Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
806 von insgesamt 1176 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
806
207 von insgesamt 1176 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
207
96 von insgesamt 1176 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
96
40 von insgesamt 1176 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
40
27 von insgesamt 1176 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
27
9,2/10
Sauberkeit
9,2/10
Personal & Service
8,8/10
Ausstattung
8,8/10
Zustand der Unterkunft
8,8/10
Umweltfreundlichkeit
Bewertungen
4/10 – Schlecht
Flora
4. Nov. 2023
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Flora
Aufenthalt von 1 Nacht im November 2023
8/10 – Gut
Susanna
7. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Susanna
Aufenthalt von 6 Nächten im September 2023
10/10 – Hervorragend
Alessandra
19. Sept. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Exzellent!
Alessandra
Aufenthalt von 9 Nächten im September 2023
10/10 – Hervorragend
Richard
Mit dem Partner gereist
21. Aug. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's a beautiful hotel and right on Waikiki Beach. Everything is perfect, nothing intrusive, you are completely free.
Richard
Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Experience Team am 22. Aug. 2023
Aloha Richard, Mahalo for reviewing your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are thrilled to know our prime location was ideal for you and that you had a relaxing time while you were here. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
10/10 – Hervorragend
Susanne
Mit der Familie gereist
14. Juli 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Still an outstanding hotel in the heart of Waikiki
Susanne
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Guest Experience Team am 19. Juli 2023
Aloha Susanne, Mahalo for taking the time to share your experience at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. Everything we do is designed to provide a revitalizing experience for our guests filled with Hawaiian hospitality; therefore, we are pleased that we exceeded your expectations. It was our pleasure to accommodate you, and we look forward to seeing you again whenever your travels bring you this way.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
6/10 – Okay
Osswald
4. Juni 2023
Osswald
Aufenthalt von 1 Nacht im Juni 2023
10/10 – Hervorragend
Shawn
Mit dem Partner gereist
27. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great!
Shawn
Aufenthalt von 2 Nächten im Mai 2024
10/10 – Hervorragend
Rebecca
Mit dem Partner gereist
27. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were all very friendly. You cannot beat the view and the location!
Rebecca
Aufenthalt von 2 Nächten im Mai 2024
10/10 – Hervorragend
John
Mit einer Gruppe gereist
25. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was our privilege to stay at the 1st Lady of Waikiki. The staff was super friendly and helpful. The on site gym was terrific for a quick workout. The Pineapple sorbet at the poolside cafe was delicious and I wish I had some now! 😎
John
Aufenthalt von 3 Nächten im Mai 2024
10/10 – Hervorragend
Loren
25. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and nice
Loren
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Experience Team am 26. Mai 2024
Aloha Loren, Mahalo for reviewing your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. Maintaining a high standard of cleanliness and comfort for our guests is a top priority, and we are thrilled to know that we met your expectations in this regard. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
10/10 – Hervorragend
DARINDA
Mit einer Gruppe gereist
25. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I couldn’t have asked to stay in a more lovely hotel! The rocking chairs under the banyon trees was one of my favorite things. Listening to the waves, the music, and the birds was amazing. We rented a cabana which was absolutely wonderful! I highly recommend!
DARINDA
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Guest Experience Team am 26. Mai 2024
Aloha Darinda, Mahalo for posting a review of your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. It is wonderful to know that you loved the rocking chairs under the banyan trees and enjoyed the serene experience of listening to the waves, music, and birds. We are also glad you had a great time renting a cabana and found it to be a highlight of your visit. Your high recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay in the future.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
10/10 – Hervorragend
Ruby
25. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ruby
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Experience Team am 26. Mai 2024
Aloha Ruby, Mahalo for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We hope to have the pleasure of doing so again on your next visit to Honolulu.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
10/10 – Hervorragend
TOMOKO
24. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
TOMOKO
Aufenthalt von 5 Nächten im Mai 2024
10/10 – Hervorragend
Kazuhiro
24. Mai 2024
息子の結婚式で利用
最高でした
Kazuhiro
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 25. Mai 2024
Aloha Kazuhiro, Mahalo for taking the time to share your experience at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach, and for choosing us to host your son's wedding. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the area. Mahalo,Guest Experience TeamMoana Surfrider, A Westin Resort & Spa
10/10 – Hervorragend
Hal
23. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property is first class so why do they provide industrial course toilet paper?
Hal
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Experience Team am 24. Mai 2024
Aloha Hal, Mahalo for the gracious rating of Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate your generous compliments, and we are pleased you enjoyed your stay. Your specific feedback has been noted, and we would love to see you again in the future. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
8/10 – Gut
HIROAKI
23. Mai 2024
HIROAKI
Aufenthalt von 6 Nächten im Mai 2024
10/10 – Hervorragend
Rob
21. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect location and property design. Not having access to the balcony was the only drawback. If you send me a gift card or discount I’ll be back soon!
Rob
Aufenthalt von 4 Nächten im Mai 2024
2/10 – Ungenügend
Suthep
20. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Suthep
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Executive Office am 22. Mai 2024
Aloha Suthep, We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectations. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.Mahalo,Hotel Executive Office,Moana Surfrider, A Westin Resort & Spa
10/10 – Hervorragend
Fannai
20. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel, friendly and helpful staff. Amazing beachfront view. Convenient shopping for local and luxury brands. Walking distance to a variety of great restaurants!
Fannai
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Experience Team am 21. Mai 2024
Aloha Fannai, Mahalo for posting a review of your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are thrilled to know our prime location was ideal for you and that you were impressed with our beautiful property and cordial associates. It was our pleasure accommodating you, and we look forward to your next visit with us.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
10/10 – Hervorragend
Julie
Mit dem Partner gereist
18. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love this hotel! We’ve stayed here many times and will continue coming back.
Julie
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 19. Mai 2024
Aloha Julie, Mahalo for taking the time to share your experience at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are thrilled to know you love our property and have enjoyed your stay with us. Your continued support means the world to us, and we can not wait to welcome you back for many more wonderful visits.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
6/10 – Okay
Americo
15. Mai 2024
Clean
Americo
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Guest Experience Team am 16. Mai 2024
Aloha Americo, Mahalo for posting a review of your stay with us. We are glad to know you were impressed with the cleanliness of our property and that overall you had a pleasant time while you were here. However, we regret if we missed meeting any of your expectations. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
10/10 – Hervorragend
Claudia, Las Vegas
Mit der Familie gereist
14. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Service
Claudia
Aufenthalt von 1 Nacht im Mai 2024
8/10 – Gut
david
14. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
beware...the hotel room balconies are closed...no fresh air
david
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Experience Team am 15. Mai 2024
Aloha David, Mahalo for staying at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. While we are glad you liked your overall time with us, we are sorry for the inconvenience caused due to the lack of balcony usage during your stay. We hope you will give us another chance to earn your perfect rating in the future.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
8/10 – Gut
Lauren, Lake Forest
Mit dem Partner gereist
13. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was great. Pool is tiny, and yes the beach is right there but of course its over crowded because you have all the people and 3 boats that park right there on the sand.
Lauren
Aufenthalt von 4 Nächten im Mai 2024
6/10 – Okay
Kevin
Mit dem Partner gereist
11. Mai 2024
Had a king bed on 3rd floor and street noise was an issue. Also had problems with AC breaking down. Pool is small and very so so. Back deck area is nice but chairs on beach would have been nice. Price Fixe at the restaurant wasn’t what we were looking for
Kevin
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Experience Team am 14. Mai 2024
Aloha, Kevin, Mahalo for sharing your thoughts with us. We were disappointed to read about the issues you had with the air conditioning unit in your guestroom. We will address this appropriately, as our goal is always to provide a relaxing experience to our guests. Furthermore, we are sorry for the noise disturbances you encountered and for the frustrations this caused. We are grateful for your patience, and we want you to know our front desk is always available to help make you as comfortable as possible. We appreciate all of your feedback as we are always looking for ways to improve. We hope you will consider us for your next visit to the area and allow us the opportunity to better your stay.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
8/10 – Gut
Julia
Mit dem Partner gereist
11. Mai 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
This is an iconic and gorgeous property, the staff are incredible and it is right on the beach which is rare. That said- spring for an ocean view room. We didn’t see any reviews saying otherwise and we regret it. It was so. Noisy. Do not get a city view room for this reason if you wish to sleep.
That and unfortunately the balcony’s were all under construction- this was super disappointing and could’ve been disclosed better prior to our stay.
Julia
Aufenthalt von 8 Nächten im April 2024
Antwort von Guest Experience Team am 12. Mai 2024
Aloha Julia, Mahalo for being our guest at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are pleased that we could provide you with an enriching stay. We appreciate your generous comments regarding our attentive associates and unbeatable beachfront location. However, we are sorry for the noise issues that disturbed you while you were here. Please know our front desk associates are always available to help make your stay as comfortable as possible. Moreover, it is disappointing to hear about the inconvenience caused due to the lack of balcony usage during your stay. Mahalo for all the feedback that helps us strengthen our guest experience on all levels. We hope you will choose us again so we can welcome you back to the seamless stay you deserve.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
10/10 – Hervorragend
ana
11. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
its the staff that make the difference and the location .
ana
Aufenthalt von 3 Nächten im Mai 2024
8/10 – Gut
Andrew
10. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Andrew
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Experience Team am 11. Mai 2024
Aloha Andrew, We are pleased your stay was enjoyable, and we are grateful for your nice rating. All of us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach look forward to your next visit.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
10/10 – Hervorragend
james
Mit der Familie gereist
9. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice but parking was awful
james
Aufenthalt von 7 Nächten im April 2024
8/10 – Gut
JOEL, New York
Mit einer Gruppe gereist
9. Mai 2024
Gut: Personal & Service und Zustand der Unterkunft
Very center of waikiki
JOEL
Aufenthalt von 3 Nächten im April 2024
8/10 – Gut
Hyun jin
8. Mai 2024
Gut: Sauberkeit und Personal & Service
Hyun jin
Aufenthalt von 5 Nächten im April 2024
Antwort von Guest Experience Team am 10. Mai 2024
Aloha Hyun, All of us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
6/10 – Okay
kayo, nissin-city
8. Mai 2024
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
kayo
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Experience Team am 10. Mai 2024
Aloha Kayo, We appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have a second chance to provide you with the stay you deserve soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
2/10 – Ungenügend
MAKIKO
7. Mai 2024
MAKIKO
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Experience Team am 27. Mai 2024
Aloha Makiko, Mahalo for rating your stay. Our team strives to ensure an exceptional experience for each guest. We are very sorry for not meeting your expectations. We hope you will give us another opportunity to show you our hospitality and prove that we truly value your patronage.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
10/10 – Hervorragend
Carol
Mit dem Partner gereist
6. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel itself is absolutely beautiful, the staff are all so incredibly friendly and attentive, and the Banyan tree/pool area looking out to Waikiki is breathtaking! Thank you for a wonderful honeymoon!
Carol
Aufenthalt von 5 Nächten im Mai 2024
10/10 – Hervorragend
AYAKO
6. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
AYAKO
Aufenthalt von 5 Nächten im April 2024
Antwort von Guest Experience Team am 10. Mai 2024
Aloha Ayako, Mahalo for letting us know your visit to Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
10/10 – Hervorragend
Hyejin
5. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was awesome
Hyejin
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Experience Team am 6. Mai 2024
Aloha Hyejin, Mahalo for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach, and we look forward to seeing you again soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
8/10 – Gut
Jaime
4. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Jaime
Aufenthalt von 5 Nächten im April 2024
10/10 – Hervorragend
Samuel
Mit der Familie gereist
3. Mai 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
h
Samuel
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Experience Team am 4. Mai 2024
Aloha Samuel, Mahalo for choosing Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach, and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
10/10 – Hervorragend
Robert Alan, New Harford
2. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Robert Alan
Aufenthalt von 7 Nächten im April 2024
8/10 – Gut
MOTOKO
2. Mai 2024
Gut: Sauberkeit und Personal & Service
MOTOKO
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Experience Team am 3. Mai 2024
Aloha Motoko, We appreciate your gracious rating about your stay at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. It means a lot for us to learn that we met all of your expectations. Mahalo for being our guest, and we look forward to a future visit.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
10/10 – Hervorragend
Lovely Irish
30. Apr. 2024
Lovely Irish
Aufenthalt von 3 Nächten im April 2024
10/10 – Hervorragend
Mark Anthony, LUBBOCK
Mit der Familie und kleinen Kindern gereist
30. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staffs are so nice from the front desk, bell service, pool attendants, housekeeping and the dining staff. Special mention to Samson from the front desk for being so nice and accommodating when we told him we are celebrating our daughter’s birthday during our stay. Kudos to all the staff! Mahalo Westin Moana.
Mark Anthony
Aufenthalt von 4 Nächten im April 2024
Antwort von Guest Experience Team am 1. Mai 2024
Aloha Mark, Mahalo for being our guest at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach, and for making us a part of your daughter's birthday celebration. It is lovely to know you had an enriching stay and that our intuitive associates helped to enhance your visit. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
10/10 – Hervorragend
Julia
Mit der Familie gereist
29. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, amazing service, delicious breakfast buffet. I would definitely recommend this hotel to my friends!
Julia
Aufenthalt von 7 Nächten im April 2024
6/10 – Okay
Sophie
27. Apr. 2024
Sophie
Aufenthalt von 4 Nächten im April 2024
Antwort von Guest Experience Team am 18. Mai 2024
Aloha Sophie, We hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
6/10 – Okay
Jong Myeon
Mit dem Partner gereist
25. Apr. 2024
Verbesserungswürdig: Zustand der Unterkunft
Old, small room size, dancing at night in lobby everyday.
Jong Myeon
Aufenthalt von 6 Nächten im April 2024
Antwort von Guest Experience Team am 26. Apr. 2024
Aloha Jong, Mahalo for taking the time to leave your comments. While we wish you had a better experience as our guest, we are grateful for feedback that helps us improve. As a historic resort, we, unfortunately, cannot change anything in regard to the size of our rooms. It is disappointing to know we did not meet your expectations during your stay. We do hope to have the opportunity to welcome you back to provide the true Moana "First Lady, First Class" stay. During your next visit, we recommend rooms in our Tower Wing with larger, more spacious guestrooms and a balcony overlooking vibrant Waikiki or Waikiki Beach. Mahalo once more for sharing your experience and providing us with helpful information that can further enhance our services going forward.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
10/10 – Hervorragend
Taro
Mit der Familie gereist
25. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Guest Experience Team am 27. Apr. 2024
Aloha Taro, Mahalo for posting a review of your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. Your continued loyalty means the world to us, and we are grateful for the opportunity to host you during your visits. We are sorry to read your favorite balcony was under construction during your recent stay, but we are glad our team provided you with a coupon to make up for the inconvenience. We are also happy you love our location and interior. We can not wait to welcome you back for another memorable stay, and we will do our best to ensure that your next visit is just as fantastic as the ones before.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
6/10 – Okay
Stephen
Mit der Familie gereist
23. Apr. 2024
Gut: Sauberkeit und Personal & Service
pool only open during the daytime. a hot tub should be included. balconies not open currently . potential guests should be informed when making reservation
Stephen
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Experience Team am 24. Apr. 2024
Aloha Stephen, Mahalo for reviewing your stay with us. We apologize for any inconvenience caused by the pool's operational hours and the concerns you had with the hot tub. We are also sorry for any disappointment caused by their current closure. We will work on ensuring that potential guests are informed about any limitations or changes to our amenities when making reservations. Your feedback is valuable to us as we strive to enhance the guest experience, and we appreciate your input. We hope to have the opportunity to welcome you back in the future and provide you with an improved and enjoyable stay.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
10/10 – Hervorragend
Chris
21. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our second stay at the Moana Surfrider, and a welcome return. I was happy to have reserved a room in the old building proper, which exudes a wonderful mix of classic history and modern luxury. Walkable is an understatement, with the beach on one side and Waikiki’s shopping and eating immediately opposite. Facilities were immaculate and staff welcoming and helpful. Particularly enjoy the restaurants and bar under the banyan tree - hard to beat that ambience. Look forward to visiting again!
Chris
Aufenthalt von 3 Nächten im April 2024
10/10 – Hervorragend
Tomas, Bloomingdale
Mit dem Partner gereist
21. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
xxx
Tomas
Aufenthalt von 5 Nächten im April 2024
Antwort von Guest Experience Team am 23. Apr. 2024
Aloha Tomas, Mahalo for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it is nice to hear that you had an enjoyable stay at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We'd love to host you again someday for another great visit.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
10/10 – Hervorragend
Florabelle
Mit dem Partner gereist
21. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location , walkable to the beach, Friendly & very helpful staffs
Florabelle
Aufenthalt von 7 Nächten im April 2024
Antwort von Guest Experience Team am 22. Apr. 2024
Aloha Florabelle, Mahalo for chosing to stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are glad you enjoyed our unbeatable beachfront location just steps from the breathtaking shores of Waikiki beach and within walking distance of Honolulu's most beloved shopping, dining and entertainment attractions. We are also excited to share your kind remarks with our associates. They are committed to enhancing each guest's visit with exceptional Hawaiian hospitality, and we appreciate your recognition of their service. We value your business and look forward to seeing you again soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa