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Bewertungen von WoodSpring Suites Cherry Hill

2.5 out of 5
WoodSpring Suites Cherry Hill
1830 Frontage Rd., Cherry Hill, NJ

Bewertungen

7,8

Gut

553 von insgesamt 1378 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
406 von insgesamt 1378 Gästebewertungen haben eine Bewertung von 8 - Gut" "
190 von insgesamt 1378 Gästebewertungen haben eine Bewertung von 6 - Okay" "
102 von insgesamt 1378 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
127 von insgesamt 1378 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,4/10

Personal & Service

7,4/10

Ausstattung

8,4/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Colleen

Mit der Familie gereist
Floor dirty. Nothing to cook with even after asking nothing was available. Had to ask for silverware. If you think you will have a functioning kitchen you will not so really not paying for what you get!
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Terryann

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 9 Nächten im Mai 2024
Antwort von The Management am 21. Mai 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Hervorragend

Elvis

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This place is nice and clean with freah towels.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Management am 21. Mai 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Hervorragend

Afi

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
They had pots already I brung mines and they had dishes and they had a dishwasher and comfortable rooms. Loved it
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Management am 21. Mai 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 – Ungenügend

Natalie

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Beds are not comfortable, people hanging out in the parking lot and lobby. Not safe. Not clean. Never staying here again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Management am 14. Mai 2024
Thank you for sharing your experience. We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback.

8/10 – Gut

Penny

Geschäftlich gereist, Mit dem Partner gereist
Gut: Ausstattung
The area and condition of the property was very nice and seemed well-cared for. The front desk staff was friendly and professional. We were extremely disappointed in our first room. It reeked of animal odors and when we reported it, we were handed a can of Lysol and told there was nothing else they could do that night but would take care of it the next day. Having arrived late due to a flight delay and being unfamiliar with the area, we were unable to find a different hotel. When we returned for our second night and noticed the room was still in the same condition, we were given a different room upon our request.
Antwort von The Management am 14. Mai 2024
Thank you for sharing your experience. We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback.

6/10 – Okay

Afi

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It’s clean an safe, but I had to pay full price for 3 days in a room with a non working microwave. No discount or other room was offered at all. Other than that nice property very clean, dishwashers and big refrigerators. Friendly staff.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von The Management am 10. Mai 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

10/10 – Hervorragend

Kendra

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von The Management am 10. Mai 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

6/10 – Okay

Dorthee B

Mit dem Partner gereist
My bathroom was dirty and there was hair all over the floor in the room.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von The Management am 6. Mai 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

8/10 – Gut

Aaron

Gut: Sauberkeit und Zustand der Unterkunft
A little sketchy around property but always clean and a good affordable place to lay your head for the night. Probably not for families with young children.
Antwort von The Management am 6. Mai 2024
Thank you for your feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Hervorragend

Raymond

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Staff is very friendly
Aufenthalt von 7 Nächten im April 2024
Antwort von The Management am 6. Mai 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

4/10 – Schlecht

Jennifer

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Room was not very clean, found eye lashes in between bed covers. Advertised breakfast, there was none.
Aufenthalt von 2 Nächten im April 2024
Antwort von The Management am 29. Apr. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

6/10 – Okay

Oksana

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
Property manager Mick almost doubled the ammount for stay. Check your pockets when getting out of front desk
Aufenthalt von 1 Nacht im April 2024
Antwort von The Management am 29. Apr. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

6/10 – Okay

Vonetta, Laurel Springs

Mit Haustieren gereist, Geschäftlich gereist
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
This is not your typical hotel. Your room will not be serviced, you have to take out your own garbage, if you need supplies you'll need to go to the front desk for toilet tissue and soap. Also, people do hang/loiter out outside and in the lobby. I did like that there was a kitchen and that it was pet friendly. However my room was filthy! I had to wipe down everything including the walls, doors, floors, bed, TV, everything single thing had to be wiped down as it was disgusting. I did speak with management after I checked out and they informed me that they were addressing the concerns with the staff and looking to make changes. I appreciate that and hope they do as this can be a really nice place.
Aufenthalt von 8 Nächten im April 2024
Antwort von The Management am 29. Apr. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

10/10 – Hervorragend

L'Briah

Aufenthalt von 2 Nächten im März 2024
Antwort von The Management am 29. Apr. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 – Ungenügend

john

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The smell of when you got their was like a nursing home and the rooms were empty, no toiIetries. We decided not to stay and drove home
Aufenthalt von 1 Nacht im April 2024
Antwort von The Management am 22. Apr. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

2/10 – Ungenügend

Andrew

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von The Management am 12. Apr. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

6/10 – Okay

Marina

Gut: Sauberkeit und Zustand der Unterkunft
A little outdated room, but clean. No shampoo and shower gel was unexpected:) Wi-FI the most of the time didn’t work. Staff was friendly.
Aufenthalt von 2 Nächten im April 2024
Antwort von The Management am 8. Apr. 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

2/10 – Ungenügend

DAVID

Mit der Familie gereist
The lady at the front desk was straight from the hood and was nasty and disrespectful. She seems to be very insensitive to the needs of guest. She’s clearly there just for a check. Not sure how much she gets paid, but I’m certain that she’s being overpaid for what she’s actually worth.
Aufenthalt von 2 Nächten im April 2024
Antwort von The Management am 8. Apr. 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

8/10 – Gut

Cecilia

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Overall ok
Aufenthalt von 3 Nächten im März 2024
Antwort von The Management am 8. Apr. 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Hervorragend

Richard

Aufenthalt von 14 Nächten im März 2024
Antwort von The Management am 3. Mai 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 – Ungenügend

Daniel

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Smells like smoke everywhere, cigarette butts in the hallways, doors and walls have holes.
Aufenthalt von 14 Nächten im März 2024
Antwort von The Management am 8. Apr. 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future

4/10 – Schlecht

Kimeka

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
The property itself was average. The room was not clean upon check in. The mirror in the bathroom had stains (toothpaste), brown ring around the inside of the tub, a few old rice grains and chewed chicken bones on the ground in the kitchen area. A strand of hair was in refrigerator. I basically cleaned it myself with products I decided to purchased after seeing the room. The only thing that was neat was the bed, inside the sink and closet space.
Aufenthalt von 1 Nacht im März 2024
Antwort von The Management am 28. März 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

8/10 – Gut

Kimberly

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
I didn’t realize this was an extended stay property, which had people hanging out in different places. The first room I was offered was on the floor, where the smoke was thick, but I was lucky enough that the receptionist gave me another room and the second room was on a floor where there was no smoking
Aufenthalt von 1 Nacht im März 2024
Antwort von The Management am 19. März 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 – Ungenügend

Eric

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Th whole second floor smelled of cigarettes, the room was hardly cleaned with stains and cigarettes burns on the bed. I didn’t even unload my stuff from my suitcase, I just asked for a refund.
Aufenthalt von 8 Nächten im März 2024
Antwort von The Management am 19. März 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

10/10 – Hervorragend

Jena, Riverside

For the most part everything was great, however my boyfriend didn’t bring his slides and said the floor was covered in a dirt, so that’s pretty upsetting.
Aufenthalt von 1 Nacht im März 2024
Antwort von The Management am 15. März 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Hervorragend

Alexander

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice and quiet
Aufenthalt von 1 Nacht im März 2024
Antwort von The Management am 12. März 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Hervorragend

CHRISTINE

Aufenthalt von 1 Nacht im März 2024
Antwort von The Management am 8. Apr. 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 – Ungenügend

Jeffrey

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
Bugs in the bed in the room
Aufenthalt von 1 Nacht im März 2024
Antwort von The Management am 12. März 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

2/10 – Ungenügend

Nova

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von The Management am 12. März 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

10/10 – Hervorragend

Jamal

Aufenthalt von 1 Nacht im März 2024
Antwort von The Management am 28. März 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

6/10 – Okay

Tara

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
It was noisy and the bed was like a prison cot with plastic sheets. Yikes!
Aufenthalt von 5 Nächten im Februar 2024
Antwort von The Management am 4. März 2024
Thank you for your feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Hervorragend

Artur

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Management am 4. März 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 – Ungenügend

Tarik

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Not good
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Management am 26. Feb. 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

10/10 – Hervorragend

Ian

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Management am 26. Feb. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 – Ungenügend

Miya

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I booked a room with a queen size bed and a kitchen. The bed was not a queen it was a full size and it was very uncomfortable. The kitchen had pans that were rusty and the freezer also had rust in it.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Management am 23. Feb. 2024
Thank you for the feedback. We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

6/10 – Okay

COURTNI

Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Management am 20. Feb. 2024
Thank you for your rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Management am 20. Feb. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Hervorragend

Kendra

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Management am 20. Feb. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 – Ungenügend

Earl

Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Management am 22. März 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit
The girl at the front desk was nice. I booked a room with a queen bed and got a double bed not sure why. When i got yo the room there was hair all on the walls of the shower and sides of tub. One of the drawers in the kitchen was broken.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Management am 12. Feb. 2024
Thank you for the feedback. We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

6/10 – Okay

Doug

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The girl at the front service desk was amazing and nice give her a raise.. The place was clean and nice.. The bed wasn’t very comfortable and the walls are thin so we heard screaming children all night that kept us up.. no soap or shampoo .. remote didn’t work had to get new one…. All and all it was in the middle for a rating.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Management am 9. Feb. 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

4/10 – Schlecht

Renee

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Management am 4. Feb. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

6/10 – Okay

Charlene

Aufenthalt von 2 Nächten im Januar 2024
Antwort von The Management am 22. März 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Management am 29. Jan. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

8/10 – Gut

Carmen

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
There was no soap in the room. The bed was almost made. One sheet untucked. No blanket or bedspread. Sink looked like someone had washed something in it. Water spotted. Refrigerator had smudges at and around the handles.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Management am 29. Jan. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

10/10 – Hervorragend

Kendra

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Management am 29. Jan. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Hervorragend

Sandza Marc Emerick

Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Management am 22. Jan. 2024
We're glad you enjoyed your stay! Thank you for choosing us and we hope to see you again soon.

10/10 – Hervorragend

Jacklyn, Marlton

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Management am 18. Jan. 2024
We are so pleased that you enjoyed your stay and appreciate your rating. We strive every day to make sure every guest experience is exceptional, and your review is a testament to that. We can’t wait to welcome you back on your next visit.

6/10 – Okay

John

Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Management am 4. Feb. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.