Finde Botanical Gardens-Heritage Pk Hotels

„Property and my rooms were clean and nice. The first night I was in a room with crazy loud AC. I called the desk but they said no maintenance was there and they were full. I told him no worries if they could fix it or move me to a different room that would be great. The problem I had was every time I talked to someone at the desk they didn’t know anything about the issue. No one had made any notes or passed along any of the information so every time I talk to someone, we were starting over from ...

„Breakfast needs some changes other then that everything else was good Staff , housekeeping , room was great“

„Sehr gute Lage, nettes Personal, saubere Zimmer“

„If you’re looking for something to do with your kids and at the same time, have fun this is the place my two year-old baby had so much fun as well. it’s not only a waterpark. They also have activities for you and your kids to do.“

„Gracie at the front desk and Kristina in housekeeping were very kind, helpful and thorough. Kristina made sure all our needs were met daily.“

„C“

„This was a beautiful property & we enjoyed our visit very much! The staff were all very helpful and kind, the room was immaculate, breakfast in the restaurant was delicious, and everything was quick and easy.“

„It was a great stay and fun time!“

„Hotelsuite mit King- und Sofabett war sehr gross inkl. Küche. Das Hotel liegt in Gehdistanz zum BossPro Outdorworld sowie zur Grapevine-Mall. Super Frühstücksbuffett mit American und Europ. Frühstück - das beste auf usnerer dreiwöchigen Rundreise. Zimmer waren trotz der Nähe zum Highway sowie zum Flughafen sehr ruhig. Airportshuttle gratis und kam nach Bestellung innert 30 Minuten (Traffic).“

„Conveniently located, the staff was very helpful. The hotel was beautiful and the food was amazing. Highly recommended.“

„Guter Durchschnitt mit Wohlfühlfaktor und tollen Extras! Gesamteindruck: Das Hotel sowie die Zimmer waren absolut ordentlich und sauber. Wenn man einen typisch deutschen Maßstab anlegt, wird man hier nicht enttäuscht – es ist ein solider, guter Durchschnitt. Man fühlt sich hier absolut nicht wie bei einer Massenabfertigung. Ein außergewöhnliches Highlight beim Service: Was mir besonders positiv aufgefallen ist und wirklich außergewöhnlich war: Es gab echtes, ordentliches Besteck und richtige ...

„I enjoyed our stay in Grapevine. Our room was a little dated but over all it was a great stay.“

„Das Hotel hat noch dünnere Wände als in den USA schon üblich und man hat die Nachbarn auf beiden Seiten sehr deutlich gehört. Selbst eine einfache Konversation ist deutlich hörbar. Ich hatte die ganze Nacht Musik und Gesang im Nebenzimmer und an Schlaf war nicht wirklich zu denken. Das Personal schien das nicht zu interessieren und die Nachbarn waren auch nicht einsichtig. “

„Walked in the room to find it hot, AC not working, and two portable units and a box fan left to keep it cool but not enough. This was for a living room space and two bedrooms. The front desk rep blamed it on Expedia, but I found out with Expedia that they should have pulled the room from the portal if it was not in good condition. While at the front desk, he was unhelpful and unsupportive. I saw a paper on the desk with a printed chart of 10 rooms without AC and it indicated which had box fans ...