Lounge

Bewertungen von Ben Cruachan inn

4 out of 5
Ben Cruachan inn
Ben Cruachan inn, Dalmally, Scotland

Bewertungen

9,4

Außergewöhnlich

94 von insgesamt 128 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
27 von insgesamt 128 Gästebewertungen haben eine Bewertung von 8 - Gut" "
4 von insgesamt 128 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 128 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 128 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,6/10

Personal & Service

8,8/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Petra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr empfehlenswert
Hübsches Familienzimmer und superfreundliches Personal! Was will man mehr. Auch das Essen war frisch und lecker.
Aufenthalt von 2 Nächten im April 2022
Antwort von Cameron am 7. Juni 2022
Thank you for staying with us and great you enjoyed your stay.

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im August 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bester Service, großartiges Essen und gemütliche aber moderne Einrichtung. Das einzige Manko war ein knarzendes und recht kleines Bett im Zimmer, was beim Schlafen allerdings nicht gestört hat.
Aufenthalt von 1 Nacht im September 2018

10/10 – Hervorragend

Keith

We had a separate suite with a kitchenette. Extra space and facility with our dog. Lovely, modern and well equipped.
Aufenthalt von 6 Nächten im April 2024
Antwort von Mike Lindsay - General Manager am 17. Mai 2024
Thank you for leaving a positive review Keith

10/10 – Hervorragend

Nicholas

Mit dem Partner gereist
We had a lovey mini break, the place was perfect for our hiking plans around the area. The staff were very friendly and helpful, really nice Cosey bar with a big fire.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Mike Lindsay - General Manager am 20. Apr. 2024
Thank you for your lovely feedback and taking the time to leave a positive review.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Enjoyed our stay, peaceful and quiet. Staff were extremely friendly and welcoming. Would have liked to see a little more variety on the menu, however food was delicious.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Mike Lindsay - General Manager am 21. Feb. 2024
Thank you for leaving a lovely review.

6/10 – Okay

Aneha

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Staff were friendly and helpful. However did feel like the room smelt a little strange. The food in the main area was delicious.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mike Lindsay - General Manager am 18. Jan. 2024
Hi Aneha, I'm disappointed to read a phantom smell has appeared in your room. We'll look into this. I'm glad otherwise the Inn was able to offer you some lovely food and service.

10/10 – Hervorragend

Jari

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mike Lindsay - General Manager am 18. Jan. 2024
Thank you for your positve review Jarl.

10/10 – Hervorragend

Josh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing stay. Gorgeous views and great dinner. Our checkin agent was also our bartender. He was amazing!
Aufenthalt von 1 Nacht im August 2023
Antwort von Mike Lindsay - General Manager am 20. Aug. 2023
Hi Josh, We're a small team and turn our hand to all jobs, thank you so much for the positive review.

10/10 – Hervorragend

Catherine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely place Thank you
Aufenthalt von 2 Nächten im August 2023
Antwort von Mike Lindsay - General Manager am 20. Aug. 2023
Thank you for taking the time to leave a positive review.

10/10 – Hervorragend

Patricia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean and comfortable , ideal for an overnight stay, breakfast a little expensive though
Aufenthalt von 1 Nacht im August 2023
Antwort von Mike Lindsay - General Manager am 20. Aug. 2023
Thank you for leaving us positive feedback, I do hope you found the breakfast to be good value.

4/10 – Schlecht

Jean-Philippe

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
disappointing
We had booked a room with a king bed and got a room with a very small double bed. Which is not ideal for two and even less with a baby (which we had indicated when booking). The mattress was also of poor quality, as a result we slept very badly. Also the photos showed a window, we only had two small skylights and no window at all in the bathroom. The staff was friendly and the food quite good, but overall we were very disappointed, especially for the price paid!
Aufenthalt von 1 Nacht im August 2023
Antwort von Ben Cruachan Inn. am 20. Aug. 2023
Hello Jean-Philippe, We're disappointed to receive poor feedback.Please do ensure you book a room suitable for the number of guests in your party. The room selected certainly isn't suitable for two adults and a child, hence you cannot book a standard room and cot. Adding the child in the messaging system does not entitle you to a free upgrade. Kind regards.

10/10 – Hervorragend

Gerd

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly, helpful and personable staff. Rooms clean and easily excisable.
Aufenthalt von 2 Nächten im August 2023
Antwort von Mike Lindsay - General Manager am 15. Aug. 2023
Thank you for leaving us a positive review. We appreciate your time.

10/10 – Hervorragend

LJ

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful inn made better by great staff & service
Due to a series of traffic incidents, we ended up running late for our scheduled check-in and rang ahead to let staff at the inn know. We were tired and stressed and their response couldn't have been more lovely and reassuring. We had a very good night's sleep in 2 of the garden suites which were immaculately clean, very spacious and had great facilities for a family of 5 travelling with their dog. We booked a hot breakfast for the following morning which was both delicious and filling. We would definitely be happy to return, hopefully with more time to enjoy the beautiful surroundings next time!
Outside the garden suites looking back towards the main Inn building
View from the front of the garden suites towards Loch Awe
Aufenthalt von 1 Nacht im August 2023
Antwort von Mike Lindsay - General Manager am 15. Aug. 2023
Thank You LJ, We do hope to see you again and it's never any trouble staying up late for friendly folk like yourselves.

10/10 – Hervorragend

Léonie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Très contants de notre séjour. :)
Nous avons séjourné en famille durant 2 nuits. La vue était magnifique. La cuisine était fonctionnelle. L'endroit très propre. Très bon accueil à la réception. Très facile pour parquer la voiture.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Mike Lindsay - General Manager am 10. Aug. 2023
Bonjour, thank you for leaving us a positive review. We appreciate your time and hope to see you again soon.

8/10 – Gut

Lena

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Mike Lindsay - General Manager am 25. Juli 2023
Thank You

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely stop in the Western Highlands
An excellent place to stay on Loch Awe. 3 minutes' walk from the train station - take the gravel pathway leading to a slope at the end of the platform, rather than the steep stairs up from the platform itself, if you have heavy luggage. Scottish Citylink coaches stop right outside the front door - there is no marked bus stop but you can just wave the driver down. Oban is 20 miles away (35 minutes by train). The Inn is impeccably kept and the welcome is very warm and friendly.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Mike Lindsay - General Manager am 25. Juli 2023
Hello David, We very much appreciate you taking the time to leave a positive review.

10/10 – Hervorragend

Elena

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Casette molto carine vista lago, personale gentile, ottima cucina
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Mike Lindsay - General Manager am 9. Juli 2023
Thank you for the time taken to leave a positive review.

10/10 – Hervorragend

Jan-Tore

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I had a wonderful experience at this charming hotel. Room was cozy and clean, and the views from our room were breathtaking. The staff was friendly and the food was off good. Overall, I am extremely satisfied with my stay.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Mike Lindsay am 1. Juli 2023
Thank you very much for your review.

10/10 – Hervorragend

Ann

Aufenthalt von 3 Nächten im Juni 2023
Antwort von Mike Lindsay - General Manager am 26. Juni 2023
We appreciate the positive review.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely self catering room- exactly what we needed
Aufenthalt von 1 Nacht im April 2023
Antwort von Mike Lindsay - General Manager am 26. Juni 2023
Thank You for leaving a positive review

10/10 – Hervorragend

Seonaid

Aufenthalt von 1 Nacht im April 2023
Antwort von Mike Lindsay - General Manager am 26. Juni 2023
Thank You.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable, good food, well maintained, cute location.
Aufenthalt von 1 Nacht im März 2023
Antwort von Mike - Ben Cruachan Inn am 26. März 2023
Thank You!

10/10 – Hervorragend

Catherine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We had a brilliant stay and would not hesitate to return. Stayed in one of the apartments which was clean, comfortable and modern (would benefit from a side table and lamp in the living area). Really friendly staff, cosy bar area and excellent food. Another vegetarian option on the menu would have been good, but otherwise food was of a really high quality and reasonably priced. Overall an amazing stay!
Aufenthalt von 2 Nächten im März 2023
Antwort von Mike - Ben Cruachan Inn am 26. März 2023
Thank you so much. We agree on the Vegetarian Option, and have added multiple to our newly launched Spring Menu, there are more coming for summer too!

10/10 – Hervorragend

Paul

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2023
Antwort von Mike - Ben Cruachan Inn am 6. Apr. 2023
Thank you for taking the time to leave us a review.

10/10 – Hervorragend

Steven, Baulkham Hills

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful location, great food, fantastic people.
Antwort von Team Ben Cruachan am 14. Jan. 2023
Thank you for your kind words, and taking the time to post a review. We hope to see you again in the future!

10/10 – Hervorragend

Jane

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location, fabulous food, friendly staff!
This was a great place to spend our last night touring Scotland. The food was fantastic, by far the best meal we’d had on the trip. We stayed in one of the garden chalets over looking the loch. It’s a little compact but has everything you need and great soundproofing. The shower was also the best we’d had by miles for good water pressure and at last a bath towel big enough to wrap around your entire body! My only small observation would be that the sofa bed in the lounge area isn’t very comfortable to sit for a long time, so not sure what it would be like to sleep on. Also the walls in both rooms were badly scuffed and marked which if given a fresh coat of paint would give a better first impression. As with all the places we stayed in, they are very short staffed. So be patient and prepared for a little wait to be served, as they are doing the best that they can. All in all though this was a great ending to our fabulous tour of beautiful Scotland. We would definitely return.
Aufenthalt von 1 Nacht im September 2022
Antwort von Cameron am 29. Sept. 2022
Jane,Thank you for staying with us and taking the time to review your stay. Yes 100% agree with you on the scuff marks. We paint these between end and start of season every year; but they do indeed take a bit of a battering between May and September when we run at full occupancy and have no chance to keep up the paint work. Thank you so much for your patience with our lack of staff, something that is hampering our industry throughout the UK, especially in remote areas.

10/10 – Hervorragend

Trond

Aufenthalt von 1 Nacht im September 2022
Antwort von Mike - Ben Cruachan Inn am 3. Nov. 2022
Thank you for taking the time to review your stay.

10/10 – Hervorragend

Gabriele

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2022
Antwort von Team Ben Cruachan am 17. Sept. 2022
Thank You

10/10 – Hervorragend

Megan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2022
Antwort von Team Memeber am 26. Juni 2023
Thank You

10/10 – Hervorragend

Neil

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A very pleasant overnight break of journey.
Lovely surroundings, with our garden suite room overlooking the loch. The staff were very welcoming and service was excellent, with the food matching that too. Added to the list of places we would like to return to (maybe by train: the station is just over the road, but you would not know it unless you looked closely).
Aufenthalt von 1 Nacht im September 2022
Antwort von Cameron am 6. Sept. 2022
Neil,Thank you for taking the time to leave a wee review of your stay. Hope you had a good onward journey and to see you by train next time.

10/10 – Hervorragend

Alexander

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
>xcellent, Dot friendly and great food.
Ver clean and tidy in our "garden Room". Whilst it was equipped for self-catering we ate in the excellent restaurant, The premises are dog friendly and the staff are attentive. The food is better than the menu suggests and is proper restaurant quality,
Aufenthalt von 2 Nächten im August 2022
Antwort von Cameron am 4. Sept. 2022
Alexander,Thank you for taking the time to leave us some feedback of your stay. Great to hear you enjoyed and hope you had a good onward jounrey.

10/10 – Hervorragend

lisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We had a fantastic stay. The hotel staff were extremely helpful and gave us good recommendations of places to visit. Very happy with the food and our room.
Aufenthalt von 3 Nächten im August 2022
Antwort von Cameron am 25. Aug. 2022
Lisa,Thank you for taking the time to leave some feedback of your stay. Glad you had a great time in the area and hope you had a good inward jounrey.

6/10 – Okay

Eric, Yarrow Point

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Super friendly staff. Convenient location. The rooms are a bit outdated and less comfortable.
Aufenthalt von 1 Nacht im August 2022
Antwort von Cameron am 20. Aug. 2022
Eric,Thank you for taking the time to leave us some feedback. We appreciate your comments about the rooms in the main building. We do have plans in place to upgrade some of the facilities at the end of the season.

10/10 – Hervorragend

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Väldigt fint läge, nytt och fint och fräscht. Minus för bäddsoffan som var smal och inte så bra säng för två unga vuxna killar
Aufenthalt von 1 Nacht im August 2022
Antwort von Cameron am 11. Aug. 2022
Maria, Tack för att du tog dig tid att ge oss lite feedback om din vistelse. Vi väntar fortfarande på två bäddsoffor till, vilket är mycket frustrerande för oss på grund av leverantörsproblem och så mycket som vi försöker se till att alla gäster som använder dem har de tre nya är det inte alltid möjligt. Tyvärr kunde vi inte säkerställa att du hade en av de nya.

10/10 – Hervorragend

Ian, Dubai

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The condition of the property is superb and the service is professional, friendly and very high standard. I have visited 50 countries and this is one of the most pleasant experiences I have had at any stay. I will be going again.
Aufenthalt von 2 Nächten im August 2022
Antwort von Cameron am 9. Aug. 2022
Ian, Thank you for your kind words and great to hear you enjoyed your stay. Hope you had a good onward journey and to see you again when you are in the area.

10/10 – Hervorragend

Ian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Outstanding!
A fantastic inn, an absolute treat. We stayed in one of the rooms at the back of the Inn, above the bar / restaurant, no view, but very spacious and comfortable. Extremely quiet too, we had completely undisturbed sleep. Restaurant served excellent food and the bar was well stocked. Brilliant, attentive and friendly service throughout the stay. Free parking. Would stay again in a heartbeat.
Aufenthalt von 3 Nächten im August 2022
Antwort von Cameron am 9. Aug. 2022
Ian, Thank you so much for your review of your stay and taking the time to do so. Great to hear you had an enjoyable experience and hope to see you again.

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Get family trip!
Lovely views, excellent service and clean space. The food was fantastic and we can't wait to come back again!
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Cameron am 6. Aug. 2022
Jennifer, Thank you so much for your kind words. Look forward to seeing you all again soon.

10/10 – Hervorragend

laurie

Aufenthalt von 2 Nächten im Juli 2022
Antwort von Cameron am 2. Aug. 2022
Thank you Laurie.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best staff
Fantastic place and staff!
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Cameron am 25. Juli 2022
Thank you for your feedback. Hope you had a great onward journey.

10/10 – Hervorragend

Shelley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service, excellent shower, nice restaurant.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Cameron am 19. Juli 2022
Shelley, Thank you for taking the time to leave a review. Hope you had a good onward journey.

10/10 – Hervorragend

Vivian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were very helpful and friendly. It was a quaint inn.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Cameron am 19. Juli 2022
Vivian, Thank you for your feedback and glad you enjoyed your stay..

10/10 – Hervorragend

Alison

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is in a lovely location and was perfect for bringing our dog. We stayed in one of the garden apartments which had its own area of decking and easy access to the garden and hotel. The apartment was well equipped and had a fridge (contrary to an earlier post), which was handy. Would recommend for a short break.
Aufenthalt von 3 Nächten im Juni 2022
Antwort von Mike Lindsay - Ben Cruachan Inn am 3. Juli 2022
Thank you for the positive review and recommendation. We hope to see you again.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Mike Lindsay - Ben Cruachan Inn am 22. Juni 2022
Thank you very much for the positive feedback.

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was beautiful, clean and tidy. The staff were excellent. Nothing was a problem. The view out of this world. Sitting by log fire was just lovely. Food was excellent. We had a lovely time and most definitely will stay again. Thankyou
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Cameron am 13. Juni 2022
Michael, Thank you for taking the time to leave us a review of your stay. Great to hear you enjoyed and hoe you had a good onward journey.

10/10 – Hervorragend

Marcus

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic break on our road trip
Ben Cruachan Inn is set back from the road and overlooking Loch Awe. There was plenty of parking and the building looked like it had just been refurbished with both the common areas and the rooms looking excellent. Our room was actually an apartment with a cooker and separate kitchen (no fridge though) as well as the bedroom and bathroom. It was fantastically quiet and well thought out and in hindsight we should have stayed a couple of days instead of just the one. The staff were exceptional too, not fawning but just keen to do a good job. The dinner was superb – beetroot hummus with focaccia followed by hake with gnochi – absolutely delicious. Had a cider too just to put me 1500 over my calories for the day as I’d done nothing other than driving, I did manage to refuse dessert though. It was nice to sit down in a civilised environment and unwind. Deb thought so too after 3 large glasses of wine! We had a great breakfast at the hotel, listening to the birds singing and looking at the view over Loch Awe.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Cameron am 10. Juni 2022
Marcus, Deb, Thank you for staying with us and glad you had a great time. There are fridges in the apartments underneath the worktops but the door does look like a normal cupboard to blend in. Hope you had a great onwards journey and to see you again soon.

6/10 – Okay

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotels in the area were busy so I was glad to get a room in this hotel. It is a lovely restaurant with rooms above. Unfortunately we were in the “accessible” room so it lacked some cozy features like carpets and soft furnishings, it felt austere. But it was just for one night and the bed was very comfortable.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Cameron am 14. Juni 2022
Hi John, Thank you taking the time to leave a review of your stay and providing us some feedback. We are a little behind in getting our soft furnishing details back into rooms and still awaiting delivery of a few items to enhance these features. I'm afraid non of our rooms have carpets though on the basis of hygiene. Hope you had a good onward journey..

10/10 – Hervorragend

Craig

Aufenthalt von 1 Nacht im Mai 2022
Antwort von Cameron am 7. Juni 2022
Craig, glad you enjoyed your stay and hope to see you again.

10/10 – Hervorragend

Elouise

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean comfortable and quiet with nice food.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Cameron am 7. Juni 2022
Elouise, Glad you enjoyed your stay and hope to see you again.