Dachterrasse

Bewertungen von Hyatt Place Knoxville Downtown

3 out of 5
Hyatt Place Knoxville Downtown
530 S Gay St, Knoxville, TN

Bewertungen

9,4

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9,6/10

Sauberkeit

9,6/10

Personal & Service

9,0/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Kyle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gorgeous hotel and friendly staff would definitely stay again
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Sadie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Daniele Beeler am 23. Mai 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Narada

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast included
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Best regards, Daniele Beeler am 18. Mai 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 – Okay

Heather

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Best regards, Daniele Beeler am 18. Mai 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

4/10 – Schlecht

James

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Best regards, Daniele Beeler am 18. Mai 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

10/10 – Hervorragend

James

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything about this Hotel was great. Located perfectly in downtown Knoxville walking distance from Market square and downtown area
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Best regards, Daniele Beeler am 18. Mai 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

peggy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful property. Fantastic staff. Buffet breakfast was very good and included with stay. Super convenient to downtown area
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Daniele Beeler am 23. Mai 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Quinetta

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved everything
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Best regards, Daniele Beeler am 11. Mai 2024
Thank you so much for your review! We hope to see you again soon!

10/10 – Hervorragend

Robin

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Best regards, Daniele Beeler am 26. Mai 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
After 5:30 rooftop patio. Staff. Exercise room was exceptional
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Best regards, Daniele Beeler am 3. Mai 2024
Thank you so much for your review! We hope to see you again soon!

10/10 – Hervorragend

Christine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was very convenient to multiple activities.
Aufenthalt von 1 Nacht im April 2024
Antwort von Best regards, Daniele Beeler am 27. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was very nice and located within walking distance of concert venues. There were also a good number of dining options very close by. The staff were friendly and helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Best regards, Daniele Beeler am 27. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Sarai

Aufenthalt von 1 Nacht im April 2024
Antwort von Best regards, Daniele Beeler am 18. Mai 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

David

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Best regards, Daniele Beeler am 27. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Hotel is a bit high priced but very comfortable. The staff is helpful and professional. The roof top bar is an inviting place to enjoy part of your evening. My only negative is NO LATE Checkout. I asked for 12:30 and would have been happy with even noon. But received a NO, NO, NO!
Aufenthalt von 1 Nacht im April 2024
Antwort von Best regards, Daniele Beeler am 27. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 – Gut

Jimmy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great lobby
Aufenthalt von 3 Nächten im April 2024
Antwort von Best regards, Daniele Beeler am 20. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Richard

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Daniele Beeler am 11. Mai 2024
Thank you so much for your review! We hope to see you again soon!

10/10 – Hervorragend

Hina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay
Aufenthalt von 2 Nächten im April 2024
Antwort von Best regards, Daniele Beeler am 17. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Thomas

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place, staff is friendly
Aufenthalt von 4 Nächten im April 2024
Antwort von Best regards, Daniele Beeler am 17. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Kerry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had a great time!
Aufenthalt von 1 Nacht im April 2024
Antwort von Best regards, Daniele Beeler am 17. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

David

Aufenthalt von 5 Nächten im April 2024
Antwort von Best regards, Daniele Beeler am 11. Mai 2024
Thank you so much for your review! We hope to see you again soon!

6/10 – Okay

Cathy

Aufenthalt von 3 Nächten im März 2024
Antwort von Best regards, Daniele Beeler am 27. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 – Okay

Sonia

Mit der Familie gereist
Gut: Sauberkeit
No cleaning service done during stay. Only two elevators Stairs in very poor condition Limited number of tables for breakfast service Very dark room 30 min wait for valet parking
Aufenthalt von 2 Nächten im April 2024
Antwort von Best regards, Daniele Beeler am 6. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

10/10 – Hervorragend

Louis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Daniele Beeler am 6. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Emily, Raleigh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is in a great location within walking location to many things. I think downtown Knoxville is a great spot. The staff here was very friendly and helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Best regards, Daniele Beeler am 3. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Becky

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly helpful staff. Could use another elevator
Aufenthalt von 2 Nächten im März 2024
Antwort von Best regards, Daniele Beeler am 3. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Lauren

Aufenthalt von 1 Nacht im März 2024
Antwort von Best regards, Daniele Beeler am 27. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fabulous hotel
Aufenthalt von 1 Nacht im März 2024
Antwort von Best regards, Daniele Beeler am 30. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Aimee

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Best regards, Daniele Beeler am 30. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Rhonda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property and staff
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hyatt Place am 26. März 2024
Thank you for your feedback!

10/10 – Hervorragend

Amy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This location was perfect near local shops. Nice room and wonderful staff.
Aufenthalt von 3 Nächten im März 2024
Antwort von Best regards, Daniele Beeler am 22. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

jaime

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Best regards, Daniele Beeler am 19. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 – Gut

Lynn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent breakfast.
Aufenthalt von 1 Nacht im März 2024
Antwort von Best regards, Daniele Beeler am 19. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Brian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice large rooms, beautiful lobby area, great covered rooftop lounge.
Aufenthalt von 1 Nacht im März 2024
Antwort von Best regards, Daniele Beeler am 19. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

George

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Best regards, Daniele Beeler am 9. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Catherine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful decor
Aufenthalt von 1 Nacht im März 2024
Antwort von Best regards, Daniele Beeler am 9. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Jill

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Best regards, Daniele Beeler am 9. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Chandra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent all around! Great staff, great location for everything downtown! Delicious free breakfast! Will be back for sure! Loved the two onsite bars as well as the Starbucks in the Lobby!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Best regards, Daniele Beeler am 3. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Daniele Beeler am 3. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 – Gut

jaime

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Breakfast crew is excellent
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Best regards, Daniele Beeler am 3. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

ALAIN

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Best regards, Daniele Beeler am 22. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

James and Melanie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a wonderful stay at the Hyatt Downtown celebrating our 35th anniversary. Jordan went above and beyond to make sure our room was ready AND she had a bottle of wine, a sweet card, and glasses and wine opener for us. We had an early dinner reservation before a concert and wanted to get settled before heading out. Jordan made it happen! She was pleasant and so welcoming. This was our first time staying here, but it certainly won't be our last!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Best regards, Daniele Beeler am 3. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Best regards, Daniele Beeler am 3. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

2/10 – Ungenügend

Rahul

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jennifer am 23. Feb. 2024
Thank you for your feedback. We apologize as it looks like we did not meet your expectations and we apologize for that. We hope to have the pleasure in serving you again in the future.

10/10 – Hervorragend

Tia

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jennifer am 23. Feb. 2024
Thank you for your feedback we appreciate the 10's and look forward to serving you again in the near future!

10/10 – Hervorragend

Timothy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best stay in a while.
This hotel has got it together. Everything was done right, including valet service, the room was perfect for business travel, Breakfast was amazing and fresh, Close to everything. I'll be back to this one!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Best regards, Daniele Beeler am 21. Feb. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

David, Tallahassee

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved our stay at the Hyatt and Knoxville
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Best regards, Daniele Beeler am 21. Feb. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

JOHN

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to everything!!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Best regards, Daniele Beeler am 21. Feb. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 – Hervorragend

Dolly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect stay
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Best regards, Daniele Beeler am 21. Feb. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

4/10 – Schlecht

Lindsay

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Not my favorite Knoxville Stay
The room was dirty and curtains were broken so I couldn’t close them, lots of light coming in very early. I love the location of the hotel but the staff was rude and acted like I was lying when I told them about the issues with the room, and still charged me extra for an early check-in (one hour!), valet, random fees.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Best regards, Daniele Beeler am 21. Feb. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.