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Bewertungen von Nova Plaza Crystal Hotel & Spa

4 out of 5
Nova Plaza Crystal Hotel & Spa
Receppasa Caddesi No:7, Taksim, Istanbul, Istanbul

Bewertungen

7,6

Gut

43 von insgesamt 123 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
39 von insgesamt 123 Gästebewertungen haben eine Bewertung von 8 - Gut" "
21 von insgesamt 123 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 123 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
12 von insgesamt 123 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

7,8/10

Personal & Service

7,8/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Tim Alexander, Freiburg

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Der Empfang im Hotel war sehr gut. Wir hatten als Familie 3 Doppelzimmer gebucht. Diese waren im 4 Stock und sehr modern. Leider hat das Hotel keine Klimaanlage bzw. nur zum Heizen des Zimmers. Daher war in der ersten Nach sehr warm im Zimmer. Die Zimmer waren zum Innenhof und dort liefen sehr viele Geräte, sodass man nachts auch nicht das Fenster offenlassen kann. Der Frühstücksraum ist im 1. OG und über das Treppenhaus offen zu allen Stockwerken. Daher hat es morgens im ganzen Hotel nach Essen gerochen. Nicht komplett unangenehm, aber doch störend. Das Hotel arbeitet offenbar mit einer Klinik für Haartransplantationen zusammen. Daher sieht man im Hotel sehr viele Personen mit Verbänden am Kopf. Im Frühstückraum kamen wir uns teilweise vor wie in der Kantine einer Klinik. Der Anblick ist schon etwas störend. Das Spa im Keller des Hotels ist recht klein. Der Pool ist zudem nur bis 20:00 geöffnet. Die Behandlungen (Massagen, Kosmetik) sind recht teuer und werden in US Dollar abgerechnet. Beispielsweise kostet eine 45 Minuten Ganzkörpermassage 70 US Dollar. Da die Lage des Hotels sehr gut und der Preis OK ist, kann ich das Hotel dennoch empfehlen.
Aufenthalt von 3 Nächten im November 2021
Antwort von HK am 12. Nov. 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Lage ist super zentral, das Personal sehr freundlich und zuvorkommend.
Aufenthalt von 4 Nächten im Juni 2021
Antwort von HK am 17. Juni 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
👎 Viersterneh
Aufenthalt von 2 Nächten im Juni 2021
Antwort von HK am 17. Juni 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

2/10 – Ungenügend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 5 Nächten im Februar 2020
Antwort von HK am 11. März 2020
Dear Guest; Thank you for sending us your feedback. I think you accidentally scored low. First of all we are very happy to be able to host you in our legendary hotel. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 – Hervorragend

Ela, Berlin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Zentrale Lage, sehr saubere Zimmer und super Service
Aufenthalt von 5 Nächten im Februar 2020
Antwort von HK am 13. Feb. 2020
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
ales OK.............................................................................................................................................................
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von HK am 28. Jan. 2020
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service
Es war alles prima komme gerne wieder bis bald wenn ich Istanbul noch mal besuche
Aufenthalt von 9 Nächten im November 2019
Antwort von HK am 27. Nov. 2019
Dear Guest; First of all we would like to thank you very much for taking the time to share your Nova Plaza Crystal Hotel experience. These comments such as yours are the best tool for us, not only to maintain but further improve our quality and service. One of our biggest advantage is located in the city center and close to main attractions and public transportations. We are looking forward to welcoming you again. Best Regards Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Gute Lage. Aber Renovierungsbedürftig.
Hotelpersonal super Hotel auf jeden Fall heruntergekommen. Muss renoviert werden. Für 1-2 Nächte jedoch akzeptabel.
Aufenthalt von 4 Nächten im März 2018
Antwort von General Manage am 8. Apr. 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Murat Bayram, General Manager

10/10 – Hervorragend

Lawrence

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a very nice hotel staff are very friendly and helpful. This is my second stay at this hotel. I will be back here when I’m Istanbul.
Aufenthalt von 7 Nächten im Februar 2024

10/10 – Hervorragend

Xhevahire

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024

6/10 – Okay

Naveed

Gut: Personal & Service
Hotel was nice. Central..but WiFi was not working in room.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

qasem

Aufenthalt von 4 Nächten im Juni 2023

6/10 – Okay

Lucia

Verbesserungswürdig: Sauberkeit
Hotel posizionato in una buona posizione. Personale alla reception accogliente. La camera abbastanza ampia ma non molto pulita (c’erano i cuscini decorativi sporchi, macchie appiccicose sulla scrivania e ho trovato anche un pelo in bagno). L’insonorizzazione delle camere non esiste. Si sente praticamente tutto. Colazione abbastanza buona. Troppo altro il prezzo speso.
Aufenthalt von 2 Nächten im Februar 2023
Antwort von HK am 9. März 2023
Dear Valued Guest, Thank you very much for taking the time to share your kind feedback with us. We are happy to hear that you enjoyed our unique concept and design, our convenient location and the hospitality and attentiveness of our staff. We would be glad to welcome you back in your future Istanbul visits. Warmest regards,

8/10 – Gut

Asher

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Breakfast was excellent and the stay as well. Very close to all amenities
Antwort von HK am 7. Feb. 2023
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

10/10 – Hervorragend

Majdi

Aufenthalt von 1 Nacht im Mai 2022
Antwort von HK am 10. Juni 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

10/10 – Hervorragend

Zahi izhak

Aufenthalt von 7 Nächten im April 2022
Antwort von HK am 18. Mai 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

8/10 – Gut

Mahmood

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good and nice staff , breakfast rich , but small rooms
Aufenthalt von 6 Nächten im März 2022
Antwort von HK am 18. Mai 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

2/10 – Ungenügend

Haddad

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2022
Antwort von HK am 8. Feb. 2022
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Aykut Gürol Nova Plaza Crystal Hotel

6/10 – Okay

Hamideh

Mit der Familie gereist
Gut: Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2021
Antwort von HK am 8. Feb. 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 – Okay

Adel

Mit der Familie gereist
The location is very good. The staff is friendly. The breakfast was good. The services and cleanliness should be better
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von HK am 8. Feb. 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 – Okay

Ibrahim

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von HK am 8. Feb. 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2021
Antwort von HK am 8. Feb. 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

8/10 – Gut

Roy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
it was a great stay best location, friendly staff.
Aufenthalt von 4 Nächten im November 2021
Antwort von HK am 8. Feb. 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 – Okay

Savas

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2021

6/10 – Okay

sam

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Oktober 2021
Antwort von HK am 8. Nov. 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

6/10 – Okay

Ali

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Average
The only good thing about the hotel is the service of yilmaz, mehmet and murat. The hotel rooms are so tiny and small. Except room 1810. Another good thing is the location of the hotel. Make sure never take the breakfast its not worth it.
Aufenthalt von 9 Nächten im Oktober 2021
Antwort von HK am 27. Okt. 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

6/10 – Okay

Ayman

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 10 Nächten im September 2021
Antwort von HK am 27. Okt. 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

10/10 – Hervorragend

Ahmed

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2021
Antwort von HK am 27. Okt. 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Prima hotel. Schoon.
Aufenthalt von 3 Nächten im September 2021
Antwort von HK am 27. Okt. 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

10/10 – Hervorragend

Salma

Mit der Familie gereist
It was a great location hotel with very friendly staff and especially yilmaz he was so nice
Aufenthalt von 3 Nächten im September 2021
Antwort von HK am 27. Okt. 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

2/10 – Ungenügend

Hicham

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Horrible
Mon sejour etait horrible. Bruit, receptionniste ne m ont pas assisté pour trouver des info basics (pharmacie de garde), 1 litre d'eau par jour par chambre meme en cas de besoin en plein de nuit.
Aufenthalt von 1 Nacht im September 2021
Antwort von HK am 16. Sept. 2021
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 – Hervorragend

KURSAD

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2021
Antwort von HK am 27. Okt. 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

10/10 – Hervorragend

Wed

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Extremely good service, and nice and helpful staff. This is my 4th visit and I will continue choosing this hotel in the future thanks to the staff. Extra thanks to
Aufenthalt von 9 Nächten im August 2021
Antwort von HK am 27. Okt. 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything in this hotel was terrible. Service Cleaning Rooms Exterior and interior Views Internet access Everything was terrible
Aufenthalt von 1 Nacht im September 2021
Antwort von HK am 16. Sept. 2021
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 – Hervorragend

Ayad

Aufenthalt von 4 Nächten im August 2021

10/10 – Hervorragend

gabriel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2021

8/10 – Gut

Hasan

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
The staff on the reception are not friendly The check in time is too late at 3pm
Aufenthalt von 1 Nacht im August 2021
Antwort von HK am 20. Aug. 2021
Dear Guest; Thank you for sending us your feedback. We are very sorry that we could not give you your rooms after 14:00 due to the occupancy of our hotel. Our goal is to provide our guests with unforgettable experiences and we apologize for not meeting your expectations. Thank you for taking the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and to regain your faith. Best regards, Sebahattin Ünal General Manager of Nova Plaza Crystal Hotel

8/10 – Gut

HH

Aufenthalt von 2 Nächten im August 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place
Aufenthalt von 4 Nächten im August 2021
Antwort von HK am 20. Aug. 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

2/10 – Ungenügend

yusuf zeki

Aufenthalt von 1 Nacht im August 2021

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel. Good quality and service
Aufenthalt von 2 Nächten im Juli 2021
Antwort von HK am 22. Juli 2021
ear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel with easy-access to Taksim square.
Aufenthalt von 1 Nacht im Juli 2021
Antwort von HK am 22. Juli 2021
ear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 1 Nacht im Juni 2021
Antwort von HK am 11. Juli 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

8/10 – Gut

Fariba

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not bad
İt was clean, tidy but noisy
Aufenthalt von 4 Nächten im Juni 2021
Antwort von HK am 20. Juni 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

2/10 – Ungenügend

Imane

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Mai 2021
Antwort von HK am 17. Juni 2021
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

8/10 – Gut

Ersin

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Mai 2021
Antwort von HK am 6. Juni 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, service,excellent food and location and this is the fourth time at this hotel and for sure we will come back
Aufenthalt von 2 Nächten im Mai 2021
Antwort von HK am 25. Mai 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Personal & Service und Ausstattung
I had to stay at the Nova plaza for almost 13 days. Overall I was not satisfied with the visit. Breakfast was very poor and the staff specifically the dine-in Manager was extremely rude and had a fight with me over me asking him for a cup of tea. The beds were very old as well. People were smoking inside their rooms and I had to complain a few times to the receptionist and no action was taken. way overpriced. ilmaz helped very much with stuff and I thank him for that. I felt I was ripped off with this visit.
Aufenthalt von 10 Nächten im März 2021
Antwort von HK am 25. Apr. 2021
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

6/10 – Okay

Mohammad

Geschäftlich gereist
Gut: Sauberkeit
Aufenthalt von 2 Nächten im März 2021
Antwort von HK am 16. März 2021
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

8/10 – Gut

Garip

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2020
Antwort von HK am 7. März 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager