Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
66 von insgesamt 156 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
66
28 von insgesamt 156 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
28
18 von insgesamt 156 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
18
18 von insgesamt 156 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
18
26 von insgesamt 156 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
26
7,2/10
Sauberkeit
7,8/10
Personal & Service
7,0/10
Ausstattung
7,0/10
Zustand der Unterkunft
7,0/10
Umweltfreundlichkeit
Bewertungen
4/10 – Schlecht
Stefan
Mit der Familie gereist
5. Sept. 2023
Verbesserungswürdig: Sauberkeit und Ausstattung
Nicht so toll
Stefan
Aufenthalt von 2 Nächten im September 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestFirst of all, we would like to express our deep regrets for the problems you experienced during your stay. Your dissatisfaction feedback is extremely valuable to us and we will do our best to compensate for your negative experience.The comfort and satisfaction of our guests is our top priority, and we would like to apologize for your negative experience by offering you a portion of your stay or a discount on your next visit.We hope you will give us the opportunity to welcome you again and provide you with a better experience.Kind regards,TO MANAGE
2/10 – Ungenügend
Sezgin
25. Dez. 2022
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sezgin
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von otel yönetimi am 9. März 2023
Değerli Konuğumuz,Öncelikle otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.Odanızda yaşamış olduğunuz pencere sorunu teknik servis ekibine iletilmiştir.Gelişerek ve servis standartlarımızı iyileştirerek devam etmemiz için yapmış olduğunuz geri dönüş bizleri memnun etti.Yapmış olduğunuz değerli puanlamanız ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.Saygılarımla,HASAN YUMUŞAK / GENEL MÜDÜR YARDIMCISI
10/10 – Hervorragend
Mesut
20. Juli 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Preis Leistung i.o.
Mesut
Aufenthalt von 4 Nächten im Juli 2022
Antwort von otel yönetimi am 23. Juli 2022
Değerli misafirimiz, Vaktinizi ayırarak deneyiminizle ilgili değerlendirme yaptığınız için teşekkür ederiz.
Tesisimizden memnun ayrıldığınızı görmek bizleri fazlasıyla mutlu etmiştir. Geri bildirimleriniz işletmemizi daha iyi hale getirmemize yardımcı olacaktır.
Dem hoteli tercih ettiğiniz için teşekkür ederiz. Sizleri tekrar misafir etmeyi ümit ederek sevgi ve saygılarımızı sunarız.
Hasan YUMUŞAK
Genel Müdür Yardımcısı
6/10 – Okay
Ergin
Mit der Familie gereist
21. Juni 2022
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ergin
Aufenthalt von 3 Nächten im Juni 2022
Antwort von otel yönetimi am 23. Juli 2022
Değerli misafirimiz, Vaktinizi ayırarak deneyiminizle ilgili değerlendirme yaptığınız için teşekkür ederiz.
Tesisimizden memnun ayrıldığınızı görmek bizleri fazlasıyla mutlu etmiştir. Geri bildirimleriniz işletmemizi daha iyi hale getirmemize yardımcı olacaktır.
Dem hoteli tercih ettiğiniz için teşekkür ederiz. Sizleri tekrar misafir etmeyi ümit ederek sevgi ve saygılarımızı sunarız.
Hasan YUMUŞAK
Genel Müdür Yardımcısı
8/10 – Gut
Murat
12. Juni 2022
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Kein WLAN kein Pool! :(
Murat
Aufenthalt von 1 Nacht im Juni 2022
Antwort von otel yönetimi am 23. Juli 2022
Değerli misafirimiz, Vaktinizi ayırarak deneyiminizle ilgili değerlendirme yaptığınız için teşekkür ederiz.
Tesisimizden memnun ayrıldığınızı görmek bizleri fazlasıyla mutlu etmiştir. Geri bildirimleriniz işletmemizi daha iyi hale getirmemize yardımcı olacaktır.
Dem hoteli tercih ettiğiniz için teşekkür ederiz. Sizleri tekrar misafir etmeyi ümit ederek sevgi ve saygılarımızı sunarız.
Hasan YUMUŞAK
Genel Müdür Yardımcısı
2/10 – Ungenügend
Mustafa
Mit dem Partner gereist
22. Jan. 2022
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
resepsiyon gut nett...aber was sauberkeit angeht ist das letzte nie wieder sorry.....
resepsiyonda ki arkadaşlar iyi ve saygılı memnun kaldik....ama temzlik konusun da fiyasko cok pisdi maalesef
Mustafa
Aufenthalt von 10 Nächten im Januar 2022
Antwort von otel yönetimi am 7. Feb. 2022
temizlik noktasında kontroller her gün sağlanmaktadir.keşke temizlik sorunu yaşadınızda resepsiyon görevlisine söyleseydiniz yardımcı olurdu.
10/10 – Hervorragend
Berkant
Mit der Familie gereist
10. Aug. 2021
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Berkant
Aufenthalt von 1 Nacht im August 2021
Antwort von DEM OTEL am 26. Aug. 2021
Öncelikle otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.
Dem İstanbul Hotel olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz.
Yapmış olduğunuz değerli yorumunuz ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.
Saygılarımla
8/10 – Gut
Berkant
Mit der Familie gereist
6. Aug. 2021
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel
Preis-Leistubgsverhältnis stimmt.
Hasan an der Rezeption ist sehr Hilfsbereit.
Berkant
Aufenthalt von 7 Nächten im Juli 2021
Antwort von DEM OTEL am 26. Aug. 2021
Öncelikle otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.
Dem İstanbul Hotel olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz.
Yapmış olduğunuz değerli yorumunuz ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.
Saygılarımla,
10/10 – Hervorragend
Yasar
26. Juli 2021
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ein gutes Hotel
Sehr sauber und suuper, ich habe gleich noch eine nacht gebucht👍👍👍👍👍👍
Yasar
Aufenthalt von 1 Nacht im Juli 2021
Antwort von DEM OTEL am 26. Aug. 2021
Öncelikle otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.
Dem İstanbul Hotel olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz.
Yapmış olduğunuz değerli yorumunuz ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.
Saygılarımla,
10/10 – Hervorragend
Verifizierter Reisender
Geschäftlich gereist, Mit dem Partner gereist
8. Apr. 2021
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schönes Hotel
Tolles Personal... ich komme wieder👍
Verifizierter Reisender
Aufenthalt von 6 Nächten im März 2021
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
6/10 – Okay
Nedim
Geschäftlich gereist
30. Jan. 2020
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Hat sein Zweck erfüllt
Nedim
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Genel Müdür Yrd. am 5. Feb. 2020
Merhaba Nedim Bey,
Öncelikle değerli vaktinizi ayırıp tesisimiz için yapmış olduğuınuz yorrum için teşekkür ederiz.Sizleri tekrar aramız da görmekten mutluluk duyarız.
10/10 – Hervorragend
Husham
Mit der Familie gereist
27. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
🇺🇸 It's very cheap and friendly I would recommend it and their breakfast is excellent
Husham
Aufenthalt von 1 Nacht im März 2024
Antwort von YÖNETİM am 7. Apr. 2024
Of course, thank you very much! I really appreciate this sincere advice from you. You loved our breakfast and I'm so glad you shared this experience. We look forward to welcoming you again. If you have any suggestions or feedback, please feel free to let us know. We are always here to provide you with better service.
8/10 – Gut
jim
Geschäftlich gereist, Mit einer Gruppe gereist
13. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Personnel au petit soin quartier qui va être mieux desservi en transport en commun le métro ouvre la semaine prochaine
jim
Aufenthalt von 7 Nächten im März 2024
Antwort von YÖNETİM am 7. Apr. 2024
Great news, the metro opens next week! It's also great to hear that you have attentive staff! It will be exciting to see that people will be able to travel more comfortably with the new metro line coming into service. Thank you for your comment. I hope you will stay at your hotel again
10/10 – Hervorragend
HAYDAR
29. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
HAYDAR
Aufenthalt von 8 Nächten im Februar 2024
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
10/10 – Hervorragend
Taner
20. Feb. 2024
Taner
Aufenthalt von 1 Nacht im Februar 2024
Antwort von YÖNETİM am 7. Apr. 2024
Sevgili misafirimiz ,Konaklamanızdan memnun kaldığınızı duyduğumuz için çok mutluyuz! Sizin için harika bir deneyim yaratmak bizim için önemliydi ve geri bildiriminiz, ekibimizin çabalarının takdir edildiğini gösteriyor.Temizlik, konfor ve hizmet kalitesi gibi unsurlara özellikle dikkat ediyoruz ve sizin olumlu deneyiminiz, bu konuda ne kadar başarılı olduğumuzu gösteriyor. Size sunduğumuz olanaklardan tam olarak faydalandığınızı bilmek bizi çok mutlu ediyor.Sizleri tekrar ağırlamak için sabırsızlanıyoruz ve gelecekteki konaklamalarınızda size aynı kaliteyi sunabilmek için çalışmaya devam edeceğiz.Herhangi bir sorunuz veya talebiniz olursa, lütfen çekinmeden bize ulaşın.Saygılarımla,yönetim
8/10 – Gut
Nadjat
5. Feb. 2024
Nadjat
Aufenthalt von 5 Nächten im Januar 2024
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
4/10 – Schlecht
Olcay
5. Feb. 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Olcay
Aufenthalt von 2 Nächten im Januar 2024
Antwort von YÖNETİM am 7. Apr. 2024
Sayın Misafirimiz,Öncelikle konaklamanızın sonuçlarından memnun kalmadığınız için üzgünüz. Misafirlerimizin konforu ve memnuniyeti bizim için çok önemlidir ve yaşadığınız olumsuz deneyim için derin özür dileriz.Sorunlarınızı çözümlemek ve gelecekteki konaklamalarınızı iyileştirmek için elimizden geleni yapacağız. Lütfen yaşadığınız olumsuz deneyimi daha fazla anlatabilirseniz, size yardımcı olabilmemiz için detayları paylaşın.Yeniden güveninizi kazanmak için bir fırsat vermenizi umarız.Saygılarımla,Yönetim
10/10 – Hervorragend
Ecre
Mit dem Partner gereist
21. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ecre
Aufenthalt von 1 Nacht im Januar 2024
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
10/10 – Hervorragend
Nassim
20. Jan. 2024
Nassim
Aufenthalt von 3 Nächten im Januar 2024
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
4/10 – Schlecht
Ahmet tugay
14. Jan. 2024
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Hayal kırıklığı
Olumlu yorumlara bakup tercih ettik Resepsiyondakiler iyiydi ama diger çalışanlar yabanci oldukları icin o samimiyetl iletisimi alamadik. Sicak su sıkıntısı yoktu. Yatak konforu iyi değildi. Carsaflar nevresim lekeli ve kirliydi bir onceki misafirden kalmis olmali. Kahvalti acik bufe 10.da bitiyor 9.30 gibi gittik haliyla cay kalmamisti rica edildi ama gelmedi. Kahvaltı cesitliligi az ve lezzeti tartisilirdi.
Ahmet tugay
Aufenthalt von 1 Nacht im Januar 2024
4/10 – Schlecht
Verifizierter Reisender
Geschäftlich gereist
11. Jan. 2024
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Kesinlikle tavsiye etmiyorum...
Verifizierter Reisender
Aufenthalt von 3 Nächten im Januar 2024
Antwort von YÖNETİM am 7. Apr. 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management
10/10 – Hervorragend
Bekir
Mit einer Gruppe gereist
10. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bekir
Aufenthalt von 1 Nacht im Januar 2024
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
10/10 – Hervorragend
ABDULLAH
17. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ABDULLAH
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
10/10 – Hervorragend
Taner
28. Nov. 2023
Taner
Aufenthalt von 1 Nacht im November 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
10/10 – Hervorragend
Despoina
23. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Despoina
Aufenthalt von 1 Nacht im November 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
4/10 – Schlecht
Fahri
25. Okt. 2023
Fahri
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
10/10 – Hervorragend
Alan
4. Okt. 2023
Alan
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
6/10 – Okay
Cherik
25. Sept. 2023
Cherik
Aufenthalt von 1 Nacht im September 2023
10/10 – Hervorragend
Verifizierter Reisender
Geschäftlich gereist
23. Sept. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im September 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
4/10 – Schlecht
VOLKAN
Geschäftlich gereist
22. Sept. 2023
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
VOLKAN
Aufenthalt von 1 Nacht im September 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
2/10 – Ungenügend
Ungureanu
13. Sept. 2023
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Ungureanu
Aufenthalt von 1 Nacht im September 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management
10/10 – Hervorragend
William
Mit dem Partner gereist
12. Sept. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were helpful and my room was clean every day. I will stay again
William
Aufenthalt von 7 Nächten im September 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
2/10 – Ungenügend
Samer
12. Sept. 2023
Samer
Aufenthalt von 6 Nächten im September 2023
2/10 – Ungenügend
Ahmet Gökhan
10. Sept. 2023
Ahmet Gökhan
Aufenthalt von 1 Nacht im September 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management
10/10 – Hervorragend
Yahya
Mit der Familie und kleinen Kindern gereist
4. Sept. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything
Yahya
Aufenthalt von 4 Nächten im August 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
8/10 – Gut
Oxana
1. Sept. 2023
Oxana
Aufenthalt von 1 Nacht im August 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
10/10 – Hervorragend
Shahli
23. Aug. 2023
Shahli
Aufenthalt von 7 Nächten im August 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
6/10 – Okay
Ismail
19. Aug. 2023
Ismail
Aufenthalt von 1 Nacht im August 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management
8/10 – Gut
Merveille Diane
13. Aug. 2023
Merveille Diane
Aufenthalt von 2 Nächten im August 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
4/10 – Schlecht
Sohaila
Mit der Familie gereist
7. Aug. 2023
Verbesserungswürdig: Sauberkeit und Personal & Service
The toilet flash was leaking all the times, no toilet paper just had half, there was not any more, left was not working, also the fridge was completely not working,
Sohaila
Aufenthalt von 3 Nächten im August 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestFirst of all, we would like to deeply apologize for the problems you experienced during your stay. Your dissatisfaction feedback is extremely valuable to us and we will do our best to compensate for your negative experience.We will immediately mobilize our teammates regarding the leak in the toilet flush and take the necessary measures to correct this situation. We will also solve problems related to low toilet paper stocks and the refrigerator not working.The comfort and satisfaction of our guests are our top priorities, and to compensate for your negative experience, we would like to offer you a portion of your stay or a discount on your next visit as an apology.We hope you will give us an opportunity to welcome you again and provide you with a better experience.Kind regards,MANAGEMENT
4/10 – Schlecht
Johanne
31. Juli 2023
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Les jeunes gens à la réception sont vraiment excellent très sympathique et à l’écoute. Le problème est que je n’avais pas le wifi dans ma chambre et qu’il y avait un bout de pain, des médicaments et un morceau d’emballage sous mon lit. L’endroit est dans le milieu de nul part. Je suis resté deux jours en attendant mon vol de retour. Bref une chance qu’il y a les gens de la réception.
Johanne
Aufenthalt von 3 Nächten im Juli 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
6/10 – Okay
Aexandr
19. Juli 2023
Aexandr
Aufenthalt von 1 Nacht im Juli 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management
10/10 – Hervorragend
Islom
14. Juli 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Islom
Aufenthalt von 3 Nächten im Juli 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
4/10 – Schlecht
Mesut
13. Juli 2023
Mesut
Aufenthalt von 1 Nacht im Juli 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
8/10 – Gut
Ahmed
11. Juli 2023
Ahmed
Aufenthalt von 1 Nacht im Juli 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
2/10 – Ungenügend
Oguzhan
10. Juli 2023
Oguzhan
Aufenthalt von 1 Nacht im Juli 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management
10/10 – Hervorragend
Erdal
7. Juli 2023
Erdal
Aufenthalt von 1 Nacht im Juli 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
2/10 – Ungenügend
Elias
Mit der Familie gereist
11. Juni 2023
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ovårdat hotell. Mögel i rummet. Trasig dusch. Trasig hiss. Extremt ofräscht i rummet. Rekommenderar verkligen inte hotellet.
Elias
Aufenthalt von 2 Nächten im Juni 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestFirst of all, we would like to express our deep regrets for the problems you experienced during your stay. Your dissatisfaction feedback is extremely valuable to us and we will do our best to compensate for your negative experience.The comfort and satisfaction of our guests is our top priority, and we would like to apologize for your negative experience by offering you a portion of your stay or a discount on your next visit.We hope you will give us the opportunity to welcome you again and provide you with a better experience.Kind regards,TO MANAGE
8/10 – Gut
Paul
11. Juni 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff friendly basic but good
Paul
Aufenthalt von 2 Nächten im Juni 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
10/10 – Hervorragend
Michael
Geschäftlich gereist
24. Mai 2023
Gut: Sauberkeit und Personal & Service
Client happy
Michael
Aufenthalt von 2 Nächten im Mai 2023
Antwort von YÖNETİM am 7. Apr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT