Hyatt Hotels, Cuzco

"Sehr freundliches Personal, die Zimmer sind schön geräumig, das Essen war wunderbar. Ich werde wieder kommen und das Hotel weiterempfehlen. "

"Alle Hotelpersonal waren super freundlich und hilfsbereit. Best Hotel in Peru."

"Wir waren zu zwei in einem Doppelzimmer. Das Bett war bequem. Der Service war sehr freundlich und hilfsbereit. Das Frühstück war hervorragend!! Tolles Hotel!!"

"Top Hotel, sehr historisches Ambiente, sehr komfortable Betten, top Lage, sehr freundliches Personal, Die Badewanne dürfte für 5 Sterne auch gern größer sein, als nur zum duschen. Frühstück ist auch nicht ganz 5 Sterne-Niveau. Das GYM ist definitiv zu klein & zu minimalistisch eingerichtet. Massage-Behandlungen einen tick zu teuer. "

"Tolles Hotel, gute Lage, sehr aufmerksame Service-Kräfte (insbesondere die Dame beim Frühstück), guter Wäscheservice. Bis zur Systemumstellung auch sehr schnelle Rückmeldung via Hotels.com"

"A Magical Home Away From Home – We’ll Always Return! Our stay at Antigua Casona San Blas was nothing short of extraordinary. From the moment we arrived, we felt completely at home – cared for, welcomed, and embraced by the warmth of this beautiful place and its people. The service was outstanding. We were given a detailed map of Cusco upon check-in, along with thoughtful, local recommendations that made our explorations even more special. Every team member we encountered was genuinely kind, always greeted us by name, and went out of their way to ensure we were comfortable and happy. The design of the hotel is stunning – rustic, elegant, and full of authentic local charm. Every corner has a story, and the ambiance is both peaceful and inspiring. Our room was impeccably clean, cozy, and well-stocked with fresh tea and water daily. In the evenings, we were treated to a lovely turn-down service, complete with a hot water bottle tucked into the bed – a delightful touch that made us smile each night. One of our favorite parts of the day was relaxing by the fireplace in the common area, sipping on complimentary tea, and unwinding after exploring Cusco. The cozy patio was another perfect place to relax, especially in the evening with a drink from the well-stocked bar, which offers an excellent selection of cocktails and local spirits. The food was phenomenal. Breakfast and dinner were served buffet-style with à la carte options – fresh, flavorful, simple, and "

"We had a dead fly and two moving larvae in our unit. Even after we addressed the problem, it wasn’t resolved - only when we addressed it the second time. Also, the bathroom isn’t in the best shape anymore - there is a crack in the tub and the water is floating out on the floor. Apart from these mentioned incidents the stay was enjoyable, especially since the hotel is located in the city center. The breakfast was okay, I feel a little like mass production and I am not sure about the hygiene standards after the larvae incident in our room. But maybe it was just misperception because it tasted good and we didn’t have any problems."

"Tolles Hotel, super freundliches Personal, sehr schöne Lage"

"Zentrale Lage, sehr sauber und ein enorm freundliches Personal. Das Frühstücksbuffet ist unglaublich vielfältig. Wir waren rundum begeistert von diesem Hotel. Absolute Empfehlung!"