2/10 – Ungenügend
Kristin W.
18. Feb. 2024
Verbesserungswürdig: Sauberkeit
Horrible experience
My mother and grandma was going to stay at this property for one night, but could not stay at the property for more than over an hour due to the temperature of the cabin. They had to turn the baseboard heaters all the way up and even after an hour of doing so, the temperature never got above 40°F in the cabin. I am informed the property manager of the issues and she was not wanting to cooperate at all with the issues that was taking place. The property manager was very rude when trying to report the issues and get a solution due to the temperatures outside I would not recommend this place at all, as we took pictures of the temperature in the cabin as proof, and reported it as well due to it being a safety concern for those who needed to stay warm during the cold weather that’s currently taken place , the property manager also did not have the stairs or the porch cleaned for the arrival of my family members. My family members actually almost fell down the stairs due to the ice and snow on the steps when she had several hours to clean off the steps and porch before check in. This was the most horrible experience that me, or my family members has ever encountered and would never stay at this place or any property that is run by the property manager due to the lack of concern, and help that we received during our issues.
Kristin W.
Aufenthalt von 1 Nacht im Februar 2024