Sehit Muhtar Caddesi No:40, Taksim, Istanbul, Istanbul
Bewertungen
7,6
Gut
Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
71 von insgesamt 259 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
71
95 von insgesamt 259 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
95
57 von insgesamt 259 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
57
19 von insgesamt 259 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
19
17 von insgesamt 259 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
17
7,6/10
Sauberkeit
7,6/10
Personal & Service
7,8/10
Ausstattung
7,4/10
Zustand der Unterkunft
7,4/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
Sefa-Yunus
Mit einer Gruppe gereist
17. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ein absolut zu empfehlendes Hotel. Hatten ein Zweibettzimmer, die Zimmer sind riesig, alles sauber. Sauna, Hamam und Fitness-Center sind ebenfalls sehr sauber. Bei der Sauna gibt es große Handtücher kostenlos verliehen. Personal ist sehr nett und erfüllt alle Wünsche. Ich werde definitiv nochmals kommen!
Sefa-Yunus
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Alper Temur am 18. Dez. 2023
Dear Sefa-Yunus ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
6/10 – Okay
Nizamettin
Mit der Familie und kleinen Kindern gereist
24. Apr. 2022
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit
Lage der Unterkunft top. Direkt am Taksim. Personal sehr freundlich.
Hygiene lässt zu wünschen übrig.
Schimmel im Bad.
Nizamettin
Aufenthalt von 4 Nächten im April 2022
Antwort von Cüneyt Sabuncuoğlu - Front Office Manager am 29. Apr. 2022
Dear Nizamettin,
Thank you for choosing Elite World Prestige Hotel.
I am glad to hear that overall your experience was positive. I am disappointed to hear that our housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.
Best regards.
8/10 – Gut
Halit
Mit dem Partner gereist
22. Sept. 2021
Gut: Personal & Service
Zunächst kamen wir in ein Zimmer welches nach Zigarettenrauch stank. Zusätzlich funktionierte das Licht im Flur nicht. Nach der Beschwerde haben wir sofort ein anderes Zimmer bekommen und dann auch noch eine Suite.
Service war super und alle sind freundlich.
Die Zimmer können jedoch eine Renovierung gebrauchen.
Halit
Aufenthalt von 7 Nächten im September 2021
Antwort von Cüneyt Sabuncuoğlu - Front Office am 24. Sept. 2021
Dear Halit,
Thank you for choosing Elite World Prestige Hotel.
We are more than happy to see that you were satisfied with our service quality and our suite rooms.
Looking forward to see you again.
Kind regards.
4/10 – Schlecht
Verifizierter Reisender
7. Feb. 2020
Verifizierter Reisender
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Guest Relation Department am 6. März 2020
Dear guest ; First of all we would like to thank you to choose Elite World Prestige hotel for your stay. We appreciate you sharing your experience and we are glad to read the negative points you listed as this is the only way we can truly assess our services, better understand your needs and constantly improve the luxury service we always aim to provide. We are sincerely sorry to hear that you were disappointed by the service you received during your stay. Please be assured that the occured situations is definitely not a standard of Elite World hotels group and does not meet the level of service for our precious guests. We have carefully investigated your complaint and took necessary precautions to prevent such mistakes in the future. Your satisfaction is our priority, therefore we do apologise for the inconvenience caused. Thank you for bringing this matter to our attention so that we can continually improve our service.
10/10 – Hervorragend
Verifizierter Reisender
12. Juni 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Verifizierter Reisender
Aufenthalt von 10 Nächten im Mai 2019
Antwort von Guest Relation Department am 6. März 2020
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely
6/10 – Okay
Verifizierter Reisender
Mit dem Partner gereist
5. Mai 2019
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Das Hotel ist insgesamt in Ordnung, in keinem Punkt aber herausragend. Leider wurde das Hotel nicht in Stand gehalten, Beispiel loser Duschkopf. Sonst vernünftig.
Verifizierter Reisender
Aufenthalt von 8 Nächten im April 2019
Antwort von Guest Relations Department am 12. Mai 2019
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely
8/10 – Gut
Verifizierter Reisender
19. März 2016
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Antwort von Guest relations department am 10. Okt. 2018
Dear Guest ,
Thank you for the review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon
4/10 – Schlecht
Verifizierter Reisender
4. Dez. 2015
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
in die Jahre gekommenes Hotel
Alte Ausstattung, teils defekt, unsauber.
Fensteraussicht zum Nachbarhaus.
Verifizierter Reisender
Antwort von Guest Relations Department am 10. Okt. 2018
Dear guest ; First of all we would like to thank you to choose Elite World Prestige hotel for your stay. We are sincerely sorry to hear that you were disappointed by the service you received during your stay. Please be assured that the occured situations is definitely not a standard of Elite World hotels group and does not meet the level of service for our precious guests. We have carefully investigated your complaint and took necessary precautions to prevent such mistakes in the future. Your satisfaction is our priority.
6/10 – Okay
Jamaiky, München, Bayern
2. Juli 2015
Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Hotel am Taksim-Platz
schön gelegenes Hotel mit eigentlich toller Ausstattung. jedoch ungeschultes, mitunter auch unfreundliches arrogantes Personal mit schlechten ausländischen Sprachkenntnisse (Englisch sehr mäßig, Deutsch überhaupt nicht)
Jamaiky
Antwort von Guest relations department am 10. Okt. 2018
Dear Guest ,
Thank you for the review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon
2/10 – Ungenügend
Verifizierter Reisender
3. Nov. 2013
Verbesserungswürdig: Personal & Service
beim ankunft schlechter Empfangen
beim Ankunft şoförü kompletten preis für die 4 Nächte einkassiert, keine American Express akzabtiert. auch bei Einreise sowie Ausreise im reception unfreundlich.
Verifizierter Reisender
6/10 – Okay
Aynur
27. Sept. 2013
Gut: Sauberkeit
Nett aber nichts besonderes
Das Hotel ist Durchschnittlich OK. Das Bad hat mir garnicht gefallen. Die Lage ist mitten am Taksim Platz. Wenn ich das Hotel günstig wieder buchen könnte würde ich es tun sonst nicht mehr!
Aynur
6/10 – Okay
gogo, taksim
25. März 2013
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Zwecksgemäss. Gut fürs Shoppen
Standartzimmer mit zwei Betten. Kleines und Queensizebett, was ich in dieser Konstellation noch nie erlebt habe. Das grössere Bett fand ich für zwei Personen zu klein. Ich bin zu superior Zimmer gewechselt, was sehr angenehm war mit grossem Balkon. Zimmer war auch gut. Hotel liegt gleich am Taksim Square. Gute Verbindungen.
gogo
10/10 – Hervorragend
Verifizierter Reisender
19. Feb. 2012
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Umgebung
Das Hotel liegt in einer seiten Strasse vom Taksim Platz und ist ind er nähe von der Istiklalstrasse. Mehrere bekannte Stadtteile sind sehr gut und schnell erreichbar.
Verifizierter Reisender
10/10 – Hervorragend
Elke, München, Deutschland
2. Mai 2011
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel Elite World Prestige im In-Viertel von Istan
Tolles Hotel, große Zimmer, supernettes und zuvorkommendes Personal und Service.
Elke
2/10 – Ungenügend
Elaheh
Mit einer Gruppe gereist
16. März 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very bad service and the key card dosent work,
have had a box of juwellery in my room
when I checked out of my room, the gold was gone. I
talked to the hotel manager and they didnt help att all
I discovered this just when I was going to check ut
Vey dirty and i was stolen in my room
Elaheh
Aufenthalt von 7 Nächten im März 2024
Antwort von Malak kambarji am 18. März 2024
Dear Elaheh,Thank you very much for choosing Elite World Comfy İstanbul Hotel and sharing your valuable comments with us.I would like to express that we are genuinely sorry for this situation experienced during your stay. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Please rest assured that further to your comments this matter has been discussed and evaluated with all relevant team members.In light of this evaluation; as we told you during your stay in our hotel that the safe box cant be open without the password that you already put it by yourself.We look forward to the opportunity to welcome you back and to show you our services at their best.Yours sincerely,Guest Relation Department
6/10 – Okay
Samuel
Mit der Familie gereist
9. März 2024
Gut: Personal & Service
The property is well situated. However; the rooms lack sound proofing and we ended up having few sleepless nights as you can hear everything happening in the adjacent rooms!! Had to call the front desk few times past 2:00 AM to complain about the noise from neighboring rooms. For this reason; I won’t stay in this hotel again…
Samuel
Aufenthalt von 8 Nächten im Februar 2024
Antwort von Alper Temur am 13. März 2024
Dear Samuel,Thank you for visiting us recently. We appreciate the time you took to share your reviews with us. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistentlyWe are looking forward to hear from you and hope that you will give us the opportunity to show you improvements of our services at your next stay. Kind regards,Alper TemurFront Office Manager
8/10 – Gut
Cheikh Abo Madiyana
Geschäftlich gereist
21. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I appreciate really
Cheikh Abo Madiyana
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Alper Temur am 22. Feb. 2024
Dear Abo ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
10/10 – Hervorragend
Mehmet
16. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Mehmet
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Alper Temur am 19. Feb. 2024
Sayın Mehmet Bey,Elite World Comfy İstanbul Hotel’i tercih ettiğiniz ve konaklama deneyiminizin detaylarını paylaşarak zaman ayırdığınız için teşekkür ederiz.Konaklamanız süresince otelimizin hizmetlerinden ve ekibimizin performansından memnun kaldığınızı bilmek bizleri çok sevindirdi. Nezaket dolu sözlerinizi ekip arkadaşlarımız ile onur duyarak paylaşacağımızı bilmenizi isterim.En yakın gelecekte sizi tekrar ağırlayabilmeyi çok arzu ederiz. Yardımcı olabileceğimiz her konuda bizimle iletişime geçebilirsiniz.Saygılarımızla,Alper TemurÖn Büro Müdürü
10/10 – Hervorragend
Hülya
28. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hülya
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Alper Temur am 30. Jan. 2024
Sayın Hülya Hanım,Elite World Comfy İstanbul Hotel’i tercih ettiğiniz ve konaklama deneyiminizin detaylarını paylaşarak zaman ayırdığınız için teşekkür ederiz.Konaklamanız süresince otelimizin hizmetlerinden ve ekibimizin performansından memnun kaldığınızı bilmek bizleri çok sevindirdi. Nezaket dolu sözlerinizi ekip arkadaşlarımız ile onur duyarak paylaşacağımızı bilmenizi isterim.En yakın gelecekte sizi tekrar ağırlayabilmeyi çok arzu ederiz. Yardımcı olabileceğimiz her konuda bizimle iletişime geçebilirsiniz.Saygılarımızla,Alper TemurÖn Büro Müdürü
10/10 – Hervorragend
Wissal
Mit der Familie gereist
16. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stay in this hotel was just amazing, especially the staff was so so friendly (Mr Furet) it’s an amazing person i wanna thank him for his kindness and services.
cleanliness, comfort All you want is available in this hotel.
thank you Dears.
Wissal
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Alper Temur am 30. Jan. 2024
Dear Wissal ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
10/10 – Hervorragend
Hasan
Geschäftlich gereist
15. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hasan
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Alper Temur am 30. Jan. 2024
Dear Hasan,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
10/10 – Hervorragend
Nuri
Geschäftlich gereist
13. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nuri
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Alper Temur am 30. Jan. 2024
Dear Nuri,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
2/10 – Ungenügend
Baizig
12. Jan. 2024
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Baizig
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Alper Temur am 30. Jan. 2024
Dear Baizig, Thank you very much for sharing your comments with us, we greatly value your opinion and feedback. Please be assured that we have taken your comments seriously and ensure that the necessary improvements are made .We look forward to see you here at your next visit. Kind regards,Alper TemurFront Office Manager
6/10 – Okay
Yasar
10. Jan. 2024
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Yasar
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Alper Temur am 30. Jan. 2024
Sayın Yaşar Bey,Yorumlarınızı paylaştığınız için çok teşekkür ederiz, görüşleriniz ve geri bildirimleriniz bizim için çok değerli. Yorumlarınızın ciddiyetle değerlendirileceğinden ve gerekli gelişimin sağlanacağından emin olabilirsiniz. Bir sonraki ziyaretinizde sizi tekrar aramızda görmek için sabırsızlanıyoruz.Saygılarımızla,Alper TemurÖn Büro Müdürü
8/10 – Gut
ALI
Mit der Familie gereist
16. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were very friendly. Thank you.
ALI
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Alper Temur am 18. Dez. 2023
Dear Ali ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
10/10 – Hervorragend
Ali
14. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice and clean
Ali
Aufenthalt von 14 Nächten im November 2023
Antwort von Alper Temur am 14. Dez. 2023
Dear Ali,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
6/10 – Okay
Helen
2. Dez. 2023
Very dated and old unfortunately was a real shame
Helen
Aufenthalt von 7 Nächten im November 2023
Antwort von Alper Temur am 5. Dez. 2023
Dear Helen,Thank you for visiting us recently. We appreciate the time you took to share your reviews with us. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistentlyWe are looking forward to hear from you and hope that you will give us the opportunity to show you improvements of our services at your next stay. Kind regards,Alper TemurFront Office Manager
6/10 – Okay
Ghassan
22. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ghassan
Aufenthalt von 2 Nächten im November 2023
Antwort von Alper Temur am 29. Nov. 2023
Dear Ghassan,Thank you for visiting us recently. We appreciate the time you took to share your reviews with us. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistentlyWe are looking forward to hear from you and hope that you will give us the opportunity to show you improvements of our services at your next stay. Kind regards,Alper TemurFront Office Manager
8/10 – Gut
Tufan
Geschäftlich gereist
2. Okt. 2023
Gut: Personal & Service und Zustand der Unterkunft
Tufan
Aufenthalt von 4 Nächten im September 2023
Antwort von Alper Temur am 5. Okt. 2023
Sayın Tufan,Elite World Comfy İstanbul Hotel’i tercih ettiğiniz ve konaklama deneyiminizin detaylarını paylaşarak zaman ayırdığınız için teşekkür ederiz.Konaklamanız süresince otelimizin hizmetlerinden ve ekibimizin performansından memnun kaldığınızı bilmek bizleri çok sevindirdi. Nezaket dolu sözlerinizi ekip arkadaşlarımız ile onur duyarak paylaşacağımızı bilmenizi isterim.En yakın gelecekte sizi tekrar ağırlayabilmeyi çok arzu ederiz. Yardımcı olabileceğimiz her konuda bizimle iletişime geçebilirsiniz.Saygılarımızla,Alper TemurÖn Büro Müdürü
6/10 – Okay
Riyaz
15. Sept. 2023
Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Riyaz
Aufenthalt von 3 Nächten im September 2023
Antwort von Alper Temur am 5. Okt. 2023
Dear Riyaz ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
6/10 – Okay
Sheryar
Mit der Familie gereist
26. Aug. 2023
Service should be improved. Everything was provided but staff could be more cooperative and helpful
Sheryar
Aufenthalt von 1 Nacht im August 2023
Antwort von Alper Temur am 29. Aug. 2023
Dear Sheryar,Thank you for visiting us recently. We appreciate the time you took to share your reviews with us. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistentlyWe are looking forward to hear from you and hope that you will give us the opportunity to show you improvements of our services at your next stay. Kind regards,Alper TemurFront Office Manager
8/10 – Gut
Raid
Mit der Familie gereist
28. Juni 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to taksim square
Raid
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Alper Temur am 3. Juli 2023
Dear Raid,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
8/10 – Gut
Hootan
23. Juni 2023
Gut: Sauberkeit und Personal & Service
Staff friendly
Hootan
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Alper Temur am 3. Juli 2023
Dear Hootan,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
8/10 – Gut
Ahmad
4. Juni 2023
Ahmad
Aufenthalt von 6 Nächten im Mai 2023
Antwort von Alper Temur am 6. Juni 2023
Dear Ahmad ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
10/10 – Hervorragend
Serhat
Mit einer Gruppe gereist
6. Mai 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Has to be one of the best hotels I’ve visited, throughout the trip we were looked after very well and the stay was very comfortable! The hotel is located in a very good location that is close to both public transport and Taksim which was very lively and busy. The room was very clean and had all the stuff we needed, and the staff were very kind and helpful at all times! Thanks to the team for being so amazing!
Serhat
Antwort von Alper Temur am 8. Mai 2023
Dear Serhat ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
10/10 – Hervorragend
Mansour
Mit der Familie und kleinen Kindern gereist
11. Dez. 2022
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
It was a nice stay
Mansour
Aufenthalt von 9 Nächten im Dezember 2022
Antwort von Alper Temur am 12. Dez. 2022
Dear Mansour, Thank you very much for choosing Elite World Prestige Hotel and sharing your valuable comments with us. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Please rest assured that further to your comments this matter has been discussed and evaluated with all relevant team members. We look forward to the opportunity to welcome you back and to show you our services at their best. Yours sincerely, Alper Temur Front Office Manager
10/10 – Hervorragend
Yagmur Yaprak
29. Sept. 2022
Yagmur Yaprak
Aufenthalt von 1 Nacht im September 2022
Antwort von Alper Temur am 9. Mai 2023
Sayın Yağmur Yaprak,Elite World Comfy İstanbul Hotel’i tercih ederek, değerli görüşlerinizi paylaştığınız için yönetimimiz ve çalışma arkadaşlarım adına çok teşekkür ederim.Misafirlerimize memnuniyet duyacakları ve keyifli vakit geçirecekleri hizmetleri kusursuz bir şekilde sunmak en büyük önceliğimizdir. Sizden de bu yönde olumlu geri bildirim almak bizleri çok mutlu etti. Sizi en yakın zamanda tekrar ağırlayabilmek dileğiyle, Alper TemurÖn Büro Müdürü
8/10 – Gut
Verifizierter Reisender
20. Sept. 2022
Gut: Personal & Service und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 4 Nächten im September 2022
Antwort von Alper Temur am 22. Sept. 2022
Dear Guest, Thank you very much for choosing Elite World Prestige Hotel and sharing your valuable comments with us. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Please rest assured that further to your comments this matter has been discussed and evaluated with all relevant team members. We look forward to the opportunity to welcome you back and to show you our services at their best. Yours sincerely, Alper Temur Front Office Manager
8/10 – Gut
Patricia Lynn
Mit einer Gruppe gereist
10. Juli 2022
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I had reserved the room for two and I was supposed to get a room with queen bed. Instead their bed was double which was way SMALL.
Patricia Lynn
Aufenthalt von 6 Nächten im Juni 2022
Antwort von Alper Temur am 4. Aug. 2022
Dear Guest, Thank you very much for choosing Elite World Prestige Hotel and sharing your valuable comments with us. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Please rest assured that further to your comments this matter has been discussed and evaluated with all relevant team members. We look forward to the opportunity to welcome you back and to show you our services at their best. Yours sincerely,
Alper Temur
Front Office Manager
6/10 – Okay
malika
Mit der Familie gereist
11. Juni 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
So disappointed with Expedia experience the way Expedia managers don’t give no consideration to the customers after so many calls.
malika
Aufenthalt von 4 Nächten im Juni 2022
Antwort von Cüneyt Sabuncuoğlu - Front Office Manager am 20. Juni 2022
Dear Malika,
Thank you for choosing Elite World Prestige Hotel.
Kindly be informed that you wrote a feedback about your accomodation on Elite World Prestige Hotel's web page which is not suitable for resolving problem. If you pass through this issue to Expedia by clicking "Help" button and erasing it from here, they may be helping you.
Best regards.
10/10 – Hervorragend
Abdalla
28. Mai 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff are very friendly I strongly recommend this hotel and for sure I will come here in my next visit to Istanbul
Abdalla
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Cüneyt Sabuncuoğlu - Front Office Manager am 11. Juni 2022
Dear Abdalla,
Thank you for choosing Elite World Prestige Hotel and your kind comments about your stay. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
8/10 – Gut
Muhammad Mannan
16. Mai 2022
Muhammad Mannan
Aufenthalt von 6 Nächten im Mai 2022
Antwort von Cüneyt Sabuncuoğlu - Front Office Manager am 17. Mai 2022
Dear Mannan,
Thank you for choosing Elite World Prestige Hotel.
I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Best regards.
10/10 – Hervorragend
Myrna, miami
12. Apr. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very kind and willing to help
You would ask them which direction to go or where to visit and they would kindly answer you with a smile on the face
Myrna
Aufenthalt von 7 Nächten im März 2022
Antwort von Cüneyt Sabuncuoğlu - Front Office Manager am 14. Apr. 2022
Dear Myrna,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
Hope to see you back in the nearest future.
Best regards.
10/10 – Hervorragend
Richard
12. März 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location for excellent hotel
Excellent service from friendly staff in a lovely hotel near to Taksim Square
Richard
Aufenthalt von 4 Nächten im März 2022
Antwort von Cüneyt Sabuncuoğlu - Front Office Manager am 14. März 2022
Dear Richard,
Thank you for choosing Elite World Prestige Hotel. We love to hear that our unique location and educated staff on your liking.
We hope to see you back in the nearest future.
Best regards.
8/10 – Gut
khasherdene
9. März 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
khasherdene
Aufenthalt von 3 Nächten im März 2022
Antwort von Cuneyt Sabuncuoglu - Front Office Manager am 10. März 2022
Dear Khasherdene,
Thank you for choosing Elite World Prestige Hotel.
We appreciated that your expectations has been met. We hope to see you back in the nearest future.
Best regards.
10/10 – Hervorragend
Karam
Geschäftlich gereist, Mit der Familie gereist
2. März 2022
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Really nice stuff
Karam
Aufenthalt von 2 Nächten im Februar 2022
Antwort von Cuneyt Sabuncuoglu - Front Office Manager am 3. März 2022
Dear Karam,
Thank you for choosing Elite World Prestige Hotel.
I am very pleased to hear that our staff made your stay pleasant.
Best regards.
2/10 – Ungenügend
Bator
28. Feb. 2022
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bator
Aufenthalt von 3 Nächten im Februar 2022
Antwort von Cuneyt Sabuncuoglu - Front Office Manager am 3. März 2022
Dear Bator,
I am very disappointed to hear that you found our service below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
Best regards.
8/10 – Gut
rahmattullah
14. Feb. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good service
rahmattullah
Aufenthalt von 3 Nächten im Februar 2022
Antwort von Cüneyt Sabuncuoğlu - Front Office Manager am 15. Feb. 2022
Dear Rahmetullah, Thank you for choosing Elite World Prestige Hotel. We are so happy to see that your accomodation met your expectations. Hope to see you back in the near future.
4/10 – Schlecht
Abdulrahman
13. Feb. 2022
Abdulrahman
Aufenthalt von 1 Nacht im Februar 2022
Antwort von Cüneyt Sabuncuoğlu - Ön Büro Müdürü am 15. Feb. 2022
Merhaba Abdulrahman Bey,
Kıymetli vaktinizi bizi puanlamaya ayırdığınız için teşekkür ederiz. Puanlamanızız düşük olmasının sebebini öğrenmek bizim için çok önemli. Detaylar ile ilgili bilgi verirseniz, daha iyi hizmet verebilme adına bizlere yardımcı olmuş olursunuz.
Sizi yine ağırlamaktan memnuniyet duyacağız.
Saygılarımla
4/10 – Schlecht
Serhan
Geschäftlich gereist
31. Jan. 2022
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Serhan
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Cüneyt Sabuncuoğlu - Ön Büro Müdürü am 1. Feb. 2022
Merhaba Serhan Bey,
Puanlamanız için teşekkür ederim. Puanın sebebi ile ilgili açıklamalarınız, daha iyi servis verebilme adına yol gösterici olmaktadır. Şirketimizin mail adresi üzerinden yorumlarınızı rica ederim.
Sizi tekrar ağırlamaktan memnuniyet duyacağımızı bilmenizi rica ederim.
Saygılarımla.