Finde Kandt-Haus Naturkundemuseum Hotels

„A very nice place to stay, right in the heart of Kigali’s Business Center. The staff were super friendly and welcoming. Thanks to Delphine, Rose and all other staff member for making my stay so amazing. I recommend this place and will not hesitate to stay at Tropical Plaza Apartment once in Kigali.“

„Top hotel in the business district, nice pool area, rooms are very comfortable and overall the place is well-maintained.“

„Breakfast was delicious, staff was so friendly, room was clean and modern“

„Very good experience! “

„So la la. Service often very slow“

„The room was okay and spacious. The hosts were okay but parking as problematic. “

„Ruhige Lage, kleines Hotel, freundliches und hilfsbereites Personal“

„We had a wonderful and unforgettable stay in what is probably one of the most beautiful hotel complexes in Kigali in an excellent location. Special mention must be made of the extremely friendly and thorough cleaning staff and the attentive and consistently helpful restaurant staff. We enjoyed the breakfast to the full, it was incredibly tasty! The rooms were cleaned twice a day, fresh drinking water was topped up regularly, and at the end there were great surprises such as a fruit basket, a ...

„Big and nice appartment fully equipes except iron. 68m2 and fair price. Located nearly a hight traffic road. I was in 5th floor and was absolutlly impossible to open the windows.Air conditionning wirking well, hot water; high level of privac in that building“

„Es hat ein gym Super nettes personal Reception super hilfreich Grosses und sehr sauberes zimmer Lage tooop“

„Clean spaces with polite staff from the gate to the reception, housekeeping and the kitchen. The food is delicious, including the free breakfast; the only thing is the long preparation time of your order from their menu. You will be told that it would only take 40 minutes, but in reality it's more than an hour. Even ordered food at night, it came after one hour and a half. I tried to cancel earlier but the female staff beg me not to do it because the property will charge her of the food price. ...

„Every year when I bring teams to Kigali we always stay at the Urban. The staff and accommodations are top notch and the Bistro restaurant is always a favorite. When you have large teams it is hard to make everyone happy, but the Urban and the Bistro are a hit!“

„Comfortable accommodations and amazing staff and owners!! “

„部屋は毎日とてもきれいに清掃してもらい大満足。何か依頼すると、基本的にはしっかり対応してくれるので気分が良い。 なお、シャワー室のシャワーコードから水が漏れていて使い勝手が悪かった。夕方外出先から帰りシャワーを浴びたかったが、その日だけお湯がでなかった。ベット横の電源ソケットに不備があり、ソケットがはまらず、滞在期間中使用できなかった。ベット右側上のライトが宿泊期間中ずっとつかず使えなかった。定期的に水回りや電気系統の点検をして、故障している部分はしっかり補修しておいてもらうとさらに快適に過ごすことができる。 また、朝食時に席を外して他の料理を取りに行っている間にすべてが片づけられてしまい、他のテーブルに座り直したり、他のテーブルからナプキン、食器類を取りに行かなければならないことが何度もあった。あまり長い間、朝食会場にいるなというような感じでとても気分を害した。スタッフも早く片づけたいと思っていて、気持ちは理解できます。お客様の様子をしっかりうかがいながら食器類の片づけは行うべきである。基本的には貴ホテルが好きなので、次回宿泊の際は、こうした点が改善されていることを期待しています。“