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Bewertungen von Hyatt Place Houston Downtown

3 out of 5
Hyatt Place Houston Downtown
1114 TEXAS AVE, Houston, TX

Bewertungen

9,0

Wunderbar

851 von insgesamt 1281 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
267 von insgesamt 1281 Gästebewertungen haben eine Bewertung von 8 - Gut" "
81 von insgesamt 1281 Gästebewertungen haben eine Bewertung von 6 - Okay" "
48 von insgesamt 1281 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
34 von insgesamt 1281 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Nina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von General Manager am 11. Dez. 2023
Dear Nina, Thank you for choosing to stay with us at Hyatt Place Houston / Downtown. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

Harald

Aufenthalt von 1 Nacht im April 2023
Antwort von General Manager am 18. Apr. 2023
Dear Harald, Thank you so much for the terrific rating regarding your stay at Hyatt Place Houston / Downtown. We hope you are already planning another trip our way.In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff and service, Luis was particularly helpful. Wouldn’t hesitate to rebook when in Houston.
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Jay-Dee Da Costa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My stay was May 20-22nd 2024 10/10 Room was clean Food (breakfast) was tasty Staff was very friendly. Tracey working the coffee bar so nice and was great The front desk girl with the braids works mornings ..I didn’t get her name but she was amazing. And there is another guy that floats around. In a black shirt and a walkie . . He was also very good . Thank all three of you for making my stay pleasant and memorable .all three of you deserve a raise !
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Amantha, Yankton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Amantha, thank you for the perfect rating. We are glad you had a wonderful time at Hyatt Place Houston / Downtown. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.In the spirit of hospitality, James Breazeale, General Manager

4/10 – Schlecht

Ines

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 21. Mai 2024
Dear Ines, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

crystal

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 20. Mai 2024
Dear Crystal, Thank you for your outstanding rating! We are glad that we exceeded all of your expectations and that you loved your time at our hotel. We look forward to many more visits to Hyatt Place Houston / Downtown. In the spirit of hospitality, James Breazeale, General Manager

8/10 – Gut

Dolores, BEAUMONT

Gut: Personal & Service
This building was renovated from the original South Western Bell office. They did a wonderful job, but the walls and door on the restroom in the room is THIN. I don’t need to hear any of my husband’s intestinal distress.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von James Breazeale, General Manager am 16. Mai 2024
Dear Dolores, Thank you for your great review! We are glad that you loved your time at our hotel. However, we regret not meeting all of your expectations and have taken note of your comments. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Hyatt Place Houston / Downtown. In the spirit of hospitality, James Breazeale, General Manager

6/10 – Okay

Pedro

Mit dem Partner gereist
Gut: Personal & Service
Close to everyhing downtown houston. No hot water 2 days. Bfast ends at 10 weekends and at 9 weekdays (scrambled eggs anyway). CAn improve
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 17. Mai 2024
Dear Pedro, Thank you for sharing your feedback with us. We are glad you found our location convenient for your needs. However, ensuring the comfort and satisfaction of our guests is our top priority, and we regret to learn that your stay was marred by issues related to the lack of hot water. Our goal is always to provide a relaxing experience; therefore, we hope you will accept our apologies for this frustrating inconvenience. We are also sorry for the concerns you experienced at the breakfast. We are committed to addressing these issues appropriately to ensure a seamless experience for all future guests. We are grateful for your patience and hope you will consider staying with us again so that we can regain your trust.In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

JAYLA M

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff made us feel very comfortable and safe.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von James Breazeale, General Manager am 13. Mai 2024
Dear Jayla, Thank you for posting your review of Hyatt Place Houston / Downtown. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your complimentary remarks. We strive to provide an extraordinary guest experience in a contemporary, luxury setting, and we appreciate you acknowledging our efforts. It was a pleasure to have you as our guest, and we hope you will revisit us soon.In the spirit of hospitality, James Breazeale, General Manager

8/10 – Gut

Nina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Azur' am 12. Mai 2024
Thank you for this kind Review!, We make it our goal everyday to satisfy our guests. Look forward to having you stay with us again

8/10 – Gut

Nicholas

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The door to the room needed repairs as the door closer could not shut it properly, also there were no safes in the room. Other than those 2 issues, the location was convenient, the staff were courteous and it was generally a good experience.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von James Breazeale, General Manager am 11. Mai 2024
Dear Nicholas, We appreciate the time you've taken to share your feedback regarding your stay at Hyatt Place Houston / Downtown. We are glad you enjoyed your visit and appreciate your comments about all that our hotel has to offer visitors to Houston, from our convenient location to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. However, we apologize for the maintenance issues you faced in your room, and we will share your comments with our team. We all look forward to your return visit!In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

Iliana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
La atención
Aufenthalt von 2 Nächten im Mai 2024
Antwort von James Breazeale, General Manager am 16. Mai 2024
Dear Iliana, Thank you for posting your review of Hyatt Place Houston / Downtown. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your complimentary remarks. We strive to provide an extraordinary guest experience in a contemporary, luxury setting, and we appreciate you acknowledging our efforts. It was a pleasure to have you as our guest, and we hope you will revisit us soon.In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

justin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the location!
Aufenthalt von 1 Nacht im April 2024
Antwort von De'Lane am 7. Mai 2024
Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay with us, particularly noting our convenient location. Your feedback is valuable to us as we continuously strive to enhance the guest experience. We hope to have the opportunity to welcome you back in the near future, ensuring you feel even more welcomed.

10/10 – Hervorragend

Maria V Torres

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was good
Aufenthalt von 2 Nächten im Mai 2024
Antwort von De'Lane am 7. Mai 2024
Thank you for providing us with your valuable feedback. We are delighted to learn that you enjoyed your stay. It was a pleasure to host you, and we eagerly anticipate the opportunity to welcome you back, looking forward to seeing your smiling face once again.

8/10 – Gut

Tiffany

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Parking was horrible. I don’t like that just about anyone can walk right into the hotel as a matter of fact one of the nights someone was arrested in the entrance as we were returning to our room.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von De'Lane am 7. Mai 2024
We regret that the room did not meet your expectations. Please understand that the lobby is considered a public area, and we are unable to restrict access to individuals entering off the street. We apologize if this was not to your liking. We hope that you will give us another opportunity to host you in the future.

6/10 – Okay

Fred

Gut: Sauberkeit
Very limited dining options. Location kinda suspect.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 7. Mai 2024
Dear Fred, Thank you for taking the time to share your comments about your recent stay. We regret that our location did not meet your expectations. Our front desk staff has information about local attractions, restaurants and shopping that they can provide to our guests. Plus, we can offer help with transportation and directions to various places of interest. We hope we will have the opportunity to assist you on your next visit and help to make your stay an enjoyable one.In the spirit of hospitality, James Breazeale, General Manager

8/10 – Gut

Alex

Gut: Sauberkeit, Personal & Service und Ausstattung
My only complaint would be the Breakfast option could be a little bit better like maybe an omelette bar or something? Everything else was fine would stay here again
Aufenthalt von 2 Nächten im Mai 2024
Antwort von De'Lane am 7. Mai 2024
We sincerely appreciate your valuable feedback. It is contributions such as yours that contribute to our ongoing commitment to excellence. We look forward to welcoming you back soon.

6/10 – Okay

Sean, George Town, Grand Cayman

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 7. Mai 2024
Dear Sean, Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

Christi

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 12. Mai 2024
Dear Christi, Thank you so much for the perfect rating of your time at Hyatt Place Houston / Downtown. It is always a pleasure to know when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

Jon

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Good place to stay. Quiet, clean, and reasonably priced.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von De'Lane am 4. Mai 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back soon.

10/10 – Hervorragend

Adam

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and quiet
Aufenthalt von 1 Nacht im Mai 2024
Antwort von De'Lane am 4. Mai 2024
Thank you for providing your feedback. We are pleased to hear that you enjoyed your stay with us and we eagerly anticipate the opportunity to welcome you back in the near future.

10/10 – Hervorragend

Jose

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The proximity to local venues was convenient. The staff was friendly, were not very engagi g and were unfamiliar giving out directions.
Aufenthalt von 3 Nächten im April 2024
Antwort von De'Lane am 4. Mai 2024
Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay with us, particularly noting our convenient location. Your feedback is valuable to us as we continuously strive to enhance the guest experience. We hope to have the opportunity to welcome you back in the near future, ensuring you feel even more welcomed.

10/10 – Hervorragend

litzy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Valet service is a 10/10 and hotel is very quiet and nice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von James Breazeale, General Manager am 3. Mai 2024
Dear Litzy, Thank you for choosing to stay with us at Hyatt Place Houston / Downtown. It's so wonderful to hear that our valet team contributed to your enjoyable stay. We believe they are a true asset to our team, and we appreciate you recognizing their dedication to outstanding hospitality. It was a pleasure serving you, and we look forward to welcoming you back soon.In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

LeKeisha

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very helpful and friendly
Aufenthalt von 4 Nächten im April 2024
Antwort von James Breazeale, General Manager am 3. Mai 2024
Dear LeKeisha, Thank you for posting your review of Hyatt Place Houston / Downtown. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your complimentary remarks. We strive to provide an extraordinary guest experience in a contemporary, luxury setting, and we appreciate you acknowledging our efforts. It was a pleasure to have you as our guest, and we hope you will revisit us soon.In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von James Breazeale, General Manager am 2. Mai 2024
Dear Michelle, Thank you for your outstanding rating! We are glad that we exceeded all of your expectations and that you loved your time at our hotel. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Hyatt Place Houston / Downtown. In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

Natalia Silvina Vittar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente atención, variedad en el desayuno
Aufenthalt von 5 Nächten im April 2024
Antwort von James Breazeale, General Manager am 1. Mai 2024
Dear Ms. Vittar, We are flattered by your generous review of Hyatt Place Houston / Downtown. It is very kind of you to recognize our devoted staff for their service and also appreciate our delicious breakfast. We look forward to having you as our guest again whenever your travels bring you back to Houston. In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

Tia

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient for all i needed to do.
Aufenthalt von 1 Nacht im April 2024
Antwort von James Breazeale, General Manager am 30. Apr. 2024
Dear Tia, Thank you for the terrific review! We are pleased everything went great for you during your visit and that our fantastic location made it even better. Thank you for choosing Hyatt Place Houston / Downtown.We look forward to hosting you again soon.In the spirit of hospitality, James Breazeale, General Manager

6/10 – Okay

Jenny, Lafayette

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The hotel was clean and we loved the room, A/C was nice and cold! However, the staff was horrible. We didn’t have problems checking in but witnessed the staff being extremely rude to other guests. When we were getting some snacks, one employee pick up a ticket and loudly said OH GREAT NO TIP. Even though we like the hotel, it definitely turned us off to staying here again.
Aufenthalt von 1 Nacht im April 2024
Antwort von James Breazeale, General Manager am 30. Apr. 2024
Dear Jenny, Thank you for your recent stay and for sharing your comments about our hotel. We are glad you loved our spotless property and accommodations. However, please accept our apology for the service concerns you had during your stay. Our goal is to provide the best customer service possible, and we regret not meeting these expectations. We want to get it right every time, so we will ensure this is not repeated. We appreciate your honest feedback and hope to have another chance to host you on a future visit to Houston.In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

Daria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was wonderful. The facility was nice although not fancy. Downtown Houston has a significant problem with the “unhomed” like other major cities.
Aufenthalt von 3 Nächten im April 2024
Antwort von James Breazeale, General Manager am 28. Apr. 2024
Dear Daria, Thank you for posting your review of Hyatt Place Houston / Downtown. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your complimentary remarks. We strive to provide an extraordinary guest experience in a contemporary, luxury setting, and we appreciate you acknowledging our efforts. It was a pleasure to have you as our guest, and we hope you will revisit us soon.In the spirit of hospitality, James Breazeale, General Manager

8/10 – Gut

Shon

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There are many things to like about this property, such as its location, architecture, layout, amenities, walkable restaurants and more.
Aufenthalt von 3 Nächten im April 2024
Antwort von James Breazeale, General Manager am 29. Apr. 2024
Dear Shon, Thank you for the terrific review! We are pleased you enjoyed our beautiful property and that our fantastic location made it even better. Thank you for choosing Hyatt Place Houston / Downtown.We look forward to hosting you again soon.In the spirit of hospitality, James Breazeale, General Manager

8/10 – Gut

Ben

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a very nice room. Breakfast was great. Staff was cordial. Biggest concern was that they insisted on a $75 per day hold on a credit card for incidentals. While there was no mini-bar or other things in the room. That seemed terribly high.
Aufenthalt von 5 Nächten im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear Ben, Thank you for sharing your recent stay experience with us at Hyatt Place Houston / Downtown. We're delighted to hear that you enjoyed your accommodations, found our breakfast to your liking, and found our associates courteous. We understand your concern regarding the incidental hold and appreciate your feedback in this regard. We look forward to the opportunity to host you again in the future and provide you with an even more seamless and enjoyable stay.In the spirit of hospitality, James Breazeale, General Manager

8/10 – Gut

Leslie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was convenient to Astros stadium
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear Leslie, Thank you for the terrific review! We are pleased everything went great for you during your visit and that our fantastic location made it even better. Thank you for choosing Hyatt Place Houston / Downtown.We look forward to hosting you again soon.In the spirit of hospitality, James Breazeale, General Manager

8/10 – Gut

Miguel Angel Torres

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Escogimos este hotel por su cercanía al centro de convenciones, resultó estar cerca de todo en el centro de Houston. El desayuno es bueno para empezar el día: frutas, huevo' salchichas, cereal, jugos ...etc , las habitaciones limpias y cama confortable. El único detalle es el aire acondicionado, hace mucho ruido.
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear Mr. Torres, Thank you for choosing Hyatt Place Houston / Downtown for your recent stay in downtown Houston. We're delighted to hear that our location near the convention center provided convenient access to all the attractions the area has to offer. It's fantastic to know that you found our breakfast offerings to be a satisfying way to start your day, with a variety of options. Additionally, we're pleased that you enjoyed the cleanliness of our accommodations and the comfort of our Hyatt Luxury Pillowtop Mattress, ensuring a restful night's sleep. While we're glad to know that your overall experience was positive, we regret the inconvenience caused by the noise from the air conditioning unit. Rest assured, our maintenance team will address this issue to ensure a more enjoyable stay for our future guests. We appreciate your feedback and hope to have the opportunity to welcome you back for an even more pleasant stay. In the spirit of hospitality, James Breazeale, General Manager

8/10 – Gut

Vanessa

Aufenthalt von 3 Nächten im April 2024
Antwort von De'Lane am 10. Mai 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back soon.

10/10 – Hervorragend

Jaylon

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 20. Apr. 2024
Dear Jaylon, It was a pleasure having you as our guest at Hyatt Place Houston / Downtown. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.In the spirit of hospitality, James Breazeale, General Manager

8/10 – Gut

Barbara

Gut: Sauberkeit
Aufenthalt von 2 Nächten im April 2024
Antwort von GENERAL MANAGER am 18. Apr. 2024
Dear Barbara, Thank you for your kind rating. We are glad that we exceeded most of your expectations and that you loved your time at our hotel. Thank you again for taking the time to share your experience, and we look forward to many more visits to Hyatt Place Houston / Downtown. In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

Cynthia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay was excellent. Walking distance to Minute Maid Park and restaurants. Staff was friendly, knowledgeable about the area and how to get around. Breakfast was good.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 17. Apr. 2024
Dear Cynthia, We are delighted your stay at Hyatt Place Houston / Downtown was perfect in every way and that our convenient location and fantastic associates made it more memorable. We are also glad you were able to start your day right with our complimentary delicious breakfast. Thank you once more for your kind review. Please come back and see us again soon. In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

ROBERT

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff. Bar reasonably priced.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Robert, Thank you for posting your review of Hyatt Place Houston / Downtown. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your complimentary remarks. We strive to provide an extraordinary guest experience in a contemporary, luxury setting, and we appreciate you acknowledging our efforts. It was a pleasure to have you as our guest, and we hope you will revisit us soon.In the spirit of hospitality, James Breazeale, General Manager

8/10 – Gut

Victor

Aufenthalt von 1 Nacht im April 2024
Antwort von De'Lane am 4. Mai 2024
We deeply value your feedback. It was a pleasure to host you, and we look forward to welcoming you back with the same warmth and hospitality in the future.Thank you once again for choosing us.

10/10 – Hervorragend

Tori

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The MOD gave us a GREAT dinner option. We loved it. Staff is super friendly and inviting. Rooms are perfect size and very clean.
Aufenthalt von 1 Nacht im April 2024
Antwort von Azur am 14. Apr. 2024
Dear Tori,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed your stay with us. Your kind words mean a lot to our team. We hope to welcome you back again soon!Best regards,Azur'Gallery Host (HYATT PLACE)

10/10 – Hervorragend

Carla

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 4. Mai 2024
Dear Carla, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Hyatt Place Houston / Downtown.In the spirit of hospitality, James Breazeale, General Manager

8/10 – Gut

Elizabeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the location for an Astros game. We grabbed a list of walkable places to eat when we checked it. That was awesome. Breakfast was great. Good variety of things to pick from.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 13. Apr. 2024
Dear Elizabeth, Thank you for the terrific review! We are pleased everything went great for you during your visit and that our fantastic location made it even better. We are pleased you had an outstanding visit and that you were able to start your day off right with our complimentary breakfast. Thank you for choosing Hyatt Place Houston / Downtown. We look forward to hosting you again soon.In the spirit of hospitality, James Breazeale, General Manager

2/10 – Ungenügend

STEVEN

Aufenthalt von 2 Nächten im April 2024
Antwort von James Breazeale, General Manager am 30. Apr. 2024
Dear Steven, Thank you for rating your recent stay. Our goal is to provide every guest with an outstanding stay. Therefore, we sincerely apologize for any difficulties you may have experienced while a guest at our hotel. We hope you will give us another chance to provide you with the hospitality and service you should always expect from us. We hope to see you again soon.In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

cambria hoffman

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We enjoyed our stay …the valet guys were wonderful!!!
Aufenthalt von 4 Nächten im April 2024
Antwort von GENERAL MANAGER am 9. Apr. 2024
Dear Cambria, We are flattered by your generous review of Hyatt Place Houston / Downtown. It is very kind of you to recognize our devoted valet staff for their service. We look forward to having you as our guest again whenever your travels bring you back to the area. In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

Sherri

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very easy to find!! Great breakfast and the staff is super friendly and helpful!
Aufenthalt von 2 Nächten im April 2024
Antwort von GENERAL MANAGER am 9. Apr. 2024
Dear Sherri, We appreciate the time you have taken to share your comments regarding your stay at Hyatt Place Houston / Downtown. We are glad you enjoyed your visit and appreciate your comments about our delicious breakfast and convenient location. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We all look forward to your return visit!In the spirit of hospitality, James Breazeale, General Manager

8/10 – Gut

Rachel

Aufenthalt von 2 Nächten im März 2024
Antwort von GENERAL MANAGER am 9. Apr. 2024
Dear Rachel, Thank you for your kind rating. We are glad that we exceeded most of your expectations and that you loved your time at our hotel. Thank you again for taking the time to share your experience, and we look forward to many more visits to Hyatt Place Houston / Downtown. In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

Alvis

Aufenthalt von 5 Nächten im März 2024
Antwort von James Breazeale, General Manager am 27. Apr. 2024
Dear Alvis, Thank you for your outstanding rating! We are glad that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. It was a pleasure hosting you, and we look forward to many more visits to Hyatt Place Houston / Downtown. In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

Christina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to Minute Maid park!
Aufenthalt von 2 Nächten im April 2024
Antwort von De'Lane am 3. Apr. 2024
It is approximately a 15-minute walk from the hotel entrance.

10/10 – Hervorragend

JUNI

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
If you’re going to an event at Minute Maid Park - this is the place to stay
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 2. Apr. 2024
Dear Juni, Thank you for the terrific review! We are pleased everything went great for you during your visit and that our fantastic location made it even better. Thank you for choosing Hyatt Place Houston / Downtown. We look forward to hosting you again soon.In the spirit of hospitality, James Breazeale, General Manager