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Bewertungen von Austin Proper Hotel, a Member of Design Hotels

5 out of 5
Austin Proper Hotel, a Member of Design Hotels
600 West 2nd Street, Austin, TX

Bewertungen

8,8

Hervorragend

111 von insgesamt 163 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
18 von insgesamt 163 Gästebewertungen haben eine Bewertung von 8 - Gut" "
15 von insgesamt 163 Gästebewertungen haben eine Bewertung von 6 - Okay" "
11 von insgesamt 163 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 163 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,0/10

Personal & Service

9,2/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Klaus

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Extraordinary Service and staff. Super Clean. Highly recommendable
Aufenthalt von 5 Nächten im August 2023
Antwort von Natascha am 13. Aug. 2023
Dear Klaus,We are thrilled to know that you enjoyed your time with us at Austin Proper and cannot wait to welcome you back in the near future. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Adriana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful experience, the hotel is beautiful, great bar and the staff was very well trained. Overall experience was great.
Aufenthalt von 3 Nächten im März 2024
Antwort von Natascha am 22. Mai 2024
Dear Adriana,Thank you so much for sharing your experience with us at the Austin Proper Hotel. We’re pleased to hear that you had a fantastic stay and were able to enjoy all that Proper has to offer.We will be thrilled to welcome you back for another getaway in the future, and as always, assist you with reservations for your next stay with us.Warmly,Natascha SeifritzDirector of Hotel Relations

2/10 – Ungenügend

Martha Guadalupe

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Pésimo servicio, pretenden ser 5 estrellas y no llega ni a 1. Particularmente en los restaurants: The peacock malo y caro pretendieron servirme el café en vaso desechable, cuando quise desayunar el domingo me dijeron que no tenían mesa en toda la mañana. ¿Entonces qué hacen los huéspedes que quieren desayunar? La Piscina tiene el personal más grosero y prepotente que he conocido. Nos trataron muy mal a excepción de Pedro( que si sabe lo que es el servicio) SE QUE NO LES IMPORTA pero si de algo sirve mi experiencia NO SE HOSPEDEN AHÍ
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Natascha am 22. Mai 2024
Dear Mrs. Guadalupe,We much appreciate the time taken to provide feedback on your recent stay with us. We would like to extend our sincerest apologies for the unfortunate experience you had, and are personally following up internally to ensure that moving forward, our service is consistent and a positive experience for all.I personally would like to turn this around and welcome you back for in the future. Please know I am here to assist you with anything you may need.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Claudia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice design, elegant and contemporary. The food is excelent but I would like to hace more good options to eat around
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Natascha am 22. Mai 2024
Dear Claudia,Thank you so much for sharing your experience with us at the Austin Proper Hotel. We’re pleased to hear that you had a fantastic stay and were able to enjoy all that Proper has to offer.We will be thrilled to welcome you back for another getaway in the future, and as always, assist you with reservations for your next stay with us. Our Guest Relations Team will be happy to make suggestions for dining around the area. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Steven

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von Natascha am 18. Apr. 2024
Dear Steven,Thank you for staying with us at Austin Proper. We are excited to know that you enjoyed your time with us and cannot wait for your return.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Wayne

Gut: Sauberkeit
Fantastic
Aufenthalt von 2 Nächten im April 2024
Antwort von Natascha am 17. Apr. 2024
Dear Wayne,We are thrilled to know that you enjoyed your stay with us at Austin Proper and cannot wait for your return!Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

BJ

Aufenthalt von 1 Nacht im April 2024
Antwort von Natascha am 6. Mai 2024
Dear BJ,Thank you for staying with us at Austin Proper - we are thrilled to know that you enjoyed your time with us and cannot wait to welcome you back. Warmly,Natascha

8/10 – Gut

David

Gut: Sauberkeit und Personal & Service
For $600/night, the view should never be only of a huge parking garage.
Aufenthalt von 3 Nächten im April 2024
Antwort von Natascha am 12. Apr. 2024
Dear David,Thank you for staying with us at Austin Proper. We are sorry to hear that you did not enjoy your room and have noted your preference in your profile for future stays. We hope to welcome you back in the future and are here to assist with anything to make it another proper stay. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Steve

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Place is beautiful and the staff is excellent. We did have some noise issues which is unfortunate, but they accommodated us as best they could and we’re very nice about it.
Aufenthalt von 3 Nächten im März 2024
Antwort von Natascha am 25. März 2024
Dear Steve, Thank you for staying with us at Austin Proper. We are thrilled to know that you enjoyed the hotel and our colleagues could add to your experience. Please accept our apologies for the noise issues and we will look further into the issue to prevent this from happening again in the future.We cannot wait to welcome you back in the future and are here to assist you with planning another getaway.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Paolo

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Natascha am 26. Feb. 2024
Dear Pablo,We are excited to know that you enjoyed your stay with us and cannot wait for your return. Until the next time!Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

TS, Austin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was the second time I stayed at this hotel. The staff is wonderful and so helpful and nice. The room was exceptional with the balcony. Will stay here again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natascha am 17. Feb. 2024
We are thrilled to know that you had another proper stay with us and cannot wait for your return. Thank you so much for staying with us at Austin Proper, we appreciate your loyalty. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Alexandria

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Weekend away
Fantastic stay from start to finish, the restaurants are wonderful. Probably the best bars in Austin. Great gym and spa, with stunning interior design throughout the whole property. One of my favourite hotels by far. Oscar on the front desk was a star and the bell staff especially Micah just couldn’t do enough for us. 100 out of 10.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Natascha am 8. Feb. 2024
Dear Alexandria,We are thrilled to know that you enjoyed your stay with us and cannot wait to welcome you back soon. Let us know when you are ready and we are here to assis making it another proper experience. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Pooja

Gut: Sauberkeit und Personal & Service
Very bougie.. loved the vibe
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Natascha am 2. Feb. 2024
Dear Pooja,We are thrilled to know that you enjoyed the Austin Proper Hotel and its design by Kelly Wearstler. Let us know when you are ready to enjoy us a little more and we are here to assist in making it an amazing stay. Warmly,Natascha SeifritzDirector of Hotel Relations

8/10 – Gut

Michael

Very nice place to stay, great location, within walking distance to a lot of things to do. Great views from the balcony rooms.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natascha am 24. Jan. 2024
Dear Michael,Thank you for staying with us at Austin Proper. We are happy to know that you enjoyed your stay with us and hope to welcome you back in the future. It is always our goal to exceed guest expectations and we would love to know what we could have done better to receive the 5 star rating from you. Love to hear more. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Jonathan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natascha am 24. Jan. 2024
Thank you Jonathan for taking the time to rate your stay with us at Austin Proper. We are thrilled to know that you enjoyed your time with us and cannot wait to welcome you back in the near future. Warmly,Natascha Seifritz Director of Hotel Relations

10/10 – Hervorragend

Kaitlyn

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Natascha am 22. Jan. 2024
Dear Kaitlyn,We are thrilled to know that you enjoyed your stay with us at Austin Proper and cannot wait for you to return. Please let us know when you are ready for another visit to Austin and we are here to assist to make it another proper stay. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Omar

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Natascha am 17. Jan. 2024
Dear Omar,Thank you for staying with us at Austin Proper, we are happy to know that you enjoyed your stay and hope to see you soon again. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Marcus

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Natascha am 3. Jan. 2024
Dear Marcus,Thank you for staying with us at Austin Proper. We are so very excited to hear that you enjoyed your time with us and cannot wait to welcome you back in the near future. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Hilary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is beautifully designed. The Peacock restaurant is delicious with great service. The staff are very nice overall a nice stay
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natascha am 31. Dez. 2023
Dear Hilary, Thank you for staying with us at Austin Proper. We are excited to know that you enjoyed your time with us and cannot wait to welcome you back soon. Warmly,Natascha

10/10 – Hervorragend

Sheryl

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Love Proper
Gorgeous property and beautiful room. Great location too! Upscale hotel that was special to stay in.
Aufenthalt von 1 Nacht im November 2023
Antwort von Natascha am 8. Dez. 2023
Thank you Sheryl for staying with us at Austin Proper. We are excited to know that you enjoyed the hotel and neighborhood and we cannot wait to welcome you back!Warmly,Natascha SeifritzDirector of Hotel Relations

4/10 – Schlecht

Haley

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im November 2023
Antwort von Natascha am 22. Dez. 2023
Dear Haley,We much appreciate the time taken to provide feedback on your recent stay and are sorry to hear that you did not fully enjoy your time with us. It would be much appreciated if you could share some more details of what we could have done better so we can address with our teams and note for future visits. Please feel free to reach out to me personally and I'll be happy to assist you.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

William

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place for business or pleasure!
Had a great stay at this 5-star hotel! My wife also had a massage and face treatment, and also spent time in the sauna.
Aufenthalt von 2 Nächten im November 2023
Antwort von Natascha am 22. Nov. 2023
Dear William,We are so very happy to know that you had a proper stay with us and cannot wait to welcome you back to Austin Proper! Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Mia

Aufenthalt von 2 Nächten im November 2023
Antwort von Natascha am 15. Nov. 2023
Dear Mia,Thank you for staying with us at Austin Proper. We are excited to know that you enjoyed your time with us and cannot wait to welcome you back in the future.Warmly,Natascha SeifritzDirector of Hotel Relations

4/10 – Schlecht

Quang

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Hot water didn't work. Building engineers didn't show up until an hour later. They moved me to another room at that point it was 11pm.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Natascha am 28. Okt. 2023
Dear Quang, We are so very sorry that your stay did not go as smooth as we wished. Please accept our apologies for this inconvenience.It would be our pleasure to welcome you back to Austin Proper and I would like to take care of your future stays personally. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Reuben

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Natascha am 25. Okt. 2023
Thank you Reuben for staying with us at Austin Proper - we are excited to know that you enjoyed your time with us and cannot wait for your return,Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Andy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place
It was a nice stay. Hotel bars get extremely busy in the evenings but was not a problem. Our bartender Nick was great all week.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Natascha am 16. Okt. 2023
Dear Andy,We are thrilled to know that you enjoyed your stay with us at Austin Proper and hope to welcome you back in the future. Until the next time.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Heather

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Natascha am 18. Okt. 2023
Dear Heather,Thank you for staying with us at Austin Proper. We are delighted to know that you enjoyed your stay with us and cannot wait for your return. Till the next time. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Eduardo

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Exceptional!!! Beautiful
Aufenthalt von 3 Nächten im September 2023
Antwort von Natascha am 23. Sept. 2023
Dear Eduardo, Thank you for staying with us at Austin Proper. We are thrilled to know that you enjoyed your time with us and cannot wait to welcome you back in the near future.WarmlyNatascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Angie, West Lafayette

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Outstanding property. Staff were all THE BEST! All welcoming, friendly, kind.
Aufenthalt von 2 Nächten im September 2023
Antwort von Natascha am 9. Sept. 2023
Dear Angie,Thank you for staying with us at Austin Proper. We are thrilled to know that you enjoyed your time with us and looking forward to welcome you back in the near future. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Margaret

Gut: Zustand der Unterkunft
Aufenthalt von 3 Nächten im September 2023
Antwort von Natascha am 9. Sept. 2023
Dear Margaret, Thank you for staying with us at Austin Proper. We are thrilled to know that you enjoyed your time with us and looking forward to welcome you back in the near future. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Tina

Aufenthalt von 2 Nächten im August 2023
Antwort von Natascha am 1. Sept. 2023
Dear Tina,We are thrilled to know that you enjoyed your time with us at Austin Proper and cannot wait to welcome you back in the near future.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Jonathan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love it here!
Aufenthalt von 3 Nächten im August 2023
Antwort von Natascha am 29. Aug. 2023
Dear Jonathan, Thank you for staying with us at Austin Proper! We are thrilled to know that you are enjoying your time with us and are here to assist with anything to make it a proper stay. Warmly,Natascha SeifritzDirector of Hotel Relations

8/10 – Gut

Mahender

Aufenthalt von 1 Nacht im August 2023
Antwort von Natascha am 14. Sept. 2023
Thank you for staying with us at Austin Proper. We hope to welcome you back in the near future. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Natascha am 21. Aug. 2023
Dear Robert,Thank you for staying with us at Austin Proper. We appreciate your feedback and are happy to know that you had a proper stay and cannot wait to welcome you back in the future. Wamly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Cara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel! Lovely and beautiful l!
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Natascha am 8. Juli 2023
Thank you Cara for staying with us at Austin Proper. We are excited to know that you like your stay and hope to welcome you back soon. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Jae Young

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Natascha am 18. Juni 2023
Dear Mr. Young,We are excited to know that you enjoyed your stay with us at Austin Proper and we hope to welcome you back in the near future!Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Katherine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The hotel is superb from the ambiance and location, to the attentive and friendly staff.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Natascha am 15. Juni 2023
Dear Katherine, Thank you for staying with us at Austin Proper! We are thrilled to know that you enjoyed your stay and cannot wait to welcome you back soon. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Natascha am 31. Mai 2023
Dear Michael,Thank you for staying with us at Austin Proper. We are thrilled to know that you enjoyed your time with us and looking forward to welcome you back in the future. Warmly,Natascha SeifritzDirector of Hotel Relations

4/10 – Schlecht

Mike

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The room was uncomfortable, tiny, view of side of parking deck, no drawers for clothes, so lived out of suitcase on the floor. One tiny table big enough for one, had to flip the trashcan over between the beds to provide surface area for pocket stuff. For the cost, no way we'd ever come back.
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Natascha am 22. Mai 2023
Dear Mike, Thank you for staying with us and taking the time to share your experience. It is always our goal to exceed guest's expectation and we are sorry to hear that you did not enjoy your room on this stay. Although we do not offer any Suites with double queen beds, we do have other choices for you that would give you more space. We hope that you would give us another chance on your next visit to Austin and I'll be happy to assist you personally in the future. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Talia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing property! Everything down to the scent in the lobby was curated and extremely pleasing. Absolutely cannot wait to come back again!
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Natascha am 19. Mai 2023
Dear Talia,Thank you for staying with us at Austin Proper, we are thrilled to know that you had an amazing time with us and cannot wait to welcome you back!Warmly,Natascha SeifritzDirector of Hotel Relations

6/10 – Okay

Colin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is stylish and has great amenities, and the staff are great. However the 4.30am wake up with the Austin City trash collectors that lasts 1hr is awful. Property is safe, but neighborhood has a lot of homeless issues.
Aufenthalt von 1 Nacht im April 2023
Antwort von Natascha am 13. Apr. 2023
Dear Colin,We thank you for staying with us and sharing your feedback with us. We always strive to exceed our guest's expectations and we are sorry that you were woken by trash collectors early in the morning. It is something we are consistently working on and have switched companies for the Hotel with a later pick up after 6am which is the latest they will come to the city. Since you enjoyed the hotel and service, we hope that we can welcome you back for another stay since in the future.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Vanessa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel. East to get everywhere. Great spa too.
Aufenthalt von 1 Nacht im April 2023
Antwort von Natascha am 10. Apr. 2023
Dear Vanessa,We are happy to know that you enjoyed your stay with us at Austin Proper and cannot wait to welcome you back soon.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Carlos

Gut: Sauberkeit und Personal & Service
Todo excelente
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Natascha am 14. Feb. 2023
Dear Carlos,Thank you for staying with us at Austin Proper and we are looking forward to welcome you back in the near future!Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Taylor

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Austin proper is a thoughtfully curated space. The rooms are exceptionally comfortable and the shared spaces of the hotel are beautiful. The restaurants and bars of the hotel provide exceptional experiences and excellent quality food. While anyone can plan to have an enjoyable and relaxing visit to the Austin proper, the locals flock to the restaurants of the hotel in the evening, and it does get quite busy. This is a great place to mingle and meet young professionals, so do not plan to enjoy a quiet cocktail at the bar.
Aufenthalt von 3 Nächten im Januar 2023
Antwort von Natascha am 6. Feb. 2023
Dear Taylor, Thank you so much for staying with us at Austin Proper and taking the time to share your feedback. We are so happy to know that you enjoyed your time with us and cannot wait for you to come back in the near future. Please know that we have Goldie's, our sunken bar, reserved for hotel guests only for handcrafted cocktails and just opened The Quill Room on the 2nd floor as another alternative to enjoy drinks. Warmly,Natascha SeifritzDirector of Hotel Relations

6/10 – Okay

CARRIE

10/10 – Hervorragend

Barrett

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The best hotel ever
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Natascha am 2. Nov. 2022
Thank you for staying with us at Austin Proper. We are delighted to know that you enjoyed your time with us and cannot wait to welcome you back soon. Warmly,Natascha SeifritzDirector of Hotel Relations

2/10 – Ungenügend

Robert

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Don’t risk it, might not get the room you paid for
I did not get the balcony suite I booked far in advanced and also prepaid. If I wanted to stay in a basic room with subpar service there are a lot cheaper options. The blinds do not even cover the windows, far from blackout as advertised. Michael who checked us in said I can free dessert, well that’s far from the price differential for a balcony suite on a Saturday night during acl. I asked to speak with the manager he said he’s the only one here, later to tell me he’s actually the front desk assistant. I got no sleep due to the windows not being completely covered. The entire reason I booked this room is for the balcony.
Aufenthalt von 1 Nacht im Oktober 2022

10/10 – Hervorragend

Jessica

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of the most beautiful hotels I’ve ever stayed in. The staff were so friendly. Every detail was thought of.
Aufenthalt von 3 Nächten im September 2022
Antwort von Natascha am 1. Okt. 2022
Dear Jessica,Thank you so much for your feedback. We are happy you enjoyed your stay and cannot wait for your return. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 – Hervorragend

Lori

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im August 2022

10/10 – Hervorragend

Kevin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2022