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Bewertungen von Rocky Mountain Hotel & Conference Center

3 out of 5
Rocky Mountain Hotel & Conference Center
1701 N Lake Ave, Estes Park, CO

Bewertungen

6,8
494 von insgesamt 2116 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
551 von insgesamt 2116 Gästebewertungen haben eine Bewertung von 8 - Gut" "
451 von insgesamt 2116 Gästebewertungen haben eine Bewertung von 6 - Okay" "
338 von insgesamt 2116 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
282 von insgesamt 2116 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,8/10

Sauberkeit

7,4/10

Personal & Service

6,4/10

Ausstattung

6,2/10

Zustand der Unterkunft

6,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Anke

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolle Unterkunft. Gerne wieder.
Antwort von Anthony am 29. Juli 2023
Thank you for the feedback, we will address any issues wit our staff!

8/10 – Gut

Monika

Gut: Sauberkeit und Personal & Service
Gut gelegenes Hotel. Etwas abgewohnt, aber okay. Mit kleinem Kühlschrank und Mikrowelle. Leider auch ein Zimmer mit Verbindungstür gehabt, was dann ziemlich laut werden kann. Preis/Leistung in der Lage passt.
Aufenthalt von 2 Nächten im September 2022
Antwort von Anthony am 3. Okt. 2022
Thank you for the feedback we will address this with staff!

6/10 – Okay

Courtney

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Check in was easy and the property is pet friendly, which is much appreciated. But, I wish the website would have noted they are renovating. There wasn't any breakfast, which I've kind of come to expect when staying at a "conference center". Overall though, it was priced fair and near several restaurants.
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Christian

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was charged for a room I did not stay in.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ines Adame am 25. Mai 2024
Thank you for taking the time to leave us a review. We strive to be the best and want to make sure all guests are satisfied with their stay. We apologize for the inconvenience about the room charge. If you gave us a call to let us know you were not making it we would have made a note in your reservation.

10/10 – Hervorragend

Dayton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Ines Adame am 22. Mai 2024
Thank you for taking the time to leave us a review. We strive to be the best. We want to make sure all guests are happy and comfortable with their stay. We are very happy to hear you enjoyed your experience with us, and we hope to see you again on your next Estes park trip.

4/10 – Schlecht

Carl

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
TV didn’t work took a day to fix
Aufenthalt von 5 Nächten im Mai 2024
Antwort von -Connor am 20. Mai 2024
Thank you for taking a minute to leave us a review about your stay. We understand the hotel did not quite meet your expectations and are working on making the necessary adjustments for future stays. There are a lot of positive changes coming soon to the hotel and we hope you keep us in mind on all future travels to Estes Park. The views from our hotel are amazing and we love sharing them! Safe travels and best regards!

4/10 – Schlecht

Alejandra

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Amber am 20. Mai 2024
Hi Alejandra,Thank you for taking a minute to leave us a review about your stay. We understand the hotel did not quite meet your expectations and are working on making the necessary adjustments for future stays. There are a lot of positive changes coming soon to the hotel and we hope you keep us in mind on all future travels to Estes Park. The views from our hotel are amazing and we love sharing them! Safe travels and best regards!

6/10 – Okay

Renee

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Amber am 19. Mai 2024
Hi Renee, Thank you for taking a minute to rate our hotel! We really enjoyed having you stay with us and want you to know that some exciting changes will be happening at our hotel within the next year! Please keep us in mind for your traveling needs in Estes! The views from our hotel are amazing and we love sharing them! Kind regards and safe travels!

10/10 – Hervorragend

Larry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Thwy are working on remodeling . But looking good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ines Adame am 19. Mai 2024
Thank you for taking the time to leave us a review. We strive to be the best and want to make sure all guests are happy with your stay. Again, thank you for taking the time to leave us a review. We hope to see you again on your next Estes park trip.

10/10 – Hervorragend

Lauren

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hanna am 15. Mai 2024
Dear Lauren, Thank you for taking the time to review your recent stay with us at Rocky Mountain Hotel. We hope to welcome you back to Estes Park very soon! Warm Regards,Hanna + The Rocky Mountain Team

10/10 – Hervorragend

April

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice rooms. Good pool and nice lobby with couches and fireplace.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ines Adame am 13. Mai 2024
Thank you for taking the time to leave us a review. We strive to be the best and want to make sure all guests are happy and satisfied with their stay. We are very happy to hear that you enjoyed the pool, lobby, and our room!! Again, thank you for taking the time and we hope to see you again on your next Estes park trip.

10/10 – Hervorragend

Pamela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Same reasons as other review
Aufenthalt von 1 Nacht im April 2024
Antwort von -Connor am 10. Mai 2024
Thank you Pamela for taking the time to review The Rocky Mountain Hotel and Conference Center. We are glad you enjoyed your stay with us and provided our staff with friendly conversation and excitement about the renovation and new management. We look forward to seeing you and yours on your next stay in Estes Park.

10/10 – Hervorragend

Alfredo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Game room and it wuz clean
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Ines Adame am 9. Mai 2024
Thank you for taking the time to leave us a review. We strive to be the best and want to make sure all guests are comfortable and happy with their stay. We are very happy to hear that you enjoyed our game room, and our cleanliness. Again, thank you and we hope to see you again on your next Estes Park trip.

6/10 – Okay

Hakan

Mit dem Partner gereist
Gut: Personal & Service
The rooms are not really quiet, and since they allow pets you may hear a lot of noise from the next room. Otherwise, it is in a decent location with easy access to everything. The lake is close by.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hanna am 1. Mai 2024
Good morning Hakan,I hope this message finds you well! I appreciate your feedback regarding your recent stay at Rocky Mountain Hotel. If there is a convenient time this week, I would love to schedule a phone call to discuss some of the things we may improve on and specific items that affected your experience. Should your travels bring you back to Estes Park, we would like to extend a repeat guest discount. Please feel free to reach out directly. Have a wonderful week & thank you again for your patronage. Warm Regards,Hanna RinehartExperience Executive

10/10 – Hervorragend

Rich, Chino Valley

Mit Haustieren gereist, Geschäftlich gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Love this place. But a lot of construction going on and had to move My rooms which was very difficult to do. I was there a week and half and they started painting the side I was on but didn’t want my car painted so I had to move. Pain in the butt. Maybe hook us up with a good deal and we will for sure return. But as I was told construction will be going on for over a year.
Aufenthalt von 7 Nächten im April 2024
Antwort von Hanna am 1. Mai 2024
Good morning Rich,I hope this message finds you well! I appreciate your feedback regarding your recent stay at Rocky Mountain Hotel. If there is a convenient time this week, I would love to schedule a phone call to discuss some of the things we may improve on and specific items that affected your experience. Should your travels bring you back to Estes Park, we would like to extend a repeat guest discount. Please feel free to reach out directly. Have a wonderful week & thank you again for your patronage. Warm Regards,Hanna RinehartExperience Executive

2/10 – Ungenügend

Dana

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Hanna am 1. Mai 2024
Good morning Dana,I hope this message finds you well! I appreciate your feedback regarding your recent stay at Rocky Mountain Hotel. If there is a convenient time this week, I would love to schedule a phone call to discuss some of the things we may improve on and specific items that affected your experience. Should your travels bring you back to Estes Park, we would like to extend a repeat guest discount. Please feel free to reach out directly. Have a wonderful week & thank you again for your patronage. Warm Regards,Hanna RinehartExperience Executive

4/10 – Schlecht

Suzette

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Stayed two nights. Site is outdated and currently under remodeling. Garbage in stairwell smelled of something rotting for 24 hours. The floor in the room was dirty and sticky. There was only one trash can in room, none in the bathroom. No tissue in the bathroom. Shower door wouldn't stay closed and was hung incorrectly/backwards. Bathroom door stuck. Construction crew appeared to be staying at hotel and played loud music outside until 10:30 PM on Friday night. Went to use the hot tub on Saturday. While in it an employee put a hose in the tub to add more water. Had to tell the front desk that the hot tub was overflowing. Drain on floor near hot tub wasn't working, and created a puddle. Hot tub had to warm back up after cold water added. Floors around property are slick tile, so a slipping hazard.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hanna am 29. Apr. 2024
Good Morning Suzette,I hope this message finds you well! I appreciate your detailed feedback regarding your recent stay at Rocky Mountain Hotel. If there is a convenient time this week, I would love to schedule a phone call to discuss some of the things we may improve on and specific items that affected your experience. Should your travels bring you back to Estes Park, we would like to extend a repeat guest discount. Please feel free to reach out directly. Have a wonderful week & thank you again for your patronage. Warm Regards,Hanna RinehartExperience Executive

8/10 – Gut

Mary

Mit Haustieren gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
They were renovating and they had painting materials and boards all over my entrance into my room, which wasn't safe for my dogs
Aufenthalt von 1 Nacht im April 2024
Antwort von Hanna am 29. Apr. 2024
Dear Mary, I hope this message finds you well! I appreciate your feedback regarding your recent stay at Rocky Mountain Hotel. If there is a convenient time this week, I would love to schedule a phone call to discuss some of the things we may improve on and specific items that affected your experience. Should your travels bring you back to Estes Park, we would like to extend a repeat guest discount. Please feel free to reach out directly. Have a wonderful week & thank you again for your patronage. Warm Regards,Hanna RinehartExperience Executive

2/10 – Ungenügend

Philipp

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The whole experience was horrible. The rooms were dirty and stunk shower doors wouldn’t stay closed. No staff to be found most of the time rude people in the pool area that were working on the hotel using the pool area very inconvenient to get to the room upstairs because the elevator was not working. Would not recommend for anyone to go there. It was overpriced for what you got.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hanna am 29. Apr. 2024
Good morning Philipp,I hope this message finds you well! I appreciate your detailed feedback regarding your recent stay at Rocky Mountain Hotel. If there is a convenient time this week, I would love to schedule a phone call to discuss some of the things we may improve on and specific items that affected your experience. Should your travels bring you back to Estes Park, we would like to extend a repeat guest discount. Please feel free to reach out directly. Have a wonderful week & thank you again for your patronage. Warm Regards,Hanna RinehartExperience Executive

8/10 – Gut

Dana

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The hotel was nice but they are currently remodeling. The restaurant was closed.
Aufenthalt von 1 Nacht im April 2024
Antwort von Connor am 28. Apr. 2024
Dana thank you for taking the time to give us feedback on your experience at the hotel. Yes, we are under new remodel and new management and while I don't know for sure about the plan for the restaurant, there will be a lot of changes and things to look forward to on your next stay with us.

6/10 – Okay

jammie

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Connor am 28. Apr. 2024
Thank you Jammie for your feedback on the Rocky Mountain Hotel and Conference Center in Estes Park. Our new management team and the current on site team are working hard to better the experience for all our guests. We hope to see you again on your next trip to Estes Park

8/10 – Gut

Carter

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The property is being taken over by new owners. The head desk person Travis was amazing. He changed our room to a suite with a hot tub(hotel hot tub broken) lovely king size bed. He was helpful, kind and efficient!! The stay would have been a disaster without his help. Thank you Travis!!!!!
Aufenthalt von 2 Nächten im April 2024
Antwort von Connor am 28. Apr. 2024
Thank you for your feedback on the Rocky Mountain Hotel and Conference Center as well as mentioning the new ownership and Front Desk Attentiveness. We are very proud to be remodeling and are excited for the growth with our new management team.

4/10 – Schlecht

Jason

Aufenthalt von 2 Nächten im April 2024
Antwort von Connor am 28. Apr. 2024
Thank you for your feedback we will address these issues with our team

4/10 – Schlecht

amrutraj

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property is under renovation
Aufenthalt von 2 Nächten im April 2024
Antwort von Hanna am 23. Apr. 2024
Good Morning Amrutraj,I hope this message finds you well. I appreciate you taking the time to review your recent stay with us at Rocky Mountain Hotel in Estes Park. I was sorry to read that your stay was impacted by our ongoing restoration project. If there is a convenient time this week, I would love to schedule a phone call to discuss some of the things we may improve on and specific items that affected your experience. Should your travels bring you back to Estes Park, we would like to extend a repeat guest discount. Please feel free to reach out directly. Have a wonderful week & thank you again for your patronage. Warm Regards,Hanna RinehartExperience Executive

8/10 – Gut

Astrid, Davenport

Gut: Personal & Service
i went on a solo trip and felt fairly safe and comfortable!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hanna am 22. Apr. 2024
Good Morning Astrid, Thank you for taking time to review your recent stay at Rocky Mountain Hotel in Estes Park, CO! We hope to welcome you back very soon! Estes Park is everchanging with new and exciting experiences every season. Have a great day!Kind Regards,Hanna + The Rocky Mountain Team

6/10 – Okay

Karyl

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Connor am 20. Apr. 2024
Thank you for staying with at the Rocky Mountain Hotel and Conference Center. While we go through the renovation process it is the hotels interest to better our guests future stay. Let us know if you have any suggestions for our new management team to improve on. Thank you for staying with us in beautiful Estes Park

8/10 – Gut

Teresa

Aufenthalt von 3 Nächten im April 2024
Antwort von Connor am 6. Mai 2024
Thank you Teresa for taking the time to review the Rocky Moutain Hotel and Conference Center. We are glad that you enjoyed your stay and if you have any suggestions to help us improve our guest experience, please let us know. We will see you and yours on the next trip up to Estes park Colorado!

10/10 – Hervorragend

Johnny

Aufenthalt von 2 Nächten im März 2024
Antwort von -Connor am 5. Mai 2024
Thank you Johnny for taking the time to review The Rocky Mountain Hotel and Conference Center. We are glad your stay with us was satisfactory and we look forward to seeing you again.

8/10 – Gut

Melanie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet, great price and location
Aufenthalt von 4 Nächten im März 2024
Antwort von Connor am 9. Apr. 2024
Melanie, thank you for taking the time to review the Rocky Mountain Hotel and Conference center in Estes Park. As a staff our hotel takes pride in cleanliness, guest experience and customer satisfaction. Let us know it you have any suggestions for us to improve in the future, otherwise we will see you and yours on your next stay with us In Estes Park!

6/10 – Okay

Jennifer Kay

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
The wind whistled through the door all night making it difficult to sleep.
Aufenthalt von 1 Nacht im April 2024
Antwort von Bruce am 8. Apr. 2024
Hello Jennifer,Thank you for contacting Rocky Mountain Hotel and Conference Center Estes Park and giving us a feedback of your experience with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel. It is surely a matter of concern for us to know that your stay did not match up to the quality that we strive to offer to our guests at all times. I apologize for the issue you encountered with your stay. We are exited to announce we have new ownership and are currently working on the hotel.Best RegardsGeorge

8/10 – Gut

Gina

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Connor at the front desk made us feel extremely welcomed. He took time to tell us about the history of the hotel, a little about Estes Park, and changes forthcoming..breakfast in the future. The indoor pool and game room were a huge plus as we had two teenagers and two littles. Connor took our request fir adjoining rooms very serious and was able to accommodate us. Would come back and eager to see if upgrades are in the future for the hotel.
Aufenthalt von 2 Nächten im März 2024
Antwort von Rocky Mountain Hotel & Conference Center am 31. März 2024
Gina, Thank you so much for the review of your stay with us at The Rocky Mountain Hotel & Conference Center. Guest comfort and satisfaction are of the utmost concern to us and our hotel. We are all pleased to hear that your stay with us and our teams hospitality was suitable for you and your family. We cant wait to welcome you again on your next visit to Estes Park!

6/10 – Okay

Andrew

Gut: Personal & Service
Aufenthalt von 2 Nächten im März 2024
Antwort von Rocky Mountain Hotel and Conference Center am 26. März 2024
Thank you for sharing your feedback regarding your stay with the Rocky Mountain Hotel and Conference Center. We are excited to announce we are under new management and exciting changes are coming to the hotel! If your travels ever bring you back this way to Estes we would love to host you again!

8/10 – Gut

andrew

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice, easy stay. We learned they changed management recently and though the common areas and halls are dated, the room was clean and comfortable. Not the Ritz, but perfectly acceptable place to sleep
Aufenthalt von 2 Nächten im März 2024
Antwort von Rocky mountain hotel & conference center team am 25. März 2024
Andrew, Thank you for your feedback and your understanding. We hope to see you again!

10/10 – Hervorragend

Amanda

Gut: Sauberkeit und Personal & Service
Newly remodeled rooms. Very nice and would definitely go back.
Aufenthalt von 2 Nächten im März 2024
Antwort von Rocky Mountain Hotel and Conference Center am 21. März 2024
Thank you so much for your feedback regarding your stay here at the Rocky Mountain Hotel and Conference Center. We are happy to hear you enjoyed your stay and hope you keep us in mind if your travels ever bring you back to Estes Park!

10/10 – Hervorragend

Pamela

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff made it a five star experience!!
Aufenthalt von 4 Nächten im März 2024
Antwort von Rocky mountain hotel & conference center team am 21. März 2024
Thank you for staying with us at the Rocky Mountain Hotel And Conference Center were always happy to accommodated you when and wherever we can!We can't wait to welcome you again on your next visit to Estes park!-Best wishes

4/10 – Schlecht

Ixah

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Booked a King bed with a Mountain View. I got a two queen bed with a view to the side of the building next door. Staff seemed confused as to my check.
Aufenthalt von 2 Nächten im März 2024
Antwort von Rocky Mountain Hotel and Conference Center am 21. März 2024
Thank you so much for your feedback regarding your stay here at the Rocky Mountain Hotel and Conference Center. We are so sorry your experience didn't match our standards. We have taken note so that we may make the necessary changes and relay them to our team. Our daily goal is to exceed every expectation of our guests and make their stay memorable. Please consider staying with us again so that we may make your stay right. The view of the Rockies are amazing from our hotel and we hope to see you again if your travels bring you back to Estes Park!

10/10 – Hervorragend

Aura

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was clean , staff friendly, walls are not very thick , ac unit helped drown out noise if there was any , not to bad , just depends on what kind of ppl around . Fire place in lobby area warm and relaxing .
Antwort von Leila am 19. März 2024
Aura, Thank you so much for your review. We hope to see you again !

8/10 – Gut

Elda Fern

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Connor am 19. März 2024
Thank you very much for your stay with us at the Rocky Mountain Hotel & Conference Center. Guest comfort and satisfaction are of the utmost concern to us and our hotel. We are committed to making every possible effort to provide comfortable, clean and friendly accommodations. We are pleased that you enjoyed your stay with us and enjoyed our teams hospitality. Thank you for your expedia review! We cant wait to host you on your next visit to Estes park!

10/10 – Hervorragend

Dillon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was very put off by reviews and conflicting reports about this hotels quality and renovations. But then I stayed here and it was phenomenal. Excellent value for a stay in Estes and the hotel has everything you need but breakfast. It’s 2 min from the Stanley and downtown. Staff was great.
Aufenthalt von 1 Nacht im März 2024
Antwort von Rocky Mountain Hotel and Conference Center am 23. März 2024
Thank you very much for your review of the Rocky Mountain Hotel and Conference Center. Guest comfort and satisfaction are of the utmost concern to us and our hotel. We are committed to making every possible effort to provide comfortable, clean and friendly accommodations. We are pleased that you enjoyed your stay with us and as well as our teams hospitality. We cant wait to welcome you again on your next trip to Estes Park!

2/10 – Ungenügend

claudia

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Outside was very dirty. Our view was very unpleasant. Latters everywhere , Brocken grills , trash .our room had a very ugly peace of wood around the ac unit . Area around the pool was horrible ! The pool was supposed to be indoor BUT it was super cold water . We asked a man maybe it was the owner he said it was 80 degrees !nope that water was so cold everyone complaining water was too cold for kids . There was absolutely no heater in the pool area. Hallways are so cold inside the building .Pictures on the website are absolutely nothing like what it looks like in person . Absolutely disappointing!
Aufenthalt von 2 Nächten im März 2024
Antwort von Rocky Mountain Hotel Team am 14. März 2024
Were sorry to hear that your experience did not match our high standard's of service and hospitality. We appreciate you taking the time to leave us a review and would love to learn more about how we could have made your stay better so we can learn more about what went wrong!

6/10 – Okay

Griselda

Aufenthalt von 2 Nächten im März 2024
Antwort von Hanna am 12. März 2024
Dear Griselda,I hope this message finds you well. Thank you for taking the time to review your recent stay at Rocky Mountain Hotel. We hope that you visit us again as we constantly strive to evolve and improve the guest experience.Warm Regards,Hanna Rinehart, Experience Executive

10/10 – Hervorragend

Beth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great until I got to my room. It was dirty, bed was not made there was trash on the floor, bathroom was a mess. I called the front desk explained what happened. He told apologized and explained what happened. Went back to the lobby and they upgraded us to a suit. It was a nice place to stay and I will definitely recommend friends and family and will stay again.
Aufenthalt von 2 Nächten im März 2024
Antwort von Connor am 11. März 2024
Hello Beth! Glad to see you were taken care of by the front desk staff. It usually doesn't happen that a dirty room gets assigned so thank you for being so sincere and understanding. Glad we could accommodate you in one of your suites. Please think of us on your next trip to Estes and we would gladly thank you and yours again for staying with us at the Rocky Mountain Hotel and Conference Center in Estes Park, managed by VistaHost.

8/10 – Gut

Patricia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Rocky Mountain Hotel and Conference Center am 10. März 2024
Thank you very much for your feedback of the Rocky Mountain Hotel and Conference Center!Our daily goal is to exceed every expectation of our guests and are committed to providing a wonderful experience for you. We are excited to announce new changes on the way for the hotel and can't wait to see you again in your future travels to Estes Park!

8/10 – Gut

juliana

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Rocky Mountain Hotel and Conference Center am 28. Feb. 2024
Thank you so much for a review of your stay here at the rocky mountain hotel and conference center. You're feedback is valued and we hope to see you again during your next stay here in Estes Park!

10/10 – Hervorragend

Benjamin

Antwort von Leila am 27. Feb. 2024
Benjamin, Thank you for your feedback. We hope to see you again at The Rocky Mountain Hotel!

6/10 – Okay

Samantha

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Wasn't the worst hotel I have ever stayed at but wan't the best. We traveled with kids and the pool was ice cold even though it was indoors. Would have been great if it was warm enough to swim in. The room was decent size, however our sheets were dirty, the toilet leaked and the shower had no hot water. We only stayed one night thank goodness. The people a couple doors down really enjoyed the freedom of smoking pot. I am not opposed to this, however maybe not in a hotel room where it makes the whole area smell of this, especially with kiddos in tow. The location was nice, easy to get in and out of.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rocky Mountain Hotel and Conference Center am 26. Feb. 2024
Hi Samantha, we truly regret hearing about the unfortunate experience you had here at the Rocky Mountain Hotel and Conference Center. We assure you that our team is committed to providing exceptional experience for all of our guests and have taken note of your feedback so that we may make the necessary changes for all future travelers. Estes Park is absolutely beautiful and the views from our rooms are fantastic. We hope to see you again!

10/10 – Hervorragend

Stephen

Mit Haustieren gereist, Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Hot tub jets don’t work hotel is run down
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Rocky Mountain Hotel and Conference Center am 26. Feb. 2024
We appreciate you taking the time to review your stay of the Rocky Mountain Hotel and Conference Center. We have taken note so we can make the necessary changes to provide better comfort and satisfaction for all of our future travelers. We are committed to providing a wonderful experience for all guests and we do hope to see you here in Estes again!

10/10 – Hervorragend

Keaton

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rocky mountain hotel & conference center team am 20. März 2024
Thank you very much for your review of your stay with us at the rocky mountain hotel & conference center. Guest Comfort and satisfaction are of the utmost importance to us! We cant wait to see you again!-Best wishes

10/10 – Hervorragend

Uwe

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good night’s sleep.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Connor am 23. Feb. 2024
Thank you for staying with us Uwe and taking the time to give us a solid review. We pride ourselves in our connections with our guests. Please feel free to reach out to the front desk on your next visit for a discounted rate on your next experience exploring with at the Rocky Mountain Hotel and Conference Center! Thanks again!

8/10 – Gut

Pricilla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Amber am 22. Feb. 2024
We appreciate your review and thank you for staying with us at the Rocky Mountain Hotel and Conference Center! We are glad to hear you enjoyed your stay and look forward to seeing you again when you visit Estes Park!