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Bewertungen von GreenTree Inn & Suites Alhambra

2.5 out of 5
GreenTree Inn & Suites Alhambra
2499 W Main St, Alhambra, CA

Bewertungen

9,0

Wunderbar

657 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
222 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
57 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
37 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
27 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

8,8/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Viviane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean und friendly service.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Green Tree Inn & Suites Alhambra am 21. Okt. 2023
We're delighted to hear you enjoyed your stay and found our rooms to meet your expectations for cleanliness and staff service. Thank you so much for your positive feedback, and we hope to welcome you again soon!

8/10 – Gut

Tobias

Mit dem Partner gereist
Gut: Sauberkeit
Parkplatz war immer sehr voll, gibt scheinbar deutlich weniger Parkplätze als Zimmer. Frühstück war nicht besonders ansonsten zufrieden.
Aufenthalt von 3 Nächten im September 2022
Antwort von GreenTree Team am 9. Okt. 2022
Hi Tobias,We know that there is still a certain gap from the full five-star(10 POINTS) standard in your mind, and we will continue to work hard.Thank for your comment and we forward to seeing you sooner

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Inn, in dem man sich wohl fühlt
Insgesamt hat uns der Aufenthalt sehr gut gefallen. Es war sehr sauber im ganzen Hotel. Das Frühstück war okay. Schön wäre es, wenn es neben Frischkäse und Butter noch Aufschnitt gäbe. Da das Frühstück inklusive war, ist es aber okay und qualitativ gut gewesen. Die Unterkunft liegt etwas entfernt von LA. Man kommt mit den öffentlichen Verkehrsmitteln gut dahin. Die Gegend wirkte sicher auf uns.
Aufenthalt von 3 Nächten im September 2022
Antwort von GreenTree Team am 23. Sept. 2022
Dear Thank you for choosing GREEN TREE INN& SUITE ALHAMBRA. We are very glad that you have a pleasant experience in the hotel.Please come to visit us again and we look forward to your next visit very soon!

10/10 – Hervorragend

Natalia

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean hotel, nice and friendly stuff, yummy breakfast.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Green Tree Inn & Suites Alhambra am 25. Mai 2024
Dear Natalia,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our clean facilities, friendly staff, and delicious breakfast. Your kind words mean a lot to us, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Juan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Green Tree Inn & Suites Alhambra am 25. Mai 2024
Dear Juan,Thank you so much for your perfect rating! We're delighted to hear that you had a wonderful stay with us. Your satisfaction is our greatest reward, and we look forward to welcoming you back soon.

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
🙏
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Green Tree Inn & Suites Alhambra am 24. Mai 2024
Dear JohnThank you for your wonderful 5-star review! We are delighted to hear that you had such a positive experience with us. Your kind words are greatly appreciated and will be shared with our team. We look forward to welcoming you back for another exceptional stay.

6/10 – Okay

James

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Found big clump of hair in towel. Unbelievably disgusting.
Aufenthalt von 3 Nächten im März 2024
Antwort von Green Tree Inn & Suites Alhambra am 24. Mai 2024
Dear James,We sincerely apologize for the unpleasant experience you encountered with the towel in your room. This does not reflect our usual high standards of cleanliness. We are addressing this issue with our housekeeping team to ensure it does not happen again. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to provide you with a flawless stay in the future.

6/10 – Okay

Shobie

Geschäftlich gereist
Reasonably okay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Green Tree Inn & Suites Alhambra am 22. Mai 2024
Thank you for sharing your feedback. We're glad to know that your stay was reasonably okay. Your insights are valuable to us, and we hope to welcome you back for an even better experience in the future.

10/10 – Hervorragend

Eric

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Nice facility with a good breakfast. Not enough parking. Had to park in the neighborhood.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Green Tree Inn & Suites Alhambra am 20. Mai 2024
Dear Eric,Thank you for your wonderful review! We're delighted to hear that you enjoyed our facilities and breakfast. We apologize for the inconvenience caused by the parking situation. We are actively working on improving this to provide a better experience for our guests in the future. We hope to welcome you back soon!

10/10 – Hervorragend

Zoe

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Green Tree Inn & Suites Alhambra am 17. Mai 2024
Dear Doe,Thanks for your perfect rating! We're thrilled to hear that you had such a positive experience with us. We look forward to welcoming you back soon!!

10/10 – Hervorragend

Angie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really enjoyed my stay , the area was super quiet . The locks on the door gave me some sense of security. Everything was super neat and clean . The staff was super sweet and attentive.
Antwort von Green Tree Inn & Suites Alhambra am 16. Mai 2024
Thank you for your kind words and for choosing our hotel for your stay! We are thrilled to hear that you really enjoyed your visit, felt secure with our door locks, and appreciated the cleanliness and neatness of our facilities. It's wonderful to know that our staff's attentiveness and sweetness made a positive impact on your experience. We look forward to having the pleasure of welcoming you back soon for another peaceful and enjoyable stay!

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice, very quiet, well kept.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Green Tree Inn & Suites Alhambra am 12. Mai 2024
Thank you for the perfect rating and kind words! We're thrilled that you enjoyed the peaceful and well-maintained environment of our hotel. We look forward to your next visit!

10/10 – Hervorragend

Mark

Gut: Zustand der Unterkunft
Clean
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Green Tree Inn & Suites Alhambra am 11. Mai 2024
Dear Mark,Thank you for your perfect 5 out of 5 rating! We’re delighted to know you had a wonderful experience with us. We look forward to welcoming you back soon!

10/10 – Hervorragend

Wan Er

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Green Tree Inn & Suites Alhambra am 11. Mai 2024
Dear Wan,Thank you for your wonderful 5 out of 5 rating! We’re delighted you enjoyed your stay and look forward to welcoming you back soon!

6/10 – Okay

Cecilia

Gut: Ausstattung
It seems like some poor communication at this hotel. I requested late check out and housekeeping interrupted me on 3 occasions to the point that I just wrapped up my virtual meeting and left
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Green Tree Inn & Suites Alhambra am 11. Mai 2024
We sincerely apologize for the inconvenience you experienced with the late check-out request and the interruptions by housekeeping. Your feedback is invaluable, and we will work on improving our communication to ensure such issues do not recur. We hope to have the opportunity to provide you with a seamless stay in the future.

10/10 – Hervorragend

Fumihiko

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Green Tree Inn & Suites Alhambra am 11. Mai 2024
Dear Fumihiko,Thank you so much for your perfect rating! We're thrilled you had an exceptional experience with us and we look forward to your next visit

10/10 – Hervorragend

Jackie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Green Tree Inn & Suites Alhambra am 11. Mai 2024
Dear Jackie,Thank you for your perfect rating! We’re thrilled to know you had an excellent stay with us. Your satisfaction is our top priority, and we can’t wait to welcome you back for another great experience!

10/10 – Hervorragend

Estela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Green Tree Inn & Suites Alhambra am 8. Mai 2024
Thank you for the wonderful review! We're thrilled to hear that you had a fantastic stay with us. Your satisfaction is our top priority, and it's rewarding to know we met your expectations. We look forward to welcoming you back soon for another excellent experience!

10/10 – Hervorragend

Amy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What a great place!! Nicely decorated interior, great staff and service, large rooms, comfy beds/bedding, good amenities. Loved the large door/window to open and air out the room on a nice day. Very clean! Breakfast was quite nice with hardboiled eggs, waffles, sausage, potatoes, bagels, oatmeal, and cereal. Breakfast area was pleasant and nice to spend time in. Will stay again if we're ever in the area!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Green Tree Inn & Suites Alhambra am 8. Mai 2024
Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our decor, spacious rooms, and the services provided by our staff. It's great to know that the breakfast selection was to your liking and that our breakfast area provided a comfortable spot to start your day. We look forward to welcoming you back the next time you are in the area!

8/10 – Gut

Jean

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like this hotel. There are little things that keep me from giving it 5 stars in all categories. This is hotel is close to my daughter's home so it's a great place for me to stay when I visit her and her family. The front desk is friendly. It has a good parking lot, and an elevator which is good for my husband who has mobility issues. My negatives aren't bad. I stay for two nights in a row. Both times I have stayed here, my coffee maker hasn't been cleaned for the second night (the used filter is still in the holder), plus a fresh caffeinated coffee packet hasn't been replaced. I had to ask the front desk for a replacement each night. Plus, after the first night of my second stay, they took the floor towel mat and didn't replace it. So I had to use my bath towel for drying and for the floor. These aren't big problems, but they should have stocked the room properly since I was paying full price for my second night.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Green Tree Inn & Suites Alhambra am 8. Mai 2024
Thank you for sharing your thoughts with us. We're glad to hear that our location is convenient for your visits, and that our front desk staff and facilities have met your expectations. We truly apologize for the oversight with the coffee maker and the towel service in your room. Your feedback is crucial for us to improve our services. We have addressed these issues with our housekeeping team to ensure they do not occur in the future. We appreciate your understanding and hope to provide a flawless experience on your next stay.

10/10 – Hervorragend

Vincent

Aufenthalt von 5 Nächten im April 2024
Antwort von Green Tree Inn & Suites Alhambra am 25. Mai 2024
Dear Vincent,Thank you so much for your perfect rating! We're delighted to hear that you had a wonderful stay with us. Your satisfaction is our greatest reward, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Gabriel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Green Tree Inn & Suites Alhambra am 30. Apr. 2024
Dear Gabriel,Thank you so much for your perfect score! We're delighted that you had such a wonderful experience at our hotel. Your satisfaction is our greatest reward. We look forward to your next visit and hope to continue exceeding your expectations.

10/10 – Hervorragend

lida

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
nothing to complain, will come back next time
Aufenthalt von 1 Nacht im März 2024
Antwort von Green Tree Inn & Suites Alhambra am 19. Apr. 2024
Thank you for your perfect rating and kind words! We are delighted to know that everything met your expectations and that you're planning a return visit. We can't wait to welcome you back and deliver another flawless experience!

10/10 – Hervorragend

Hebin, Woodinville

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It provides very good service for us.
Aufenthalt von 6 Nächten im April 2024
Antwort von Green Tree Inn & Suites Alhambra am 14. Apr. 2024
Dear Hebin,Thank you for your glowing review! We are thrilled to hear that you enjoyed our service. Your satisfaction is our top priority, and your feedback motivates us to continue providing exceptional service. We look forward to welcoming you back soon

8/10 – Gut

Melanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Green Tree Inn & Suites Alhambra am 13. Apr. 2024
Thank you for your positive rating! We are thrilled to know that you had a pleasant experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

David, Bella vista

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very wonderful kind and professional staff. Friendly and took good care of us. Older Hotel, but nicely kept and modernized
Aufenthalt von 2 Nächten im April 2024
Antwort von Green Tree Inn & Suites Alhambra am 12. Apr. 2024
Dear David,Thank you so much for your fantastic review and for giving us a perfect rating! We're delighted to know that our staff's kindness and professionalism made a great impression on you. It's also wonderful to hear that you appreciated the care provided by our team and enjoyed the charm of our well-maintained, modernized older hotel. We look forward to having the pleasure of serving you again in the future!

10/10 – Hervorragend

Richard

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Green Tree Inn & Suites Alhambra am 9. Apr. 2024
We're delighted to hear that you found Green Tree Inn & Suites Alhambra to offer to provide our guests with high-quality services.Thank you for your 5 out of 5 review.Hope to see your visit soon!

10/10 – Hervorragend

Ryu

Aufenthalt von 1 Nacht im April 2024
Antwort von Green Tree Inn & Suites Alhambra am 4. Apr. 2024
Dear Ryu,Thank you so much for your fantastic review and for giving us a perfect rating! We're thrilled to know that we were able to exceed your expectations and provide you with a memorable stay. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service. We look forward to the opportunity to welcome you back for another outstanding experience. Thank you again for choosing Green Tree Inn & Suites Alhambra!

8/10 – Gut

Taesic

Aufenthalt von 1 Nacht im März 2024
Antwort von Green Tree Inn & Suites Alhambra am 4. Apr. 2024
Dear Taesic,We're truly grateful for your generous feedback and the high rating you've given us. It's heartening to hear that your experience with us was largely positive. Your satisfaction is our greatest motivation, and knowing that we've met most of your expectations fills us with pride. We are continuously striving to enhance our services and guest experiences, so your feedback is invaluable to us. If there are any areas you feel we could improve upon, please do share. We eagerly anticipate the opportunity to host you again and aim for that perfect score on your next visit. Thank you for choosing Green Tree inn & Suites Alhambra for your stay!

10/10 – Hervorragend

Erika

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The housekeepers were great! Always had clean fresh towels, never had to ask for any.
Aufenthalt von 4 Nächten im März 2024
Antwort von Green Tree Inn & Suites Alhambra am 1. Apr. 2024
Thank you so much for your kind review! We're delighted to hear that our housekeeping team made such a positive impact on your stay with their attentive service, ensuring you always had clean, fresh towels. Our staff takes great pride in their work, striving to provide the highest level of service and comfort to our guests. Your acknowledgment of their efforts is greatly appreciated, and we'll be sure to pass on your compliments. We look forward to welcoming you back in the future for another exceptional experience

10/10 – Hervorragend

??

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Green Tree Inn & Suites Alhambra am 1. Apr. 2024
We are overjoyed to receive a perfect score from you! Thank you for taking the time to leave us such a wonderful review. It's heartwarming to know that we have managed to meet your expectations in every way. Our team is dedicated to providing the best possible experience for our guests, and your feedback is a great encouragement to us all. We can't wait to have the pleasure of serving you again soon.

8/10 – Gut

Muhammad Bilal, Santa Rosa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The first day and night were very quiet but the second day there was loud music and fighting in the neighbor's room until 4 am. It was really disgusting. Overall the breakfast was good and the staff was very helpful.
Aufenthalt von 2 Nächten im März 2024
Antwort von Green Tree Inn & Suites Alhambra am 29. März 2024
Thank you for taking the time to share your feedback. We sincerely apologize for the disturbances you experienced during your second night with us due to loud music and noise from a neighboring room. Please know that we are committed to ensuring our guests have a restful and comfortable stay, and we regret that we fell short of this commitment in your experience. We're addressing this issue to prevent similar incidents in the future. It's heartening to hear that you enjoyed our breakfast and found our staff helpful. Your comments are invaluable to us as we strive to improve our guest experience. We hope to have the opportunity to welcome you back under better circumstances.

10/10 – Hervorragend

Kai

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
good
Aufenthalt von 2 Nächten im März 2024
Antwort von Green Tree Inn & Suites Alhambra am 29. März 2024
Thank you for your positive feedback! We're delighted to hear that you had a good experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay.

10/10 – Hervorragend

Saharut

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome
Aufenthalt von 5 Nächten im März 2024
Antwort von Green Tree Inn & Suites Alhambra am 29. März 2024
Thank you so much for your succinct yet powerful review! We're thrilled to know you found your experience with us to be awesome. It's feedback like yours that fuels our passion for excellence in service. We look forward to the opportunity to host you again and continue providing memorable experiences.

10/10 – Hervorragend

Daniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
At the time of writing, breakfast and parking are included in the cost of booking. It was a really good value. The hotel was small and humble but has a cozy charm to it. It is close to lots of Asian restaurants, a Tesla Supercharger station, and the Huntington Library. If I stay in LA again, I plan to return to GreenTree.
Aufenthalt von 2 Nächten im März 2024
Antwort von Green Tree Inn & Suites Alhambra am 21. März 2024
We greatly appreciate you taking the time to leave such a detailed and positive review for the Green Tree Inn & Suites Alhambra . Hearing that you found our hotel to be great value is very gratifying to us. Our goal is to provide a warm and comfortable environment for each guest while making it convenient for them to explore the surrounding dining and cultural attractions. Knowing that you appreciated the quaint charm of our hotel and spoke highly of its convenient location means a lot to us. We look forward to welcoming you back to Green Tree Inn & Suites Alhambra on your next visit to Los Angeles

8/10 – Gut

Xuan

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Green Tree Inn & Suites Alhambra am 23. März 2024
We are delighted to receive your feedback and thank you for the 4-star rating! It’s heartening to know that you had a largely positive experience with us. We constantly strive for excellence and are always looking for ways to improve our services to ensure an even better experience for our guests. If there's anything specific you think we can improve, please don't hesitate to share. We look forward to welcoming you back and aim to earn that extra star on your next visit!

10/10 – Hervorragend

Judi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Service pet frendly
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Green Tree Inn & Suites Alhambra am 21. März 2024
Thank you for your positive review and for recognizing our service dog-friendly policy. We are committed to providing a warm and comfortable stay for all our guests and their pets. Knowing that you and your pet had a pleasant time at our hotel is a great encouragement to us. We look forward to welcoming you and your pet again in the near future, continuing to offer you a high-quality service experience.

10/10 – Hervorragend

Airette

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent customer service & location.
Aufenthalt von 2 Nächten im März 2024
Antwort von Green Tree Inn & Suites Alhambra am 19. März 2024
Thank you for taking the time to share your feedback with us! We're so pleased to hear that you found our customer service excellent and our location convenient. It's our mission to ensure every guest feels welcome and well cared for. We hope to have the pleasure of serving you again in the near future.

8/10 – Gut

Deepak

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall excellent hotel. Little expansive but worth all the money. Breakfastt has little less options .
Aufenthalt von 1 Nacht im März 2024
Antwort von Green Tree Inn & Suites Alhambra am 21. März 2024
Thank you for choosing our hotel and for your valuable feedback. We are delighted to hear that you found your stay to be worth the expense. Regarding the breakfast options, we have taken note of your feedback and will actively consider how to enrich our breakfast menu to ensure it caters to a wider range of tastes and preferences. We look forward to welcoming you back, at which time you will discover the improvements we have made

8/10 – Gut

Crystal

Aufenthalt von 4 Nächten im Februar 2024
Antwort von Green Tree Inn & Suites Alhambra am 4. Apr. 2024
De Crystal,Thank you for your valuable feedback and for giving us a high rating! We are delighted to hear that your stay was largely positive and appreciate you taking the time to share your experience. Your satisfaction is our top priority, and we're glad we were able to meet most of your expectations. We're always looking for ways to improve our service and guest experience, so if there's anything specific you believe we could do better, please don't hesitate to let us know. We look forward to welcoming you back and striving to earn that extra star during your next stay.

8/10 – Gut

Gina

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Its a small hotel, clean ,comfortable bed . Just what I need for a short stay in LA.
Aufenthalt von 3 Nächten im März 2024
Antwort von Green Tree Inn & Suites Alhambra am 13. März 2024
Thank you for sharing your experience with us. We're delighted to hear that our hotel's cleanliness and comfortable beds perfectly met your needs during your short stay in LA. Providing a cozy and convenient experience for our guests is what we strive for. We hope to have the pleasure of welcoming you back for another stay whenever you're in the area again

10/10 – Hervorragend

ben

Mit der Familie gereist
Quiet - peaceful - friendly staff - easy access to everything around town - very secure parking - great room setup - will stay there again next time we are in town.
Aufenthalt von 3 Nächten im März 2024
Antwort von Green Tree Inn & Suites Alhambra am 12. März 2024
We are overjoyed to read such a 5 out of 5 , positive review from you. Knowing that you found our hotel to be a quiet and peaceful haven, with friendly staff, easily accessible to everything around town, provides us with immense satisfaction. It's wonderful to hear that the security of our parking and the setup of our rooms met your expectations. Your intention to stay with us again on your next visit to town is the highest compliment we can receive. We eagerly await the opportunity to welcome you back, ensuring another exceptional experience. Thank you for choosing us and for sharing your feedback.

10/10 – Hervorragend

Gilberto

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean af
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Green Tree Inn & Suites Alhambra am 29. Feb. 2024
Dear Gilbert,Thank you immensely for your wonderful review and for awarding us a perfect score! We're thrilled to hear that your stay was enjoyable and that our services and facilities met your expectations. Our team strives to provide a memorable experience for all our guests, and it's heartening to know we've succeeded with you. We look forward to welcoming you back in the near future for another exceptional stay.

2/10 – Ungenügend

Robert, Las Vegas

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Worst stay I've had in a very long time. They didn't even attempt to fulfill very basic requests. Ignored noted comments on our reservation then told me I should had made a note on the reservation....I did!!! They put us in a shabby room right next to access stairs that obviously are used by the maids starting at 6am. Slam, slam, slam for hours. I could go on for many more paragraphs of issues but I'll just leave it as whatever you do....pick somewhere else!!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Green Tree Inn & Suites Alhambra am 29. Feb. 2024
Dear Robert,We are truly sorry to hear about the unpleasant experience you had during your stay at our hotel. It’s clear we fell short in providing the level of service you expected and deserved. Please accept our sincerest apologies for not meeting your requests and for the inconvenience caused by the noise near your room. We take your feedback seriously and will address these issues directly to ensure they are rectified.We would appreciate the opportunity to make things right and hope you will consider giving us another chance to prove our commitment to excellence. If you’re willing to discuss this further, please contact us directly at the hotel. We are eager to regain your trust and demonstrate the high standard of hospitality we strive for.

8/10 – Gut

MARK

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Green Tree Inn & Suites Alhambra am 29. Feb. 2024
Thank you for taking the time to leave us a 4-star review. We're glad to hear that you had a positive experience overall, and we appreciate your support. We're always looking for ways to improve and make our guests' stays even better. If you have any specific feedback or suggestions on how we can earn that extra star in your next visit, please don't hesitate to share them with us.We look forward to the opportunity to host you again and exceed your expectations.

10/10 – Hervorragend

yip

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Green Tree Inn & Suites Alhambra am 28. Feb. 2024
We're overjoyed and truly grateful for your perfect rating! It’s our pleasure to have provided you with an experience worthy of such high praise. This positive feedback serves as a great encouragement to our team, motivating us to continue delivering exceptional service and memorable experiences. We eagerly await the opportunity to host you again, ensuring another wonderful stay. Thank you for choosing us and sharing your satisfaction.

10/10 – Hervorragend

Ryu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Green Tree Inn & Suites Alhambra am 29. Feb. 2024
Dear Ryu,Thank you so much for your wonderful review and for giving us a perfect rating! We are thrilled to know that you enjoyed your stay with us. Our team works hard to ensure our guests have a memorable experience, and your positive feedback is a great encouragement for us. We look forward to welcoming you back to the hotel in the near future. Thank you once again for choosing us for your stay.

2/10 – Ungenügend

Tomoko

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Green Tree Inn & Suites Alhambra am 26. Feb. 2024
We are truly disheartened to hear that your experience did not meet your expectations. We are committed to ensuring every guest's stay is enjoyable and comfortable, and it seems we missed the mark during your visit.We would greatly appreciate the opportunity to understand more about the specific areas we could improve upon from your perspective. Your insights are invaluable to us in our efforts to enhance our service and guest experience. Please consider reaching out to our management team directly at your convenience to discuss your concerns in more detail.We hope to have the chance to welcome you back and provide you with the exceptional stay that you deserve.

10/10 – Hervorragend

Michael

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Muy buen hotel
La verdad me pareció muy bien el hotel para el precio, todo limpio, buena atención, desayuno justo, recomendaría agregar algo muy sencillo como huevos revueltos, sin embargo eso no le quita la calidad del lugar y servicio, buen parqueo y seguro, en zona tranquila(difícil en LA). Volvería sin ningún problema y lo recomiendo
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Green Tree Inn & Suites Alhambra am 22. Feb. 2024
Thank you for sharing your positive experience! We're thrilled to hear that you found our hotel to be of great value, with cleanliness and service that met your expectations. Your suggestion about adding scrambled eggs to our breakfast selection is greatly appreciated, and we'll certainly consider it to enhance our offerings. It's wonderful to know that our parking facilities and the tranquility of our location contributed to a pleasant stay. We look forward to welcoming you back on your next visit to LA. Your recommendation means the world to us!

10/10 – Hervorragend

Judi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice place to stay and they allowed my service dog to be there.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Green Tree Inn & Suites Alhambra am 22. Feb. 2024
Thank you for your wonderful review! We are so pleased to hear that you found our place to be a very nice stay. It was our pleasure to accommodate you and your service dog, as we aim to ensure all our guests, including those with furry companions, feel welcome and comfortable. We look forward to the opportunity to host you again in the future.