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„Staff was so helpful!“

„The bathtub didn't have and slip resistant mat and I slipped while getting in and out of the tub. I let the front desk know. Also, the toilet didn't work on our last day so we had to use the restrooms in the lobby. I was told there was no one available on Sunday to fix it. “

„Okay for just a 24 hr stay!“

„Sehr schönes Hotel, noch relativ neu. Zimmer für 3 Personen gut geeignet, schönes Bad. Frühstück für amerikanische Verhältnisse sehr gut. Wir würden es wieder buchen.“

„Nice location, clean room, friendly staff. Chose to stay at the hotel because it looked clean, was well rated and had an airport shuttle. Only found out that the shuttle was available only during weekdays due to staff shortage when I called on the Sunday I arrived at the airport and had to take a 22$ Uber to get to the hotel instead. As airport shuttle was one of my top reasons to chose this hotel I was surprised that the hotel didn’t even offer to pay for the Uber instead. The AC in my room ...

„Sobald die Sonne scheint kann man nicht weiter schlafen Sehr sehr laut.. die Klimaanlage ist super laut und die Isolierung ist so schlecht.. man hört alles draußen Kein Trinkwasser im Zimmer “

„Staff was unavailable, room felt dirty, empty bottle in the elevator for a little while, the gym has zero water in the water dispenser and the trash was full- the whole property is poorly attended to and run down. The parking lot was also not clearly marked. The only positive is that the bed was comfortable. I would not stay here again. “

„Etwas abgelegen aber auf Grund der Nähe zum Flughafen ideal für Geschäftsreisende. “

„Sauberes freundliches Hotel in ruhiger Umgebung“

„Great hotel for a short stay during a road trip“

„The hotel is located right beside a very busy highway. We had a room facing this highway and it was extremely loud the whole night because the windows are not double-glassed. So be aware and ask for a room NOT FACING to the highway when you are booking.“

„I enjoy the stay at the hotel. My only critique is that they do not offer a airport shuttle.“

„Room very modern and clean. Staff very nice. Breakfast good for the price.“

„Godd at all“

„Breakfast off the menu at 11 Waters was fantastic. Beautiful, vintage, fully restored hotel. We did not attempt the 20 minute walk to campus but it was a 5 minute drive away from the University. This was the nicest hotel we have stayed in Syracuse so far. “