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„Everything was great; I just wish it wasn’t an extra cost to have our room refreshed or to use their laundry machine “

„My second time staying at this comfortable, spotless hotel with a very safe parking. The location is great close to many places to visit and eat. The staff have been very helpful and friendly, will stay there again and really recommend it. Thank you very much 🙌🙏“

„The pictures of this room are exactly what you see in person! Clean room, comfy bed, good tv. Used the desk for miscellaneous things. Luggage rack was handy and very much needed & appreciated the bench at the end of the bed for extra space to put things/sit. Clothes hooks & hangers were handy also. Great/cute mini fridge that is bigger than most. A freeze that actually freezes things..left a big water bottle half full & and another too, forgot about them & when I opened it they were completely ...

„The staff were helpful, informative, and incredibly welcoming! We arrived earlier than we expected and they offered to hold our luggage for us, while also giving us recommendations on places to eat or visit while we waiting for our room to be ready. They had a wonderful live piano performance in the lounge while we were served drinks at the bar. It truly made our visit so much more comfortable! I highly recommend this stay! “

„Limpia y cómoda justo lo necesario para dormir tranquilamente “

„Really nice spot. Communication from the property owner was great. And I enjoyed the close parking. “

„I don't even know where to start. Even before we got there, I felt like we were going to be well taken care of. They contacted us to let us know how to access the property, as well as the address for the BnB to have ease of direction to get there. The breakfast was lovely, with a spread of potatoes, eggs, sausage, waffles, bagels, toast, cereal, fruit, coffee, juices and tea. I one other piece of breakfast that blew our minds were the beans, THEY WERE THE BEST! The rooms were nice and cool, as ...

„Beautiful place and day was great“

„We spend two nights at Hyatt House San Juan. We really enjoyed our stay, as the staff is very kind and helpful. The Hotel ist very clean. It is very good located, close to San Juan Bay. In addition, they offer a shuttle to the beach and old San Juan. There are several restaurants close by. During daytime it is sometimes a little noisy, as the hotel is located next to a small airport and the entry for trucks bringing goods to the container port. However, it was quiet during the night. “

„It was our first time in Puerto Rico, and this is truly the best location. It’s quiet, with great restaurants and things to do all within walking distance. The beach is less than a five minute walk away. Yuli and Virgen were incredibly kind and made our stay feel so welcoming. Everything was always spotless, they’re amazing! They even provide sunscreen and sunblock. We will definitely be coming back to this hotel!“

„Absolutely amazing. This place went above and beyond to accommodate our large party of 8 after another online booking agency canceled our reservation while we were landing in Puerto Rico. The other company won't let us write a review on that rental because we never got to stay there… what? Anyway, this place was perfect. They knew we were flustered when we arrived and welcomed us, took our bags, and made several dinner recommendations as they finished our room, which we had literally booked an ...

„Property is clean and well maintained. The room has a lot of space. Great deal “

„Awesome staff“

„Schlechter Service sowohl am Check in als auch im Restaurant. Z. B. Taxi musste ich selber ordern. Hat die Rezeption nicht gemacht.“

„From the moment we booked this trip, the staff at the hotel were very communicative and very easy to work with. We stayed with them for our 20th wedding anniversary and they were so kind and helpful. They gave us suggestions of places to go and things to do. You could tell they were very proud of the island and what it had to offer. One note: the pool on the 4th floor was what I consider odd. Not really a pool to swim in. Although we did not take advantage of it, the sister property around ...