10 – Gut

Haley

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
We had a small issue with our room, called front desk and they helped us immediately. Very kinda and accommodating
Aufenthalt von 3 Nächten im November 2023
Antwort von Arbor Inn Monterey am 14. Nov. 2023
Dear Haley,Thank you for sharing your positive experience at Regency Inn. We appreciate your kind words and are delighted to hear that our team promptly addressed your concerns. Ensuring guest satisfaction is our top priority, and we're pleased that our front desk staff demonstrated kindness and efficiency in resolving the issue. Your feedback is invaluable, and we look forward to welcoming you back for another enjoyable stay. If there's anything specific you'd like us to improve upon, please feel free to share. Safe travels!Regards,Arbor Inn Monterey

10/10 – Hervorragend

edward

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
like large tv, firm mattress, quiet, close to downtown, clean
Aufenthalt von 3 Nächten im November 2023
Antwort von Arbor Inn Monterey am 7. Nov. 2023
Dear Edward,We appreciate your positive feedback and are delighted to hear that you enjoyed our large TV, firm mattresses, quiet ambiance, proximity to downtown, and our commitment to cleanliness. Guest satisfaction is our top priority, and we're pleased that you had a comfortable and convenient stay. We look forward to welcoming you back for another exceptional experience in the future. Thank you for choosing our hotel!Regards,Arbor Inn Monterey

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Definitely worth the price--and only a few dollars more than other places not as nice. Quiet and safe neighborhood, nice design.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Arbor Inn Monterey am 31. Okt. 2023
Dear Steven,We're delighted to hear you found our hotel to be a great value for your stay. Our team works hard to provide top-notch service and maintain a quiet, safe environment. We take pride in our thoughtful design, ensuring a pleasant and comfortable experience for our guests. Thank you for your kind words, and we look forward to welcoming you back in the future!Regards,Arbor Inn Monterey