Suite, 1 Schlafzimmer | Eigene Küche | Wasserkocher mit Kaffee-/Teezubehör, Wasserkocher
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Bewertungen von Hutton Central Hotel By PHC

3 out of 5
Hutton Central Hotel By PHC
128A Jalan Transfer, George Town

Bewertungen

7,8

Gut

6 von insgesamt 18 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
7 von insgesamt 18 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 18 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 18 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 18 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

8,4/10

Personal & Service

8,0/10

Ausstattung

9,0/10

Zustand der Unterkunft

Bewertungen

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Washing machine with dryer function is very useful for laundry needs.
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von Grace Wong am 23. Jan. 2020
Dear Guest, Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Grace Wong Revenue Manager

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really enjoyed my stay. Highly recommended.
Aufenthalt von 1 Nacht im September 2019
Antwort von Grace Wong am 10. Okt. 2019
Dear Guest, Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager

10/10 – Hervorragend

NATASHA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2019

8/10 – Gut

wan hallena

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Place is convenient to main areas in Penang, however it can get very loud and noisy at night. Also a bit inconvenient with parking as there is no provided parking space
Aufenthalt von 2 Nächten im Februar 2019
Antwort von PHC Hotel Team am 19. März 2019
Warmest Greetings from Penang Hotel Collection! Thank you for the wonderful review, Wan Hallena! Whilst we note that overall you have enjoyed your stay in Penang Hotel Collection, we have taken note of your feedback in regards to areas for improvement. We indeed take your feedback seriously as it serves to be part of our continuous effort to improve further and constantly provide excellent service to all valued guests. For your info, you may park your vehicle on public car park on Jalan Hutton or Jalan Arrifin which is walking distance to the hotel. We hope to have the pleasure of welcoming you back in the near future. Best regards, PHC Hotel Team

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Very nice rooms. Close to Jalah Penang. My wife and I were probably allergic to the detergent used to clean sheets...we both experienced itch after lying in bed - NOT bug bites. Also last day water pressure in room was pretty much down to zero. Flushing toilets was a 15 mins challenge as it will take 15 mins to refill tank. Forget about taking a shower!
Aufenthalt von 4 Nächten im Dezember 2018
Antwort von PHC Hotel Team am 29. Apr. 2019
Warmest Greetings from Penang Hotel Collection! Thank you for your review! We acknowledge your feedback in regards to areas that require greater attention. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. We hope to have the opportunity to welcome you back in the near future. Best regards, PHC Hotel Team

10/10 – Hervorragend

Mohamed

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2018

8/10 – Gut

JamesBok, Singapore

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Dear Sir/Mdm, Upon checking-in the hotel, I was being told that the room charges had been charged to my credit card & they couldn’t reverse to payment by Cash over at the hotel counter. Despite that I informed them that I’ve made my booking thru your website and have indicated that I will take the option of paying the full amount in Cash(not credit card). I had communicated with the hotel reservation staff (upon check-in) & insisted for payment made by cash. Why was there a miscommunication in between the Expedia & the Hutton Central II hotel? I am very upset the way it has been handled & am looking forward a satisfactory explanation for the screw up.
Aufenthalt von 4 Nächten im November 2018
Antwort von PHC Hotel Team am 1. Apr. 2019
Warmest Greetings from Penang Hotel Collection! Thank you for your review, JamesBok! We apologise for the communication issue and have ensure to review with the team the issue highlighted for immediate improvement, sincere apologies once again. We indeed take your feedback seriously as it serves to be part of our continuous effort to improve further and constantly provide excellent service to all valued guests. We hope to have the pleasure of welcoming you back in the near future. Best regards, PHC Hotel Team

2/10 – Ungenügend

Sun, Malaysia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
LOUD TECHNO HEAVY BASS MUSIC FROM DISCO BELOW THE ROOM UNTIL 4AM. THINK TWICE BEFORE YOU BOOK.
Aufenthalt von 1 Nacht im November 2018
Antwort von PHC Hotel Team am 1. Apr. 2019
Warmest Greetings from Penang Hotel Collection! Thank you for your review, Sun! We apologise for the prompt action from our staff that not taken and have ensure to review with the team the issue highlighted for immediate improvement, sincere apologies once again. We indeed take your feedback seriously as it serves to be part of our continuous effort to improve further and constantly provide excellent service to all valued guests. We hope to have the pleasure of welcoming you back in the near future. Best regards, PHC Hotel Team

6/10 – Okay

Holidaymaker, UK

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Modern, spacious room with master bedroom and spacious living area with sofa bed, kitchenette & enclosed shower room. Hotel open 5 months so everything clean and new. Our room 128F was located above the loud hotel karaoke bar that continued til the early hours of the 2 mornings we stayed. Not good, especially with family. Also the traffic noise from Jalan Transfer was noisy as you are located on the corner of a cross roads particularly when the buses go by, you feel them as well as hear them! Overall, a good base for exploring on foot or catching the bus. Staff are aware of the Karaoke noise which has been passed on to Management
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von PHC Hotel Team am 1. Apr. 2019
Warmest Greetings from Penang Hotel Collection! Thank you for the wonderful review, Holidaymaker! Whilst we note that overall you have enjoyed your stay in Penang Hotel Collection, we have taken note of your feedback in regards to areas for improvement. We indeed take your feedback seriously as it serves to be part of our continuous effort to improve further and constantly provide excellent service to all valued guests. We hope to have the pleasure of welcoming you back in the near future. Best regards, PHC Hotel Team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von PHC Hotels Management am 11. Okt. 2018
Dear Sir/Madam, Thanks for your positive rating. We are looking forward to your return stay with us. Have a wonderful day.

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Störande karaoke
Hotellet var superfint och fräscht! Sköna sängar, bra utrymme och ett eget kök som gjorde det möjligt att laga egen frukost. Vi blev väldigt positivt överraskade då vi inte förväntat oss något särskilt. Dock låg rummet ovanpå en karaokebar som höll igång till klockan 04 både fredag och lördag. Volymen var extremt hög och vi kunde inte sova trots öronproppar, hörlurar med högsta volym och kudde över huvudet.. Heeelt otroligt att de ens kan ha kvar sitt hotell där! Vi fick ingen info om detta innan och de påstod att de inte kunde göra något åt saken förutom att vi fick byta rum till ett som var aningen bättre. Så upplevelsen gick verkligen från superbra till oacceptabelt dåligt över en natt.
Aufenthalt von 3 Nächten im September 2018
Antwort von PHC Hotel Management am 27. Sept. 2018
Dear Sir/Madam, Thanks for your feedback and we truly apologize for your recent experience with us. We are improving to reduce the noise level from downstairs. Looking forward to your return stay

8/10 – Gut

Jac, Malaysia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2018
Antwort von PHC Hotels Management am 20. Sept. 2018
Dear Sir/Madam, Thank you for staying with PHC Hotels - Hutton Central II Hotel. We are looking forward to serving you again soon. Have a nice day!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good stay but very disturbing at night
It's a brand new apartment, spacious, 5 star quality, but it's a nightmare after night as there are several karaoke rooms at downstairs, non stop tormenting noisy until 3am every night!
Aufenthalt von 1 Nacht im September 2018
Antwort von PHC Hotels Management am 13. Sept. 2018
Dear Sir/Madam, Thanks for your feedback. We have taken measures to reduce the noise level from downstairs. Looking forward to your return stay.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Brand new, spacious but extremely noisy at night
This place is more like an apartment than a hotel. The reception is at downstairs, easy to get hold of. The room is spacious and brand new, 3 star price with 4 star facilities. Can't fault it at all for it's services. Only big complaint is there are a few karaoke rooms at downstairs which play super loud music, worst singing skills that disturbing the whole building. They don't stop making the noise until 2am. Extremely annoying! l
Aufenthalt von 1 Nacht im September 2018
Antwort von PHC Hotels Management am 13. Sept. 2018
Dear Sir/Madam, Thanks for your feedback and we are improving to reduce the noise level from downstairs. Looking forward to your return stay.

10/10 – Hervorragend

ENRIQUE ANTONIO

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfecto
Hotel perfecto para la estacia en George Town. Cerca de todo incluso del bus del aeropuerto.
Aufenthalt von 2 Nächten im August 2018
Antwort von PHC Hotels Management am 30. Aug. 2018
Dear Guest, Thank you for your stay with us. Looking forward to serving you soon. Best regards, PHC Hotels Management

6/10 – Okay

Verifizierter Reisender

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Price vs quality is good
The suite are great, around 80sqm close to main attractions of George town. When we arrived there was a birthday party down stairs and the noise was incredible however the next evening was fine. This is my 5th tome to Penang and to be honest for what you pay is really not bad. The only complaint is the staff, didn't clean the room, extra blanket for extra person never bought to the room, Wi-Fi didnt work and none of the amenities was refilled, no hot water to shower. But what do you expect for the price. I probably saw if you don't mind the above them it's 100% fine to book
Aufenthalt von 2 Nächten im Juli 2018
Antwort von PHC Hotels Management am 30. Aug. 2018
Dear Guest, Thanks for your feedback and we are sorry for your recent experience with us. We are continuously improving ourselves to provide better service. We are looking forward to serving you again and ensuring you a better experience. Thank you.

8/10 – Gut

Jeff

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2018