Finde Cheltenham Art Gallery and Museum Hotels

„Sehr schönes Haus“

„Dreadful communication, I emailed a query 3 days prior to arrival & had no response. The night before arrival I got an email saying I hadn’t paid. I’d not received a request for payment. The payment link was still not sent and on the morning of arrival I got another email saying I’d not paid shortly followed by yet another demand. Eventually they sent the link & I got instructions for entry. I arrived and sent a message asking for a parking permit. No reply for 34 minutes by which time I’d ...

„clean room, clean property, friendly staff, good breakfast, next to petrol station with grocery store - good location “

„Alles super“

„Steckdose im Bad führte keinen Strom, ausführliche Wegbeschreibung notwendig“

„Leider ließ die Sauberkeit zu wünschen übrig: auf dem Teppich Hundehaare, auf den Ventilatoren dicke Staubschichten, Kaffeemaschine voller benutzter Kapseln und verstaubt. Nachttische verstaubt…Zudem war die Kaffeemaschine defekt. Hotelpersonal war kaum anwesend an der Rezeption. Schade “

„Sehr reichhaltiges Frühstück - nettes Personal an der Rezeption“

„Schöne Zimmer, nahe Busbahnhof.“

„Laute Umgebung. Still waiting for the invoice via email or paper. “

„Gutes Frühstück, Essen am Abend lecker, Sauberkeit des Pub dürftig.Eine Nacht ok, Badezimmer und Flur sollten mal wieder renoviert werden. Licht ging nicht vollständig. “

„Was not provided with an access code. When I managed to contact the property manager they claimed no personal information was forwarded to them, ie; phone number or email from Expedia. I had to enlist the help of a nearby business to contact them 3 hours after the check in time. If Expedia doesn’t forward details why would you continue to use them as booking agents. Property was close enough to train station and quite location, front door was often not secured from the street “

„- in no way did our room resemble what you get to see when booking via web site - walls and ceiling were damp with paint peeling off - the room was not made up at all - used towels were removed but not replaced - the shared bathroom was used as a vomitorium by other “guests - all in all a terrible experience “

„Clean and quiet, comfortable bed. Internet didn't work and the TV could only pick up one channel though. “