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Bewertungen von Jazz Service Suites by Sanguine

2 out of 5
Jazz Service Suites by Sanguine
Jazz Service Suites, Jalan Seri Tanjung Pinang, George Town, Penang

Bewertungen

5,6
1 von insgesamt 5 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
1 von insgesamt 5 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 5 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 5 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 5 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5,6/10

Sauberkeit

2,0/10

Personal & Service

6,0/10

Ausstattung

5,0/10

Zustand der Unterkunft

6,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

MF

Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

CHEEYONG

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
[1 - Deception] With my online rental conditions are seriously inconsistent with the use of said Upgrade 3 rooms in the accommodation unit, has not told us is a different neighborhood different buildings. The actual unit room for me is booked next to the community of miscellaneous residential neighborhoods, the local people are well aware of the two neighborhoods grade completely different levels. -Booking Hotel: Jazz Service Suites by Sanguine -Actual room given to me: i-Santorini *Through other residents of that floor of Santorini, I learned that the local unit that rented my accommodation was less than half of the price that I paid, which is a very serious crime of deception! [2-Agent Attitude] As the check-in is the Chinese New Year's Eve afternoon, myself is to give the maximum understanding to the agent. However, according to the booking information sent by Expedia can not be contacted, called many times, the result of the need for local family members to use WhatsApp to contact. And many more agent problems I stopped here due to not enough space here. [3- Full of small cockroaches！ 1) The number of cockroaches in the unit was simply disgusting and chilling! The small ones were the size of a sesame seed and the big ones were the size of two peanuts. Some of the cockroaches got into my backpack, and I saw small cockroaches coming out of my backpack when I was traveling in my friend's car. I apologized to my friend and paid him MYR500 for washing and disinfecting.
Aufenthalt von 4 Nächten im Februar 2024

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

ATSUMI

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
近くのスーパーまで歩いて行けるのでとても便利です。 セキュリティの人も親切でした！英語が通じない人もいますが、みなさん優しい！
Aufenthalt von 4 Nächten im März 2023

2/10 – Ungenügend

Teik Wai

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
CANCEL UPON ARRIVAL - DO NOT BOOK HERE!
Upon checking in at 11pm with my young children, I was told to call the agent. The agent then told me there is NO UNIT for me to stay in even though I fully paid for the suite via hotels.com. The agent then told me nothing much he can do as there are no more rooms available. He hung up the phone on me and when I called back, he told me that there are no more rooms no matter how hard I try. He then offer me somewhere else which I do not know what place is that. He then offer no apologies except emphasizing that he will refund me. IT WAS 11pm at night and I HAVE NO ROOMS!! I had to scramble for another hotel in the middle of the night. With irresponsible agent and place like this, I will no longer trust this site anymore.
Aufenthalt von 2 Nächten im Januar 2020