2/10 – Ungenügend
Lydia K.
18. Sept. 2025
Verbesserungswürdig: Sauberkeit
I would STRONGLY CAUTION anyone before booking this property. After traveling, unpacking, and getting settled, we were suddenly denied access because of an under-25 policy that was never properly enforced until we arrived. The parking attendant told us we could only stay if my parent remained on site the entire time — including through the night — and even warned they could perform unannounced checks at any hour. This was humiliating, stressful, and nothing like what was advertised. This was unreasonable, threatening, and made it impossible to continue the stay safely or comfortably. As a result, we were forced to leave the property immediately and secure alternative accommodations at our own expense, despite having paid in full. The host then delayed canceling the reservation until our last booked night, which meant the unit sat empty instead of being rebooked and left us with no refund. Communication was slow and dismissive throughout the process.This experience completely ruined our trip and cost us time, energy, and money for nothing. It is heartbreaking to save, plan, and look forward to a vacation only to be turned away at the door. I would never want anyone else to go through what we did. Please be VERY CAUTIOUS before booking here - in knowing that they can and will access your unit at any given time “even if it’s the middle of the night and in your underwear” per parking attendant that said he goes by Beau.
Lydia K.
Aufenthalt von 3 Nächten im September 2025