Lobby

Bewertungen von DoubleTree by Hilton Dallas - Richardson

4 out of 5
DoubleTree by Hilton Dallas - Richardson
1981 N Central Expy, Richardson, TX

Bewertungen

8,0

Sehr gut

503 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
212 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 8 - Gut" "
114 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 6 - Okay" "
94 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
87 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,2/10

Personal & Service

8,0/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

ALI, Derby

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Water was leaking from ceiling. After complain it was fixed but AC vent was loud and couldn’t sleep
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Val am 28. Mai 2024
We are so sorry to hear you had these issues during your last stay! We will be sure to let the proper management know of these issues and be sure to resolve these problems in the room. Thanks for your feedback!

10/10 – Hervorragend

Joseph

Geschäftlich gereist, Mit dem Partner gereist
Gut: Ausstattung
Good 👍
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Val am 28. Mai 2024
We are so glad you enjoyed your last stay with us. We hope to see you again in the near future! Thanks for your feedback!

10/10 – Hervorragend

Cailin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Val am 28. Mai 2024
We love to hear you enjoyed your last stay with us! Thanks so much for your feedback!

10/10 – Hervorragend

Kayo

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
I’ll be back every time just need to keep lobby cleaner good hotel.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von ss am 24. Mai 2024
Thank you for taking the time to leave us a review. We care deeply about our guests and want to provide the most comfortable experience possible. Wehope you give us another chance soon, so we can share a more positive experience.

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very very good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von - Say am 22. Mai 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 – Hervorragend

Chez

Aufenthalt von 1 Nacht im Mai 2024
Antwort von - Say am 22. Mai 2024
Thank you for taking the time to rate our hotel with 5 stars! We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 – Gut

jeremiah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Definitely a great location, right off the freeway and easy to find and park.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von ss am 20. Mai 2024
Thank you so much for taking the time to post a review, Jeremiah. We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights

8/10 – Gut

Rebecca

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von - Say am 22. Mai 2024
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

8/10 – Gut

Natasha, Aiea

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel for a quick stay. Would not recommend for stays longer than 1-2 days.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von ss am 20. Mai 2024
Thank you so much for taking the time to post a review, Natasha. We are so happy to hear that you enjoyed your stay with us and that our comfy beds and friendly staff were particular highlights

8/10 – Gut

George

Mit der Familie gereist
Gut: Ausstattung
Clean and very beautiful property, service was also great from the entire staff.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von ss am 17. Mai 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 – Hervorragend

Lily

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the fresh cookies! Clean and very kind front desk staff! No dislikes.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von ss am 17. Mai 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 – Hervorragend

Tykya

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My phone and remote didn’t work but they did replace the remove .. I love the cookie that is giving during check in
Aufenthalt von 1 Nacht im Mai 2024
Antwort von ss am 14. Mai 2024
We are so happy to hear that you enjoyed your stay with us. We work hard to give our guests the finest experience possible, so comments like yours are truly rewarding. We'd love to welcome you back soon.

8/10 – Gut

Stephanie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
N/A
Aufenthalt von 4 Nächten im Mai 2024
Antwort von ss am 14. Mai 2024
We are so happy to hear that you enjoyed your stay with us. We work hard to give our guests the finest experience possible, so comments like yours are truly rewarding. We'd love to welcome you back soon.

6/10 – Okay

jeronimo lopez

Mit der Familie gereist
El hotel está descuidado en varios aspectos , el servicio es regular
Aufenthalt von 5 Nächten im Mai 2024
Antwort von ss am 14. Mai 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Hervorragend

Laramie

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von ss am 14. Mai 2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.

10/10 – Hervorragend

Lily

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean. Love the cookies! Friendly staff!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von ss am 13. Mai 2024
We are so happy to hear that you enjoyed your stay with us,We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon.

8/10 – Gut

Tim

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von ss am 13. Mai 2024
We are so happy to hear that you enjoyed your stay with us,We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon.

10/10 – Hervorragend

Marvin

Aufenthalt von 1 Nacht im Mai 2024
Antwort von SS am 24. Mai 2024
Thank you for taking a moment to share your experience. We are so pleased to hear you found to your liking. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Koforola

Aufenthalt von 2 Nächten im April 2024
Antwort von - Say am 22. Mai 2024
Thanks so much for taking the time to leave us a 5 star rating- it's much appreciated.

10/10 – Hervorragend

Odalis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bueno
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk Staff am 6. Mai 2024
Good morning, Thank you for taking the time to write a review on your stay. We look forward to seeing you again

10/10 – Hervorragend

Odalis

Gut: Personal & Service und Zustand der Unterkunft
Excelente
Aufenthalt von 1 Nacht im April 2024
Antwort von Val am 30. Apr. 2024
We are so glad you enjoyed your stay! We hope to see you again soon. Thanks for your feedback!

10/10 – Hervorragend

Joshua

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
An amazing stay.
Aufenthalt von 2 Nächten im April 2024
Antwort von ss am 29. Apr. 2024
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

10/10 – Hervorragend

Yonathan

Aufenthalt von 1 Nacht im April 2024
Antwort von ss am 29. Apr. 2024
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

10/10 – Hervorragend

Clarisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
They welcome you with a warm cookie
Aufenthalt von 1 Nacht im April 2024
Antwort von Val am 27. Apr. 2024
We are so glad to hear you enjoyed your stay with us! We hope to see you again soon!

4/10 – Schlecht

Hiba

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was t the best experience, not as clean
Aufenthalt von 1 Nacht im April 2024
Antwort von ss am 24. Apr. 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Hervorragend

Cynthia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice upscale property for a moderate price.
Aufenthalt von 1 Nacht im März 2024
Antwort von ss am 21. Apr. 2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

6/10 – Okay

shauncey d, Maumelle

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Quiet, Bar staff & laundry facility! Do not speak to graveyard staff! She is extremely disrespectful, belittling to anyone of color! Not informative ofanything dealing with hotel
Aufenthalt von 2 Nächten im April 2024
Antwort von FD am 20. Apr. 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 – Ungenügend

Lance

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von ss am 21. Apr. 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 – Okay

Andrew

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Clean . But my room chair and the coffee maker were both broken. Sucks
Aufenthalt von 1 Nacht im April 2024
Antwort von ss am 21. Apr. 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 – Okay

Sanif

Aufenthalt von 1 Nacht im März 2024
Antwort von FD am 20. Apr. 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Hervorragend

Glenda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very accommodating. The rooms were clean and well done. Breakfast foods were abundant and varied. The lobby was comfortable and lovely. Comfortable beds. I was at a party in the large room in the lobby area. All of that was great! Only recommendation: The people cleaning the rooms during the day were yelling to each other. They need to know that there may be patrons who are resting or napping even during the day! Other than that I was pleasantly surprised by the hotel.
Aufenthalt von 2 Nächten im April 2024
Antwort von sa am 15. Apr. 2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

8/10 – Gut

NATALIA

Aufenthalt von 2 Nächten im April 2024
Antwort von Front Desk Staff am 6. Mai 2024
Good morning, Thank you for taking the time to write a review on your stay. We look forward to seeing you again.

10/10 – Hervorragend

Rekha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good
Aufenthalt von 2 Nächten im April 2024
Antwort von sa am 15. Apr. 2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

2/10 – Ungenügend

king

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was able to pay for the room but since I'm under age I wasn't able to get in the room why was I able to buy the room then in the first place?
Aufenthalt von 1 Nacht im April 2024
Antwort von Val am 13. Apr. 2024
Unfortunately, booking through 3rd parties are not very transparent on regulations and information for the hotel. In future make sure to call property or at very least check the properties website for important information such as that.

10/10 – Hervorragend

June

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Exceptional service. Double Tree is always a favorite hotel to stay af
Aufenthalt von 2 Nächten im April 2024
Antwort von Val am 13. Apr. 2024
We are thrilled you hear you enjoyed your recent stay with us. We hope to see you again soon!

10/10 – Hervorragend

Raphael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice people. Clean rooms.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Val am 13. Apr. 2024
We are so happy to hear you enjoyed your last stay with us! We strive to give our guests the best experience possible. We hope to see you again!

10/10 – Hervorragend

ionel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von sa am 15. Apr. 2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

10/10 – Hervorragend

Susan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
For the area, this is the nicest hotel in the price range compared to other hotels nearby. I travel 4 days a month for work and have stayed at several properties in the area. Definitely would recommend it for the weekday warriors out there.
Aufenthalt von 1 Nacht im April 2024
Antwort von sa am 15. Apr. 2024
Hello susan,We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

8/10 – Gut

Orhue

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staffs
Aufenthalt von 1 Nacht im April 2024
Antwort von FD am 11. Apr. 2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded

10/10 – Hervorragend

Stan

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the property was nice, well kept & the rooms were very clean. For the price it's the best room in town, plus they didn't try & gouge you on the price for the Eclipse!!
Aufenthalt von 1 Nacht im April 2024
Antwort von FD am 8. Apr. 2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

10/10 – Hervorragend

Martin Sungki, Oakland Gardens

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything perfect. Bed comfort can be better if any other improvement.
Aufenthalt von 1 Nacht im April 2024
Antwort von FD am 8. Apr. 2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

8/10 – Gut

Ben

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ignore all the scammers with their reviews that don't make sense. Talking about rude staff. From the moment we walked in we were impressed. This is a top notch hilton with an affordable price. They just do everything better. Even the ice machine was wotking on the 9th floor! Which is a perk when other hotels dont even have one working ice machine.. Booked through expedia who are scammers thats why not 5 stars. But viva la double tree was excelente!
Aufenthalt von 1 Nacht im April 2024
Antwort von FD am 8. Apr. 2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

8/10 – Gut

Kay

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was ok. Sorry
Aufenthalt von 3 Nächten im März 2024
Antwort von FD am 7. Apr. 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 – Schlecht

Erick

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
A/C barely worked, as stated in a lot of other reviews if you take the time to check a few out. The room itself was nice, however running the A/C set to 60 for 12 straight hours and it feeling 72-73 is not great. Couldn’t sleep with covers and I can’t imagine what it would be like in the summer. The filter obviously hadn’t been changed in months, with nearly 1/2” thick dust caked to it. Facility seemed nice from what I could tell (I was there for work therefore didn’t spend a lot of time to check everything out) and staff were polite what little I talked to them.
Aufenthalt von 2 Nächten im April 2024
Antwort von FD am 7. Apr. 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 – Schlecht

Kendy

The place looks very old and outdated. The shower did not have any soap or shampoo. I will say the properties location is convenient and close to highways and restaurants.
Aufenthalt von 1 Nacht im April 2024
Antwort von FD am 7. Apr. 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 – Okay

Kelly

Mit dem Partner gereist
Gut: Sauberkeit
The property is older but seems pretty clean. The room we were given was on the third floor on the even number side of the hall. Apparently, all of these rooms on the lower floors have windows that overlook the large, dark lobby. These are the only windows in the room. So if you don't want a cave-like experience then be sure you get a room on the other side of the hall or on a much higher floor. We were only staying overnight and leaving early in the AM so I didnt bother to request a change but that would have been a deal breaker had we been staying longer.
Aufenthalt von 1 Nacht im März 2024
Antwort von FD am 4. Apr. 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 – Ungenügend

danny

Aufenthalt von 1 Nacht im März 2024
Antwort von sa am 15. Apr. 2024
We are very sorry to hear that you didn't have a great experience in our hotel Our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 – Ungenügend

Brittany

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von FD am 27. März 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Hervorragend

Julio, Tarpon Springs

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Good property some rooms with the window to interior are like bunkers
Aufenthalt von 1 Nacht im März 2024
Antwort von sa am 12. Apr. 2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

8/10 – Gut

Omar

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quick check in and amazing rooms. Just what we needed
Aufenthalt von 3 Nächten im März 2024
Antwort von FD am 27. März 2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon.