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Bewertungen von Hotel Ylem

3.5 out of 5
Hotel Ylem
8080 S Main St, Houston, TX

Bewertungen

8,6

Hervorragend

882 von insgesamt 1648 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
431 von insgesamt 1648 Gästebewertungen haben eine Bewertung von 8 - Gut" "
185 von insgesamt 1648 Gästebewertungen haben eine Bewertung von 6 - Okay" "
94 von insgesamt 1648 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
56 von insgesamt 1648 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,8/10

Personal & Service

8,0/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Anh

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very unique hotel decor. Part of the hotel is under renovation so I see some inconsistencies in amenities. For examples, different in room phone types, bathroom countertop, no toilet paper holder in the room I was in, etc.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Henry Travis/ Agm am 22. Mai 2024
I apologize for the inconsistent of our property but we are working daily to change our hotel to make it better for our guests!

4/10 – Schlecht

Shala

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
During my first stay at the Ylem, I was blown away by the aesthetics and the staff members. However, this time was VERY different, the staff was not so welcoming I had to get dressed in the bathroom because my room wasn't ready (mind you the bathroom was so humid and hot), after returning I was placed in a wet humid room with no door frames, no baseboards, no lamps, no water, it was very odd it seemed as if it had flooded. I asked the staff member before checkout and she explained they were remodeling; however, I feel that should be expressed before someone pays to stay because it was a terrible stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Henry Travis/ Agm am 22. Mai 2024
My apologies we are working to make the hotel better on a daily basis. I will address these issues with my staff and hope you give us another chance to make it better for you !

6/10 – Okay

WILMA

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Hotel is very dated including furniture. The shower leaks all over bathroom so keep from happening, I pressed my self against wall which made it feel like you are taking shower with water hose.
Aufenthalt von 1 Nacht im März 2024
Antwort von Henry Travis/ Agm am 22. Mai 2024
We are working to make it better!

10/10 – Hervorragend

MIHAI

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Henry Travis/ Agm am 22. Mai 2024
Thank you for your response.

8/10 – Gut

Sandra

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Near a Kroger Walgreens restaurants at walking distance and near by parks to take kids if you have any. It was excellent 👍 no construction while we were there April 28. Front staff was accommodating and hears one out! Breakfast space was very decorated and food was an okay variety. Will come back again when in Houston
Aufenthalt von 1 Nacht im April 2024
Antwort von Henry Travis/ Agm am 6. Mai 2024
Thank you we really appreciate it you staying with us and look forward to hosting you again!

10/10 – Hervorragend

Sheila C

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Henry Travis/ Agm am 6. Mai 2024
Thank you we really appreciate it you staying with us and look forward to hosting you again!

10/10 – Hervorragend

Terri

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Henry Travis/ Agm am 6. Mai 2024
Thank you we really appreciate it you staying with us and look forward to hosting you again!

8/10 – Gut

Sharon, BATON ROUGE

Gut: Sauberkeit
Aufenthalt von 2 Nächten im April 2024
Antwort von Henry Travis/ Agm am 6. Mai 2024
Thank you we really appreciate it you staying with us and look forward to hosting you again!

6/10 – Okay

marco, Torino

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Al buffet colazione mancava sempre qualcosa... la ragazza non riusciva a rifornire caffè, succhi, uova...
Aufenthalt von 3 Nächten im April 2024
Antwort von Henry Travis/ Agm am 6. Mai 2024
Thank you we really appreciate it you staying with us and look forward to hosting you again!

2/10 – Ungenügend

Elizabeth M.

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Henry Travis/ Agm am 6. Mai 2024
Thank you we really appreciate it you staying with us and look forward to hosting you again!

4/10 – Schlecht

Jacque

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Property seemed old and in need of a renovation. Nothing special like I would expect in a "boutique" hotel. Room was clean but could hear doors slamming and people up and down the hallways. Beds and pillows were not comfortable. I would not recommend.
Aufenthalt von 1 Nacht im April 2024

4/10 – Schlecht

Dustin

Geschäftlich gereist, Mit dem Partner gereist
I first want to say that we travel to Houston often for my wifes stage 4 cancer treatment like many others. We were excited about this place because of its uniqueness. It lived up to the hype on that. The staff was super friendly and attentive. The beds were average and the pillows were horrible. The construction was loud when my wife was trying rest after appointments. The kicker was that there was no hot water 2 mornings in a row. That was a deal breaker for us. We wanted it to work so bad. But no such luck.
Aufenthalt von 3 Nächten im April 2024

4/10 – Schlecht

Carl L Walton

Aufenthalt von 3 Nächten im April 2024
Antwort von Henry Travis/ Agm am 22. Mai 2024
Thank you for your response.

6/10 – Okay

Carl

Verbesserungswürdig: Ausstattung
The property is undergoing repairs and renovations. Had I know, i would have never stayed there.
Aufenthalt von 1 Nacht im April 2024

4/10 – Schlecht

John

Mit dem Partner gereist
Room not ready on time. Door key did not work. No chair in room. Bathroom door trim not completed. Breakfast horrible. Checked out a day early loosing money.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Jerri

Gut: Zustand der Unterkunft
Nice place
Aufenthalt von 2 Nächten im April 2024

2/10 – Ungenügend

Indraneel

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Richard

Gut: Sauberkeit und Zustand der Unterkunft
The staff was great. The new renovation looks great. The breakfast was awesome and had real breakfast options.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

ALEKSANDR

Gut: Sauberkeit und Zustand der Unterkunft
Very cool and very unique per room
Aufenthalt von 1 Nacht im April 2024
Antwort von Henry Travis/ Agm am 19. Apr. 2024
Thank you for staying with us we hope your stay was pleasant and look forward to you coming back!

10/10 – Hervorragend

Justyna

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Henry Travis/ Agm am 19. Apr. 2024
Thank you for staying with us we hope your stay was pleasant and look forward to you coming back!

8/10 – Gut

Gilrose

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
The AGM and the front desk staff were very helpful and accommodating. Wonderful customer service!!!
Aufenthalt von 9 Nächten im April 2024
Antwort von Henry Travis/ Agm am 19. Apr. 2024
Thank you for staying with us we hope your stay was pleasant and look forward to you coming back!

10/10 – Hervorragend

Bruce

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Customer service was great the rooms are clean and comfortable. Love the fact the food places are in walking distance.
Aufenthalt von 1 Nacht im April 2024
Antwort von Henry Travis/ Agm am 19. Apr. 2024
Thank you for staying with us we hope your stay was pleasant and look forward to you coming back!

6/10 – Okay

Doris, Laredo

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Henry Travis/ Agm am 19. Apr. 2024
Thank you for staying with us we hope your stay was pleasant and look forward to you coming back!

10/10 – Hervorragend

Emily

Aufenthalt von 1 Nacht im April 2024
Antwort von Henry Travis/ Agm am 6. Mai 2024
Thank you we really appreciate it you staying with us and look forward to hosting you again!

10/10 – Hervorragend

Shelia

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Very great service and pleasant staff.
Aufenthalt von 1 Nacht im April 2024
Antwort von Henry Travis/ Agm am 19. Apr. 2024
Thank you for staying with us we hope your stay was pleasant and look forward to you coming back!

8/10 – Gut

Rachel

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
The decorating is unique & interesting.The staff is polite & helpful. The complementary breakfast is good, & it’s very close to the medical center. Ylem is an older property, & there is a bit of a musty smell. If you are sensitive to smells, you might want to bring an air freshener of some sort. The pillows are tiny, so I will be bringing my own pillow next time. The price is reasonable. I would not stay here for a vacation, or “romance”, but it’s good if you have to be at the medical center, & don’t want to spend a lot, or pay extra for parking. A lot of the nicer places in the area charge for parking.
Aufenthalt von 1 Nacht im März 2024
Antwort von Henry Travis/ Agm am 10. Apr. 2024
Thank you for your response we are doing our best daily to improve our property!

4/10 – Schlecht

Nijah

Mit der Familie gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Property is under construction
Aufenthalt von 6 Nächten im April 2024
Antwort von Henry Travis/ Agm am 19. Apr. 2024
Thank you for staying with us we hope your stay was pleasant and look forward to you coming back!

4/10 – Schlecht

Mariana

Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
I was initially excited about this charming looking and not expensive hotel, but it really didn’t live up to expectations even though my expectations were pretty basic. The first night I was there, the hot water in that room’s bathroom was not working. So cold shower it was. That same night at around midnight, someone must’ve confused my room with theirs and they tried to enter my room. For some reason, their key actually worked, so they must’ve double booked it or something. The only reason the door didn’t fully open was because I had the latch on it. But the fact that a strangers room key actually managed to open my door was terrifying. I did not feel safe that night. I spoke with the front desk the next morning and they were very apologetic and switched my room (which had hot water thankfully). But I was not offered any compensation for the mishaps and safety breaches of the first night. They are quick to charge you for incidentals upon check-in, but if the hotel messes up, no compensation is offered. Very disappointing experience unfortunately. The hotel was also undergoing renovations and you could hear everything going on in the halls, so it got quite noisy.
Aufenthalt von 2 Nächten im April 2024
Antwort von Henry Travis/ Agm am 10. Apr. 2024
I do apologize again for the inconvenience and the experience you had with us. I will be reaching out to you via email.

10/10 – Hervorragend

Karl

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Henry Travis/ Agm am 10. Apr. 2024
Thank you for response we hope to have you stay with us again.

6/10 – Okay

Curtis

Mit dem Partner gereist
Gut: Ausstattung
Under Construction 🏗
Aufenthalt von 1 Nacht im April 2024
Antwort von Henry Travis/ Agm am 10. Apr. 2024
Thank you for response we hope to have you stay with us again.

2/10 – Ungenügend

Douglas

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Simply do not recommend this hotel at ANY Price…this place is Hotel hell. Hotels under a complete renovation and yet there is NO MENTION that you are stay at a hotel under renovation—— it should be CLOSED until staff/standards and repairs and remodeling is completed. Room we were given was clearly a room that had NOT BE RENOVATED YET. And staff could care less about the condition of room or dirtyness of the room and facility in general. Bedding Hair in bed Mattresses so old they have permanent 3 in / 4 deep impressions in them Stains on pillow and pillow protectors stains mattress Had to change own sheets Pillows so small they where barely size of soccer ball Overall room: Room smelled of mold Bath tike cracked out side tub to cut your feet on Tub drain rusted badly. Windows seals failed decades ago to where they can not be even seen through. Windows vapor seals are broken on ALL WINDOWS for what appears to be Years and years such that the inside of windows are overgrown with bacteria/ mold growths that make the windows almost opaque such that you can even see through them.. Drywall falling off the wall and ceiling where leak in bathroom above above 115 was not patched or repaired Carpet stained and dirty and need replacing again years ago. Overall facility: No business center - existed but was a completely filled with boxes and remodeling debris and junk. Broken auto glass in parking lot and grass area 50 old toilets and tubs stacked all over parking lot
Aufenthalt von 2 Nächten im April 2024
Antwort von Henry Travis/ Agm am 10. Apr. 2024
Thank you for your response. We are working daily to improve our hotel.

8/10 – Gut

Ernestina

Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Jaz

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The front desk ladies and gentlemen were beyond nice always had a smile and cracked some jokes. Staff was friendly and made sure I was taken care of .
Aufenthalt von 3 Nächten im April 2024
Antwort von Henry Travis/ Agm am 7. Apr. 2024
We appreciate your business, and we look forward to you staying with us in the near future!

8/10 – Gut

Janelle

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Denise

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very comfortable, clean and staff is great. Great price, close to MD Anderson, they provide transportation to and from the Clinic.
Aufenthalt von 1 Nacht im April 2024
Antwort von Henry Travis/ Agm am 7. Apr. 2024
We appreciate your business and look forward to you visiting us again. Have a wonderful day!

8/10 – Gut

Nathaniel

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I like the location to and from the medical center.
Aufenthalt von 1 Nacht im April 2024
Antwort von Henry Travis/ Agm am 7. Apr. 2024
That is true we offer shuttle service Mon- Fri 7am-7pm would love to have you stay with us again!

10/10 – Hervorragend

Coley

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Henry Travis/ Agm am 7. Apr. 2024
We appreciate your business and look forward to you staying with us again in the near future!

6/10 – Okay

Liliana

Gut: Sauberkeit
Aufenthalt von 2 Nächten im März 2024
Antwort von Henry Travis/ Agm am 10. Apr. 2024
Thank you for response we hope to have you stay with us again.

10/10 – Hervorragend

Vanessa

Aufenthalt von 1 Nacht im März 2024
Antwort von Henry Travis/ Agm am 19. Apr. 2024
Thank you for staying with us we hope your stay was pleasant and look forward to you coming back!

10/10 – Hervorragend

Ruth

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Cute little spot. Very clean and quiet and was conveniently located for our destination. Super comfortable as well. The only thing I would change is the size of the pillows, they were quite small but not enough of an issue to keep us from staying there again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Janae Hotel Ylem FD am 28. März 2024
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

8/10 – Gut

Anding, Fremont

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Good location, a lot of restaurants around it.
Aufenthalt von 1 Nacht im März 2024
Antwort von Janae Hotel Ylem FD am 28. März 2024
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

6/10 – Okay

Martha

Aufenthalt von 2 Nächten im März 2024
Antwort von Janae Hotel Ylem FD am 26. März 2024
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

10/10 – Hervorragend

Jazmyn

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
10/10
Aufenthalt von 1 Nacht im März 2024
Antwort von Jana'e Hotel Ylem FD am 25. März 2024
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

10/10 – Hervorragend

Aurora

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Jana'e Hotel Ylem FD am 25. März 2024
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

10/10 – Hervorragend

Chun-Li

Aufenthalt von 1 Nacht im März 2024
Antwort von Henry Travis/ Agm am 19. Apr. 2024
Thank you for staying with us we hope your stay was pleasant and look forward to you coming back!

2/10 – Ungenügend

Kimberlee

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This place is extremely dirty! Sheets had stains & bathroom had marks and stains as well! DO NOT WASTE YOUR MONEY THIS PLACE IS VERY Deceiving!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jana'e Hotel Ylem FD am 23. März 2024
Thank you for choosing Hotel Ylem as your home away from home! It seems as if we have missed the mark to meet your expectations and have room for improvement. Thank you for your feedback and bringing these things to our attention. We apologize for your experience will address each issue to ensure a better stay for our guests! Please reach out to us directly with more information as we would love to investigate the details. We do hope you choose to stay with us again so that we can show you the true meaning of hospitality!

8/10 – Gut

Jennifer

Mit der Familie gereist
Gut: Zustand der Unterkunft
The staff was very friendly
Aufenthalt von 1 Nacht im März 2024
Antwort von Misha D. am 20. März 2024
Jennifer, Thank you for choosing Hotel Ylem as your choice for accommodations! We are glad that you enjoyed your stay and the friendly staff. We do hope to serve you again for any future reservations.

10/10 – Hervorragend

Lexi

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Our bathtub had a lot of rust in it but other than that it was a very pleasant stay!! there was a good shuttle service to the NRG stadium (although the driver drove a bit wild!) and the front desk staff were all very nice. There were also people being very loud till about 3 am but it was a weekend.
Aufenthalt von 1 Nacht im März 2024
Antwort von Jana'e Hotel Ylem FD am 18. März 2024
Lexi, thank you for leaving your wonderful feedback of your most recent stay. We have shared your comments with the team, and we will be using your comments to improve moving forward. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

10/10 – Hervorragend

Jessica

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Such a cute hotel that provided free breakfast with various options. There is a very cute bar as well that has many options of liquors. The beds were comfortable the rooms were spacious. Very pleased with our stay. We came during the Rodeo which is literally walking distance to the NRG stadium. The hotel provided a free shuttle to and from the rodeo which was amazing! The only con was that they currently have some limited parking due to remodeling and also due to high volume or traffic for the rodeo. Over all this exceeded my needs and I will definitely be staying there anytime I go to the NRG stadium for future events.
Aufenthalt von 1 Nacht im März 2024
Antwort von Jana'e Hotel Ylem FD am 18. März 2024
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

8/10 – Gut

Lisa

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Jana'e Hotel Ylem FD am 19. März 2024
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!