Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
582 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
582
263 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
263
84 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
84
43 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
43
32 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
32
9,0/10
Sauberkeit
9,0/10
Personal & Service
8,0/10
Ausstattung
8,8/10
Zustand der Unterkunft
8,4/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
Rainer
Mit dem Partner gereist
4. Sept. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
sehr gepflegte, gemütliche Zimmer, Internetzugang aber nicht in allen Räumen möglich (wir waren im August mehrfach in dem Hotel), Lage sehr gut, nicht allzu weit bis Boston / Cambridge, fairer Preis
Rainer
Aufenthalt von 1 Nacht im August 2023
Antwort von Kate am 4. Sept. 2023
Hello Rainer! We're happy to hear you enjoyed your stay with us! We're sorry to hear about your issues with the Wi-Fi. We are working on upgrading our internet right now based on guest feedback. We hope to see you again soon!
6/10 – Okay
Rainer
Mit dem Partner gereist
27. Aug. 2023
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Two days Wi-Fi not working, no room service, nice and modern room
Rainer
Aufenthalt von 2 Nächten im August 2023
Antwort von Jared am 30. Aug. 2023
Hello Rainer. We are very sorry to hear your stay with us was less than ideal. We are currently looking into upgrading our wifi in the upcoming month. So hopefully it won't be an issue in the future. We hope to see you again soon.
8/10 – Gut
Rainer
Mit dem Partner gereist
22. Aug. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
nice room, not far away from Boston, would book it again
Rainer
Aufenthalt von 1 Nacht im August 2023
Antwort von Jared am 23. Aug. 2023
Hello Rainer! We're happy to hear you enjoyed your stay with us. We hope to see you again soon!
8/10 – Gut
Torsten
7. Sept. 2022
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Hotel in Bricella
Leider kein Zimmerservice während des Aufenthaltes, Frühstück nur sehr spartanisch in der Lobby....
Torsten
Aufenthalt von 3 Nächten im September 2022
8/10 – Gut
Verifizierter Reisender
Mit dem Partner gereist
4. Okt. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Spacious room, Good and clean for a one night stay.
Verifizierter Reisender
Aufenthalt von 1 Nacht im September 2019
8/10 – Gut
ISABEL
20. Mai 2024
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The bistro is terribly understaffed, the long lines were unacceptable
ISABEL
Aufenthalt von 1 Nacht im Mai 2024
8/10 – Gut
SARAH
Mit einer Gruppe gereist
15. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not near of amenties
SARAH
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Shakira S. am 16. Mai 2024
Thank you for taking the time to share your feedback about our hotel. We are delighted to hear that you had a positive experience with us. Your satisfaction is our top priority and we are glad that we were able to meet your expectations.If there is anything else you would like to share or if you have any suggestions for improvement, please do not hesitate to let us know. We value your input and strive to constantly improve our services.We hope to have the opportunity to welcome you back to our hotel in the future.
10/10 – Hervorragend
Kelly, Nepean
Mit dem Partner gereist
14. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We will definitely stay here again. A good distance from transportation to Boston, the staff were very friendly and helpful. The room was lovely and the bed was soooo comfy! My partner and I slept great!
Kelly
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Shakira am 16. Mai 2024
Thank you for choosing to stay with us at the Courtyard Boston Billerica Bedford! We're delighted to hear that you had a positive experience during your recent visit.It's always encouraging to receive feedback, and we're thrilled that you enjoyed the service provided by our staff and found our bedding comfortable. Delivering exceptional hospitality and ensuring our guests have a comfortable stay are our top priorities, and your kind words reaffirm that we're on the right track.We truly appreciate your support and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything more we can do to enhance your experience, please don't hesitate to reach out.
4/10 – Schlecht
Gerald
13. Mai 2024
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
They do not clean the rooms, accept on request.
Gerald
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Shakira am 16. Mai 2024
Thank you for taking the time to provide feedback regarding your recent stay at Courtyard Boston Billerica. We deeply regret that our housekeeping procedures were not clearly communicated to you upon check-in. Please accept our sincerest apologies for any inconvenience this may have caused.At Courtyard Boston Billerica, we strive to ensure that our guests feel comfortable and well-informed throughout their stay. We understand the importance of transparency regarding our housekeeping services, and we apologize for falling short in this instance.Moving forward, we will take immediate steps to enhance our communication efforts to ensure that all guests are fully aware of our housekeeping policies and procedures. Your feedback is invaluable to us, and we will use it to improve the overall guest experience.We sincerely hope that you will give us another opportunity to exceed your expectations in the future. If there is anything we can do to rectify this matter or make your next stay more enjoyable, please do not hesitate to contact me directly at [your contact information].Once again, thank you for choosing Courtyard Boston Billerica. We appreciate your patronage and hope to welcome you back soon.
10/10 – Hervorragend
mark
Mit dem Partner gereist
11. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay!
mark
Aufenthalt von 2 Nächten im Mai 2024
8/10 – Gut
Nestor
10. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a little expensive for the stay but all in all not upset at all
Nestor
Aufenthalt von 2 Nächten im März 2024
Antwort von Shakira am 11. Mai 2024
Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you enjoyed your stay at our property. Our team strives to provide exceptional service and a memorable experience for all our guests, and it's rewarding to know that we succeeded in doing so during your visit.We can't wait to welcome you back for another wonderful stay in the future. If there's anything specific you'd like during your next visit, please don't hesitate to let us know. We're here to ensure your next stay is even more enjoyable than the last.Warm regards,
10/10 – Hervorragend
Maricarmen
4. Mai 2024
Maricarmen
Aufenthalt von 2 Nächten im Mai 2024
10/10 – Hervorragend
Sherone
Mit der Familie und kleinen Kindern gereist
4. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Check out was great. Check in gentleman did not deliver professional service however. But everything else was very good. It was clean and the grounds are well maintained. Decor was beautiful.
Sherone
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shakira am 6. Mai 2024
Thank you for choosing to stay at Courtyard Boston Billerica. We're delighted to hear that overall, you enjoyed your time with us.However, it's disheartening to learn that you did not receive the warm welcome we strive to provide from our Front Desk Staff. Please accept my sincere apologies for any disappointment or inconvenience this may have caused you. Rest assured, I take your feedback seriously and will utilize this as a valuable coaching opportunity to ensure that such incidents remain isolated occurrences in the future.Our goal is to consistently deliver exceptional service to all our guests, and we regret falling short of your expectations in this instance. We truly appreciate your understanding and patience.We hope to have the opportunity to host you again in the near future and demonstrate the high standards of hospitality that Courtyard Boston Billerica is known for. Should you have any further feedback or concerns, please don't hesitate to reach out to me directly.Thank you once again for your feedback, and we look forward to welcoming you back for a more enjoyable experience.Warm regards
10/10 – Hervorragend
Ange
21. Apr. 2024
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Ange
Aufenthalt von 2 Nächten im März 2024
Antwort von Shakira am 24. Apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing feedback about your hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you for your kind words! We are delighted to hear that you had a great stay with us. It means a lot to us that you enjoyed your time at our hotel. We would love to have you as our guest again whenever you are in the area. Thank you for choosing our hotel.
8/10 – Gut
Marie
Mit dem Partner gereist
17. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall excellent. Water pressure in the shower is the only issue. Very low.
Marie
Aufenthalt von 1 Nacht im April 2024
Antwort von Shakira am 24. Apr. 2024
Thank you for choosing to stay at the Courtyard Boston Billerica/Bedford. We're delighted to hear that you enjoyed your recent stay with us.However, I do apologize for the inconvenience you experienced regarding the water pressure during your stay. Please know that your comfort and satisfaction are our top priorities, and we take your feedback seriously. I have promptly informed our maintenance team about your concern, and they have addressed the issue to ensure that it was an isolated incident.We appreciate your understanding and patience in this matter. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're committed to providing you with a seamless and pleasant experience each time you choose to stay with us.We look forward to welcoming you back to the Courtyard Boston Billerica/Bedford in the future.
10/10 – Hervorragend
Catherine
Mit dem Partner gereist
16. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Situé près du Gilette Stadium
Catherine
Aufenthalt von 2 Nächten im April 2024
Antwort von Jared am 17. Apr. 2024
Bonjour Catherine,Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour parmi nous dans notre propriété ! Nous sommes heureux d'apprendre que nous avons pu offrir une expérience 5/5 ! Nous espérons te revoir bientôt.
8/10 – Gut
Derek, Pawling
15. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place, clean and updated. Staff was very helpful and courteous, breakfast was very good.
Not easy to find your way in and out of the corporate development. GPS was not helpful.
Derek
Aufenthalt von 1 Nacht im April 2024
Antwort von Jared am 17. Apr. 2024
Hello Derek,We're happy to hear you enjoyed your stay with us! We appreciate your kind words about our staff and breakfast. I am sorry to hear you had some issues finding us. Please let us know what we can do to achieve that 5/5. We hope to see you again in the future!
10/10 – Hervorragend
David
15. Apr. 2024
David
Aufenthalt von 1 Nacht im April 2024
Antwort von Shakira am 6. Mai 2024
On behalf of the entire hotel team, I want to thank you for sharing feedback about your hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you for your kind words! We are delighted to hear that you had a great stay with us. It means a lot to us that you enjoyed your time at our hotel. We would love to have you as our guest again whenever you are in the area. Thank you for choosing our hotel.Warm Regards
10/10 – Hervorragend
Carmen
Mit der Familie gereist
15. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Buena elección y muy recomendada
Carmen
Aufenthalt von 1 Nacht im April 2024
Antwort von Jared am 17. Apr. 2024
Hola carmen,¡Estamos muy contentos de saber que tuvo una excelente estadía con nosotros! Nos alegra haber podido lograr esa puntuación de 5/5 ante sus ojos. ¡Esperamos verte nuevamente en el futuro!
8/10 – Gut
Isabelle
14. Apr. 2024
Isabelle
Aufenthalt von 1 Nacht im April 2024
Antwort von Shakira am 6. Mai 2024
Thank you for choosing to stay at the Courtyard Boston Billerica. We're thrilled to hear that you enjoyed your time with us!As we constantly strive to enhance our guests' experiences, your feedback is invaluable to us. We're eager to learn more about your stay and how we can further elevate it to a 5/5 experience. Your insights will help us tailor our services to better meet your expectations and those of our future guests.Please feel free to share any suggestions or areas where you feel we could improve. Your input will guide us in refining our offerings and ensuring that each guest receives the exceptional service they deserve.Once again, thank you for your patronage and for taking the time to share your thoughts with us. We look forward to welcoming you back to Courtyard Boston Billerica for another memorable stay.Best regards
8/10 – Gut
Henry
14. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very Good
Henry
Aufenthalt von 1 Nacht im April 2024
Antwort von Jared am 17. Apr. 2024
Hello Henry,We are happy to hear you enjoyed your stay with us. Although it does seem it could've been a bit better. Please let us know what we can do to achieve that 5/5 for you. We hope to see you again soon!
4/10 – Schlecht
erica
Mit dem Partner gereist
14. Apr. 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Arrived at 5 pm, rooms were not ready to check in. Stayed in the lobby for about two hours. Lady at the front desk took my phone number to call me whenever the room was ready.. never got a call. I had to go back and and ask again for the room almost two hours later
I had to get ready, had somewhere to be and the wait was veryyy inconvenient.
erica
Aufenthalt von 1 Nacht im April 2024
Antwort von Courtyard Boston Billerica am 17. Apr. 2024
Hello Erica,We are very sorry to hear you had a less than ideal stay with us. We always try to give the best service to our guests and make there stay as convenient as possible, and we're very sorry we failed that. We want to make this right. We're going to reach out to you on Expedia to try and make this right. We hope to hear from you soon.
8/10 – Gut
Hue-Kyung
Mit der Familie gereist
14. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean room
Hue-Kyung
Aufenthalt von 1 Nacht im April 2024
Antwort von Jared am 17. Apr. 2024
Hello Hue-Kyung,We're very happy to hear you enjoyed your stay with us here at the Courtyard! Although it seems it could've been a bit better. Please let us know what we can do to improve your next stay with us and make it a 5/5 stay. We hope to see you again soon!
10/10 – Hervorragend
Jennifer
14. Apr. 2024
Jennifer
Aufenthalt von 1 Nacht im April 2024
Antwort von Shakira am 6. Mai 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a 10/10 experience at our hotel. It is our top priority to ensure that our guests have a memorable stay, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future. Thank you again for choosing our hotel.Warm Regard
10/10 – Hervorragend
Mahdi, New York
13. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Mahdi
Aufenthalt von 1 Nacht im April 2024
Antwort von Kate am 14. Apr. 2024
Dear Mahdi, Thank you for leaving us a perfect score! Your 5/5 rating speaks volumes, and we're thrilled that you had such a fantastic stay. Your satisfaction is our top priority, and we're delighted to have met your expectations. Should your travels bring you back our way, we'd be honored to host you again. Thank you for choosing our hotel!
10/10 – Hervorragend
Catherine
13. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Catherine
Aufenthalt von 1 Nacht im April 2024
Antwort von Kate am 14. Apr. 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a 5/5 experience at our hotel! It is our top priority to ensure that each of our guests has a memorable stay, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future. Thank you again for choosing our hotel.
10/10 – Hervorragend
Jaime
10. Apr. 2024
Jaime
Aufenthalt von 3 Nächten im März 2024
Antwort von Shakira am 6. Mai 2024
I wanted to take a moment to express our sincere gratitude for choosing to stay at Courtyard Boston Billerica during your recent visit. It was our pleasure to have you as our guest, and we're delighted to hear that you enjoyed your stay with us.Providing a comfortable and memorable experience for our guests is our top priority, and it's always rewarding to receive positive feedback. Your satisfaction means a lot to us, and we're thrilled that we could meet your expectations.Should your travels bring you back to the area, we would be honored to host you again at Courtyard Boston Billerica. Please don't hesitate to reach out if there's anything we can assist you with in the future.Once again, thank you for choosing to stay with us. We look forward to welcoming you back soon.Warm regards
10/10 – Hervorragend
juan Angel
Mit der Familie gereist
9. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome
juan Angel
Aufenthalt von 2 Nächten im April 2024
Antwort von Jared am 10. Apr. 2024
Dear Juan,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.
10/10 – Hervorragend
Helen
7. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Helen
Aufenthalt von 2 Nächten im April 2024
Antwort von Shakira Singleton am 9. Apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing feedback about your hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you for your kind words! We are delighted to hear that you had a great stay with us. It means a lot to us that you enjoyed your time at our hotel. We would love to have you as our guest again whenever you are in the area. Thank you for choosing our hotel.
10/10 – Hervorragend
Debra
Mit einer Gruppe gereist
6. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Check in man was awesome!
Debra
Aufenthalt von 1 Nacht im April 2024
Antwort von Shakira am 9. Apr. 2024
Thank you for taking the time to provide feedback on your recent stay with us at Courtyard Boston Billerica Bedford. We are delighted to hear that you enjoyed your experience and greatly appreciate your loyalty to our hotel.We strive to provide exceptional service and a comfortable environment for all our guests, and your positive feedback motivates us to continue delivering memorable stays.We can't wait to welcome you back for another fantastic stay in the near future. If there's anything specific you'd like during your next visit, please don't hesitate to let us know.
10/10 – Hervorragend
Andrew
5. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Andrew
Aufenthalt von 2 Nächten im März 2024
Antwort von Shakira am 9. Apr. 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a 5/5 experience at our hotel. It is our top priority to ensure that our guests have a memorable stay, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future. Thank you again for choosing our hotel.
8/10 – Gut
Etienne
1. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean. Well maintained
Etienne
Aufenthalt von 2 Nächten im März 2024
Antwort von Jared am 3. Apr. 2024
Dear Etienne,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.
10/10 – Hervorragend
Cathy Ann, Drummondville
Mit der Familie gereist
31. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely big room!
Hotel restaurant was excellent!
Cathy Ann
Aufenthalt von 2 Nächten im März 2024
Antwort von Jared am 31. März 2024
Dear Cathy Ann,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay
4/10 – Schlecht
Jessica, Lowell
30. März 2024
They tried to take the security deposit n another $30 on top of the $50 deposit , still waiting to be reimbursed
Jessica
Aufenthalt von 1 Nacht im März 2024
Antwort von Jared am 31. März 2024
Hello Jessica,We're very sorry to hear your stay with us was less than ideal. Pertaining to the incidentals hold, I will try to clarify. We place a 50 hold on the credit card that you provide us for incidentals. Whatever you charge to your room is subtracted from that 50 and whatever's leftover is refunded to your card in 3-5 business days. I hope this helps. We hope to see you again.
10/10 – Hervorragend
Céline
Mit der Familie gereist
30. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good
Céline
Aufenthalt von 1 Nacht im März 2024
Antwort von Jared am 31. März 2024
Dear Céline,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay
10/10 – Hervorragend
Leyli
Geschäftlich gereist
19. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No complains other than only one observation, parking lot needs more lighting, it was a bit dark in certain areas. But other than that, it was a pleasant stay.
Thank you
Leyli
Aufenthalt von 1 Nacht im März 2024
Antwort von Jared am 26. März 2024
Dear Leyli,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.
10/10 – Hervorragend
Terson, Québec
17. März 2024
Terson
Aufenthalt von 1 Nacht im März 2024
Antwort von Jared am 19. März 2024
Dear Terson,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay
10/10 – Hervorragend
James
Geschäftlich gereist
13. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property is ver clean, beds are comfortable.
James
Aufenthalt von 3 Nächten im März 2024
Antwort von Jared am 15. März 2024
Dear James,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.
10/10 – Hervorragend
John
Geschäftlich gereist
9. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed here many times & enjoy it everytime.
John
Aufenthalt von 1 Nacht im März 2024
Antwort von Jared am 10. März 2024
Dear John,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.
10/10 – Hervorragend
Yamilet
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
8. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoy my stay the staff were friendly and kind the food was good as well
Yamilet
6/10 – Okay
Nancy
5. März 2024
Nancy
Aufenthalt von 2 Nächten im März 2024
Antwort von Jared am 26. März 2024
Hello Nancy,We are happy to hear you enjoyed your stay with us. Although it seems you had a few issues with your stay. Your feedback is invaluable to us here, and we would love to discuss what we can do to improve your next stay to get it to that "10/10" level. Please feel free to reach out to any of our front desk staff, and we'd be happy to help you set up a future stay with us and get all your accommodations in line with your standards.
8/10 – Gut
Phetsile
3. März 2024
It was good
Phetsile
Aufenthalt von 1 Nacht im März 2024
Antwort von Jared am 3. März 2024
Dear Phetsile,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.
10/10 – Hervorragend
John, lawrence
2. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Muy limpió y cómodo
John
Aufenthalt von 1 Nacht im März 2024
Antwort von Jared am 3. März 2024
Querido John,Esperamos que este mensaje te encuentre bien. Queríamos tomarnos un momento para expresar nuestro más sincero agradecimiento por elegir el Courtyard Boston/Billerica para su reciente estadía. Fue un placer tenerlo como nuestro huésped y apreciamos sinceramente su decisión de quedarse con nosotros.Su comodidad y satisfacción son nuestras principales prioridades y estamos encantados de saber que tuvo una experiencia agradable durante su estancia con nosotros. Nuestro dedicado equipo se esfuerza por crear una atmósfera acogedora y memorable para todos nuestros huéspedes, y sus comentarios son testimonio de su arduo trabajo y dedicación.Si hay algo más que le gustaría compartir sobre su estadía o si tiene alguna sugerencia sobre cómo podemos hacer que su próxima visita sea aún más excepcional, no dude en comunicarse con nosotros. Su opinión es invaluable para nosotros mientras nos esforzamos continuamente por mejorar nuestros servicios.Una vez más, gracias por elegir el Courtyard Boston/Billerica. Esperamos darle la bienvenida nuevamente en el futuro y brindarle otra estadía excepcional.
10/10 – Hervorragend
Matt
26. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Seems to be in a dead area and not close to restaurants.
The hotel restaurant tasted blah.
Matt
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jared am 3. März 2024
Hello Matt,I'm sorry to hear your stay with us was less than ideal. We are always looking for more feedback, so please let us know what we can do to approve our Bistro menu. We hope to see you again in the future, and we hope to make your next stay better.
10/10 – Hervorragend
Michael
Mit dem Partner gereist
12. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Did like that it had its own bistro and starbucks but it wasnt open very late!
Michael
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jared am 13. Feb. 2024
Dear Michael,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.
8/10 – Gut
Jose
27. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Jose
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jared am 27. Jan. 2024
Dear Jose,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.
10/10 – Hervorragend
Bunthany
Mit der Familie gereist
26. Jan. 2024
Clean
Bunthany
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kate am 27. Jan. 2024
Dear Bunthany, We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us. Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us! Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication. If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services. Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay!
10/10 – Hervorragend
Joseph
Geschäftlich gereist, Mit einer Gruppe gereist
21. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Joseph
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jared am 21. Jan. 2024
Dear Joseph,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.
8/10 – Gut
elizabeth lee
17. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
elizabeth lee
Antwort von Jared am 17. Jan. 2024
Dear Elizabeth,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.
2/10 – Ungenügend
Alla
Geschäftlich gereist, Mit der Familie gereist
16. Jan. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alla
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jared am 17. Jan. 2024
Dear Alla,We hope this message finds you well. We would like to express our sincere apologies for any inconvenience or dissatisfaction you may have experienced during your recent stay at Marriott.Your comfort and satisfaction are our top priorities, and we deeply regret that we fell short of meeting your expectations. We take your feedback seriously and are committed to addressing the issues you encountered to ensure a better experience for our guests in the future.Please know that your concerns have been shared with our management team, and we are taking immediate steps to rectify the situation. Your valuable feedback helps us identify areas for improvement, and we genuinely appreciate your honesty.We hope you will give us another opportunity to provide you with the exceptional service that Marriott is known for.If there are any specific details you would like to share or discuss further, please feel free to contact our Guest Services team. Your satisfaction is of utmost importance to us, and we are committed to making things right.Once again, we apologize for any inconvenience caused, and we appreciate your understanding. Thank you for choosing Marriott, and we look forward to the opportunity to welcome you back in the future.