Finde BigSurf Waterpark Hotels

„Good ,clean, and quiet.“

„The staff was nice and helpful. They easily gave me a 1:00PM extended check out. My room; 318, had a few issues of concern. 1) A huge hole in the window screen, so no night time fresh air for me. 2) Hair dryer was faulty at the plug. I would suggest this as dangerous. 3) Bath tub had no anti-slip material and it was a constant fight to stay safe as I showered. 4) The dresser was un-level or something as the top drawer would creep open. This could be a problem during a dim trip to the bathroom at ...

„tape around the AC heating unit.The smell in our room,No elevator on the premises.Bath tub looked chipped in areas.This hotel needs a make over!!!“

„The staff was anything but helpful, and rude during any interactions. The shower had no pressure and when I asked the front desk about it, the attendant said he had turned it off and would not give an explanation for why. There were bugs in the shower when we arrived, and the room smelled like mold. Overall experience was terrible and I do not recommend that anyone stay here.“

„People were nice“

„Great place “

„Our experience with Ozark and and suites was not very good though the service was good but it was mediocre. I wanted my money back, but they said I couldn’t get my money back because I already gave them my card and I think I should get my refund because I wasn’t as satisfied, Customer.“

„Golf Natur pur, sehr ruhig gelegen, tolles Restaurant und Bar“

„It was nice and acceptable. “

„Each staff member I encountered was very friendly and helpful when I needed something. The place was quiet and clean. The breakfast items were fresh, hot and plentiful. Would definitely stay here again.“

„We just returned from our long road trip and checked that we actually booked for a Ground Floor room (i.e. higher price than the room we got on the 2nd floor), but we didn't remember at the time we checked in because we booked it more than a month ago and we booked for more that 10 hotels for this trip. When we checked in, I asked the receptionist twice if she has a room in the ground floor but she said "we all booked", which mean they gave our booked room to someone else. I contacted the hotel ...

„Clean rooms,staff was nice the only things was we forgot our hair dryer, they Do Not have one available at all.“

„Great location. Fun weekend.“

„The suites are amazing! The two-room setup with a ton of storage and a stocked kitchen was a huge plus. The lighting, bathroom, balcony, fireplace, and island countertop were a touch above, and we loved our stay.“

„Great location. Pools were awesome.“

„Just an older hotel but was clean and convenient to the area we wanted to stay.“

„It's quaintly old The staff was extremely helpful and pleasant Great setting right on the lake with a large outdoor deck. Will return“