Blick von der Unterkunft

Bewertungen von ALTA Cebu Resort

3.5 out of 5
ALTA Cebu Resort
Tugbungan, Pilipog, Cordova, Cebu

Bewertungen

7,4

Gut

82 von insgesamt 298 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
95 von insgesamt 298 Gästebewertungen haben eine Bewertung von 8 - Gut" "
68 von insgesamt 298 Gästebewertungen haben eine Bewertung von 6 - Okay" "
32 von insgesamt 298 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
21 von insgesamt 298 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,2/10

Personal & Service

5,8/10

Ausstattung

7,2/10

Zustand der Unterkunft

6,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Stephan , Germany

Gut: Sauberkeit
Good experience and enjoyable stay over all
Kind Staff, Clean rooms and the noise of the airplanes is not as cruel as the people might write in there comments. Especially if you use this hotel only for the stay over night it is quite nice at affordable prices if you book an early bird deal. Not to recommend for older people but quite good for younger ones. Too recommend for long stay and joining with the family and friends.
Aufenthalt von 19 Nächten im August 2017
Antwort von Larry am 30. Dez. 2017
Hi Stephen I am an american Owner. I lived in Silicon Valley for about 50 years, so I am used to some pretty good restaurants. I have eaten at the restaurnt for the past 16 years. The food is generally good. I recommend the specials. They are usually superb! I think a cook may get a little bored of cooking the same dish the same way 1,000 times. Like a musician singing the same song But let him or her cook something they feel inspired to create (special) and the taste can be quite wonderful and enchanting Thanks for the positive review Larry - Owner

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
depends on what you want ...
it's good if you don't want to stay in the city. but nothing to do there. only pool and relax
Aufenthalt von 1 Nacht im Juli 2017
Hello Thanks for the nice review. I am wondering why you say there is nothing to do there We have nightly live entertainment. We have frequent barbecues and outdoor poolside buffets. We have 6 acres of gardens filled with activities such as wall climb, badminton, volleyball, board games, 2 large pools, island hopping from our dock, tours from our in house tour desk. Many more options only limited by your imagination. Anyway, next time look for me so i can show you around, or ask our friendly butler to show you the place Hope to you will come back and see what you missed Larry-owner

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nettes Resort in Mactan
Sehr gutes Preis Leistungsverhältnis, schöne Pool Anlage, komfortables Zimmer, Lage passt
Antwort von Larry am 30. Apr. 2017
Thank you for your kind endorsement of our "family owned and operated" resort. We are always grateful to hear from happy guests. Larry Tarquinio, Owner.

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Licht und Schatten, zu teuer!!
Hotel zu Teuer für die Umgebung(Getränke Essen etc.), das Resort ist recht alt, es wird aber versucht das Inventar sporadisch zu erneuern. Nette Gartenanlage, diese wird aber zu wenig genutzt! Preis Leistungsverhältniss klafft auseinander. Die Zimmer sind sauber und nett eingerichtet. Flugzeuge überqueren das Hotel regelmässig direkt über den Dächern, Erholung also nur temporär gegeben! Ansonsten gut für eine Nacht vorm Abflug, vielmehr jedoch nicht!
Antwort von Larry- owner am 30. Jan. 2018
Most guests say we offer very good value. Perhaps you came during peak season when we raise prices, but not nearly as much as the competition. Thanks for the review.

8/10 – Gut

Petra, Stuttgart B.W.

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel ausserhalb des Trubels
Als Stop - Over Unterkunft gut geeignet. Personal ist sehr entgegen kommend und hilfsbereit.

6/10 – Okay

Fred, DUS

Gut: Sauberkeit und Personal & Service
super freundlich - aber in Einflugschneise
Das Hotel hatte die freundlichsten Mitarbeiter, die ich auf meiner Reise erleben durfte. Leider waren die manchmal etwas unbeholfen: zB war der Kühlschrank an der Poolbar defekt und bei jeder Bestellung wurde wieder neu überlegt, wo denn jetzt "plötzlich" kalte Getränke seien könnten. Die Lage des Hotel ist in der Einflugschneise des Flughafens Cebu mit reichlich Flugbetrieb. Nachts hat mich das nicht gestört, aber am Pool schon. Aus der Nachbarschaft kam sehr laute Musik herüber. Zimmer war OK. Leider gab es keine Möglichkeit ein Handtuch in der Nähe der Dusche zu platzieren. Der Kleiderschrank war im Badezimmer.

8/10 – Gut

Wolfgang, Bayern

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ich hatte hier ein schönen Aufenthalt
- das Resort liegt in der Einflugschneise des Flughafens, hat mich aber in keinster Weise gestört. Ein direkter Zugang zum Beach ist nicht vorhanden. Wer allerdings seinen Urlaub ruhig und abseits vom Trubel geniessen möchte ist hier gut aufgekommen. Mit überzeugt hat mich das immer freundliche und zuvorkommende Personal. Wird bei einem nächsten Aufenthalt sicherlich wieder in Betrachtung kommen. Am besten nach der Lawrence Suite fragen.

2/10 – Ungenügend

Frank, Schwarzwald Deutschland

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gar nicht empfehlenswert
Das Hotel kann ich niemanden empfehlen denn es liegt in mitten eines Armenviertel und ist mit einer Mauer umgeben das man sich vorkommt wie im Hochsicherheitstrakt. Das nächste die Zimmer sind einigermaßen sauber aber im Bad läst es an Hygiene mangeln. Die Matratzen auf den Betten fühlen sich wie Sandsäcke an also nichts für Leute mit Rückenproblemen. Dann der Strand wo ist der Strand von dem Hotel na 15 min mit dem Auto and einem anderen Teil der Insel.Und so was nennt sich Strandhotel. Also alles in allem nur ein Hotel mit lausigen Essen , Zimmer und einem unhygienischen Bad. Und das Frühstück hat ausgesehen als wären es die Reste vom tag vorher. Das Hotel ist das Geld nicht wert.

10/10 – Hervorragend

Rainer, Wuxi, China (Weiltingen, Deutschland)

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Casual resort with most friendly service
I have stayed in the ALTA for a week during October 2010 and had a perfect vacation there. The rooms are small, but tidy and well maintained. Air-condition as well as internet connection in the room worked without problem. I liked the very good atmosphere throughout the week and enjoyed the service of the most friendly staff. They supported on everything from sending out postcards to arranging taylor-made trips for us. Unforgettable is the ride on the traditional fishing boat (Bangka?), which was a unique experience and great fun! The resort itself is a very quiet place and is offering a lot of different activities. I especially enjoyed the great arrangement of plants throughout the whole resort area, most notably around the pool. Also, it was very relaxing sitting on one of the benches in the Gardens and enjoying the peaceful, natural atmosphere. The whole style of the buildings submits the image of a traditional filipino village. The restaurant in the resort offers some great food (you should not forget to try the most perfect tomato soup!) in a nice dining atmosphere and for a very reasonable price. The only disadvantage is the rather long way from the resort to Cebu City, but therefore the staff is ready to arrange transportation via Taxi anytime. My next stay on Cebu will definitely be in the ALTA again. I recommend the Alta to active travelers who are looking for a reasonably priced resort and would like to enjoy a casual atmosphere and good service.

6/10 – Okay

Christopher John

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Ok as far as ok needs to be. Dark rooms, no table and chairs, water heater needed repair. I would say the place has deteriorated in the 13 years since I was there last.
Aufenthalt von 1 Nacht im März 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Little Gem
This was just a one night stay at this resort, but I wish we had stayed longer. First off, the staff we encountered from the front desk, to the security officer, to the pool guy - everyone was very friendly and welcoming, even when we literally got the manager out of bed early to check out and obtain a taxi. (Again, my apologies and thank you so much for helping!). Our room was simple, but spotless, quiet and cozy. Everything worked. Nice pool and very tranquil setting. This property seems equally suited to a romantic getaway and a business conference. I hope to return some day. Highly recommend :)
Aufenthalt von 1 Nacht im Januar 2023

8/10 – Gut

eric

6/10 – Okay

TORLEIF

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Never again sorry
Aufenthalt von 3 Nächten im April 2022

4/10 – Schlecht

david, telford

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
This property was badly affected by typhoon Orlando. The facilities stated by Expedia listing were not all available including wifi and TV. In fact we had to move rooms twice once because the room had no water which somehow came as a surprise to staff. This for a room that was 'cleansed' between guest visit. One to avoid for a bit until they sort themselves out which is a pity because the food pool and leisure activities are excellent
Aufenthalt von 3 Nächten im Februar 2022

4/10 – Schlecht

Robert

Verbesserungswürdig: Personal & Service
Ok hotel, but, too far and hard to find.
Stay was ok. Hotel seems to be on the verge of closing. Staff does no more than they have too. Rooms are ok. Big. Overpriced. Grounds are serene and peaceful. Hotel is too far and too hard to find. Inconvenient.
Aufenthalt von 3 Nächten im Oktober 2020

6/10 – Okay

Robert

Verbesserungswürdig: Personal & Service
Nice place, but, overpriced, and, too far.
Place is too far. Out of the way. Nothing around. Staff is ok. Hotel and grounds are nice, but, hard to enjoy. Seems to be on the the edge of closing. Sad.
Aufenthalt von 1 Nacht im Oktober 2020

8/10 – Gut

Lea

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel in a convenient location.
Good location, great staff and comfortable rooms. The grounds are very nice and there are two pools.
Aufenthalt von 1 Nacht im März 2020

2/10 – Ungenügend

jaehun

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2020

10/10 – Hervorragend

David, Phoenix, Arizona

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel; a little remote though. It takes some time to get to Cebu city. There is plenty to do at the hotel; it has a nice restaurant and bar, the grounds are lush and beautiful. Front desk staff was outstanding, Housekeeping staff was great I would stay at the Cebu Resort again, but would first decide what I wanted to do. If you want a place to relax that has all the amenities you need, it's a great place. If you want to go into Cebu City to shop or dine more than one time, it would be good to consider a different location.
Aufenthalt von 1 Nacht im Dezember 2019

8/10 – Gut

Verifizierter Reisender

The property exceeded my expectations, rooms adequate,pools exceptional solid 3 stars
Aufenthalt von 6 Nächten im Dezember 2019

4/10 – Schlecht

Verifizierter Reisender

Aufenthalt von 3 Nächten im September 2019

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
det kändes smutsigt, sängarna hårda och sträva, högljudda aktiviteer utanför sent på kvällen
Aufenthalt von 1 Nacht im September 2019

6/10 – Okay

Chai

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
AC was not cool enough for family room, too small. need to request for an electric fan. plated food served for dinner was the same menu and served for lunch.
Aufenthalt von 1 Nacht im Juni 2019

6/10 – Okay

Verifizierter Reisender

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
ハード面は悪くないのに、経営者にセンスがないのかいろんな面で残念なホテル。 蚊が多いので、虫除け等が必需品です。 売店のジュースは、コンビニで買う3倍くらいの値段で100ペソ取られました。 チップを置かなかったからか、2日目以降はタオルの交換、ミネラルウオーターの補充はありませんでした。 朝食もあまり美味しくありません。
Aufenthalt von 3 Nächten im April 2019

6/10 – Okay

Karen

Gut: Personal & Service
Aufenthalt von 1 Nacht im Februar 2019

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
静かにノンビリしたい方向け
Aufenthalt von 10 Nächten im Februar 2019

6/10 – Okay

Leif

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Dezember 2018

2/10 – Ungenügend

lee sang shop

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
추천하고 싶지 않은 호텔
실제 계약 상황과 현장은 매우 차이가나고 변기 커버도 없고 등등 매우 열악합니다
Aufenthalt von 1 Nacht im Januar 2019

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Really enjoyed the hotel
Aufenthalt von 2 Nächten im Dezember 2018

6/10 – Okay

Maria Melissa

So so.. not bad but not as good as well
Aufenthalt von 2 Nächten im August 2018

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Nice little boutique hotel
Good points. Nice pool, goods staff and well maintained. Bad points my room the bed was so old and a foam Mattress that is was very uncomfortable. Rooms are very dated Right under flight path so I have planes wake me up at 7am It is located a long way from anywhere and you can't just leave and walk about
Aufenthalt von 1 Nacht im August 2018

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Invid hotellområdet låg en kåkstad. Närområdet är väldigt lokalt och hotellet ligger avsides från bad/sevärdheter etc
Aufenthalt von 1 Nacht im Juni 2018

8/10 – Gut

PAQUITO S.

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It is good stay and memorable.
Aufenthalt von 2 Nächten im Mai 2018

2/10 – Ungenügend

Nobuhiro

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
写真に騙されないで。
最低、もう利用しない。 チェックインは遅い ホテルの写真は綺麗だが、実際は全然だめ、 食事もまずい、 この料金では信じられなくらい高い、ホテルではなくゲストハウス。 バスタオルもない言ってもらってきたが、めちゃめちゃないろのタオル。 モーテルよりひどい。

8/10 – Gut

Sean

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
fantastic as always
its always a pleasure staying at the alta , from the arrival when you are greeted with a complimentary drink and friendly staff to when you leave , it really is a fantastic place , not far from mactan airport , with swimming pools , lovely rooms and very nice food , if i had to find something to complain about it would be the price of the food , as having eaten in other hotels and restaurants i find that alta is a bit too pricey ! still there are other places to eat and it is the only fault i could possibly find ! to finish i would say just go there and enjoy !

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Skønt sted til en familie tur
Dejligt hotel/resort hvor man virkelig får meget for pengene. Herligt også for børn

10/10 – Hervorragend

Lea

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful hotel grounds and wonderful staff.
The room was decent and spacious. The mattress was very comfortable. The staff were very good and the hotel grounds are beautiful with 2 pools.

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely and comfortable
We had a wonderful time together at Alta. The service was so wonderful and friendly. The room was clean and comfortable. Our tour was awesome and the driver we had was so patient and made us relaxed.
Aufenthalt von 2 Nächten im Januar 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
nice place
enjoyed the room and breakfast buffet, the beach was nice also we had a wedding here
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Larry, Owner am 29. Jan. 2018
Thanks for the very nice review Much appreciated Larry, Owner

6/10 – Okay

TAMS, Mabolo

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
値段なりのHOTELかな。
TVが、SKYCABLE未対応だったのは、残念でした。 部屋のバルコニーが狭く、通路兼用なのが気になった。 
Aufenthalt von 1 Nacht im Oktober 2017
Antwort von Larry- owner am 30. Dez. 2017
Hello Tams Sorry that Sky cable is not available in our area We do get many channels on the local Cordova Cable. The company belongs to the Mayor and he does a very good job of choosing a wide variety of channels for all tastes Hope to see you again someday soon Larry-owner

10/10 – Hervorragend

laarni, batangas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
nice hotel
very good hotel i just wish there are more discounts
Aufenthalt von 1 Nacht im September 2017
Antwort von Larry am 30. Dez. 2017
Hello Laarni Thanks for the nice review Much appreciated! Larry- Qwner

6/10 – Okay

성민, 부산

Gut: Personal & Service
분위기 아주 좋은 호텔
시설면에서는 조금 떨어지는 부분이 있습니다. 특히 방의 컨디션과 화장실 상태 하지만 친절한 직원들과 저녁에 열리는 수영장의서의 라이브 음악은 정말 환상적인 분위기 였다. 조용히 쉬었다 가고 싶은 사람이라면 추천 !!
Aufenthalt von 2 Nächten im August 2017
Antwort von Larry am 30. Dez. 2017
Hello Thanks for the predominently positive review. We are beginning to upgrade the rooms and continue to upgrade all facilities. Hope to see you again someday soon! Larry-owner

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
처음부터 끝까지 너무 잘 놀다 왔습니다. 직원들도 친절하고 조용하고 휴양하기에 딱 좋은 리조트였습니다. 음식도 맛있고 매우 좋은 것 같습니다!~~~~~
Aufenthalt von 4 Nächten im Juli 2017
Antwort von Larry am 30. Dez. 2017
Thanks for your many compliments, esepcially about the staff and out excellent chefs Hope to see you again. Say hi to me, next time you are at Alta. I try to talk to all guests when I am not at our other resort. Larry-owner

4/10 – Schlecht

Sveinulf

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aldri tilbake dit
Fine bilder på reklamen, men resorten lå innestengt i skog, og der var dårlige lysforhold. Det var mye støy hele natten av festende gjester som fikk bruke uteområdet til privat arrangement. Bassenget ble avstengt for oss andre av samme grunn. Innflygning til Mactan airport rett over resorten.Dårlig mat. Svært dårlig vakthold i forhold til de andre resorter. Ingen port som kunne stenges om natten. Vi ville flytte til et annet sted, men fikk ikke refundert pengene. Her anbefaler vi ingen å bo selv om betjeningen gjorde sitt beste. Nice pictures on the advertisement, but the resort was enclosed in forests and there were poor lighting conditions. There was a lot of noise all night by festive guests who used the outdoor area for private arrangements. The pool was not avalible for us for the same reason. Approach to Mactan airport right across the resort. Disappointing food. Very poor guarding. No gate that could be closed at night. We wanted to move to another place but did not get the money refunded. We recommend nobody to stay here even though the emploees did their best.
Aufenthalt von 5 Nächten im Juli 2017
Hello Im sorry that you found problems with our resort Our neighborhood is one of the safest in Cebu. We have 20 foot concrete walls surrounding the resort and the required CCTV coverage, since we have some very high profile guests who require high security We are working on the noise problem with the following: We built a special area with a second pool away from sleeping rooms and main pool. Staff has instructions to stop the noise by 10PM. If you had checked our property map , or asked at the front desk the location of the quiet areas of our 6 acre resort ( the other pool area is quiet , and in some ways more beautiful than the main pool area), Im sure that you would have had a quite different feeling about our beautiful resort. My apologies. Larry - Owner

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
프라이빗한 느낌이 있는 곳. 친구들보단 여자친구 혹은 아내와 오면 좋은 곳.
전체적으로 만족 했으나 방 안에 와이파이 신호가 안 잡히고 LTE 속도도 느려서 로비에서 주로 인터넷 사용했습니다. 객실에서도 데이터를 쓸 수 있도록 조치 했으면 합니다.
Aufenthalt von 4 Nächten im Juni 2017
Antwort von Larry- owner am 30. Dez. 2017
Thanks for alerting us to your suggestion Though the Wi-Fi signal is enough for most guests we are getting some quotes on upgrade options. Keep in mind that no place in the Philippines can come close to the speed you will find in places like South Korea. Might , no offense, but might I also suggest that when you go on vacation, you spend a little time looking around. It seems like a good time to give to have your eyeballs a rest, especially when there is such beauty all around you. Larry - owner

4/10 – Schlecht

Jessica

Verbesserungswürdig: Personal & Service
Helt ok
Helt okej vistelse. Vi hamnade i ett rum nära receptionen, restaurangen/scenen, det var karaoke till 22 på kvällen vilket störde oss då vi ville ha lugn och ro. Personalen va trevlig och tillmötesgående och vi fick byta till ett rum längre bort dagen efter. Hade du tänkt att lämna in din tvätt på hotellet så säger jag bara: Gör det absolut INTE!!!! De tar betalt per plagg och vi blev inte informerade om detta och fick en chock när notan kom!! Riktigt dåligt. Lämna hellre in på ett tvätteri utanför som bara tar 25 pesos/kg Bra säng och kuddar, samt bra tryck i duschen. Frukosten; + att det fans grönsaker som alternativ (när det va buffé dvs) - att de inte informerade om att det en av dagarna inte va nån frukost då koken inte ville för hen ansåg att det va för lite gäster. Vi fick två ägg på valfritt tillagningssätt. Läge: lite långt bort ifrån restauranger och aktiviteter. Men mysigt område
Hello Jessica I am glad our staff was able to help you find a quieter room Sorry if they did not inform you about the laundry charge Next time , you should look for me I always enjoy talking to guests and have some ideas on what to see and do to maker your stay more enjoyable Thanks or your mostly positive review Larry-owner

4/10 – Schlecht

jeremy, indiana, usa

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
To small
room was way to small, aircon was to noisy to sleep, pool was over croweded.
Antwort von Larry am 18. Mai 2017
Hello to Jeremy. I am a little confused. When you say we are too small, you mean the resort? We are a 6 acre resort, one of the largest and nicest in Cebu. If you mean the room, the room you got was our cheapest room, which is almost always small at all resorts. Sorry that you were bothered by the noise. Many guest don’t mind the box style A/C , but we could have easily upgraded you to a room with quite air conditioner. All room, except our cheapest have the quiet type. Our other rooms are much larger. And in fact our prices for all rooms are some of the cheapest on the island. With 80 – 90% of Filipinos living in poverty, almost all of the Philippines is run down looking, though most places are quite safe. I know of no resort which is not in a , so called, rundown part of town. All the things you say about heavy traffic and smog us are true of Cebu City, but not of our small island of Cordova. Traffic is not bad here, island only has 30,000 people. In 1 or 2 hours I can travel 75KM. Probably you came at Fiesta time. No one drives in Fiesta, unless it is emergency. It is faster to walk. By the way we have 2 pools. The other one is almost never crowded. Sorry that no one told you. Thanks for helping me to explain to other guests how to get what they expect at our friendly, happy resort. Any guest who feels we are not delivering what we promise is asked to immediately ask to talk to me, Larry, or one of our helpful staff. Anthony, the butler, Chystel, head of FD, Joy, GM, or Vivian operations, or any one of our 100 helpful staff. I am Larry, the owner

4/10 – Schlecht

Main, Yokohama

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
プールとカラオケのあるホテル
アルタ セブ リゾートは、マクタン空港から20から30分程度に位置するホテルでした。リゾート内にはプールとカラオケで楽しむ人が多かったです。 ビーチまでは歩くには遠いので、トライシクルという自転車タクシーを利用しなければいけません。 夜は、カラオケの音が響きます。
Antwort von Larry am 30. Apr. 2017
We are aware of your complaint and are looking for a good compromise solution to handle the fact that some guest like night-time music, while others like to sleep early. For one, we are asking the guests to turn down volume of videoke after 10 and turn it off at 11 so people's sleep wont be disturbed. If that is not enough, we have a remote pool with a very big sound stage. If we were to move the singing and noisier events the and turn the speakers away from the main resort area, problem solved. Your comments really help us to find the best solution to a problem that affects other guests as well. We thank you for your feedback. We are grateful for all the constructive advice from guests, and we are listening and working toward a fair solution for all guests. Larry Tarquinio, Owner

8/10 – Gut

malcolmgeo, Leeds, Yorkshire

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Off-beat hotel complex
Bit of a distance from anywhere really but no loss for that, very pleasant atmosphere about the place and the staff are very good. If you're looking for glass and stainless steel go to chain hotel where you can't tell whether you're in New York or New Delhi, this place has a character all of its own it was very quiet as far as other guests there but the conference side was very busy apart from the occasional cheers from the conference rooms didn't really notice that though.
Antwort von Larry am 3. Mai 2017
Thanks for seeing the good side of our vision and for your complements to our staff. Our caring staff, is said by many loyal fans of Alta Cebu, to be our most valuable asset, and of which we are most proud. We fancied ourselves to be a sort of quirky “artists dream” boutique hotel. Some guest have seen that side of us and tell us they love the homey, family feel of the place. My opinion is that owner operator places, where the owner lives on site, are better in all the most important ways. Most especially, that you can talk to the owners, if you need help. And that owner-operators attract more genuinely caring staff, and they, themselves care about customer satisfaction, and mentor through example. The distance is not really a problem that you won’t also encounter anywhere where there is a good resort. Most resorts are actually quite a bit farther to Cebu city. Since there are lots of things to do on Mactan Island- including many restaurants, points of interest, new malls, etc., there is less need to take the sometimes arduous trip to the City. Alta , with its 7 acre property is a great place to chill out or for enjoying our nearly nightly live entertainment. Larry- Owner