2/10 – Ungenügend
Joshua
16. Dez. 2025
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The front desk person told me that the room was not ready when I arrived at 4pm check in time. She completely ignored me and let me sit for an hour and a half!!!! Completely unacceptable! When I finally asked if my room was ready she acted like she never saw me. When I told how long I waited, she said "why didn't you tell me?" Like it was MY Fault! Horrific and inexcusable rude condescending and dismissive attitude from her. I didn't get her name and she acted like she didn't know what she was doing. She was wearing a dark jacket with short hair. Her attitude was disrespectful and abhorrent. I have stayed here twice before and always had great service, NOT THIS TIME! HORRIBLE EXPERIENCE. I highly doubt I will return and I will advise people not to choose this poorly run establishment. And the room was not that clean. Blackout curtains have some kind of gross stains, and broken. The carpet is filthy and stained. The desk clerk did NOTHING to rectify this abysmal failure. This location has gone down hill.
Joshua
Aufenthalt von 1 Nacht im Dezember 2025
