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"We liked the hotel's excellent location; shops and restaurants are just a few minutes away. There was also security personnel. We also liked the gym and the rooftop terrace. We didn't use the restaurant or bar, so we can't comment on those. What we didn't like about our 8-day stay was that we were never greeted by the receptionist, and eye contact was also strictly avoided, which we found very unfriendly. The security personnel sometimes greeted us, sometimes not; the cleaning staff always greeted us and were very friendly. The gym is small; there were no towels on four days, and one day there was no water. We won't be visiting the Novotel in Bogota again. In our opinion, anyone who makes their guests feel unwelcome doesn't deserve to have guests."

"Me gustó mucho la estancia en el hotel. En todos los aspectos una experiencia muy bonita. Muchas gracias! "