Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
781 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
781
150 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
150
50 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
50
12 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
12
13 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
13
9,6/10
Sauberkeit
9,6/10
Personal & Service
9,0/10
Ausstattung
9,4/10
Zustand der Unterkunft
9,0/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Kyle
Mit der Familie gereist
27. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gorgeous hotel and friendly staff would definitely stay again
Kyle
Aufenthalt von 1 Nacht im Mai 2024
10/10 – Hervorragend
Sadie
21. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sadie
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Daniele Beeler am 23. Mai 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Narada
Mit dem Partner gereist
16. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast included
Narada
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Best regards, Daniele Beeler am 18. Mai 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
6/10 – Okay
Heather
15. Mai 2024
Gut: Sauberkeit und Personal & Service
Heather
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Best regards, Daniele Beeler am 18. Mai 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.
4/10 – Schlecht
James
15. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
James
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Best regards, Daniele Beeler am 18. Mai 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.
10/10 – Hervorragend
James
Mit dem Partner gereist, Mit der Familie gereist
15. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything about this Hotel was great. Located perfectly in downtown Knoxville walking distance from Market square and downtown area
James
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Best regards, Daniele Beeler am 18. Mai 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
peggy
Mit dem Partner gereist
14. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful property. Fantastic staff. Buffet breakfast was very good and included with stay. Super convenient to downtown area
peggy
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Daniele Beeler am 23. Mai 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Quinetta
Mit der Familie und kleinen Kindern gereist
8. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved everything
Quinetta
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Best regards, Daniele Beeler am 11. Mai 2024
Thank you so much for your review! We hope to see you again soon!
10/10 – Hervorragend
Robin
4. Mai 2024
Robin
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Best regards, Daniele Beeler am 26. Mai 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
William
Mit dem Partner gereist
2. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
After 5:30 rooftop patio.
Staff.
Exercise room was exceptional
William
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Best regards, Daniele Beeler am 3. Mai 2024
Thank you so much for your review! We hope to see you again soon!
10/10 – Hervorragend
Christine
25. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was very convenient to multiple activities.
Christine
Aufenthalt von 1 Nacht im April 2024
Antwort von Best regards, Daniele Beeler am 27. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Michael
Mit dem Partner gereist
25. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was very nice and located within walking distance of concert venues. There were also a good number of dining options very close by. The staff were friendly and helpful.
Michael
Aufenthalt von 1 Nacht im April 2024
Antwort von Best regards, Daniele Beeler am 27. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Sarai
24. Apr. 2024
Sarai
Aufenthalt von 1 Nacht im April 2024
Antwort von Best regards, Daniele Beeler am 18. Mai 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
David
21. Apr. 2024
Gut: Sauberkeit
David
Aufenthalt von 1 Nacht im April 2024
Antwort von Best regards, Daniele Beeler am 27. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Robert
20. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Hotel is a bit high priced but very comfortable. The staff is helpful and professional. The roof top bar is an inviting place to enjoy part of your evening.
My only negative is NO LATE Checkout. I asked for 12:30 and would have been happy with even noon. But received a NO, NO, NO!
Robert
Aufenthalt von 1 Nacht im April 2024
Antwort von Best regards, Daniele Beeler am 27. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
8/10 – Gut
Jimmy
Mit dem Partner gereist
19. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great lobby
Jimmy
Aufenthalt von 3 Nächten im April 2024
Antwort von Best regards, Daniele Beeler am 20. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Richard
16. Apr. 2024
Richard
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Daniele Beeler am 11. Mai 2024
Thank you so much for your review! We hope to see you again soon!
10/10 – Hervorragend
Hina
16. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay
Hina
Aufenthalt von 2 Nächten im April 2024
Antwort von Best regards, Daniele Beeler am 17. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Thomas
Geschäftlich gereist
15. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place, staff is friendly
Thomas
Aufenthalt von 4 Nächten im April 2024
Antwort von Best regards, Daniele Beeler am 17. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Kerry
14. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had a great time!
Kerry
Aufenthalt von 1 Nacht im April 2024
Antwort von Best regards, Daniele Beeler am 17. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
David
13. Apr. 2024
David
Aufenthalt von 5 Nächten im April 2024
Antwort von Best regards, Daniele Beeler am 11. Mai 2024
Thank you so much for your review! We hope to see you again soon!
6/10 – Okay
Cathy
7. Apr. 2024
Cathy
Aufenthalt von 3 Nächten im März 2024
Antwort von Best regards, Daniele Beeler am 27. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
6/10 – Okay
Sonia
Mit der Familie gereist
5. Apr. 2024
Gut: Sauberkeit
No cleaning service done during stay.
Only two elevators
Stairs in very poor condition
Limited number of tables for breakfast service
Very dark room
30 min wait for valet parking
Sonia
Aufenthalt von 2 Nächten im April 2024
Antwort von Best regards, Daniele Beeler am 6. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.
10/10 – Hervorragend
Louis
4. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Louis
Aufenthalt von 1 Nacht im April 2024
Antwort von Daniele Beeler am 6. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Emily, Raleigh
Mit der Familie gereist
2. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is in a great location within walking location to many things. I think downtown Knoxville is a great spot. The staff here was very friendly and helpful.
Emily
Aufenthalt von 1 Nacht im April 2024
Antwort von Best regards, Daniele Beeler am 3. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Becky
Mit dem Partner gereist
1. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly helpful staff. Could use another elevator
Becky
Aufenthalt von 2 Nächten im März 2024
Antwort von Best regards, Daniele Beeler am 3. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Lauren
31. März 2024
Lauren
Aufenthalt von 1 Nacht im März 2024
Antwort von Best regards, Daniele Beeler am 27. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
John
Mit dem Partner gereist
29. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fabulous hotel
John
Aufenthalt von 1 Nacht im März 2024
Antwort von Best regards, Daniele Beeler am 30. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Aimee
28. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aimee
Aufenthalt von 1 Nacht im März 2024
Antwort von Best regards, Daniele Beeler am 30. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Rhonda
Mit dem Partner gereist
25. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property and staff
Rhonda
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hyatt Place am 26. März 2024
Thank you for your feedback!
10/10 – Hervorragend
Amy
Mit dem Partner gereist
21. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This location was perfect near local shops. Nice room and wonderful staff.
Amy
Aufenthalt von 3 Nächten im März 2024
Antwort von Best regards, Daniele Beeler am 22. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
jaime
19. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Service
jaime
Aufenthalt von 1 Nacht im März 2024
Antwort von Best regards, Daniele Beeler am 19. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
8/10 – Gut
Lynn
17. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent breakfast.
Lynn
Aufenthalt von 1 Nacht im März 2024
Antwort von Best regards, Daniele Beeler am 19. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Brian
16. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice large rooms, beautiful lobby area, great covered rooftop lounge.
Brian
Aufenthalt von 1 Nacht im März 2024
Antwort von Best regards, Daniele Beeler am 19. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
George
5. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
George
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Best regards, Daniele Beeler am 9. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Catherine
Mit dem Partner gereist
3. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful decor
Catherine
Aufenthalt von 1 Nacht im März 2024
Antwort von Best regards, Daniele Beeler am 9. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Jill
2. März 2024
Jill
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Best regards, Daniele Beeler am 9. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Chandra
Mit dem Partner gereist
1. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent all around! Great staff, great location for everything downtown! Delicious free breakfast! Will be back for sure! Loved the two onsite bars as well as the Starbucks in the Lobby!
Chandra
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Best regards, Daniele Beeler am 3. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
8/10 – Gut
Verifizierter Reisender
29. Feb. 2024
Verifizierter Reisender
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Daniele Beeler am 3. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
8/10 – Gut
jaime
28. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Breakfast crew is excellent
jaime
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Best regards, Daniele Beeler am 3. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
ALAIN
26. Feb. 2024
ALAIN
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Best regards, Daniele Beeler am 22. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
James and Melanie
Mit dem Partner gereist
25. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a wonderful stay at the Hyatt Downtown celebrating our 35th anniversary. Jordan went above and beyond to make sure our room was ready AND she had a bottle of wine, a sweet card, and glasses and wine opener for us. We had an early dinner reservation before a concert and wanted to get settled before heading out. Jordan made it happen! She was pleasant and so welcoming. This was our first time staying here, but it certainly won't be our last!
James and Melanie
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Best regards, Daniele Beeler am 3. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Jennifer
25. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Jennifer
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Best regards, Daniele Beeler am 3. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
2/10 – Ungenügend
Rahul
Geschäftlich gereist
21. Feb. 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Rahul
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jennifer am 23. Feb. 2024
Thank you for your feedback. We apologize as it looks like we did not meet your expectations and we apologize for that. We hope to have the pleasure in serving you again in the future.
10/10 – Hervorragend
Tia
21. Feb. 2024
Tia
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jennifer am 23. Feb. 2024
Thank you for your feedback we appreciate the 10's and look forward to serving you again in the near future!
10/10 – Hervorragend
Timothy
Geschäftlich gereist
20. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best stay in a while.
This hotel has got it together. Everything was done right, including valet service, the room was perfect for business travel, Breakfast was amazing and fresh, Close to everything. I'll be back to this one!
Timothy
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Best regards, Daniele Beeler am 21. Feb. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
David, Tallahassee
Mit dem Partner gereist
20. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved our stay at the Hyatt and Knoxville
David
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Best regards, Daniele Beeler am 21. Feb. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
JOHN
19. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to everything!!
JOHN
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Best regards, Daniele Beeler am 21. Feb. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
10/10 – Hervorragend
Dolly
Mit der Familie gereist
17. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect stay
Dolly
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Best regards, Daniele Beeler am 21. Feb. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
4/10 – Schlecht
Lindsay
Geschäftlich gereist
16. Feb. 2024
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Not my favorite Knoxville Stay
The room was dirty and curtains were broken so I couldn’t close them, lots of light coming in very early. I love the location of the hotel but the staff was rude and acted like I was lying when I told them about the issues with the room, and still charged me extra for an early check-in (one hour!), valet, random fees.
Lindsay
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Best regards, Daniele Beeler am 21. Feb. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.