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Bewertungen von Country Inn & Suites by Radisson, Houston Intercontinental Airport East, TX

3 out of 5
Country Inn & Suites by Radisson, Houston Intercontinental Airport East, TX
20611 U.S. 59, Humble, TX

Bewertungen

7,6

Gut

426 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
249 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
133 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
82 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
111 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,4/10

Personal & Service

7,6/10

Ausstattung

7,8/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Franz

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Gerne wieder
Aufenthalt von 1 Nacht im März 2023
Antwort von Mary am 3. Apr. 2023
We are so glad you enjoyed your stay! We hope to see you again in the future!

10/10 – Hervorragend

Andreas

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Zwar direkt an der Autobahn aber super alles zu erreichen
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Mary am 15. Juli 2022
Hi, thank you Andreas we appreciate your feedback.

8/10 – Gut

Juan

Mit einer Gruppe gereist
Good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Tarynn am 12. Mai 2024
We are so glad you enjoyed your stay with us! We hope to see you again in the future!

10/10 – Hervorragend

Charles H

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was very friendly: from the front desk clerk to the woman handling the breakfast. The staff made it feel like I was at a country hotel and very welcoming.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Mary am 11. Mai 2024
We are so glad you enjoyed your stay with us! We hope to see you again in the future!

10/10 – Hervorragend

Miguel angel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was easy and convenient
Aufenthalt von 2 Nächten im April 2024
Antwort von Mary am 7. Mai 2024
Thank you for taking the time to give us your review.

6/10 – Okay

Keith

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was good. Breakfast was not as good as it should have been.
Aufenthalt von 3 Nächten im April 2024
Antwort von Mary am 7. Mai 2024
Thank you for choosing to stay with us. We do apologize about the breakfast, but we are happy to know you still enjoyed your stay and our staff.

2/10 – Ungenügend

Guillermo

Verbesserungswürdig: Personal & Service
The lady in the front counter at night shift was in a very bad mood. Very rude and had an attitude.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mary am 30. Apr. 2024
We are sad to hear that we didn't meet your expectations for your stay. Thank you for leaving a review we will address these issues. We hope to have the opportunity to leave a better impression in the future.

8/10 – Gut

Kenneth León

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Mary am 30. Apr. 2024
We are so glad you enjoyed your stay with us! We hope to see you again in the future!

10/10 – Hervorragend

Melanie

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient location for travelling to the airport. There was a mall and many restaurants within walking distance. They were also very accommodating for us as we arrived much earlier than check in time and even gave us a ride to the mall! However, it is right next to the highway so it’s pretty loud there!
Aufenthalt von 1 Nacht im April 2024
Antwort von Mary am 30. Apr. 2024
We are so glad you enjoyed your stay with us! We hope to see you again in the future!

4/10 – Schlecht

LATONIA

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Was dirty, had to switch rooms, water was running out brown in the sink and tub, the light was flickering, and there was not a phone in the room. Definitely wouldnt be staying again. The lady that checked ne in was great.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mary am 26. Apr. 2024
We are sad to hear that we didn't meet your expectations for your stay. Thank you for leaving a review we will address these issues. We hope to have the opportunity to leave a better impression in the future.

10/10 – Hervorragend

Charly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was clean, good place and comfortable.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mary am 26. Apr. 2024
Thank you for taking the time to give us your review.

4/10 – Schlecht

Ryan

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Care am 24. Apr. 2024
We're sorry to hear that we did not meet your expectations during your stay with us. We would love to hear some feedback from you.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Tarynn am 22. Apr. 2024
We are so glad you enjoyed your stay with us! We hope to see you again in the future!

10/10 – Hervorragend

Camelia

Aufenthalt von 4 Nächten im April 2024
Antwort von Mary am 11. Mai 2024
Thank you for taking the time to give us your review.

6/10 – Okay

Sanjuana

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Mary am 19. Apr. 2024
Thanks for taking the time to give us your review.

8/10 – Gut

Joan

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly check in staff it was a late check in. Great stop for passing through . We were on a short business trip. Overall a great stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Patrick am 11. Apr. 2024
Thank you for choosing the Humble Country Inn and Suites.

6/10 – Okay

Gary

Aufenthalt von 1 Nacht im April 2024
Antwort von Mary am 7. Mai 2024
Thank you for taking the time to give us your review.

2/10 – Ungenügend

Susan

Mit einer Gruppe gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We did not stay there as they advertised a shuttle service an when we arrived there was none.
Aufenthalt von 1 Nacht im April 2024
Antwort von D Holmes am 6. Apr. 2024
We do offer shuttle service however it is based on availability.

10/10 – Hervorragend

Nakeida

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was absolutely amazing Thank you so much for your very generous hospitality
Aufenthalt von 3 Nächten im März 2024
Antwort von Tarynn am 3. Apr. 2024
We are so glad you enjoyed your stay with us! We hope to see you again in the future!

2/10 – Ungenügend

Enrique

Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
You lied about the breakfast.
Aufenthalt von 4 Nächten im März 2024
Antwort von Mary am 2. Apr. 2024
We're sorry to hear that your stay with us was not satisfactory. We would love to hear your feedback on how we can continue to improve our service.

8/10 – Gut

Jenetta

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
My overall experience at this property was great. Breakfast was excellent. The property as well as my room was clean. The indoor pool was open however we didn’t utilize that area but glad to know we could have. The fire alarm went off very early one morning & disturbed my sleep & also scared me. Other than that small incident, I enjoyed my stay & I will definitely book again.
Aufenthalt von 2 Nächten im März 2024
Antwort von D Holmes am 5. Apr. 2024
Thanks for taking the time to give us a review.

8/10 – Gut

Mirian

Mit der Familie und kleinen Kindern gereist
Gut: Zustand der Unterkunft
Todo muy bien solo el agua se la alberca muy sucia :( y no pude meter an mis niños :( y no tenían plancha para la ropa :( de ay en adelante todo muy bien !! El desayuno no tuvimos oportunidad de degustarlo
Aufenthalt von 2 Nächten im März 2024
Antwort von Country Inn and Suites am 25. März 2024
Thank you for choosing to stay with us. We do apologize about the pool,but are happy to know you still enjoyed your stay. We hope you choose again for your next stay!

8/10 – Gut

Valeti

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Just ok Room needs more updating but overall ok
Aufenthalt von 4 Nächten im März 2024
Antwort von Tarynn am 26. März 2024
Thanks for leaving a review, we appreciate your feedback. Thank you for staying with us!

6/10 – Okay

Brian

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The place looks run down compared to other Country Inn and Suites I stayed at. The carpets are dirty and yellow stains on the bed sheets. The breakfast was not very good. I would not stay here again and wish I stayed at others places of similar value. Nothing was horrible but nothing was great.
Aufenthalt von 1 Nacht im März 2024
Antwort von Tarynn am 26. März 2024
We are sad to hear that we didn't meet your expectations for your stay. Thank you for leaving a review we will address these issues. We hope to have the opportunity to leave a better impression in the future.

10/10 – Hervorragend

Angela

Aufenthalt von 4 Nächten im März 2024
Antwort von Tarynn am 13. Apr. 2024
We are so glad that you enjoyed your stay with us! We hope to see you again in the future!

6/10 – Okay

CHRISTIAN

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
There is no shuttle and that is why i booked Just a few personell and cleaning roo mintió third day ??? Really ?
Aufenthalt von 2 Nächten im März 2024
Antwort von D Holmes am 19. März 2024
Thanks for the review. The shuttle is based on availability.

8/10 – Gut

Gabriela, Garland

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Mary am 17. März 2024
Thanks for the review and we look forward to your return.

10/10 – Hervorragend

Magdalena, Alton

Aufenthalt von 3 Nächten im März 2024
Antwort von Mary am 2. Apr. 2024
We are glad you enjoyed your stay with us! We hope to see you again in the future!

10/10 – Hervorragend

Michael

Aufenthalt von 1 Nacht im März 2024
Antwort von Country Inn and Suites am 25. März 2024
Thank you for your stay and for the review. We look forward to seeing you in the future!

10/10 – Hervorragend

Sharon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von D Holmes am 5. Feb. 2024
Thanks for the review and we look forward to your return.

8/10 – Gut

isabelle

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von D Holmes am 5. Feb. 2024
Thanks for the review and we look forward to your return.

10/10 – Hervorragend

Kunihiro

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von D Holmes am 5. Feb. 2024
Thanks for the review and we look forward to your return.

2/10 – Ungenügend

Tracie, Louisville

Mit einer Gruppe gereist
The lady at the front desk was great but I contacted the property twice and was assured even a name of driver but when I landed there was no shuttle service and I had to pay an Uber $22.00 to get to the hotel. I’m pretty furious
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mary am 17. März 2024
We apologize for the inconvenience you faced with the lack of shuttle service at the time. Hotel management has addressed this issue. We hope to have an opportunity to leave a better impression in the future

4/10 – Schlecht

Shannon

Mit der Familie gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Disappointed
The entire hotel was without warm water so no showers for us. Were not offered a discount let alone told there was no warm water available.
Aufenthalt von 1 Nacht im November 2023
Antwort von Customer Care am 22. Nov. 2023
We apologize for the inconvenience you faced during your stay with us. Hotel management has been made aware of this issue and it will be addressed promptly.

4/10 – Schlecht

Maureen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bummer
I booked this hotel because it was close to the airport and had a free shuttle. There was no shuttle because they didn’t have a driver. I slept $50 on Uber to get back and forth. I would have stayed somewhere else if I had known the shuttle would be unavailable.
Aufenthalt von 1 Nacht im November 2023
Antwort von D Holmes am 20. Nov. 2023
Thanks for taking the time to give us your feedback.

8/10 – Gut

Simon

Mit einer Gruppe gereist
Gut: Sauberkeit und Ausstattung
Reasonable place to stay and handy to airport area. Was clean and comfortable. Staff were good, but check in was a bit painful as the reception guy was struggling with a new system. Overall a good hotel.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von D Holmes am 4. Nov. 2023
Thanks for sharing your thoughts of your stay.

8/10 – Gut

Cody

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von D Holmes am 28. Okt. 2023
Thanks for the review.

10/10 – Hervorragend

TERUKO HAYDEE

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mary am 26. Okt. 2023
We are so glad you enjoyed your stay with us! We hope to see you again in the future!

8/10 – Gut

Juan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fue muy conveniente para mí porque estaba cerca de donde tenía una reunión
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Mary am 26. Okt. 2023
We are so glad you enjoyed your stay with us! We hope to see you again in the future!

6/10 – Okay

darrin

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mary am 26. Okt. 2023
We're sorry you didn't enjoy your stay with us. We would love to hear your feedback in order to further improve our services.

10/10 – Hervorragend

Dionna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mary am 26. Okt. 2023
We are so glad you enjoyed your stay with us! We hope to see you again in the future!

6/10 – Okay

monte

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tarynn am 8. Nov. 2023
We're sorry to hear that your stay with us was not satisfactory. We would love to hear your feedback on how we can continue to improve our service.

6/10 – Okay

becky

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von D Holmes am 6. Nov. 2023
Thanks for the review.

6/10 – Okay

becky

Pro- Property was close to airport Staff were pleasant, however looked like customers rather than staff. Company should give uniforms or have dress code. Con- hotel is right next to a very busy freeway at all hours Hotel is old, water tap in tub ran water the entier stay. Staff
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mary am 26. Okt. 2023
We apologize for the inconvenience you faced due to the highway noise. Our goal is to provide guests with a comfortable and easygoing stay. Hotel management has been made aware and will address these issues promptly. We hope to have an opportunity to leave a better impression in the future.

10/10 – Hervorragend

Jesus

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mary am 17. Okt. 2023
We are so glad you enjoyed your stay with us! We hope to see you again in the future!

6/10 – Okay

Claire

Mit der Familie gereist
Gut: Komfort des Zimmers
Good location
The hotel is in a good location for shopping and that is why we picked it. We were caught a bit off guard when we found out the shuttle from the airport doesn’t run during all airport hours, it runs like 7 am to 3 pm, but not completely sure of these times so you would want to check if needing a shuttle.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von MARY am 16. Okt. 2023
We are glad you enjoyed your stay with us! We hope to see you again in the future! We do apologize for the inconvenience you experienced with the shuttle.

6/10 – Okay

Heather

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Don’t stay if you need a free shuttle
This hotel advertised that it had free airport shuttle but it was not available to pick us up or drop us off. We had to use a taxi and Uber. This was an extra cost that we didn’t expect.
Aufenthalt von 3 Nächten im September 2023
Antwort von Tarynn am 5. Okt. 2023
We apologize for the inconvenience you faced with the lack of shuttle service at the time. Hotel management has addressed this issue. We hope to have an opportunity to leave a better impression in the future

10/10 – Hervorragend

Elizabeth

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Shuttle is the best option to be pick up & leave at the hotel . Should be at the day because of limitation hours. Shopping mall, Costco , Restaurants are basically 5 min . Is a good option if you wants to be near the airport. Personnel are great and facilities are in good condition. Love the pool inside.
Aufenthalt von 4 Nächten im September 2023
Antwort von Tarynn am 3. Okt. 2023
We are so glad you enjoyed your stay with us! We hope to see you again in the future!

10/10 – Hervorragend

LUCAS

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great option.
I've stayed at this hotel twice (Feb & Sep 2023) and the expering was quite similar. Conveniently located - about a 10-minute Uber trip to the airport. I believe the price is fair and poses a good cost/benefit ratio. Comparable price alternatives rarely provide the same combination of: cleanliness, comfort, location and pretty decent breakfast, which included protein (scrambled eggs & hamburgers), carbos (bread options, waffle, muffins...) & dairy (milk, yogurt...). I had an issue with the airline losing my luggage and had to have them delivered at the hotel. The staff was supportive in understanding the case and giving me notice immediately after the luggage was delivered.
Aufenthalt von 1 Nacht im September 2023
Antwort von Tarynn am 3. Okt. 2023
We are so glad you enjoyed your stay with us! We hope to see you again in the future!

8/10 – Gut

Bridget

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Location was great. Large mall (Deerbrook) with tons of food and shopping less than 5mins drive away. Was too hot to walk so can't say walking distance. First room we were given the door couldn't be properly shut. They gave us a new one without any query. Rooms and corridors need renovating, but cleaning seems to happen round the clock which was great. Beds were comfy, all the amenities you need including body wash, hair dryer, microwave, fridge, tea and coffee, TV in bedroom and living space. Nice big windows but lots of traffic noise at night. Breakfast also good, varied and filling. Really enjoyed the stay.
Aufenthalt von 5 Nächten im September 2023
Antwort von Tarynn am 3. Okt. 2023
We are so glad you enjoyed your stay with us! We hope to see you again in the future!