Fassade der Unterkunft – Abend/Nacht

Bewertungen von Elite World Comfy Istanbul Taksim

4 out of 5
Elite World Comfy Istanbul Taksim
Sehit Muhtar Caddesi No:40, Taksim, Istanbul, Istanbul

Bewertungen

7,6

Gut

71 von insgesamt 259 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
95 von insgesamt 259 Gästebewertungen haben eine Bewertung von 8 - Gut" "
57 von insgesamt 259 Gästebewertungen haben eine Bewertung von 6 - Okay" "
19 von insgesamt 259 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
17 von insgesamt 259 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

7,6/10

Personal & Service

7,8/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Sefa-Yunus

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ein absolut zu empfehlendes Hotel. Hatten ein Zweibettzimmer, die Zimmer sind riesig, alles sauber. Sauna, Hamam und Fitness-Center sind ebenfalls sehr sauber. Bei der Sauna gibt es große Handtücher kostenlos verliehen. Personal ist sehr nett und erfüllt alle Wünsche. Ich werde definitiv nochmals kommen!
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Alper Temur am 18. Dez. 2023
Dear Sefa-Yunus ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager

6/10 – Okay

Nizamettin

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit
Lage der Unterkunft top. Direkt am Taksim. Personal sehr freundlich. Hygiene lässt zu wünschen übrig. Schimmel im Bad.
Aufenthalt von 4 Nächten im April 2022
Antwort von Cüneyt Sabuncuoğlu - Front Office Manager am 29. Apr. 2022
Dear Nizamettin, Thank you for choosing Elite World Prestige Hotel. I am glad to hear that overall your experience was positive. I am disappointed to hear that our housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. Best regards.

8/10 – Gut

Halit

Mit dem Partner gereist
Gut: Personal & Service
Zunächst kamen wir in ein Zimmer welches nach Zigarettenrauch stank. Zusätzlich funktionierte das Licht im Flur nicht. Nach der Beschwerde haben wir sofort ein anderes Zimmer bekommen und dann auch noch eine Suite. Service war super und alle sind freundlich. Die Zimmer können jedoch eine Renovierung gebrauchen.
Aufenthalt von 7 Nächten im September 2021
Antwort von Cüneyt Sabuncuoğlu - Front Office am 24. Sept. 2021
Dear Halit, Thank you for choosing Elite World Prestige Hotel. We are more than happy to see that you were satisfied with our service quality and our suite rooms. Looking forward to see you again. Kind regards.

4/10 – Schlecht

Verifizierter Reisender

Aufenthalt von 2 Nächten im Februar 2020
Antwort von Guest Relation Department am 6. März 2020
Dear guest ; First of all we would like to thank you to choose Elite World Prestige hotel for your stay. We appreciate you sharing your experience and we are glad to read the negative points you listed as this is the only way we can truly assess our services, better understand your needs and constantly improve the luxury service we always aim to provide. We are sincerely sorry to hear that you were disappointed by the service you received during your stay. Please be assured that the occured situations is definitely not a standard of Elite World hotels group and does not meet the level of service for our precious guests. We have carefully investigated your complaint and took necessary precautions to prevent such mistakes in the future. Your satisfaction is our priority, therefore we do apologise for the inconvenience caused. Thank you for bringing this matter to our attention so that we can continually improve our service.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 10 Nächten im Mai 2019
Antwort von Guest Relation Department am 6. März 2020
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Das Hotel ist insgesamt in Ordnung, in keinem Punkt aber herausragend. Leider wurde das Hotel nicht in Stand gehalten, Beispiel loser Duschkopf. Sonst vernünftig.
Aufenthalt von 8 Nächten im April 2019
Antwort von Guest Relations Department am 12. Mai 2019
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
freundliche empfang,sehr gute Einkaufmögliegkeiten
Antwort von Guest relations department am 10. Okt. 2018
Dear Guest , Thank you for the review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
in die Jahre gekommenes Hotel
Alte Ausstattung, teils defekt, unsauber. Fensteraussicht zum Nachbarhaus.
Antwort von Guest Relations Department am 10. Okt. 2018
⁣Dear guest ; First of all we would like to thank you to choose Elite World Prestige hotel for your stay. ⁣We are sincerely sorry to hear that you were disappointed by the service you received during your stay. Please be assured that the occured situations is definitely not a standard of Elite World hotels group and does not meet the level of service for our precious guests. We have carefully investigated your complaint and took necessary precautions to prevent such mistakes in the future. Your satisfaction is our priority.

6/10 – Okay

Jamaiky, München, Bayern

Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Hotel am Taksim-Platz
schön gelegenes Hotel mit eigentlich toller Ausstattung. jedoch ungeschultes, mitunter auch unfreundliches arrogantes Personal mit schlechten ausländischen Sprachkenntnisse (Englisch sehr mäßig, Deutsch überhaupt nicht)
Antwort von Guest relations department am 10. Okt. 2018
Dear Guest , Thank you for the review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Personal & Service
beim ankunft schlechter Empfangen
beim Ankunft şoförü kompletten preis für die 4 Nächte einkassiert, keine American Express akzabtiert. auch bei Einreise sowie Ausreise im reception unfreundlich.

6/10 – Okay

Aynur

Gut: Sauberkeit
Nett aber nichts besonderes
Das Hotel ist Durchschnittlich OK. Das Bad hat mir garnicht gefallen. Die Lage ist mitten am Taksim Platz. Wenn ich das Hotel günstig wieder buchen könnte würde ich es tun sonst nicht mehr!

6/10 – Okay

gogo, taksim

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Zwecksgemäss. Gut fürs Shoppen
Standartzimmer mit zwei Betten. Kleines und Queensizebett, was ich in dieser Konstellation noch nie erlebt habe. Das grössere Bett fand ich für zwei Personen zu klein. Ich bin zu superior Zimmer gewechselt, was sehr angenehm war mit grossem Balkon. Zimmer war auch gut. Hotel liegt gleich am Taksim Square. Gute Verbindungen.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Umgebung
Das Hotel liegt in einer seiten Strasse vom Taksim Platz und ist ind er nähe von der Istiklalstrasse. Mehrere bekannte Stadtteile sind sehr gut und schnell erreichbar.

10/10 – Hervorragend

Elke, München, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel Elite World Prestige im In-Viertel von Istan
Tolles Hotel, große Zimmer, supernettes und zuvorkommendes Personal und Service.

2/10 – Ungenügend

Elaheh

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very bad service and the key card dosent work, have had a box of juwellery in my room when I checked out of my room, the gold was gone. I talked to the hotel manager and they didnt help att all I discovered this just when I was going to check ut Vey dirty and i was stolen in my room
Aufenthalt von 7 Nächten im März 2024
Antwort von Malak kambarji am 18. März 2024
Dear Elaheh,Thank you very much for choosing Elite World Comfy İstanbul Hotel and sharing your valuable comments with us.I would like to express that we are genuinely sorry for this situation experienced during your stay. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Please rest assured that further to your comments this matter has been discussed and evaluated with all relevant team members.In light of this evaluation; as we told you during your stay in our hotel that the safe box cant be open without the password that you already put it by yourself.We look forward to the opportunity to welcome you back and to show you our services at their best.Yours sincerely,Guest Relation Department

6/10 – Okay

Samuel

Mit der Familie gereist
Gut: Personal & Service
The property is well situated. However; the rooms lack sound proofing and we ended up having few sleepless nights as you can hear everything happening in the adjacent rooms!! Had to call the front desk few times past 2:00 AM to complain about the noise from neighboring rooms. For this reason; I won’t stay in this hotel again…
Aufenthalt von 8 Nächten im Februar 2024
Antwort von Alper Temur am 13. März 2024
Dear Samuel,Thank you for visiting us recently. We appreciate the time you took to share your reviews with us. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistentlyWe are looking forward to hear from you and hope that you will give us the opportunity to show you improvements of our services at your next stay. Kind regards,Alper TemurFront Office Manager

8/10 – Gut

Cheikh Abo Madiyana

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I appreciate really
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Alper Temur am 22. Feb. 2024
Dear Abo ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager

10/10 – Hervorragend

Mehmet

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Alper Temur am 19. Feb. 2024
Sayın Mehmet Bey,Elite World Comfy İstanbul Hotel’i tercih ettiğiniz ve konaklama deneyiminizin detaylarını paylaşarak zaman ayırdığınız için teşekkür ederiz.Konaklamanız süresince otelimizin hizmetlerinden ve ekibimizin performansından memnun kaldığınızı bilmek bizleri çok sevindirdi. Nezaket dolu sözlerinizi ekip arkadaşlarımız ile onur duyarak paylaşacağımızı bilmenizi isterim.En yakın gelecekte sizi tekrar ağırlayabilmeyi çok arzu ederiz. Yardımcı olabileceğimiz her konuda bizimle iletişime geçebilirsiniz.Saygılarımızla,Alper TemurÖn Büro Müdürü

10/10 – Hervorragend

Hülya

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Alper Temur am 30. Jan. 2024
Sayın Hülya Hanım,Elite World Comfy İstanbul Hotel’i tercih ettiğiniz ve konaklama deneyiminizin detaylarını paylaşarak zaman ayırdığınız için teşekkür ederiz.Konaklamanız süresince otelimizin hizmetlerinden ve ekibimizin performansından memnun kaldığınızı bilmek bizleri çok sevindirdi. Nezaket dolu sözlerinizi ekip arkadaşlarımız ile onur duyarak paylaşacağımızı bilmenizi isterim.En yakın gelecekte sizi tekrar ağırlayabilmeyi çok arzu ederiz. Yardımcı olabileceğimiz her konuda bizimle iletişime geçebilirsiniz.Saygılarımızla,Alper TemurÖn Büro Müdürü

10/10 – Hervorragend

Wissal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stay in this hotel was just amazing, especially the staff was so so friendly (Mr Furet) it’s an amazing person i wanna thank him for his kindness and services. cleanliness, comfort All you want is available in this hotel. thank you Dears.
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Alper Temur am 30. Jan. 2024
Dear Wissal ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager

10/10 – Hervorragend

Hasan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Alper Temur am 30. Jan. 2024
Dear Hasan,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager

10/10 – Hervorragend

Nuri

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Alper Temur am 30. Jan. 2024
Dear Nuri,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager

2/10 – Ungenügend

Baizig

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Alper Temur am 30. Jan. 2024
Dear Baizig, Thank you very much for sharing your comments with us, we greatly value your opinion and feedback. Please be assured that we have taken your comments seriously and ensure that the necessary improvements are made .We look forward to see you here at your next visit. Kind regards,Alper TemurFront Office Manager

6/10 – Okay

Yasar

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Alper Temur am 30. Jan. 2024
Sayın Yaşar Bey,Yorumlarınızı paylaştığınız için çok teşekkür ederiz, görüşleriniz ve geri bildirimleriniz bizim için çok değerli. Yorumlarınızın ciddiyetle değerlendirileceğinden ve gerekli gelişimin sağlanacağından emin olabilirsiniz. Bir sonraki ziyaretinizde sizi tekrar aramızda görmek için sabırsızlanıyoruz.Saygılarımızla,Alper TemurÖn Büro Müdürü

8/10 – Gut

ALI

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were very friendly. Thank you.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Alper Temur am 18. Dez. 2023
Dear Ali ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager

10/10 – Hervorragend

Ali

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice and clean
Aufenthalt von 14 Nächten im November 2023
Antwort von Alper Temur am 14. Dez. 2023
Dear Ali,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager

6/10 – Okay

Helen

Very dated and old unfortunately was a real shame
Aufenthalt von 7 Nächten im November 2023
Antwort von Alper Temur am 5. Dez. 2023
Dear Helen,Thank you for visiting us recently. We appreciate the time you took to share your reviews with us. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistentlyWe are looking forward to hear from you and hope that you will give us the opportunity to show you improvements of our services at your next stay. Kind regards,Alper TemurFront Office Manager

6/10 – Okay

Ghassan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023
Antwort von Alper Temur am 29. Nov. 2023
Dear Ghassan,Thank you for visiting us recently. We appreciate the time you took to share your reviews with us. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistentlyWe are looking forward to hear from you and hope that you will give us the opportunity to show you improvements of our services at your next stay. Kind regards,Alper TemurFront Office Manager

8/10 – Gut

Tufan

Geschäftlich gereist
Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im September 2023
Antwort von Alper Temur am 5. Okt. 2023
Sayın Tufan,Elite World Comfy İstanbul Hotel’i tercih ettiğiniz ve konaklama deneyiminizin detaylarını paylaşarak zaman ayırdığınız için teşekkür ederiz.Konaklamanız süresince otelimizin hizmetlerinden ve ekibimizin performansından memnun kaldığınızı bilmek bizleri çok sevindirdi. Nezaket dolu sözlerinizi ekip arkadaşlarımız ile onur duyarak paylaşacağımızı bilmenizi isterim.En yakın gelecekte sizi tekrar ağırlayabilmeyi çok arzu ederiz. Yardımcı olabileceğimiz her konuda bizimle iletişime geçebilirsiniz.Saygılarımızla,Alper TemurÖn Büro Müdürü

6/10 – Okay

Riyaz

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im September 2023
Antwort von Alper Temur am 5. Okt. 2023
Dear Riyaz ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager

6/10 – Okay

Sheryar

Mit der Familie gereist
Service should be improved. Everything was provided but staff could be more cooperative and helpful
Aufenthalt von 1 Nacht im August 2023
Antwort von Alper Temur am 29. Aug. 2023
Dear Sheryar,Thank you for visiting us recently. We appreciate the time you took to share your reviews with us. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistentlyWe are looking forward to hear from you and hope that you will give us the opportunity to show you improvements of our services at your next stay. Kind regards,Alper TemurFront Office Manager

8/10 – Gut

Raid

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to taksim square
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Alper Temur am 3. Juli 2023
Dear Raid,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager

8/10 – Gut

Hootan

Gut: Sauberkeit und Personal & Service
Staff friendly
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Alper Temur am 3. Juli 2023
Dear Hootan,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager

8/10 – Gut

Ahmad

Aufenthalt von 6 Nächten im Mai 2023
Antwort von Alper Temur am 6. Juni 2023
Dear Ahmad ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager

10/10 – Hervorragend

Serhat

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Has to be one of the best hotels I’ve visited, throughout the trip we were looked after very well and the stay was very comfortable! The hotel is located in a very good location that is close to both public transport and Taksim which was very lively and busy. The room was very clean and had all the stuff we needed, and the staff were very kind and helpful at all times! Thanks to the team for being so amazing!
Antwort von Alper Temur am 8. Mai 2023
Dear Serhat ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager

10/10 – Hervorragend

Mansour

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
It was a nice stay
Aufenthalt von 9 Nächten im Dezember 2022
Antwort von Alper Temur am 12. Dez. 2022
Dear Mansour, Thank you very much for choosing Elite World Prestige Hotel and sharing your valuable comments with us. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Please rest assured that further to your comments this matter has been discussed and evaluated with all relevant team members. We look forward to the opportunity to welcome you back and to show you our services at their best. Yours sincerely, Alper Temur Front Office Manager

10/10 – Hervorragend

Yagmur Yaprak

Aufenthalt von 1 Nacht im September 2022
Antwort von Alper Temur am 9. Mai 2023
Sayın Yağmur Yaprak,Elite World Comfy İstanbul Hotel’i tercih ederek, değerli görüşlerinizi paylaştığınız için yönetimimiz ve çalışma arkadaşlarım adına çok teşekkür ederim.Misafirlerimize memnuniyet duyacakları ve keyifli vakit geçirecekleri hizmetleri kusursuz bir şekilde sunmak en büyük önceliğimizdir. Sizden de bu yönde olumlu geri bildirim almak bizleri çok mutlu etti. Sizi en yakın zamanda tekrar ağırlayabilmek dileğiyle, Alper TemurÖn Büro Müdürü

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 4 Nächten im September 2022
Antwort von Alper Temur am 22. Sept. 2022
Dear Guest, Thank you very much for choosing Elite World Prestige Hotel and sharing your valuable comments with us. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Please rest assured that further to your comments this matter has been discussed and evaluated with all relevant team members. We look forward to the opportunity to welcome you back and to show you our services at their best. Yours sincerely, Alper Temur Front Office Manager

8/10 – Gut

Patricia Lynn

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I had reserved the room for two and I was supposed to get a room with queen bed. Instead their bed was double which was way SMALL.
Aufenthalt von 6 Nächten im Juni 2022
Antwort von Alper Temur am 4. Aug. 2022
Dear Guest, Thank you very much for choosing Elite World Prestige Hotel and sharing your valuable comments with us. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Please rest assured that further to your comments this matter has been discussed and evaluated with all relevant team members. We look forward to the opportunity to welcome you back and to show you our services at their best. Yours sincerely, Alper Temur Front Office Manager

6/10 – Okay

malika

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
So disappointed with Expedia experience the way Expedia managers don’t give no consideration to the customers after so many calls.
Aufenthalt von 4 Nächten im Juni 2022
Antwort von Cüneyt Sabuncuoğlu - Front Office Manager am 20. Juni 2022
Dear Malika, Thank you for choosing Elite World Prestige Hotel. Kindly be informed that you wrote a feedback about your accomodation on Elite World Prestige Hotel's web page which is not suitable for resolving problem. If you pass through this issue to Expedia by clicking "Help" button and erasing it from here, they may be helping you. Best regards.

10/10 – Hervorragend

Abdalla

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff are very friendly I strongly recommend this hotel and for sure I will come here in my next visit to Istanbul
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Cüneyt Sabuncuoğlu - Front Office Manager am 11. Juni 2022
Dear Abdalla, Thank you for choosing Elite World Prestige Hotel and your kind comments about your stay. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

8/10 – Gut

Muhammad Mannan

Aufenthalt von 6 Nächten im Mai 2022
Antwort von Cüneyt Sabuncuoğlu - Front Office Manager am 17. Mai 2022
Dear Mannan, Thank you for choosing Elite World Prestige Hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards.

10/10 – Hervorragend

Myrna, miami

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very kind and willing to help You would ask them which direction to go or where to visit and they would kindly answer you with a smile on the face
Aufenthalt von 7 Nächten im März 2022
Antwort von Cüneyt Sabuncuoğlu - Front Office Manager am 14. Apr. 2022
Dear Myrna, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you back in the nearest future. Best regards.

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location for excellent hotel
Excellent service from friendly staff in a lovely hotel near to Taksim Square
Aufenthalt von 4 Nächten im März 2022
Antwort von Cüneyt Sabuncuoğlu - Front Office Manager am 14. März 2022
Dear Richard, Thank you for choosing Elite World Prestige Hotel. We love to hear that our unique location and educated staff on your liking. We hope to see you back in the nearest future. Best regards.

8/10 – Gut

khasherdene

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im März 2022
Antwort von Cuneyt Sabuncuoglu - Front Office Manager am 10. März 2022
Dear Khasherdene, Thank you for choosing Elite World Prestige Hotel. We appreciated that your expectations has been met. We hope to see you back in the nearest future. Best regards.

10/10 – Hervorragend

Karam

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Really nice stuff
Aufenthalt von 2 Nächten im Februar 2022
Antwort von Cuneyt Sabuncuoglu - Front Office Manager am 3. März 2022
Dear Karam, Thank you for choosing Elite World Prestige Hotel. I am very pleased to hear that our staff made your stay pleasant. Best regards.

2/10 – Ungenügend

Bator

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2022
Antwort von Cuneyt Sabuncuoglu - Front Office Manager am 3. März 2022
Dear Bator, I am very disappointed to hear that you found our service below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. Best regards.

8/10 – Gut

rahmattullah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good service
Aufenthalt von 3 Nächten im Februar 2022
Antwort von Cüneyt Sabuncuoğlu - Front Office Manager am 15. Feb. 2022
Dear Rahmetullah, Thank you for choosing Elite World Prestige Hotel. We are so happy to see that your accomodation met your expectations. Hope to see you back in the near future.

4/10 – Schlecht

Abdulrahman

Aufenthalt von 1 Nacht im Februar 2022
Antwort von Cüneyt Sabuncuoğlu - Ön Büro Müdürü am 15. Feb. 2022
Merhaba Abdulrahman Bey, Kıymetli vaktinizi bizi puanlamaya ayırdığınız için teşekkür ederiz. Puanlamanızız düşük olmasının sebebini öğrenmek bizim için çok önemli. Detaylar ile ilgili bilgi verirseniz, daha iyi hizmet verebilme adına bizlere yardımcı olmuş olursunuz. Sizi yine ağırlamaktan memnuniyet duyacağız. Saygılarımla

4/10 – Schlecht

Serhan

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Cüneyt Sabuncuoğlu - Ön Büro Müdürü am 1. Feb. 2022
Merhaba Serhan Bey, Puanlamanız için teşekkür ederim. Puanın sebebi ile ilgili açıklamalarınız, daha iyi servis verebilme adına yol gösterici olmaktadır. Şirketimizin mail adresi üzerinden yorumlarınızı rica ederim. Sizi tekrar ağırlamaktan memnuniyet duyacağımızı bilmenizi rica ederim. Saygılarımla.