4/10 – Schlecht
Maria Itati O.
11. Juni 2025
Verbesserungswürdig: Sauberkeit
Unfortunately our experience at this property was not the best. Upon arrival,we found a used diaper under a nightstand, which was completely unacceptable, especially considering that we were charged the full cleaning fee and not offered to reimbursed even after sending a picture.The only lamp at the second room was not working, I had to replace the bulb buying one by myself because it was at night. What means that minimal function of items were not checked before new arrivals.Not even one chair except for the three tall at the kitchen. there is no were to let a purse or some clothe at the bedroom.The air condictioning system was extremely noisy, making it hard to relax or sleep. The mattress in the second bedroom was very thin and uncomfortable. The one at the master bedroom was ok. For the second bathroom, there was no hot water during the afternoons. The property manager responded quickly to this request, but could not be solved, which was a major inconvenience.We valued manager's answers to messages but this was not enough. The aapartment definitely needs several improvments to offer guests a proper and comfortable stay.The overall condition and comfort level did not match the high price of the stay.Special mention to the staff at front desk that were very polite.
Maria Itati O.
Aufenthalt von 10 Nächten im Mai 2025