2/10 – Ungenügend
Eric
10. Sept. 2025
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Do not book!
Stayed from Aug 15 to 22, but I left partway through. The property guide talks a lot about security, but upon arrival at the building, the two people who handle check-ins were absent, but a complete list of names of people checking in that day on a table in a public area. Also, they did not check the ID of people checking in, even though emails stressed how seriously they take security. The communication sounds professional, but don't be fooled. This place is run by clowns. The room was covered in a layer of dust and smelled horrible. As you can see in the photos, the mattress was absolutely disgusting. The bathroom garbage had not been emptied from the previous guest. I do not have long, dark hair, but within minutes of being in the room my socks were covered in long, dark hair. I don't think the room had been vacuumed. In fact, I don't think the floors anywhere in the building have been cleaned in ages. In the laundry room, only one of washers and one of the dryers actually worked. The kitchen was filthy. Dirty dishes everywhere, including in the cupboards. The fridge was full of rotting food. I saw the cleaner one morning, but all this person did was quickly wipe down the table and one of the countertops and empty the garbage. No attempt was made to do the dishes, clean the sink, or make the fridge usable. I get that people are supposed to do their own dishes in accommodation like this, but there has to be process when this doesn't happen. Complaints went unanswered.
Eric
Aufenthalt von 7 Nächten im August 2025
