Lobby

Bewertungen von La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr

2.5 out of 5

Bewertungen

7,4

Gut

391 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
227 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 8 - Gut" "
141 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 6 - Okay" "
141 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
106 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,4/10

Sauberkeit

8,2/10

Personal & Service

7,2/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Alexander

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La Quinta is always nice to stay. Modern Buildings, nice rooms, huge bed, 2 tvs, nice bathroom.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von LQ Management am 11. Okt. 2023
Thank you so much for the 5 star rating and for the wonderful comments. We look forward to seeing you again the next time you visit Lubbock.

10/10 – Hervorragend

Ted

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, big
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Celia

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love this place
Aufenthalt von 1 Nacht im Februar 2024

4/10 – Schlecht

Samantha, Houston

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
You have to put your garbage outside the door daily. We left room and returned to the TV blaring and hair band on sink, not ours. Hair on pillows. Staff were pleasant.
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

Erick

Geschäftlich gereist
Gut: Personal & Service
Property needs to upgrade the rooms. Breakfast was poor.
Aufenthalt von 2 Nächten im April 2024

2/10 – Ungenügend

Delilah

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
When I walked into my room it was dirty and there was no toilet paper I left and booked at another Hotel. The trash cans outside were full I was not at all comfortable with the place.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von HollyT am 7. Mai 2024
Delilah,I apologize that the room fell below our cleanliness standards and that you felt uncomfortable staying here. We appreciate your feedback and will definitely use it to help us improve.Thank you again for taking time to write your review.

10/10 – Hervorragend

Sunny

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nothing
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Bridget

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Air conditioner was broken in room and Tv did not work. They would not give us another room or send anyone to fix the problem. It was at least 80 degrees in the room. Too hot to sleep much. They ran out of eggs at breakfast and did not have the juice machine going. Just not a good experience.
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Rhonda

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
When I first arrived tv did not work. The guy running the desk was also the maintenance guy. He was very busy but came as fast as he could. He tried everything he could the tv was just out. Then later on we could not shower because the drain was backed up. This was just a bad room 210 was the room number. I hope they fix the issues because it would be nice to stay otherwise.
Aufenthalt von 1 Nacht im April 2024
Antwort von LQ Management am 30. Apr. 2024
I am saddened to hear that you had issues with the TV and shower not draining. I will have that room taken off market till we can ensure all items are working properly. We hope you will give us another opportunity the next time you visit Lubbock.

8/10 – Gut

Sabrina, Jarrell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von LQ Management am 30. Apr. 2024
Thank you for the 4 star rating, we look forward to seeing you again the next time you visit Lubbock.

6/10 – Okay

Brooke

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von LQ Management am 29. Apr. 2024
Thank you for the 3 star rating, we hope you will come by and see us again the next time you come to Lubbock.

10/10 – Hervorragend

Sabrina

Aufenthalt von 3 Nächten im April 2024
Antwort von LQ Management am 27. Apr. 2024
Thank you so much for the 5 star rating, we look forward to seeing you again the next time you visit Lubbock.

10/10 – Hervorragend

Denise, El Paso

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front Desk personnel was very helpful and gave the information needed when checking in.
Aufenthalt von 2 Nächten im April 2024
Antwort von LQ Management am 22. Apr. 2024
Thank you for the 5 star rating and for taking time to share your kind comments about the front desk staff. We look forward to seeing you again the next time you visit Lubbock.

4/10 – Schlecht

Megan

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was dirty and mold in the restroom.
Aufenthalt von 1 Nacht im April 2024
Antwort von LQ Management am 22. Apr. 2024
I am saddened to hear that you had cleanliness issue sin your room recently. I will speak with my housekeeping team about your feedback so we can resolve this issue going forward. We hope you will give us another opportunity the next time you visit Lubbock.

4/10 – Schlecht

Lojann

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von LQ Management am 22. Apr. 2024
I am saddened to see that you did not enjoy your stay with us recently. We hope you will give us another opportunity the next time you visit Lubbock.

4/10 – Schlecht

Joyce

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
The room was not cleaned from the previous quest which messed up. Overall the stay was okay.
Aufenthalt von 2 Nächten im April 2024
Antwort von LQ Management am 16. Apr. 2024
I am saddened to hear that you had cleanliness issues in your room recently. I will speak with my housekeeping staff about your comments as well as do additional training to ensure this does not continue. We hope you will give us another opportunity the next time you come to Lubbock.

6/10 – Okay

Debbie

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Staff was very friendly. I’ve stayed here before years ago and It was good. But our room was dirty, walls have stuff on them and the headboard. The rubber baseboard in the bathroom was away from the wall. Definitely needs some maintenance.
Aufenthalt von 1 Nacht im April 2024
Antwort von LQ Management am 16. Apr. 2024
Thank you for the 3 star rating and for taking the time to share your experience with us. I will speak with my staff about your feedback so we can continue to grow and better serve our guests. We hope you will come by and see us again the next time you are in Lubbock.

10/10 – Hervorragend

Stephanie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was friendly and helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von LQ Management am 16. Apr. 2024
Thank you so much for the 5 star rating and for taking the time to share your comments about our staff. We look forward to seeing you again the next time you visit Lubbock.

10/10 – Hervorragend

Jerry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was close to the medical services.
Aufenthalt von 1 Nacht im April 2024
Antwort von LQ Management am 16. Apr. 2024
Thank you very much for the 10 star rating and for taking the time to share your experience with us. We look forward to seeing you again the next time you visit Lubbock.

8/10 – Gut

bebe e.

Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Tania

Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Dustin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von LQ Management am 11. Apr. 2024
Thank you for the 4 star rating, we hope you will come by and visit us again the next time you are in the Lubbock area.

4/10 – Schlecht

Keith

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Pros: sheets & towels appeared clean; staff was nice, bed wasn’t terrible (no springs in my back or sagging in the mattress), felt safe Cons: Old & run down-room has paint touched up in wrong color, back of bathroom door was busted, sink did not have hot water unless the shower was running at the same time. Major con: Noise. The design of the building means that no matter what floor you’re on, you hear every.single.word said in the lobby or in the open hallways on the other floors. I think they’d have to tear down the building and start again to resolve this noise issue. Also, it’s right on the highway so lots of highway noise at night too. Bring earplugs to sleep in.
Aufenthalt von 3 Nächten im April 2024
Antwort von LQ Management am 10. Apr. 2024
Thank you for taking the time to share your experience with us. I am sorry to hear you did not rest well due to the noise in and around the building. i will have my maintenance team look into the plumbing issues as well as the paint difference in your room asap. We hope you will give us another opportunity the next time you come to Lubbock.

4/10 – Schlecht

David

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von LQ Management am 10. Apr. 2024
I am saddened to see that you did not enjoy your stay with us recently. We hope you will give us another opportunity the next time you visit Lubbock.

2/10 – Ungenügend

zhila

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
My daughter and I started itching the same night and noticed bumps. When we lifted the mattress, there was a flea/bedbug/ or tic. Not sure what it was. Went downstairs to explain to the front desk. He offered a different room. We moved our belonging yo a different room since it was 11pm , the mattress and comforters of both beds had stains on them. Went downstairs to explain, he says he couldn’t refund any money. Took my belongings with my daughter and booked a different place. Called Expedia and they got refund for one night.
Aufenthalt von 2 Nächten im April 2024
Antwort von LQ Management am 10. Apr. 2024
I am saddened to hear about the experience you had while staying with us recently. I will have the room you were in taken off market till our pest control tech can ensure there are no pest in the room. I will also speak with my housekeeping team about your feedback so we can continue to grow and better serve our guests. We hope you will give us another opportunity the next time you come to Lubbock.

10/10 – Hervorragend

Alfredo

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Very clean and quiet. Lots of breakfast options. There was random junkies walking around lobby and then later strolling the parking lot we could see from our room. Didn’t bother anyone personally but we had children. We also didn’t have trash bags in the room and were told they didn’t have any so we were given a large cleaning bag to keep in the room.
Aufenthalt von 1 Nacht im März 2024
Antwort von LQ Management am 11. Apr. 2024
Thank you so much for the 5 star rating and for taking the time to share your experience with us. I speak to my front desk about your concerns, we want every guest to fell completely safe while staying with us. We hope you will come by and visit us again the next time you come to Lubbock.

10/10 – Hervorragend

Joyce C

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The atmosphere and comfort plus quality made a stay.
Antwort von LQ Management am 5. Apr. 2024
Thank you so much for the 5 star rating and for taking the time to share your experience with us. We look forward to seeing you again the next time you visit Lubbock.

10/10 – Hervorragend

Elaine

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient to get to my appointment at Covenant Hospital.
Aufenthalt von 1 Nacht im April 2024
Antwort von LQ Management am 5. Apr. 2024
Thank you so much for the 5 star rating and for choosing us for your accommodations while here for medical visits. We look forward to seeing you again the next time you visit Lubbock.

10/10 – Hervorragend

Lynna

Mit Haustieren gereist, Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was just perfect for my husband, dog and myself. We enjoyed the stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von LQ Management am 5. Apr. 2024
Thank you so much for the 5 star rating and for taking the time to share your experience with us. We look forward to seeing you again the next time you visit Lubbock.

10/10 – Hervorragend

Yolonda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved it. We were amazed at how quiet the ground floor room was. Best place to stay for a quick visit to Lubbock, TX!
Aufenthalt von 1 Nacht im März 2024
Antwort von LQ Management am 5. Apr. 2024
Thank you so much for the 5 star rating and for taking the time to share your experience with us. We look forward to seeing you again the next time you visit Lubbock.

2/10 – Ungenügend

Dennis R

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Close to the hospital
Aufenthalt von 1 Nacht im März 2024
Antwort von LQ Management am 26. März 2024
I am saddened to see that you did not enjoy your stay with us recently. We hope you will give us another opportunity to regain your loyalty the next time you visit Lubbock.

10/10 – Hervorragend

Ricardo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice Clean good management!! We enjoyed our stay
Aufenthalt von 1 Nacht im März 2024
Antwort von LQ Management am 25. März 2024
Thank you so much for the 10 star rating and for the wonderful comments. We look forward to seeing you again the next time you visit Lubbock.

10/10 – Hervorragend

Teresa, Willis

Aufenthalt von 1 Nacht im März 2024
Antwort von LQ Management am 12. Apr. 2024
Thank you very much for the 5 star rating, we look forward to seeing you again the next time you visit Lubbock.

10/10 – Hervorragend

Kayla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay
Aufenthalt von 1 Nacht im Januar 2024
Antwort von LQ Management am 25. März 2024
Thank you so much for the 5 star rating, we look forward to seeing you again the next time you visit Lubbock.

6/10 – Okay

Felix

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von LQ Management am 25. März 2024
Thank you for the 3 star rating, we hope you will come by and see us again the next time you are in the Lubbock area.

10/10 – Hervorragend

Amy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and quiet property.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 19. März 2024
Thank you so much for taking the time to review us! It is truly appreciated!

10/10 – Hervorragend

Dafne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was nice and clean
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 19. März 2024
Thank you so much for your review! We hope you have an Amazing Day!

2/10 – Ungenügend

Adam

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Broken bathroom door, outdated tv, and dirty shower and bedding. The staff we interacted with were amazing and helpful and the breakfast was good.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 19. März 2024
Thank you so much for your review! We are truly sorry that your room was not what was expected when staying at our hotel. I will make sure my housekeeping manager reads your review so she can make sure this does not happen moving forward. Once again thank you so much for your review and we hope you have an amazing day!

10/10 – Hervorragend

Caleb

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved that it was so close to hospital as we had a family member in the hospital. So it was very convenient and priced very reasonably!! Rooms were really nice!
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 19. März 2024
Thank you so much for your review! We hope to see you again soon!

4/10 – Schlecht

Easton

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
There was definitely a pet kept in the bathroom as there were bite marks and animal hair on walls, the floor, and surrounding areas in the bathroom.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 19. März 2024
Thank you so much for your review. We are truly sorry that you had a bad experience with pet hair at our hotel. We will make sure and talk with our housekeeping staff about your review so there are aware of the situation. Once again thank you so much for the review and we hope that you have an amazing day.

6/10 – Okay

Chris

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Even on the sixth floor you could hear the waffle maker beeping at 6AM
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 19. März 2024
Thank you so much for your review. I am sorry that that you could hear the waffle maker at 6:00am. I will ask and see if there is a way to turn the volume down on them. Thank you again for the survey.

2/10 – Ungenügend

Ramona

Mit Haustieren gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was dirty had not been cleaned well.. my fiancé fell in shower, first time ever happening to him. The tub was super slippery. When mentioned to management she said she could not do anything about it because we had booked through 3rd party and not directly with hotel?? We did not even get words of concern!
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 15. März 2024
Thank you so much for your review, and we are truly sorry that you feel that you did not receive the care and compassion from the front desk staff when you reported your issues with your stay. We will make sure to talk to our staff directly about your stay to help make sure this does not happen again. Once again thank you so much for your review and we hope you have an amazing day.

4/10 – Schlecht

Donavan

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
No working WiFi— I was there on business and the front desk and help desk couldn’t assist. 40 minutes before the breakfast bar was closed—the bar was nearly empty. There was a line of 7 people at the waffle maker, 3 min ea, because all other food was gone. No milk, raw bread present not toasted. 12 angry people in the breakfast area. I won’t go back.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 14. März 2024
Thank you so much for your review. We truly apologize for your inconvenience that you experienced during breakfast while you were staying with us. We will make sure to go over with our staff the importance of having our breakfast offerings full for all of our guest. Once again thank you so much for your review and I truly hope that you give us another chance to win back your business the next time you are in Lubbock.

10/10 – Hervorragend

Edward

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No issue at all very nice place to and will stay there again
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 14. März 2024
Thank you so much for your survey! We hope to see you again soon.

10/10 – Hervorragend

Raul

Aufenthalt von 1 Nacht im März 2024
Antwort von LQ Management am 5. Apr. 2024
Thank you so much for the 5 star rating, we look forward to seeing you again the next time you visit Lubbock.

8/10 – Gut

Joel

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
They may need to update the fridge to new ones and some light fix around the restroom and add mats in the tubs because it’s very slippery
Aufenthalt von 1 Nacht im März 2024
Antwort von LQ Management am 12. März 2024
Thank you for the 4 star rating and for brining to my attention the issues you had while staying with us. I will speak with my maintenance team about the issues you had so we can resolve them asap. We hope you will come by and visit us again the next time you come to Lubbock.

10/10 – Hervorragend

Traci

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff was extremely helpful and friendly. The room was clean and comfortable and the location was great. I only wish the washers abd dryers had worked and the food was not so greasy and had been kept full.
Aufenthalt von 1 Nacht im März 2024
Antwort von LQ Management am 12. März 2024
Thank you so much for the 5 star rating and for bringing to my attention the issues you had while staying with us. i will speak with my staff about your comments so we can continue to grow and better serve our guests. We hope you will come by and see us again the next time you come to Lubbock.

4/10 – Schlecht

Tanya

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von LQ Management am 9. März 2024
I am saddened to see that you didn't enjoy your stay with us recently. We hope you will give us another opportunity the next time you come to Lubbock.

10/10 – Hervorragend

Kelly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff
Aufenthalt von 2 Nächten im Februar 2024
Antwort von LQ Management am 8. März 2024
Thank you very much for the 5 star rating, we look forward to seeing you again the next time you visit Lubbock.

2/10 – Ungenügend

Rosalie

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Bed was too low and too soft. Toilet was too low. Grab bars in shower were not in the right place. Chairs weren't practical.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von LQ Management am 29. Feb. 2024
I am saddened to hear that the layout of the room was not to your liking. Our handicap rooms are setup per the ADA guidelines and are inspected annually to insure they in compliance. We hope you will give us another opportunity the next time you come to Lubbock.