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Bewertungen von Crown Hotel

4 out of 5
Crown Hotel
Wetheral, Carlisle, England

Bewertungen

8,6

Hervorragend

394 von insgesamt 731 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
206 von insgesamt 731 Gästebewertungen haben eine Bewertung von 8 - Gut" "
82 von insgesamt 731 Gästebewertungen haben eine Bewertung von 6 - Okay" "
34 von insgesamt 731 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
15 von insgesamt 731 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Ausstattung

8,4/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Philip

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent bed and bedding. quality room, dining service and breakfast, lovely pool and Jacuzzi. Enjoyed our stay.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well organised
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Lisa

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
No lift!! Long hallways to our room. Cobwebs on the ceiling above the bed. Uncomfortable bed. Hot! (At least we found a fan)
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Christine

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Beautiful location.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We thoroughly enjoyed our stay.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Scott

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von The Crown Hotel Wetheral am 14. Apr. 2024
Hi Scott, Thank you for taking the time to leave us your feedback. We hope you have a lovely weekend. Kind Regards, The Crown Team

10/10 – Hervorragend

Prachi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The receptionist Maisie (I hope I got the spelling right) is lovely and super helpful. All the catering staff are also great. Love the location near the viaduct. The gym and fitness centre is also great!
Aufenthalt von 3 Nächten im März 2024
Antwort von The Crown Hotel Wetheral am 7. Apr. 2024
Thank you for your lovely comments about Maisie, we have already passed those on to her and the rest of the team. We hope to welcome you back again soon. Kind Regards, The Crown Team

10/10 – Hervorragend

JM

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super hotel. Delicious food. Two different places to eat with different menus. Decor is modern and recently done. Place is immaculate. All staff are outstanding - special shout out to Maisy in the restaurant - so attentive and endlessly energetic!
Aufenthalt von 1 Nacht im März 2024
Antwort von The Crown Hotel Wetheral am 7. Apr. 2024
Hi JM, Thank you for your wonderful comments regarding your stay. We have passed your compliments on to Maisie. We look forward to welcoming you back again in the future. Kind Regards, The Crown Team

8/10 – Gut

Johnno

Mit Haustieren gereist, Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our second stay here and we returned because we were very impressed last time. The check-in process was very smooth and efficient. Staff were polite, professional and helpful. The room, reception, bar and leisure club were very clean and bright. Food was tasty and well presented. The only thing that was a little disappointing was the free WiFi. It would hardly connect and once it was connected it was very slow. Improve that and it would be a 5-star review.
Aufenthalt von 1 Nacht im März 2024
Antwort von The Crown Team am 9. März 2024
Hi Johnno, Thank you for leaving us your feedback and wonderful comments about our staff and the facilities. We will be looking into ways we can better improve the WiFi reception around the hotel. We hope you have a wonderful day. The Crown Team

10/10 – Hervorragend

NICHOLAS

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel in a nice village
Aufenthalt von 1 Nacht im März 2024
Antwort von The Crown Team am 9. März 2024
Hi Nicholas, Thank you for taking the time to leave us your wonderful feedback. Kind Regards, The Crown Team

10/10 – Hervorragend

Luke

Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Hi Luke, Thank you for taking the time to leave us such a wonderful review. We look forward to welcoming you back again in the future. Kind Regards, The Crown Team

10/10 – Hervorragend

Maurice

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Februar 2024
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Hi Maurice, Thank you for taking the time to leave us your valuable feedback. We hope to see you again soon. Kind Regards, The Crown Team

10/10 – Hervorragend

Emma

Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Hi Emma, Thank you for leaving us such a wonderful rating, it is greatly appreciated. Best wishes, The Crown Team

10/10 – Hervorragend

julia

Gut: Personal & Service und Zustand der Unterkunft
Loved our stay at the hotel definitely be back
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Hi Julia, Thank you for leaving us such wonderful feedback. We look forward to welcoming you back in the future. Kind Regards, The Crown Team

10/10 – Hervorragend

Patricia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Hi Patricia, Thank you for taking the time to leave us your valuable feedback. We look forward to welcoming you back again. Kind Regards, The Crown Team

4/10 – Schlecht

David

Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Hi David, Thank you for taking the time to provide us with your honest feedback. Kind Regards, The Crown Team

6/10 – Okay

Leigh

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The overall hotel was lovely. We had a room above the kitchen, which was very noisy late into the night. And this morning we were woken up at 5.30am with the noise from the washing machines ans tumble dryer. The staff were very pleasant but unorganised
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Hi Leigh, Thank you for taking the time to leave us your valuable and honest feedback. We are sorry to hear about the noise disturbance. We have taken this feedback seriously and spoken to our staff regarding this to ensure it does not happen again. We are pleased to know that you found our staff pleasant. Kind Regards, The Crown Team

10/10 – Hervorragend

Helen

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff were amazing nothing is too much trouble , the food is not cheap but it’s incredible quality and the facilities are fantastic
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Hi Helen, Thank you for your lovely comments on our staff, we will be sure to pass this on to them. We look forward to seeing you again in the future. Best wishes, The Crown Team

6/10 – Okay

Steven

Geschäftlich gereist
Mr Potts
Nice breakfast but yoghurts not cold, shower pressure questionable but over all not bad, note parking van be tight.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Hi Mr Potts, Thank you for taking the time to leave your honest feedback as it is valuable to us. Kind Regards, The Crown Team

6/10 – Okay

DR M R

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great overall
My only issue here was the next door dog barking and making noises early morning barking ruined my sleep and i couldnt go back to sleep before check out. So made the next day very difficult. lovely overall
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Hi Dr M R., Thank you for taking the time to leave us with your honest feedback. We do apologize for the barking dog which affected your sleep. As we are a pet-friendly hotel, we do understand that these things can occur. We would hope to welcome you back again in the future, we would be more than happy to put you in one of our cottage rooms, which would be away from pets. Kind Regards, The Crown Team

6/10 – Okay

Donna

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Hi Donna, Thank you for leaving us your feedback. We hope to see you again in the future. The Crown Team

10/10 – Hervorragend

Greg

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Thank you Gregg. Kind regards, The Crown Team

8/10 – Gut

Norma

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Quick overnight stay
It was nice to stay in the older part of the hotel , rooms were warm and clean . Disappointed that there was no note paper to write as the heating system woke me during the night and I had the urge to write ! Staff were enthusiastic and helpful
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Hi Norma, Thank you for taking the time to provide us with your honest feedback. Because of this, we will look into providing notepads for the future. Kind Regards, The Crown Team

10/10 – Hervorragend

Anthony

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Thank You for your wonderful review Anthony, We look forward to seeing you again in the future. Kind regards, The Crown Team

10/10 – Hervorragend

Alan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A great Escape.
We come here when we can and just love the place. The young lad on reception was really helpful when all the trains were cancelled, going the extra mile getting us a cab.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Hi Alan, Thank you for your lovely comments regarding our reception team. We are thrilled to hear he could help you out. Have a wonderful day. The Crown Team

10/10 – Hervorragend

laura

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely cleaning hotel, room was lovely and bed very comfy
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Hi Laura, Thank you for your lovely comments. Best wishes, The Crown Team

8/10 – Gut

Charles

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Crown Hotel Wetheral am 9. März 2024
Thanks Charles, Best wishes, The Crown Team

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Thank you Robert! Look forward to seeing you again soon. Best wishes, The Crown Team

6/10 – Okay

Philip

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overnight Xmas shopping trip
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Thank you for your feedback, Phillip. Have a lovely day. The Crown Team

10/10 – Hervorragend

Michelle

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had another great stay
Aufenthalt von 1 Nacht im November 2023
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Thank You, Michelle. We look forward to welcoming you back again soon. Kind Regards, The Crown Team

10/10 – Hervorragend

Joanne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our suite was beautiful the staff were very friendly and accommodating food was amazing
Aufenthalt von 2 Nächten im November 2023
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Hi Joanne, We are thrilled to read your comments regarding our staff here. We look forward to seeing you again soon. Kind Regards, The Crown Team

10/10 – Hervorragend

Simon

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel very good location only a few minutes off the M6. Nice leisure facilities is a very nice bonus.
Aufenthalt von 1 Nacht im November 2023
Antwort von The Crown Hotel Wetheral am 25. Feb. 2024
Hi Simon, We are thrilled to see you took full advantage of our leisure facilities. We look forward to seeing you again soon. Kind Regards, The Crown Team

10/10 – Hervorragend

Alan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sympathetic staff when I had a problem with my car. Could do with two breakfast options!
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing food, great room lots of light and brilliant views. Very clean and comfortable. Only 2 small problems to make perfect are shower water pressure is hilariously low and TV has bad signal but not such a problem really.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Elaine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely location
Very comfortable room, excellent breakfast and spa facilities. Friendly and helpful staff
Aufenthalt von 3 Nächten im November 2023

10/10 – Hervorragend

Graham

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel in small village, room was very warm, but ceiling fan and also fan provided if required. Both had an excellent sleep, breakfast was tremendous with very wide variety of choice. Will return here.
Aufenthalt von 2 Nächten im November 2023

8/10 – Gut

julia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good food in bar, but also 15 mins walk into next village and at Fantails.
Aufenthalt von 3 Nächten im November 2023

6/10 – Okay

Paul

Gut: Sauberkeit und Zustand der Unterkunft
We had an issue when checking in. We were told we did not have breakfast included but this was in writing on our reservation. They did eventually supply breakfast.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Hazel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stopover to Scotland
We stayed here as a stopover on our way to Scotland. It was 5 mins off M6 yet a lovely quiet place to stay. Restaurant food good. Breakfast lovely and great choice. Room was clean, warm and had everything needed.
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

mike

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Weekend away
Weekend stay. A few problems with room,but all resolved by the reception staff. 2 single beds pushed together instead of a double.shower instead of bath as requested Clean and comfortable. Staff great. Swimming pool area wonderful. Overall a great hotel with hard working staff.
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Steve

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nothing
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Christopher

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel with great facilities in a quiet and beautiful rural village.
Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Chris

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Lovely hotel and staff, food was good. Let down by extremely poor housekeeping and the noise within the bedroom at night. Some kind of air handling unit ductwork runs near to the room, so loud it literally makes the mirror on the wall vibrate at night and had to wedge it off the wall with tissues to keep it quiet so we could try to sleep. As for the housekeeping they need to get new staff, the corridor leading to the room has cobwebs everywhere and these have been there a while judging by the thickness and state of them. The bedroom was like a nursery for spiders and I literally lost count of the ones I had to remove so my partner would eventually settle, again cobwebs all over the ceilings and beams within the room.
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Rhian

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

John

Mit einer Gruppe gereist
Gut: Ausstattung
Lovely, clean, comfortable well decorated room, TV even had Netflix, huge walk in shower in a large on suite bathroom. Amazingly comfortable bed. Excellent meals in the bar, good choice menu and generous portions. Fairly well stocked bar. Very enjoyable breakfast in the conservatory. All staff were courteous, friendly and professional and well above average. The rail station is nearby the hotel and there is a local bus service. Lovely little village only around 6 miles from Carlisle city centre.
Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

Hugo

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were extremely friendly and helpful.
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Susan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good overall, food fantastic
Spacious room with balcony, overlooking lovely gardens. Spacious, clean and warm with great sized bathroom. Toiletries provided and access to gym/pool. Food was amazing, and plenty of it. Highly recommend. Only slight minor for me on a personal note is that the mattresses were memory foam I think - hard as a rock, no give, one night was all I would be able to manage.
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

R

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

John

Aufenthalt von 1 Nacht im Oktober 2023

4/10 – Schlecht

Neil

Awful Food
The food was awful It all looked well presented. The fish had an awful taste and didn’t smell healthy Breakfast first morning was table service which we were told it would be. Second morning was buffet. Which was cold. Was told they could HEAT IT UP !! No thanks My husband took the offer of a fresh made breakfast. This was also some items cold so suggested it wasn’t fresh. Won’t be back !!
Aufenthalt von 2 Nächten im Oktober 2023