Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Hi Roger, Thanks for your stay, we apologize to hear that, we are working every day to increase our guest experience and better assist our guests. Thank you for letting us know

Thank you for your feedback, Roger

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you for sharing your feedback with us regarding your recent stay at our hotel. We sincerely apologize for any inconveniences you experienced and for falling short of your expectations.We are deeply sorry to hear about your concerns regarding the condition of our hotel. Please rest assured that we take cleanliness and maintenance seriously, and we are committed to addressing the issues you have raised promptly. Our team will be conducting a thorough inspection of the rooms and balconies to ensure that any mildew odors and cleanliness issues are addressed immediately.We understand the importance of providing a comfortable and enjoyable experience for our guests, and we regret that we did not meet this standard during your stay. Your feedback is invaluable to us as it helps us identify areas for improvement and make necessary adjustments to enhance the overall guest experience.Please know that we are taking your comments seriously, and we will strive to make improvements to ensure that future guests do not encounter similar issues. If there is anything else we can do to address your concerns or if you would like to discuss your experience further, please do not hesitate to contact us directly.We sincerely appreciate your feedback and the opportunity to improve. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future for a much-improved stay.

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager

Thank you immensely for your stellar rating! We're thrilled that your experience with us was outstanding. Providing top-notch service and creating memorable stays is our utmost priority. Your perfect score truly motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another fantastic experience in the future! Best regards, Julian Clavijo General Manager