I‘ve enjoyed my stay at the St. Martin‘s Lane London Hotel very much. My room was on the sixth floor and had large windows that offered me a wonderful view over the rooftops of my neighbourhods. I could even catch a glimpse of the London Eye in the near distance. The staff was wonderful, professional and helpful at all times - even though the first welcome, when I arrived at the lobby, was curt and not so pleasant. I think I interrupted a conversation between the staff and manager.
The check-in then was very good and turned out to be welcoming after all.
I first got a room on the fifth floor and was a bit disappointed as I had only one window and the room - especially the carpet - needed maintenance. I just thought it was very different than the pictures showed in my booking. After a short call with reception they upgraded
me to premium room because of my hotel.com gold memeber status. I am very thankful for that - it really made my stay perfect.
Also the breakfast was nice. Hot dishes were served and there was continental buffet. Unfortunately, I am on low carb diet and this continental buffer isn‘t good for me. Unfortunately, I wasn‘t able to reorder more eggs. So I only had hotel-breakfast on the first day. The location was excellent, in the heart of London city, near a tube station, Soho, a Tesco store and many restaurants.
All in all, I can very much recommend the hotel.