- Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Called 3 hours before check in to advise of arrival time we still had to call and wait 10 minutes eventually a lady that gave us the keys and said in broken german 3rd floor elevator broken and left. Room booked was a double with one bed an breakfast what we got was an out dated dirty room with two beds on opposite sides of the room it stunk of old cigarette smoke. BREAKFAST WAS NOT SERVERD. WE PAID FOR NOTHING. The bathroom was run down an the shower door and would not close the fuxture was broken the shower internally was mouldy both on the walls and floor to the point where my wife would'nt use it. Spiders and spider webs in the corners. Above the beds there are helogen bulbs used simply sticking out of the fixtre no protection or glass use catuion as they are extremely hot and dangerously placed about 40 cm above the bed I burnt my hand turning the light off and had to run it under cold water ( especially for children this is very dangerous). In the morning the cleaning lady came into our room while we were sleeping without knocking she did say sorry but it schocked us as we were asleep . We would never stay here again and most definitely not reccomend it to anyone