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Bewertungen von Hyatt Place Buffalo/Amherst

3 out of 5
Hyatt Place Buffalo/Amherst
5020 Main Street, Buffalo, NY

Bewertungen

9,2

Wunderbar

707 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
198 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 8 - Gut" "
56 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 6 - Okay" "
22 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
21 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

9,0/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Eric, Rochester

Gut: Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nico Zambito am 26. Mai 2024
Thank you for your response. We are glad you enjoyed your stay. We hope to serve you again in the near future.

10/10 – Hervorragend

TIM

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed here for 4 days for a college graduation.. rooms were comfortable and nicely decorated. The staff was friendly and helpful. I’d stay here again..
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Nico Zambito am 23. Mai 2024
Thank you for your review. We are glad you enjoyed your stay. We hope to serve you again in the near future.

6/10 – Okay

Marcie

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
When we got there the property was nice and clean. But they were very short-staffed. We had no soap or conditioner in our shower. The mini fridge was broken and the door to the fridge fell off. Otherwise, the stay was fine. At breakfast, other guests could blatantly be seen picking food out of the containers with their fingers instead of using the ladles.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nico Zambito am 22. Mai 2024
Thank you for your review. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nico Zambito am 22. Mai 2024
Thank you for your review. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Martin

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Outstanding. Thank you Jessica
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Nico Zambito am 20. Mai 2024
Thank you for your review. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Remiko

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff and very nice breakfast options.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Nico Zambito am 17. Mai 2024
Thank you for your response. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Sukrithi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nico Zambito am 17. Mai 2024
Thank you for your response. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

8/10 – Gut

Cristina

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
The property was well kept. The pool was clean and the towels were well stocked. The hotel was well situated in a beautiful area.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nico Zambito am 16. Mai 2024
Thank you for providing a review. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Julie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean and comfortable room.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nico Zambito am 12. Mai 2024
Thank you for your response. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

6/10 – Okay

Thurman

Mit dem Partner gereist
Everything was fine
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nico Zambito am 10. Mai 2024
Thank you for your response. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

6/10 – Okay

Hannah

Verbesserungswürdig: Ausstattung
I booked this hotel as a birthday getaway for my mom, thinking it would be an upscale hotel experience because the reviews were good but I was honestly disappointed and won’t be back for a stay. The pros: the two girls who checked us in were lovely, very friendly and accommodating. The location was good, the area is safe. The room was quiet. The cons: the hallways were really humid and smelt musty. When we got to our floor there was a vacuum sprawl out and left in the hallway with laundry. The first room we had also smelt very musty like a cottage or a basement (but we were on the top floor). We had to switch rooms because the smell bothered us so much. We got a second room on the other end of the same floor and it was still musty, but we turned the AC on high and bought some room spray when we were shopping so that we wouldn’t have to move again. The king bed seemed to be a queen size.. The breakfast in the morning had good options, but could have been better. They served breakfast on paper plates which I have never seen in my life at a hotel especially a Hyatt? By 8:30 all of the fruit was gone and they didn’t offer any more so we didn’t get any.. There was also a lady putting out the hot food who was super grouchy and rude, yelling at the guests for not putting lids back on and was slamming things around. Really turned us off of a nice breakfast experience. Blonde girl at the front desk in the morning was also grouchy. Disappointed and wont be back..
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nico Zambito am 10. Mai 2024
Thank you for your response. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Lauren

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nico Zambito am 10. Mai 2024
Thank you for your response. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Christine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nico Zambito am 10. Mai 2024
Thank you for your response. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Sona

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Staff that checked us in was super sweet!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nico Zambito am 4. Mai 2024
Thank you for providing a survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

4/10 – Schlecht

Maureen

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Mattress and pillows were so lumpy and uncomfortable. No fan in bathroom. Shower had no water pressure. It was hard to get wet! Unfortunately it was the worst hotel experience we have had in a very long time.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nico Zambito am 2. Mai 2024
Thank you for your response. I apologize that your stay was less than satisfactory. Your feedback is sincerely appreciated and will help us improve your future visits. We hope to serve you again in the near future.

10/10 – Hervorragend

Rob

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very clean hotel room and common areas. Friendly and accommodating staff!
Aufenthalt von 1 Nacht im April 2024
Antwort von Nico Zambito am 2. Mai 2024
Thank you for your response. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Francisco, Norwalk

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Great family hotel big rooms
Aufenthalt von 2 Nächten im April 2024
Antwort von Nico Zambito am 2. Mai 2024
Thank you for your response. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Kimberly

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is off the highway, easy in and out. In a nice area and very clean.
Aufenthalt von 2 Nächten im April 2024
Antwort von Nico Zambito am 2. Mai 2024
Thank you for your response. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Kerry

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean facility, nice & spacious rooms, friendly desk staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Nico Zambito am 2. Mai 2024
Thank you for your response. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Oscar

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was centrally located to everything.
Aufenthalt von 2 Nächten im April 2024
Antwort von Nico Zambito am 2. Mai 2024
Thank you for your response. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Jenelle

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very comfy beds. Clean room and nice breakfast included.
Aufenthalt von 1 Nacht im April 2024
Antwort von Nico Zambito am 2. Mai 2024
Thank you for your response. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

8/10 – Gut

Patrick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Nico Zambito am 2. Mai 2024
Thank you for your response. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Kelsey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Nico Zambito am 27. Apr. 2024
Thank you for providing a survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Gia

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im April 2024
Antwort von Nico Zambito am 23. Apr. 2024
Thank you for providing a survey about your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

8/10 – Gut

Hamdzita

Gut: Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von Nico Zambito am 20. Apr. 2024
Thank you for providing a survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

8/10 – Gut

CALVIN

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Nico Zambito am 17. Apr. 2024
Thank you for providing a survey about your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Melissa

Aufenthalt von 1 Nacht im April 2024
Antwort von Nico Zambito am 10. Mai 2024
Thank you for your response. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Monique

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very helpful very clean very nice will definitely come back
Aufenthalt von 1 Nacht im April 2024
Antwort von Jessica Herbert am 16. Apr. 2024
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

6/10 – Okay

Alexis

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jessica Herbert am 16. Apr. 2024
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 – Hervorragend

P

Aufenthalt von 1 Nacht im April 2024
Antwort von Nico Zambito am 4. Mai 2024
Thank you for providing a survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Yahilen

Aufenthalt von 3 Nächten im April 2024
Antwort von Nico Zambito am 4. Mai 2024
Thank you for providing a survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

8/10 – Gut

Jacqueline

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location off Highway. 24/7 desk staff. Well lit outside for parking. Room was clean. Nice large window.
Aufenthalt von 1 Nacht im April 2024
Antwort von Jessica Herbert am 16. Apr. 2024
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 – Hervorragend

Taranjeet

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love it
Aufenthalt von 1 Nacht im April 2024
Antwort von Jessica Herbert am 13. Apr. 2024
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 – Hervorragend

Bill

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Safe, enjoyable
Aufenthalt von 2 Nächten im April 2024
Antwort von Jessica Herbert am 12. Apr. 2024
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

6/10 – Okay

Premini, Webster

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Jessica Herbert am 12. Apr. 2024
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 – Hervorragend

digdem

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
it was very good
Aufenthalt von 4 Nächten im März 2024
Antwort von Jessica Herbert am 4. Apr. 2024
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 – Hervorragend

Rebecca

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Jessica Herbert am 4. Apr. 2024
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

8/10 – Gut

Scott

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice Hotel
Aufenthalt von 2 Nächten im März 2024
Antwort von Nico Zambito am 8. Apr. 2024
Thank you for providing a survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

8/10 – Gut

Seo Hee, Toronto

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and good service.
Aufenthalt von 2 Nächten im März 2024
Antwort von Jessica Herbert am 1. Apr. 2024
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 – Hervorragend

Mike

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We’ve stayed at this property many times. Always great service and clean room.
Aufenthalt von 1 Nacht im März 2024
Antwort von Jessica Herbert am 1. Apr. 2024
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 – Hervorragend

Carter's Plumbing Services

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff are awesome and accomodating! Rooms are clean, parking is easy and accessible. Great place
Aufenthalt von 1 Nacht im März 2024
Antwort von Jessica Herbert am 31. März 2024
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 – Hervorragend

Karma

Aufenthalt von 1 Nacht im März 2024
Antwort von Nico Zambito am 20. Apr. 2024
Thank you for providing a survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 – Hervorragend

Bernadette

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly staff. Check in was so easy. Very accommodating staff!
Aufenthalt von 1 Nacht im März 2024
Antwort von Jessica Herbert am 30. März 2024
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 – Hervorragend

Neal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Helpful staff. Right off expressway, easy to find. Clean rooms. Kids liked the pool.
Aufenthalt von 4 Nächten im März 2024
Antwort von Jessica Herbert am 29. März 2024
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 – Hervorragend

Marshall

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
excellent hotel , very clean, stunning view of the pond at the back.
Aufenthalt von 1 Nacht im März 2024
Antwort von Jessica Herbert am 29. März 2024
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 – Hervorragend

Elena, new hartford

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay as always. Clean, wonderful staff, close to UB North campus.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jessica Herbert am 29. März 2024
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 – Hervorragend

Monisha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Jessica Herbert am 27. März 2024
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 – Hervorragend

Alona

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and clean property. Beautiful river view from the suite.
Aufenthalt von 1 Nacht im März 2024
Antwort von Jessica Herbert am 23. März 2024
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 – Hervorragend

Suyash

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Jessica Herbert am 22. März 2024
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

2/10 – Ungenügend

Wayne

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
1st time ever in 30yrs of travelling where hotel did not have reservation. I showed that it was paid to expedia...she said conf# didnt work in her system. Found out hotel was overbooked and bumped us We were there right at 3pm for check in. We booked because we wanted a pool and hottub and gym and a bathtub in the room. The moved us to the Reickhart house...adjoining property. Although slightly nicer room...not better then our.own home. No bathtub no pool etc no free breakfast. This was worst hotel experience ever and we have been on 5 continents.
Aufenthalt von 1 Nacht im März 2024
Antwort von Nico Zambito am 19. März 2024
Thank you for providing a review of your recent stay with us. I apologize that your stay was less than satisfying. Your feedback will assist us in improving our guest's experience. We hope to serve you again in the near future.