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Bewertungen von Sunbird Nkopola Lodge

2 out of 5
Sunbird Nkopola Lodge
14 Chilembwe Road, Club Makokola, Mangochi

Bewertungen

7,0

Gut

4 von insgesamt 24 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 von insgesamt 24 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 24 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 24 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 24 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,4/10

Sauberkeit

7,0/10

Personal & Service

6,4/10

Ausstattung

6,8/10

Zustand der Unterkunft

6,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

James

Aufenthalt von 1 Nacht im Januar 2023

10/10 – Hervorragend

Winifred

Aufenthalt von 1 Nacht im Juli 2022

8/10 – Gut

Hirotsugu

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
猿が遊びに来ました。
Aufenthalt von 1 Nacht im April 2022
Antwort von Benedict Mndala -General Manager am 18. Apr. 2022
Thank you very much for your feedback which we value so much. Monkeys are unique spot of our location you can look forward to during your next visit. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Samuel

Aufenthalt von 1 Nacht im Februar 2022

2/10 – Ungenügend

Rhita, UK

Nkopola is beautiful only we didnt have to stay there. Expedia cancelled our booking the day we were meant to check in. We are very disappointed. Left us stranded. We rmailed to be refunded no reponse up to now.
Aufenthalt von 2 Nächten im Dezember 2020

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im Mai 2020

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Room service was slow. one time l waited for over an hour and a half for my dinner to be delivered to my room. was told that breakfast was served from 6.30am but this was not so. aT 6.30 AM the staff would still be busy bringing foof from the kitchen. This was inconviniencing as l had early morning starts. When l checked out on the 12th of February, l asked for my invoice to be sent to me by email. Up to now the invoice has not be sent
Aufenthalt von 7 Nächten im Februar 2020

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2019

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2019

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Overall dissapointing considering the cost of this hotel
Aufenthalt von 2 Nächten im Oktober 2019

8/10 – Gut

Blair

Geschäftlich gereist
Gut: Personal & Service
Aufenthalt von 2 Nächten im Oktober 2019

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Good view by the lake. Condition is old. Not worth paying that price for.
Aufenthalt von 3 Nächten im Juni 2019

6/10 – Okay

Mwaka

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The view of the lake was pretty. The room was a 2* at best. I expected 3* at least. Very poor shower and at one stage I almost got burnt very badly whilst in the shower. Conference food was good but the hotel breakfast was not great. The cost of wine is exhorbitant - daylight robbery!!! Waiter service was way below standard - they need to spend a lot of time being trained. How is it acceptable that one has to wait 40minutes or more to receive their drinks order?
Aufenthalt von 4 Nächten im April 2019

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 4 Nächten im April 2019

8/10 – Gut

Chris, Malawi

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Food
The lunch and dinners this time were not up to the quality expected. No options for diet drinks from Coke Zero to coke light for guests needing sugar free drinks. Pool was closed without notifying us when we made the booking.
Aufenthalt von 2 Nächten im Juni 2018

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Heel mooi

8/10 – Gut

Fo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2017

4/10 – Schlecht

Esmail, England

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Too expensive for the kind of rooms at this place.
Wanted to try out this place again having stayed here more than 10 years ago. Felt accommodations rates were too expensive and not worth the price I had to pay online. The Lodge did not get a confirmation email of my online booking. I had to forward the email I received online to reception for them to believe me that I had paid online!

2/10 – Ungenügend

jo, new zealand

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It needs a complete makeover.
We had a deluxe room. The roof leaked so we needed to move out. Then the next room the toilet flooded then moved again to a room where the shower did not work then a massive rain storm effected the water which came out black. Shower and toilet too. The staff need massive re training in customer care they seemed not bothered and would not even break a smile. The buffet food was average and you did not have a wide range of choice. The deluxe rooms are quite a walk from the main hotel they need a cover along the paths especially when it's the rainy season and also a safe. Twice we wished to exchange money and they had no local currency and the ATM had no money. Service was awful too and the food took ages. We left a day early. We were paying Western Prices and got no value for the cost whatsoever. There was no visual management either.

8/10 – Gut

Hermes

Gut: Zustand der Unterkunft

8/10 – Gut

A, UK

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent position
Unfortunately we were told only rooms available were up several flights difficult outside stairs although we had booked several months on advance. Plugs in impossible places which meant unable to use kettle. However as soon as we asked about this staff immediately bought extension lead. Felt it should have been thought about. tap came off in hand. Staff exceptionally helpful and sorted all problems

10/10 – Hervorragend

Steve, Swansea UK

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location right on the lake shore.
Great hotel with good facilities, well maintained and great gardens. Food was good and service excellent, staff very friendly and helpful. Room was good with AC and own bathroom and outside patio area with chairs and table. Nice bar area overlooking the lake.

6/10 – Okay

John, London

Gut: Zustand der Unterkunft
Nkopola revisited
Returned to Malawi for a holiday 25 years after leaving the country (after working there for 4 years). Spent 2 nights at Nkpola, where my wife and I had last stayed 25 years ago. Arriving just after the Presidential Elections (with the result still to be determined), the hotel was deserted. We were the only guests staying there the first night. But Reception was not very welcoming and initially gave us one of the few chalets without a beach view. We requested a lakeside chalet and one was, eventually, found.