Rezeption

Bewertungen von SpringHill Suites by Marriott Denver Anschutz Medical Campus

3 out of 5

Bewertungen

8,6

Hervorragend

510 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
311 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
106 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
47 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
26 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,4/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Walter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Jederzeit wieder
Denver ist eine Reise wert. Wir waren nun schon zum zweiten Male vier Nächte in diesem Hotel. Es ist ein tolles Hotel, schöne grosszügig angelegte Zimmer, gute Betten. Reichliches Frühstück
Aufenthalt von 2 Nächten im Juli 2018
Antwort von Brad am 13. Aug. 2018
Dear Walter, Thank you for the great review! I am delighted we were able to meet your hotel needs. Sincerely, Brad Leonard General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes, empfelenswertes Hotel
Das Hotel liegt gut zwischen Flughafen und dem Stadtzentrum in einer relativ ruhigen Umgebung. Genügend freie Parkplätze stehen zur Verfügung. Sehr saubere und konfortable Zimmer. Einziges Manko, ein Save fehlt. Frühstück ist absolut o.k. Die Zeiten sind von 06.00 - 09.00 eher knapp, bis 10.00 Uhr wäre besser. Waren schon 3x in diesem Hotel. Können es absolut weiter empfehlen.
Aufenthalt von 3 Nächten im Juli 2018
Antwort von Brad am 2. Aug. 2018
Dear Guest, Thank you so much for the nice review. We sincerely appreciate your business and hope to have an opportunity to serve you again. Brad Leonard General Manager

10/10 – Hervorragend

Walter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel
Super Hotel, ist seine Preis wert, gutes Frühstückbuffet, nettes Personal, einfach tolle Zimmer. Es fehlt ein Tresor und beim Frühstück fehlt es an Personal, manchmal ( wir waren 4 Nächte dort).
Aufenthalt von 4 Nächten im Juli 2018
Antwort von Brad am 26. Juli 2018
Dear Walter, Thank you for the terrific review! I am delighted you chose us for your hotel needs. Thank you and we hope to have an opportunity to serve you in the future. Sincerely, Brad Leonard General Manager

8/10 – Gut

Rosario

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Immer wieder gerne in diesem Hotel.
Als Ausgangspunkt für die Erkundung von Denver und Umgebung ideal. Schöne saubere Zimmer mit gutem Komfort. Kostenloses Perken vor dem Haus.
Antwort von General Manager am 28. Sept. 2016
Dear Guest, Thank you for taking a moment to review your stay with us. We appreciate your business and hope to see you again soon. Brad Leonard General Manager

10/10 – Hervorragend

Robert, Weistrach

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Empfehlenswert
Ein sehr nettes Hotel in Aurora. Für eine 5-köpfige Familie sehr geeignet.

8/10 – Gut

Lorraine Valerie Angelmarie

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I’d give this property a 7/10. Although it was clean, the pool was very small, the breakfast was terrible for all 4 of my days there, and it was noisy even though I was on the top floor. I liked the price and that it was close to the graduation ceremonies across the street. Unfortunately, all quality things associated with most “Marriott Hotels” were not found here.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hayden, Front Office Supervisor am 28. Mai 2024
Thank you for taking the time to share your experience with us. I have shared this information with my staff so that we can work on the things you felt weren't up to Marriott standard. We hope the next time you come to town you will consider staying with us so we can show you the improvements made.

10/10 – Hervorragend

Judy, Colo.Spgs

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
from check in to check out the staff was amazing, breakfast was great and very walkable for procedures at UC Health across the street. Very clean and rooms are amazing.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Heather Etheridge am 17. Mai 2024
Thank you so very much for staying with us. I am happy to hear your stay went well. Safe travels and come back soon.

10/10 – Hervorragend

Mayela

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lo recomendaría y si volvería a hospedarme ahí
Aufenthalt von 7 Nächten im April 2024
Antwort von Hayden - Front Office Supervisor am 14. Mai 2024
Thank you for sharing this with us! We hope to serve you again when your travels bring you our way.

4/10 – Schlecht

HAROLD, Basalt

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Heather Etheridge am 11. Mai 2024
I’m sorry to hear your stay did not go well. We hope if you choose us again you see improvement. Safe travels.

10/10 – Hervorragend

Tom

Geschäftlich gereist, Mit dem Partner gereist
The rooms facing Colfax are somewhat noisy. Not terrible but noticeable
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Heather Etheridge am 9. Mai 2024
I'm sorry to hear about the noise. Hope the rest of your stay went well. Safe travels.

4/10 – Schlecht

Amanda

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
This hotel was clean but I had two major issues that would prevent me staying again or recommending to others. On the second floor the traffic even at 6am was so loud it woke me up. Cars go fast and the road is right there. They were nice about moving me to the other side and the parking lot side is quieter. They said they “get a lot less complaints about the noise” on the parking lot side. The second issue was that the hot water went out during my shower and so I had to finish washing in cold water! The front desk folks just said “oh no I’ll let management know.” Otherwise the breakfast buffet was decent but light fare. Things were clean and felt cared for.
Aufenthalt von 2 Nächten im April 2024
Antwort von Heather Etheridge am 2. Mai 2024
I’m so sorry to hear you were affected by the hot water. We had a small tank go down but worked quickly to get everything returned to normal. My apologies also for the heavy traffic. With us being close to the hospitals and a major intersection it can be a bit noisy. We hope the rest of your stay went well.

10/10 – Hervorragend

Fred

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place with exceptional staff.
Aufenthalt von 1 Nacht im April 2024
Antwort von Heather Etheridge am 29. Apr. 2024
Thank you so very much for staying with us. We are happy to hear your stay went well. Thank you for the nice comments. I will be sure to share with my team. Safe travels.

8/10 – Gut

Sheree

Aufenthalt von 1 Nacht im April 2024
Antwort von Heather Etheridge am 21. Mai 2024
Thank you for staying with us. Safe travels and come back soon!

10/10 – Hervorragend

Uma

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very close and beautiful surroundings
Aufenthalt von 3 Nächten im April 2024
Antwort von Heather Etheridge am 27. Apr. 2024
Thank you for staying with us. Safe travels.

8/10 – Gut

Erin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Heather Etheridge am 26. Apr. 2024
Thank you for staying with us. We hope you enjoyed your stay. Safe travels and come back soon.

6/10 – Okay

Becky

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The bathroom floor tiles were extremely slippery when wet.
Aufenthalt von 2 Nächten im April 2024
Antwort von Heather Etheridge am 12. Apr. 2024
Thank you for staying with us. I am sorry to hear the tile floor was slippery. I will have my team check. Safe travels.

6/10 – Okay

Jessica

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Shower curtain and the shower wall was dirty
Aufenthalt von 1 Nacht im April 2024
Antwort von Heather Etheridge am 4. Apr. 2024
Thank you for staying with us. I am sorry to hear about the shower. I will follow up with my team to make sure we are preparing our rooms correctly for our guest. Again my apologies. We hope to see you again in the future and impress you. Safe travels.

8/10 – Gut

Leah

Aufenthalt von 1 Nacht im März 2024
Antwort von Heather Etheridge am 26. Apr. 2024
Thank you for staying with us. We hope you enjoyed your stay. Safe travels and come back soon.

10/10 – Hervorragend

Ryan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff all around, and clean. Recommend for sure.
Aufenthalt von 1 Nacht im März 2024
Antwort von Heather Etheridge am 10. März 2024
Thank you for staying with us. We are happy you enjoyed your stay. Come back and see us soon.

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awesome
In Denver for appointment, awesome hotel, good food, warm water
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Heather Etheridge am 1. März 2024
Thank you so very much for staying with us. Safe travels and come back soon.

10/10 – Hervorragend

Michael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awesome staffing
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Richard Jordan am 25. Feb. 2024
Dear Michael,Thank you for your kind words about the staff we really appreciate you staying with us and glad you enjoyed your stay.

10/10 – Hervorragend

Roseanna L

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nothing
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Heather Etheridge am 24. Feb. 2024
Thank you for staying with us. We are happy to hear you enjoyed your stay. Safe travels.

6/10 – Okay

Kimberly

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
I got charged for internet because "I opted into it." The hotel had free WiFi, and I have unlimited internet, so I wouldn't pay to use it. Additionally, we were only there to sleep and visit family, so I didn't use my phone much. I attempted to reach out and explain the situation, but the person who answered was extremely dismissive, indicating that it was something I chose and that nothing could be done. I even asked for the manager to call me, but it has been a month and no one has returned my call.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Heather Etheridge am 20. Feb. 2024
Hello. I am sorry I did not reach out to you sooner. I was not aware. The upgraded wifi is not an automatic login. Someone staying in your room with information for room number and name would have to log into it and press I agree to the charges before it let's you utilize and login. I am unsure if maybe you had someone traveling with you. I am sorry if the clerk did not explain this correctly and I will coach them for the future. We physically do not post the charges, they come thru via the internet company and charge to the account. We just collect for them. It is unable to mispost. It has to be clicked on, information entered on the device and then click on you agree to the charges. Again my apologies. If you would like to reach out with any questions please let me know. I hope the rest of your stay went well. Safe travels and thank you for staying with us.

6/10 – Okay

Jo

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Good and Bad
I wish I remembered the girls name that checked us in. She was awesome and the only thing that made the hotel enjoyable. I asked for a local pizza and she recommended an amazing restaurant. My daughter and I checked in, went to dinner, played in the pool and showered. We got ready to put on a movie on the internet TV. Pulled back the comforter and the sheets were filthy!! So gross. I called down and the same girl that checked us in brought us new keys to the room across the hall. The pool was miserable cold. It is very small…they used creative photoshop in the add. The shower is weird. You almost need instruction to operate it. These odd handle things shot out freezing water. It was just odd. The room had lack of outlets..I didn’t get it. Bring an extension cord. The location is awesome to the hospital and HWY.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Richard Jordan am 18. Feb. 2024
Jo,Very sorry to hear that you did not fully enjoy your stay. We will take these notes and use them to improve service going forward. Thank you and we hope to see you again soon!

10/10 – Hervorragend

Danica

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice front desk clerk checked me in. Quick and painless especially since I had prepaid. Will stay here again. Area seems safe. Near Children’s Hospital.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Heather Etheridge am 16. Feb. 2024
Thank you so much for staying with us. Safe travels and come back soon! Thank you for the great feedback. I will make sure to share with my team.

10/10 – Hervorragend

Farhood

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
clean and upto date
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Heather Etheridge am 13. Feb. 2024
Thank you for staying with us. Safe travels and come back soon.

10/10 – Hervorragend

Martin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel for fair price . Very nice staff and room
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Heather Etheridge am 11. Feb. 2024
Thank you for staying with us. Safe travels and come back soon.

10/10 – Hervorragend

Paula

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Heather Etheridge am 11. Feb. 2024
Thank you so much for staying with us. We are happy your stay went well.

10/10 – Hervorragend

Isaac

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Heather Etheridge am 29. März 2024
Thank you for staying with us. Safe travels.

8/10 – Gut

Aminta, Colorado Springs

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Heather Etheridge am 7. Feb. 2024
Thank you so very much for staying with us. Safe travels and come back soon.

6/10 – Okay

Debra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
My stay at Springhill Suites
The website stated they had an in-house restaurant, they did not. The pillows were so soft they flattened out 2 minutes after your head laid on them, not a good thing. The bed was firm, so it was ok, it was difficult to figure out the shower, I had to be shown by staff, I have never seen a shower like this before, there was something that you had to pull down on, on the underside of the tub faucet. I lifted the phone beside the bed and discovered chocolate melted to the underside of the telephone. Other than that, the hotel was clean. The staff was friendly and helpful. You have to enter the hotel from the back side which is not marked with the name of the hotel only the number 13400, so that was interesting. It was, however, close to the Anschutz Medical Campus.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Heather Etheridge am 5. Feb. 2024
Thank you for staying with us. However Springhill Suites does not advertise nor do we have a restaurant on property. We offer a free complimentary breakfast. However there are lots of restaurants in the area. We are not a full service hotel. I am happy to hear the staff was wonderful though. Safe travels and come back soon.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Heather Etheridge am 6. Feb. 2024
Thank you for staying with us. We are happy to hear your stay went well. Safe travels.

10/10 – Hervorragend

Anna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like it was close to the children's hospital
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Richard Jordan am 1. Feb. 2024
Anna,Thank you for your positive remarks. We hope to see you again soon!

8/10 – Gut

Mark

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Nice room. Tub did not drain so only one shower possible. Probably due to ice block in drain in below zero temps outside. Would stay again.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Richard Jordan am 27. Jan. 2024
Mark,Thank you for the kind remarks. We apologize about the shower, we had negative degree temperature for 3 days and it caused some freezing. We hope this won't happen again any time soon!

10/10 – Hervorragend

Chris

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Heather Etheridge am 11. Feb. 2024
Thank you for staying with us. Safe travels.

6/10 – Okay

Brandi

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
I needed a blow dryer and there was not one in our room. I was told aince they were sold out of rooms, they didnt have one they could get for me. I expect more from Marriott.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Heather Etheridge am 20. Jan. 2024
Thank you for staying with us. I am sorry we were out of blow dryers. We have orders some more to add to the rooms. This should correct for the future. Safe travels and come back soon.

8/10 – Gut

Brian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice stay, but sometimes no hot water
The hotel is very clean, new and nice for my family of 4. Sometimes there was no hot water for the shower though. The shower had a lever to turn on the water, a knob to turn the temperature and a pull down on the tub spout to change from tub to shower. Many adjustments to the temperature wouldn't give us hot water. What did work was to completely turn off the water, wait a few seconds and try again.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Heather Etheridge am 18. Jan. 2024
Thank you for staying with us. With the cold weather it can affect the hot water. My appoligies. We are glad to hear the rest of the stay went well and the hot water returned. Safe travels.

8/10 – Gut

Cynthia Manriquez

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Richard Jordan am 14. Jan. 2024
Dear Cynthia,Thank you for staying with us, we hope you had a great stay!

10/10 – Hervorragend

Amber

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Heather Etheridge am 13. Jan. 2024
Thank you for staying with us. Safe travels and come back soon.

8/10 – Gut

Oscar

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Heather Etheridge am 12. Jan. 2024
Thank you for staying with us. Safe travels and come back soon.

6/10 – Okay

Roger

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Richard Jordan am 27. Jan. 2024
Roger,Thank you for your review. Is there anything we could have done better for your stay?

10/10 – Hervorragend

Cheryl

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Springhill Suites was easy to find, with free on site parking. Desk staff were friendly & helpful. Room was clean & comfortable. Shuttle service to Anschutz Medical Center available.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Heather Etheridge am 12. Jan. 2024
Thank you for staying with us. Safe travels and we hope to see you again.

10/10 – Hervorragend

Jalyn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Heather Etheridge am 12. Jan. 2024
Thank you for staying with us. We hope you come see us again. Safe travels.

10/10 – Hervorragend

Carolina

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Heather Etheridge am 5. Jan. 2024
Thank you so much for staying with us. We are happy to hear your stay went well. Safe travels and come visit us soon.

10/10 – Hervorragend

Tracy, Agoura

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Richard Jordan am 27. Jan. 2024
Tracy,Thank you for the review of your most recent stay we really appreciate it and happy you enjoyed it.

10/10 – Hervorragend

Neil

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Heather Etheridge am 31. Jan. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay! We are excited to hear all went well. We are working hard as a team to provide the best service we can. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Hervorragend

Bobbie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Surprisingly beautiful and cozy hotel for the $$
I was surprised at the condition of the hotel. I halfway expected it to be awful. It was the opposite. The rooms were cozy. The lobby was beautiful. The only thing about this hotel I didn't fully enjoy was the bed. But everyone has different bed preferences. It was in great shape just not my sleeping preference.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Heather Etheridge am 28. Dez. 2023
Thank you so very much for staying with us. We are happy to hear you enjoyed your stay. We pride ourself on our hospitality and are excited you noticed. Safe travels and please come back and see us soon.

6/10 – Okay

N

Mit der Familie und kleinen Kindern gereist
The toaster was broken and the breakfast was horrible
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Richard Jordan am 26. Dez. 2023
N,Thank you for your response. May I ask why the breakfast was horrible and what we can do to improve that going forward?

10/10 – Hervorragend

Aminta, Colorado Springs

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Heather Etheridge am 22. Dez. 2023
Thank you for staying with us. We are glad to hear you enjoyed your stay. Safe travels and come back soon.

8/10 – Gut

Ronald

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Heather Etheridge am 17. Dez. 2023
Thank you for staying with us. We are happy to hear you enjoyed your stay. Safe travels and happy holidays.