Zimmer, 2 Queen-Betten, Nichtraucher | Zimmersafe, Schreibtisch, Bügeleisen/Bügelbrett, kostenlose Babybetten

Bewertungen von Courtyard by Marriott Boston-Cambridge

3.5 out of 5
Courtyard by Marriott Boston-Cambridge
777 Memorial Dr, Cambridge, MA

Bewertungen

8,6

Hervorragend

559 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
268 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
107 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
36 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
35 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,2/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Dörte

Aufenthalt von 8 Nächten im November 2021

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im September 2019
Antwort von Customer Service am 25. Sept. 2019
Thank you for sharing! At Courtyard by Marriott Boston-Cambridge, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us. Have an outstanding day! Mohamed Hashesh General Manager

10/10 – Hervorragend

Thorsten

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Customer Service am 2. Juli 2019
Thank you for the perfect rating, Thorsten! We are very pleased to hear that you had a wonderful stay with us. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon! Thanks again! Have a great day! Neil Dang Hotel Manager

10/10 – Hervorragend

Fahimeh

Mit der Familie gereist
Very friendly staff, clean and very convenient for us
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Customer Service am 21. Mai 2024
Fahimeh, thank you for your kind words about Courtyard by Marriott Boston-Cambridge. The team is delighted to hear that you found your stay clean and convenient. We're looking forward to welcoming you back!Mohamed HasheshGeneral Manager

8/10 – Gut

Julie, Reno

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Great experience! Was clean, restaurant was good, staff great..just can see some wear on furniture and blackout curtains..mostly quiet (except for other hotel guests) and comfortable!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Customer Service am 20. Mai 2024
Julie, thank you for sharing your experience at the Courtyard by Marriott Boston-Cambridge. It's wonderful to hear you enjoyed our clean facilities, excellent restaurant, and friendly team members. Your feedback regarding the furniture and blackout curtains will be noted. We're glad that you found your stay mostly quiet and comfortable. We look forward to welcoming you back!Mohamed HasheshGeneral Manager

6/10 – Okay

Christopher

Mit dem Partner gereist
The hotel is dated it is a prime location but the rooms are tired , the dress or in the hotel was scuffed , there is nothing special about the place , the parking lot spaces are dangerously small
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 20. Mai 2024
Christopher,Thank you for sharing your thoughts. It is great to hear that you appreciated our prime location. The team will look into the aspects you mentioned to see how we can enhance our offerings. We understand the parking lot preferences and will consider your feedback. We hope to have the opportunity of welcoming you again in the future.Mohamed HasheshGeneral Manager

8/10 – Gut

jessica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
No comment
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 19. Mai 2024
Thank you for sharing your thoughts with us, Jessica!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Courtyard by Marriott Boston-Cambridge. Thank you and have a lovely day!Mohamed HasheshGeneral Manager

6/10 – Okay

Michael

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 20. Mai 2024
Thank you for sharing your feedback, Michael.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Shelbey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 17. Mai 2024
Shelbey, thank you for staying at Courtyard by Marriott Boston-Cambridge! We're thrilled you had a great experience and look forward to welcoming you back soon.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Patrick Jeremiah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Worked well
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 13. Mai 2024
Patrick, it's wonderful to hear that your stay at Courtyard by Marriott Boston-Cambridge met your expectations. We strive to make every guest's experience productive and enjoyable, and we're glad we delivered. We look forward to serving you again in the future.Mohamed HasheshGeneral Manager

8/10 – Gut

Susan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We appreciated the proximity to our planned activities in Boston. The staff was very friendly and helpful.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Customer Service am 13. Mai 2024
Susan, it's very heartwarming to know that the location of Courtyard by Marriott Boston-Cambridge was convenient for your planned activities. We're also very pleased to hear you found our colleagues to be friendly and helpful. We hope you make us your hotel of choice next time you're planning activities in Boston.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Michael

Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 14. Mai 2024
Michael, thank you for sharing your high rating. We're thrilled that your stay at Courtyard by Marriott Boston-Cambridge was enjoyable. We eagerly await your next visit!Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Angelina

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent hotel
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 12. Mai 2024
Angelina, it's fantastic to hear you had an excellent experience at Courtyard by Marriott Boston-Cambridge. We strive to deliver to our guests the highest quality stay possible. Your kind words are greatly appreciated by all of us here. We look forward to accommodating you again in the future.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Jennifer

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The customer service was excellent! I can't say enough about the woman at the front desk who everyone refers to as "mom"! She was absolutely amazing!! I can't recall her name, but she was very sweet.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 9. Mai 2024
Jennifer, thank you for your warm words about the service at Courtyard by Marriott Boston-Cambridge. It's fantastic to hear that our front desk team member, fondly called "mom", made such a positive impression on you. Your praises will be shared with her. We hope to see you again soon.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

MARTHA ELLEN

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly staff!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Customer Service am 6. Mai 2024
Martha, we're delighted to hear you found our team members at Courtyard by Marriott Boston-Cambridge welcoming and amiable. We always aim to provide the best service and your feedback is greatly appreciated. We look forward to welcoming you back in the future!Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Chad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 6. Mai 2024
Chad, it's great to hear you had an outstanding stay at Courtyard by Marriott Boston-Cambridge. Thank you for taking the time to share your thoughts. We look forward to your return on your next visit to the city.Mohamed HasheshGeneral Manager

4/10 – Schlecht

Ding

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Noise start from 6am, lasting for 2 hours at least, like someone dragging a luggage case. What’s even worse, same thing happened at the second morning. could not sleep at all!
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 2. Mai 2024
Ding, we regret to hear about the disturbances you experienced during your mornings with us. Please know we value your rest and take your feedback seriously. Our team is already identifying potential causes for the noise and hopes to rectify in a timely manner. We would be grateful for another opportunity to better serve you.Mohamed HasheshGeneral Manager

8/10 – Gut

Sinbad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were so accommodating and helpful. Lots of things within walking distance. Safe area. Would definitely stay here again
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 1. Mai 2024
Sinbad, thank you for sharing your experience with Courtyard by Marriott Boston-Cambridge. It's wonderful to hear that our team members were able to provide you with top-notch service. Ensuring the safety and convenience of our guests is very important to us and it's lovely to know that you found our location highly accessible. We're thrilled to read you're considering a return trip. Looking forward to your next visit.Mohamed HasheshGeneral Manager

2/10 – Ungenügend

Ilgaz

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
No heating in the room. With a 36 degree fahrenheit Boston night time temperature, freezing is guaranteed at 16th floor. They brought in two space heaters and we hardly got some heat in the room. Worst part is, staff already knew there was a problem in this room and gave the room anyway, without a warning.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 27. Apr. 2024
Ilgaz, it's deeply regrettable to hear about the problems encountered during your stay. Ensuring guest comfort is a top priority, and it's apparent we missed the mark regarding the temperature controls in your room. We take your feedback about the communication of our team to heart. Steps are being initiated to prevent similar situations in the future. We hope we get another chance to provide you with a better experience.Mohamed HasheshGeneral Manager

8/10 – Gut

Martha, Lancaster

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was beautiful, safe, and quiet. The only thing that keeps it from a perfect score are the "hidden" fees, which were even more than they admitted to at check-in. They basically made you eat at their restaurants by giving you vouchers with "no change" and then charged "more tax" on top of that when you left. I don't like feeling deceived. Tell me the whole price, upfront, period, and I know what I am paying BEFORE I get there. That's all.
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 24. Apr. 2024
Martha, thank you for appreciating the beauty and quietness of Courtyard by Marriott Boston-Cambridge. It's regrettable, however, that our pricing system wasn't fully clear to you. We always strive for transparency and will take your feedback onboard to clarify any points of confusion for future guests. When it comes to dining options, we assure you that our vouchers are meant to offer added value and aren’t intended to limit your choices. We appreciate your feedback and hope to provide an even better experience on your next stay.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Karen, ridgefield

Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 12. Mai 2024
Karen, thank you for choosing Courtyard by Marriott Boston-Cambridge. It's wonderful to see you had a lovely stay. We're looking forward to welcoming you back soon.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Karen, ridgefield

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The location to downtown Boston was very easy. The staff was so friendly and accommodating.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 24. Apr. 2024
Karen, it's delightful to hear your stay at Courtyard by Marriott Boston-Cambridge was a great one. We are thrilled our convenient location was beneficial for your visit. Our wonderful team members aim to offer friendly and accommodating service, so it's wonderful to know they hit the mark during your stay. We look forward to the opportunity to welcome you back in the future.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Keiichi, Kirkland

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s located near by my client and clean/safe.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 22. Apr. 2024
Keiichi, we are thrilled to hear about your positive experience at Courtyard by Marriott Boston-Cambridge. Our prime location and high standard of cleanliness are details we take pride in. We appreciate your feedback and look forward to your next stay with us. Safe travels!Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Carol, New Rochelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Suitable property for a weekend visit. Thanks.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 24. Apr. 2024
Carol, it's wonderful to hear you found Courtyard by Marriott Boston-Cambridge to be a fitting choice for your weekend visit. We appreciate your positive remarks and look forward to welcoming you back in the near future.Mohamed HasheshGeneral Manager

8/10 – Gut

Jaime

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location to Harvard and MIT
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 19. Apr. 2024
Jaime, thank you for choosing Courtyard by Marriott Boston-Cambridge during your visit to Harvard and MIT. We're glad you appreciated our prime location. Looking forward to welcoming you back in the future!Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Thomas J

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I liked being on the river and walking. Might be a little far for some people - I walked to Harvard in 30 minutes - Boston just across the bridge.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 17. Apr. 2024
Thomas, it's great to see that you appreciated the riverside location of Courtyard by Marriott Boston-Cambridge. Thank you for highlighting the enjoyable walks nearby and the convenient access to major attractions like Harvard and Boston city center. Your feedback will undoubtedly aid future guests in planning their visit. We hope to welcome you back soon.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Mitchell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 17. Apr. 2024
Mitchell, it's heartening to hear that your stay at Courtyard by Marriott Boston-Cambridge met your expectations. We value your patronage and hope that you will choose us again in the future for an equally satisfying experience.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Laura

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The manager Dimetrius and his staff are wonderful. They certainly know how to make guests feel welcome. The hotel is clean, the rooms are very nice. What more could you ask for.
Aufenthalt von 4 Nächten im April 2024
Antwort von Customer Service am 8. Apr. 2024
Laura, your warm words about the Courtyard by Marriott Boston-Cambridge are greatly appreciated. We're thrilled to hear that the welcoming service shown by our manager, Dimetrius and the team met your expectations, and you enjoyed our immaculately kept premises and pleasing rooms. We aspire to deliver an experience that leaves our guests wanting for nothing, and we're glad we hit the mark for you. We can't wait to welcome you back in the future.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Laura

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The manager Dimetrius and his staff are wonderful. They certainly know how to make guests feel welcome. The hotel is clean, the rooms are very nice. What more could you ask for.
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 9. Apr. 2024
Laura, we appreciate your glowing feedback. It's heartening to hear that Dimetrius and our team members made you feel welcome at Courtyard by Marriott Boston-Cambridge. We aim for our rooms to be a spacious retreat and our hotel a spotless sanctuary for our guests. Thank you for your kind words, and we look forward to welcoming you back.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Chenfangfei

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 13. Apr. 2024
Chenfangfei, thank you for the stellar rating for Courtyard by Marriott Boston-Cambridge. We're thrilled to have left such a positive impression and look forward to the opportunity of welcoming you back in the near future.Mohamed HasheshGeneral Manager

6/10 – Okay

Monica, New Fairfield

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Pay to park was a bit much not the most convenient getting in/out. Just felt dirty and not the safest vibe and definitely needed an upgrade. Not sure if hibachi in lobby is the best idea.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 23. Mai 2024
Monica, thank you for sharing your feedback. The opinions about parking and the ambiance have been noted. The safety and cleanliness of our guests are top priorities, and your comments will be carefully considered. The hibachi in the lobby aims to offer a unique dining experience, though we understand it may not appeal to everyone. Your insights are valuable and will help us enhance our services.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

lu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 8. Apr. 2024
Lu, thank you for choosing Courtyard by Marriott Boston-Cambridge during your visit. We're thrilled to know you had a positive experience. We hope to see you again soon for another delightful stay.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Oren

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Staff and service were excellent and available
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 5. Apr. 2024
Oren, thank you for recognizing the superb service provided by the Courtyard by Marriott Boston-Cambridge team members. We are pleased to know they made themselves readily accessible to meet your needs. We look forward to welcoming you back for another excellent stay.Mohamed HasheshGeneral Manager

2/10 – Ungenügend

Harry

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
I paid some extra fee by cash at the front desk but later on they still charge me on my credit card.
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 3. Apr. 2024
Harry, we regret to hear about your billing concern. It's important to us that all our guests feel their transactions are handled with the utmost care. We would like to discuss this further with you, so please contact our finance team directly to rectify the situation. We value your patronage and hope to rebuild your confidence in our services.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Yuko

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff, daily housekeeping and large size rooms made the even the week long stay comfortable. Access to major Colleges, via walk or subway(T Red and Green ) or bus ( 47 or 70). Trader Joe's right next door, Whole Foods a few minutes walk away provided healthy meal options for low cost.
Aufenthalt von 7 Nächten im März 2024
Antwort von Customer Service am 3. Apr. 2024
Yuko, thank you for sharing your kind words about your experience at Courtyard by Marriott Boston-Cambridge. We are thrilled to hear that the size of our rooms and our housekeeping service enhanced your week-long stay. Our prime location near colleges and local amenities certainly offers our guests an added convenience. We're extremely glad you could take advantage of it. We look forward to having you stay with us again in the future. Safe travels!Mohamed HasheshGeneral Manager

8/10 – Gut

Griselda

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great customer service.
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 2. Apr. 2024
Griselda, thank you for your kind words. At Courtyard by Marriott Boston-Cambridge, we pride ourselves on providing excellent service. We're thrilled to hear that you appreciated our efforts. We look forward to serving you again in the future.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

SANDRA, spring hill

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy parking
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 29. März 2024
Sandra, it's fantastic to know you found our parking convenient at Courtyard by Marriott Boston-Cambridge. We look forward to welcoming you back for another stay in the future. Safe travels.Mohamed HasheshGeneral Manager

6/10 – Okay

Ledeng

Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 29. März 2024
Ledeng, it seems like your stay at Courtyard by Marriott Boston-Cambridge wasn't exactly what you hoped for and we truly wish we understood better what we could improve. We'll take your rating into consideration as we strive for continuous improvement. Your feedback matters and we hope to have the chance to deliver a better experience next time.Mohamed HasheshGeneral Manager

8/10 – Gut

JOY

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 28. März 2024
Joy, thank you for rating Courtyard by Marriott Boston-Cambridge. We hope to have the opportunity to offer you an even better experience on your next visit.Mohamed HasheshGeneral Manager

8/10 – Gut

Lee

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location and amenities. Very friendly and helpful staff.
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 26. März 2024
Lee, it's great to hear you appreciated the convenient location and facilities that Courtyard by Marriott Boston-Cambridge has to offer. The positive remarks regarding our friendly and attentive team members are also genuinely appreciated. Thank you!Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Barbara

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, quiet and well kept rooms. Safe area for walking. Price was slightly lower than neighboring hotels. Convenient for business in Cambridge.
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 24. März 2024
Barbara, thank you for your appreciative words. We're thrilled that Courtyard by Marriott Boston-Cambridge met your expectations for cleanliness, tranquility, and location safety. We're also glad to hear that our pricing and proximity served your business needs in Cambridge. Looking forward to welcoming you again in the future.Mohamed HasheshGeneral Manager

6/10 – Okay

jason

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Watch out for hidden fees for breakfast and parking. They own their own parking garage but charge you for it.
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 23. März 2024
Jason, thank you for providing feedback about your stay. It's important that all our guests are aware of the various amenity costs, which include parking. Please accept our apologies if there was a lack of clarity. We will use your comments to fine-tune our communication in the future to avoid such concerns. We hope for the opportunity to offer you a more satisfying experience in the future.Mohamed HasheshGeneral Manager

8/10 – Gut

Georgianna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Small parking area that charges $45 a day. Very clean room. Overall 4 stars.
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 19. März 2024
Georgianna, it's great to hear that you were taken with the cleanliness of your room at Courtyard by Marriott Boston-Cambridge. Noted your feedback on the parking; our parking policy ensures the convenience and safety for all our valued guests. We are pleased you regarded us highly in your rating, and look forward to welcoming you back on your next visit!Mohamed HasheshGeneral Manager

10/10 – Hervorragend

WON CHEOL

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 19. März 2024
WON CHEOL, it's great to hear that you had a satisfactory stay at Courtyard by Marriott Boston-Cambridge. We appreciate your brief but positive feedback. Looking forward to welcoming you back in the near future.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Thang Huu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 19. März 2024
Thang, it's delightful to read your succinct feedback. We're thrilled you enjoyed your stay at the Courtyard by Marriott Boston-Cambridge. Do come back and stay with us again for an even more memorable experience!Mohamed HasheshGeneral Manager

2/10 – Ungenügend

Glenn

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was not cleaned when we checked in, there were crumbs all over the floor. AC unit did not work the 2nd night we stayed. Beware of vaping in the building, no where did it state vaping was not allowed and we were charged an extra $250 charge. They claim there was a detector in the room.
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 17. März 2024
Glenn, we regret that your stay wasn't up to the mark. We apologize for any anomalies you may have encountered in relation to cleanliness and the functionality of the AC, as these are not reflective of our usual standards. Additionally, we understand your concern regarding the vaping policy - it is in place for the overall wellbeing and comfort of our guests. We strive to make this policy clear across all platforms and upon checking in. We appreciate your feedback as it enables us to enhance our guest experience for future stays.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Clegg

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was big and clean, well-appointed and comfortable!
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 16. März 2024
Clegg, thank you for taking the time to share your positive experience with us. Courtyard by Marriott Boston-Cambridge is committed to providing spacious, spotless accommodations, and we are pleased to know that you appreciated the comfort and appointment of your room. Your contentment is our top priority, and we are delighted to have met your expectations. We hope to have the opportunity to serve you again in the future.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Hiroaki

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2024
Antwort von Customer Service am 16. März 2024
Hiroaki, it's wonderful to learn you enjoyed your stay at Courtyard by Marriott Boston-Cambridge. Your stellar rating speaks volumes and we couldn't be happier! We sincerely appreciate it and look forward to welcoming you back on your next visit to Boston-Cambridge.Mohamed HasheshGeneral Manager

10/10 – Hervorragend

Eugene

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 14. März 2024
Eugene, thank you for choosing Courtyard by Marriott Boston-Cambridge. We're thrilled to know your visit was enjoyable and we eagerly await your return.Mohamed HasheshGeneral Manager

8/10 – Gut

Sonia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rooms were comfortable. Showers/tubs could be updated. Very limited restaurants, services close by.
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 13. März 2024
Sonia, thank you for sharing your experiences at Courtyard by Marriott Boston-Cambridge. We're glad to know that you found our rooms comfortable. We appreciate your feedback about the showers/tubs and the surrounding amenities. Be assured, our team members are always on hand to advise on nearby restaurants and services to enhance your stay with us. We hope you choose to stay with us again in the future.Mohamed HasheshGeneral Manager