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Bewertungen von Hotel Shangri-La Kota Kinabalu

3 out of 5
Hotel Shangri-La Kota Kinabalu
75, Bandaran Berjaya, Kota Kinabalu, Sabah

Bewertungen

7,8

Gut

86 von insgesamt 358 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
163 von insgesamt 358 Gästebewertungen haben eine Bewertung von 8 - Gut" "
77 von insgesamt 358 Gästebewertungen haben eine Bewertung von 6 - Okay" "
24 von insgesamt 358 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 358 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,0/10

Personal & Service

8,0/10

Ausstattung

7,2/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Andrea

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Relaxing stay in quiet hotel in city center
Had a very relaxing stay in quiet hotel in city center with all shopping possibilities including malls in walking distance. Staff is very friendly, caring, attentive, just professional, immediately responding to every need or request. Aircon is very good, there's a mini fridge, hair dryer, after cooker and the main necessary amenities provided. Clean bathroom, strong and hot shower, everything was just fine. The hotel is already ageing,but still in very good condition.
Aufenthalt von 3 Nächten im September 2019
Antwort von Winda am 25. Sept. 2019
Dear Andrea, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay. We look forward to seeing you and please look for me for any assistance needed on your next trip to Kota Kinabalu! Best Regards, Front Office Manager

10/10 – Hervorragend

Andrea

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Relaxing stay in quiet hotel in city center
Had a very relaxing stay in quiet hotel in city center with all shopping possibilities including malls in walking distance. Staff is very friendly, caring, attentive, just professional, immediately responding to every request. Aircon is very good, there's a mini fridge, hair dryer and all necessary amenities provided. Clean bathroom, bathtub, hot water shower with strong water pressure. The hotel is already ageing,but still in very good condition, except for the WiFi, that isn't always working perfectly. Since we have our own modem, it didn't bother us. We'd definitely come back.
Aufenthalt von 1 Nacht im September 2019
Antwort von Winda, Front Office Manager am 24. Sept. 2019
Dear Andrea, Thank you for taking the time to review and rating our property, your comments are very much valued. We appreciate your comments and glad that you like it here, however about the wifi I look into this for our immediate action. Have a great day ahead and please look for me on your next trip to Kota Kinabalu! Best Regards,

8/10 – Gut

Tetsuya

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
建物は新しくはないが、全く問題なし。 ホテルから空港までgrab10RMで便利。 人気のシーフードレストランまで徒歩圏内。 近くにセブンイレブンあり。
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Man Kit

Gut: Sauberkeit und Personal & Service
已脫離香格里拉集團的香格里拉酒店，房間停留在九十年代格局，不過尚算清潔，整體正常，以如此價錢來計，性價比ok
Aufenthalt von 2 Nächten im März 2024

8/10 – Gut

Tadashi

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

SUHN

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
overall ok ,but internet speed a little slower than USA & S.Korea . little hard to use the internet , guess need some more improvement for this .
Aufenthalt von 4 Nächten im März 2024

8/10 – Gut

Jacqueline

Gut: Sauberkeit und Personal & Service
Nothing negative to say but there is not that much to see in Kota Kinabalu. Staff are helpful and room was clean with an excellent breakfast.
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Khin Choy, Klang

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Hyunjin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
좋은 호텔입니다
4년만에 코타키나발루 2번째 여행으로 동일한 일정으로 방문했습니다. 저렴하면서도 깨끗한 편이라 첫날 새벽도착시 가성비 숙소로 여전히 좋다고 할 수 있습니다. 다만 시간이 지남에 따라 건물이 낡아지는 부분은 어쩔 수 없네요. 주변에 비슷한 규모의 호텔도 생기는듯 한데, 조금만 신경써주면 좋을 것 같습니다.
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Shuk Fui, Singapore

Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The room AC was not functioning and is warm.
Aufenthalt von 4 Nächten im Januar 2024

10/10 – Hervorragend

John Evans

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All great... 5 star rating.
Aufenthalt von 2 Nächten im Januar 2024

8/10 – Gut

ABD AZIM

Gut: Sauberkeit und Personal & Service
Easy to find eating place by walking..need improve on aircondition..panas
Aufenthalt von 2 Nächten im Dezember 2023

8/10 – Gut

MOHAMAD ROZAIMI

Aufenthalt von 3 Nächten im Dezember 2023

8/10 – Gut

Sunghoon

Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Jacqualine Anak

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Laura

Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Mark

Aufenthalt von 3 Nächten im November 2023

10/10 – Hervorragend

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good, excellent staff and would like to stay again.
Aufenthalt von 2 Nächten im November 2023

8/10 – Gut

Michel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
bon etablissement bien situe
Aufenthalt von 5 Nächten im November 2023

8/10 – Gut

Lilian

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
No proper walkway for pedestrians around the area and the entrance to hotel by car is a small road passing through rolls of shop houses.
Aufenthalt von 3 Nächten im November 2023

8/10 – Gut

Peggy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Elvianna a hotel staff kindly exchanged WhatsApp text to give me advice when I was exploring activities to do before I reached there. It's situated along a small lane. The only trouble I had was getting a room facing the road, which was pretty noisy and hard for me to get rested especially for the first night. It didn't help that I needed to wake up after 4am to join a tour the following day. I took the buffet breakfast on the 2nd & 3rd morning. The first one they had few guests and food were less fresh. The 2nd day was better.
Aufenthalt von 3 Nächten im November 2023

10/10 – Hervorragend

Luqmanul Hakim

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the hotel brand. everyone impressed when i've mentioned it to them.
Aufenthalt von 4 Nächten im September 2023
Antwort von Fikry am 24. Nov. 2023
Dear Mr Luqmanul, Warmest greetings from Hotel Shangri La Kota Kinabalu,Thank you for taking the time to review your stay. I’m so glad to hear that we are able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet. We look forward to seeing you on your next trip to Sabah!Best regards,Fikry - Assistant Front Office Manager

10/10 – Hervorragend

Linda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im September 2023
Antwort von Fikry am 6. Okt. 2023
Dear Ms Linda, Warmest greetings from Hotel Shangri La Kota Kinabalu,Thank you for taking the time to review your stay. I’m so glad to hear that we are able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet. We look forward to seeing you on your next trip to Sabah!Best regards,Fikry - Assistant Front Office Manager

10/10 – Hervorragend

Liew

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We saw this hotel since we are kid, but the hotel still look great for the room, plus lot of space too and i loved their carpet floor. They also give us some compliment fruits which is very respectful and i also very thankful and do enjoy our stay. Place is quiet as well, city view do consider very good, just exept you do not get room safe. but it is secure.
Antwort von Kris Mogan am 21. Sept. 2023
Dear Mr Liew,Greetings from Hotel Shangri La Kota Kinabalu!Thank you for choosing to stay with us recently. It's very much appreciated.I have taken note of your very generous feedback on the hotel and services rendered by our team. It's very much appreciated.I will definitely share your feedback with them as I am sure it will be very motivating for them.Thank you once again and do contact me if I could be of any assistance to you in the future.RegardsKrishnan MoganGENERAL MANAGER

10/10 – Hervorragend

Michael

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great value for the money I would definitely stay here again
Aufenthalt von 1 Nacht im September 2023
Antwort von Fikry am 18. Sept. 2023
Dear Mr Michael, Warmest greetings from Hotel Shangri La Kota Kinabalu,Thank you for taking the time to review your stay. I’m so glad to hear that we are able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet. We look forward to seeing you on your next trip to Sabah!Best regards,Fikry - Assistant Front Office Manager

8/10 – Gut

Tan Hao

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
The price is worth it for a 3-star hotel, and condition and facilities expected. There was an event one night of our stay and the karaoke was really going strong. Didn't go on for too long though, but hotel should consider soundproofing the function rooms for comfort of guests.
Aufenthalt von 3 Nächten im August 2023
Antwort von Fikry - Assistant Front Office Manager am 28. Aug. 2023
Dear sir/madam,Warmest greetings from Hotel Shangri-La Kota Kinabalu!Thank you for taking your valuable time to provide us with a review of your stay here at our hotel. My sincere apology for the noise. We will certainly make improvements on the areas highlighted so that guests have better experience when staying at our hotel.Once again, thank you very much for the constructive feedback and we look forward to seeing you in your next trip in KK.

8/10 – Gut

??

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
This hotel is generally good. The location is nice just minutes’ walk from the night markets. Rooms are clean. However there’s a big ventilation fan on the mountain side, which makes a lot of noise all day long. This makes most of the Mountain View room kind of noisy.
Antwort von Fikry am 28. Aug. 2023
Dear Valued Guest, Warmest greetings from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments and feedbacks are very much valued.I deeply apologise on behalf of the hotel for the unpleasant experience regarding the noise. You can be rest assured that we will make improvements on all areas that need to be improved so that all our guests have a pleasant and memorable stay.

8/10 – Gut

YUK KUEN BASIAL

Aufenthalt von 7 Nächten im Juli 2023
Antwort von Fikry - Assistant Front Office Manager am 28. Aug. 2023
Dear Dzulhilmie, Warmest greetings from Hotel Shangri La Kota Kinabalu,Thank you for taking the time to review your stay. I’m so glad to hear that we are able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet. We look forward to seeing you on your next trip to Sabah!

8/10 – Gut

Jau Seng

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Rohaizan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location, parking & cleanest
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Kris Mogan am 26. Juni 2023
Dear En Rohaizan,Greetings from Hotel Shangri-La Kota Kinabalu!Thank you very much for choosing to stay with us recently. We are happy to know you had a comfortable stay with us. Your constructive comment on the hotel is very much appreciated. Thank you and do contact me if I could be of any assistance to you in the future. Thank you.RegardsKrishnan MoganGeneral Manager

10/10 – Hervorragend

Norismah

Aufenthalt von 1 Nacht im April 2023
Antwort von Winda - Front Office Manager am 10. Apr. 2023
Hi Norismah,Thank you for taking the time to review your stay. I’m so glad to hear that we were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet.Best regards,

8/10 – Gut

Dk Mastura

Aufenthalt von 1 Nacht im März 2023
Antwort von Winda - Front Office Manager am 7. März 2023
Dear DK Mastura, Warmest greetings from Hotel Shangri La Kota Kinabalu,Thank you for taking the time to review your stay. I’m so glad to hear that we are able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet. We look forward to seeing you on your next trip to Sabah!Best regards,

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friendly staff
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Winda, Front Office Manager am 26. Feb. 2023
Dear Valued Guest,Thank you for taking the time to review your stay. I’m so glad to hear that we are able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet. We look forward to seeing you on your next trip to Sabah!Best regards,

8/10 – Gut

Osamu

Gut: Sauberkeit und Personal & Service
Nothing in Particular
Aufenthalt von 5 Nächten im Februar 2023
Antwort von Winda - Front Office Manager am 23. Feb. 2023
Dear Osamu san, Warmest greetings from Hotel Shangri La Kota Kinabalu,Thank you for taking the time to review your stay. I’m so glad to hear that we are able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet. We look forward to seeing you on your next trip to Sabah!Best regards,

8/10 – Gut

Morten

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Centralt beliggende. God valuta for pengene.
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Winda, Front Office Manager. am 8. Feb. 2023
Dear Morten,Greeting from Hotel Shangri La KK!Thank you so much for your reviews.We appreciated it very much.

10/10 – Hervorragend

Jia-Lin

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
服務人員友善，房間清潔
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Winda, Front Office Manager. am 8. Feb. 2023
Dear Jia Lin,Greeting from Hotel Shangri La KK!Thank you so much for your reviews.We appreciated it very much.

10/10 – Hervorragend

Kong Hwa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Winda, Front Office Manager. am 7. März 2023
Dear Kong Hwa, Warmest greetings from Hotel Shangri La Kota Kinabalu,Thank you for taking the time to review your stay. I’m so glad to hear that we are able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet. We look forward to seeing you on your next trip to Sabah!Best regards,

10/10 – Hervorragend

Randall

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel’s location is excellent. We were in walking distance to Sunday market, waterfront, shopping. Staff was overly helpful and friendly. Comfortable beds. Hope we can return again.
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Winda - Front Office Manager am 26. Feb. 2023
Hi Randall,Thank you for taking the time to review your stay. I’m so glad to hear that we are able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet. We look forward to seeing you on your next trip to Sabah!Best regards,

8/10 – Gut

??

Gut: Personal & Service und Zustand der Unterkunft

10/10 – Hervorragend

Cleo

Aufenthalt von 3 Nächten im Dezember 2022
Antwort von Winda, Front Office Manager. am 10. Jan. 2023
Dear Cleo,Thank you very much for your great rating.I appreciate it very much!

8/10 – Gut

SHIGERU

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
시설 및 스태프 친절도 모두 만족
Aufenthalt von 1 Nacht im November 2022
Antwort von Winda, Front Office Manager. am 21. Nov. 2022
Dear Valued Guest,Greeting from Hotel Shangri La Kota Kinabalu!Thank you very much for your great rating.Appreciated it so much.

10/10 – Hervorragend

LILY

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2022

10/10 – Hervorragend

Nur Fatyhah

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worth every single penny. Paid just RM 150/night
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Winda, Front Office Manager. am 15. Aug. 2022
Dear Nur, Warmest greetings from Hotel Shangri La Kota Kinabalu, I wanna express my biggest thank you for taking the time to review our property, your comments are very much valued. I look forward to seeing you on your next trip to KK! Best Regards,

10/10 – Hervorragend

SITI

Aufenthalt von 2 Nächten im Juli 2022
Antwort von Winda am 14. Juli 2022
Dear Siti, Warmest greetings from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. I look forward to seeing you on your next trip to Sabah! Best Regards, Winda, Front Office Manager.

10/10 – Hervorragend

Tarmidi

Aufenthalt von 2 Nächten im Juni 2022
Antwort von Winda am 25. Juni 2022
Dear Tarmidi, Warmest greetings from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to rating our property, your feedback is very much valued. I look forward to seeing you on your next trip to Sabah! Best Regards, Front Office Manager.

10/10 – Hervorragend

SUGURU

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
受付の方の愛想がとてもよく、また細かい事に（電源プラグの貸し出し、電子レンジの使用）対応してくださりとても良かったです。またホテルすぐ隣にコンビニやランドリーもあり、大通りを越えるとメインストリートに出られるので立地も良く、コスパが良いホテルだと思います。
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von Winda, Front Office Manager am 4. Jan. 2022
Dear Suguru, Warmest greetings from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. We look forward to seeing you on your next trip to Sabah! Best Regards,

8/10 – Gut

GOH

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2020
Antwort von Winda, Front Office Manager am 25. Sept. 2020
Dear Goh, Warmest greeting from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to rate our property, it very much valued. We look forward to seeing you on your next trip to Sabah! Best Regards,

6/10 – Okay

Ahmad Hasri

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
2.5 star
Not worthy for the rate compare to the rate offer by Hilton on the same date.
Aufenthalt von 3 Nächten im August 2020
Antwort von Winda, Front Office Manager am 27. Aug. 2020
Dear Ahmad Hasri, Warmest greeting from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. We look forward to seeing you on your next trip to Sabah! Best Regards,

8/10 – Gut

sanimah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
easy excess
cool and best
Aufenthalt von 3 Nächten im März 2020
Antwort von Winda, Front Office Manager am 18. März 2020
Dear Sanimah, Warmest greeting from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Sabah! Best Regards,