I believe this hotel is probably great during season but at the end of September, beginning of October it was far below my expectations.
The rooms are spacious, well designed and very comfortable. The pool access was amazing although the pool itself freezing cold. Bedding extremely comfortable and a good sized spotlessly clean bathroom was a definite plus.
The worst thing was that the staff didn’t speak English. It was difficult for them to understand even the kind of omelette I asked for breakfast! Also they don’t offer any drinks with breakfast apart from coffee. If you want a drink, you have to ask for it! And it better be in Turkish.
The fitness club although advertised as fully equipped gym had none of the machines working. I called to enquire and first I was told it was closed, then they sent someone from reception. I was eventually able to use a treadmill.
The spa only features sauna and hamam. I opted for a foam massage and I don’t understand why a traditional Turkish massage was performed by an Asian therapist but it was nothing like a foam massage. So very disappointing.
Hotels.cim advertises a beach shuttle for this hotel and when I enquired about this the manager (at least I think she was the manager) became angry insisting that there was a beach at the hotel. So, definitely no beach shuttle.
The staff are friendly and trying to provide good service. I’m most grateful to the receptionist for his assistance and service.
