2/10 – Ungenügend
Wendy F.
9. Mai 2025
Verbesserungswürdig: Sauberkeit
Worst vrbo rental experience to date
To say this apartment is very run-down is an understatement- it is a work horse. Get ‘em in and get ‘em outWashing machine is moldy, light bulbs need replacing, dishwasher doesn’t clean dishes, stains on fabrics, walls scuffed, some plugs don’t work, no closets nor hangers. A consistent annoying all-day jack-hammering noise two floors down which we were told would be one day of noise. Not so.Property Management company took payment for an extra night when I informed them 10 weeks earlier that I needed the apartment for four nights. Wouldn’t refund as once they received my final payment-they then informed me the unit is a five night rental. Very disappointed as I could have canceled this booking and found another if I was informed of this 10 weeks earlier and received return of my deposit. To add fuel to fire - they had the apartment booked on my final night that I cancelled therefore received two payments - mine and the new guests. Still didn’t return my 250e payment for that one night. Very disappointed left feeling duped after they double dipped! The only positive is the location.
Wendy F.
Aufenthalt von 5 Nächten im April 2025